8207 results found

1. Tutorials in Czech have disappeared

   After installation WIN11 - practical lessons in Czech have disappeared, the program cuts.

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   0 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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2. Update 25.2.2 closes all the tabs instead of one tab at a time

   Just after downloading the latest update, instead of closing one tab/page at a time, Illustrator started to automatically close every single opened page. It's happening with both Command + W and via the close button at the top of the page.

   Please advise.

   Joanna

   • 

   12 votes

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   16 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

3. Can't create nor open document

   Mac mini M1, OsX 12.3
   Can't open a document : freeze
   Can't create a new document (print or web) : Freeze
   Prefs already trashed, reinstalled illustrator 2022 26.1, Minimal fonts set.
   Any idea ?

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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4. Ouvrir fichier

   Illustrator n'ouvre pas la fenêtre du document mais le considère néanmoins comme ouvert, il faut redémarrer Illustrator pour que la fenêtre puisse apparaitre.

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   4 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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5. Tab forces viewport to jump when panels are docked

   When you have a complex document and panels docked, it takes a lot of time to hide them with Tab because the position of the viewport is moved. It does not happen when all panels are floating.

   1. Load Essentials Classic workspace
   2. Open any document with art in it (the more complex the better)
   3. Press Tab — viewport moves (and it is slow!)
   4. Press Tab again to show all panels
   5. Undock every panel and toolbars to make them float (including Control panel)
   6. Press Tab — viewports stays in place (and it is almost instant!)

   So the position of viewport should not move when Tab is pressed, in all cases.

   When you have a complex document and panels docked, it takes a lot of time to hide them with Tab because the position of the viewport is moved. It does not happen when all panels are floating.

   1. Load Essentials Classic workspace
   2. Open any document with art in it (the more complex the better)
   3. Press Tab — viewport moves (and it is slow!)
   4. Press Tab again to show all panels
   5. Undock every panel and toolbars to make them float (including Control panel)
   6. Press Tab — viewports stays in place (and it is almost instant!)

   So the position of viewport should not… more

   18 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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6. Stroke Options for Brushes are not sticky

   macOS 12.1
   Illustrator 26.0.2

   A brush is applied to an object, then its appearance is modified through the "Options of Selected Object" dialog box found at the bottom of the Brush Panel.
   If later the definition of the original brush is changed — all the modifications done through this dialog box are completely wiped out.
   I would expect these settings to be sticky.

   For example, if I flipped a brush across or scaled it for one path and then changed the colorization method for this brush, I would still expect this particular path to be scaled/flipped in the same way.

   4 votes

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   0 comments  ·  Brushes  ·  Delete…  ·  Admin →
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7. SVG opening don't work anymore correctly

   I am not able anymore to see correctly SVG that are created from Flourish web application since 10 days. I attach a SVG that opens with a big "X" in the place of the supposed graphics

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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8. Zoom in command does not work

   1. Illustrator ver 26.3.1 (64 bit). My PC is SurfacePro7 with surface keyboard. GPU:Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
   2. pressed "control + +"
   3. expected zoom in.
   4. As a result, guide (Cyan line) was shown as if I pressed "control + :". When I pressed "control + :", it also results in guide showing.
   5. I do not have video
   1 vote

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. (Applescript) do javascript command no longer works in Illustrator 2021(25.1)

   Bug report:
   When using AppleScript's do javascript in Illustrator 2021(25.1), nothing happens regardless of whether it is a file or text. The result will return a missing value. In 25.0.1, it works fine.

   https://community.adobe.com/t5/illustrator/applescript-do-javascript-command-no-longer-works-in-25-1/m-p/11737799?page=1&profile.language=en

   In the case of jsx files, it can be avoided by writing the following code. If the file extension is jsxbin, it cannot be executed. And arguments cannot be passed.

   -- solution 1
   tell application "Adobe Illustrator"
   open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias)
   end tell

   -- solution 2
   tell application "Finder"
   open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias) using ("Macintosh HD:Applications:Adobe Illustrator 2021:Adobe Illustrator. app:" as alias)
   end tell

   -- solution 3
   do shell script "open -a '/Applications/Adobe Illustrator 2021/Adobe Illustrator.app/' '/Users/username/Desktop/sample.jsx'"

   Environment:
   Illustrator 2021(25.1), macOS Mojave(10.14.6)

   Expected behavior:
   The target JavaScript will be executed.

   Japanese >
   (AppleScript) Illustrator 2021(25.1)でdo javascriptが動かない

   バグ内容：
   Illustrator 2021(25.1)でAppleScriptのdo javascriptを使用すると，渡すのがファイルでもテキストでも何も起きない。結果にはmissing valueが返る。25.0.1では正常に実行できる。

   https://community.adobe.com/t5/illustrator/applescript-do-javascript-command-no-longer-works-in-25-1/m-p/11737799?page=1&profile.language=en

   jsxファイルの場合，次のようなコードを書くことで回避できる。拡張子がjsxbinだと実行できない。argumentsは渡せない。

   -- solution 1
   tell application "Adobe Illustrator"
   open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias)
   end tell

   -- solution 2
   tell application "Finder"
   open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias) using ("Macintosh HD:Applications:Adobe Illustrator 2021:Adobe Illustrator. app:" as alias)
   end tell

   -- solution 3
   do shell script "open -a '/Applications/Adobe Illustrator 2021/Adobe Illustrator.app/' '/Users/username/Desktop/sample.jsx'"

   動作環境：
   Illustrator 2021(25.1), macOS Mojave(10.14.6)

   期待される動作：
   対象のJavaScriptが実行される。

   Bug report:
   When using AppleScript's do javascript in Illustrator 2021(25.1), nothing happens regardless of whether it is a file or text. The result will return a missing value. In 25.0.1, it works fine.

   https://community.adobe.com/t5/illustrator/applescript-do-javascript-command-no-longer-works-in-25-1/m-p/11737799?page=1&profile.language=en

   In the case of jsx files, it can be avoided by writing the following code. If the file extension is jsxbin, it cannot be executed. And arguments cannot be passed.

   -- solution 1
   tell application "Adobe Illustrator"
   open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias)
   end tell

   -- solution 2
   tell application "Finder"
   open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias) using ("Macintosh HD:Applications:Adobe Illustrator 2021:Adobe Illustrator. app:" as alias)
   end tell

   … more

   •  

   52 votes

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   4 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

10. pen tablet skipping brush strokes works fine in photoshop but not illustrator

    I have Illustrator 2022 and Illustrator 2020 and it skips strokes some times with both versions. It shows a circle that represents the brush where I start the stroke and it also shows the brush symbol that is moving with the pen tip. The circle that represents the brush stays where I start the stroke until I finish the stroke and lift the pen, then the circle that represents the brush goes away, while the brush symbol is moving with my stroke but no stroke is being drawn. The brush strokes in Photoshop are fine, they do not skip strokes every once in a while like it does in Illustrator. Illustrator is becoming so annoying because of all the bugs with each new version. MacBook Pro (15-inch, 2019)

    I have Illustrator 2022 and Illustrator 2020 and it skips strokes some times with both versions. It shows a circle that represents the brush where I start the stroke and it also shows the brush symbol that is moving with the pen tip. The circle that represents the brush stays where I start the stroke until I finish the stroke and lift the pen, then the circle that represents the brush goes away, while the brush symbol is moving with my stroke but no stroke is being drawn. The brush strokes in Photoshop are fine, they do not skip strokes… more

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    1 comment  ·  Brushes  ·  Delete…  ·  Admin →
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11. AI 25.4.1 GPU performance still very slow, cannot easily editing previous version files

    Since AI 25.2 I've had problems editing files. With GPU features enabled, all UI functions, selecting, deselecting, all mouse dragging functions, menu selections are all extremely slow to respond, I'm talking several seconds between responses to clicks and movement. Turning off "Real Time Editing" helps somewhat, delays are shortened, but still very difficult to work with. Disabling Animated-zoom has no effect. Disabling GPU entirely, improves selection and dragging, but there is still a delay of several seconds after releasing the mouse button. This behavior seems restricted to editing files prior to v25.2, but not all. Preforming a "SaveAs" over the existing file does not solve the problem. I found copying and pasting the entire contents into a new blank document does seem to solve the problem, as the UI response is speedy in the new document, in the same session of AI ! New documents work normally. Copy and pasting is not a practical solution. I do not see any shape or color problems. I've refreshed AI 25 preferences, to no effect. I'm using AI 24.3 where these same problem files edit normally with GPU enabled!? I attached a typical example file. As of 9-21-2021 all my CC-Apps and graphic drivers are up to date. Video card is NVIDIA P5000-16GB/driver-v472.1/30.1.14.7212, computer HP-Z8 Xeon4112, Win21H1-19043.1237, MS HID mouse driver.

    Since AI 25.2 I've had problems editing files. With GPU features enabled, all UI functions, selecting, deselecting, all mouse dragging functions, menu selections are all extremely slow to respond, I'm talking several seconds between responses to clicks and movement. Turning off "Real Time Editing" helps somewhat, delays are shortened, but still very difficult to work with. Disabling Animated-zoom has no effect. Disabling GPU entirely, improves selection and dragging, but there is still a delay of several seconds after releasing the mouse button. This behavior seems restricted to editing files prior to v25.2, but not all. Preforming a "SaveAs" over the… more

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    3 votes

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    6 comments  ·  Performance  ·  Delete…  ·  Admin →
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12. Recent work thumbnails are missing on the welcome page

    When I launch my latest version of the Desktop illustrator app there are no more visible the thumbnails of the recent work. Please bring it back.

    Currently using Illustrator 25.4.1. (64bit) on latest update of Windows 10

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    4 votes

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    6 comments  ·  Launch  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    We need the following logs to investigate this issue

    Mac: ~/Library/Logs/Adobe/Adobe Illustrator/25.4/Adobe Illustrator
    Win: C:\Users\[username]\AppData\Roaming\Adobe\Logs\Adobe Illustrator\25.4\Adobe Illustrator

    Please share files starting with UXPLogs from above folder to sharewithai@adobe.com

13. Select Same Fill/Stroke Color ignores Compound Shapes

    Select > Same > Fill Color (and I assume the other related functions) ignores the color set for Compound Shapes (if it differs from the color of the original shapes used to create the Compound Shape). Even if you have one selected before triggering the function it refuses to select it. It is as if it cannot see the color assigned to the Compound Shape itself.

    Windows 10, latest version of Adobe Illustrator 26.0.1

    1. I have a file consisting of multiple rectangles all with the exact same color (e.g. black).
    2. I make two rectangles of a different color (e.g. red) and combine them into a Compound Shape (Alt-click using the pathfinder).
    3. I set the fill color of my Compound Shape to the same color as the other objects (black).
    4. If I now select one object (even if it's the compound shape), and choose Select > Same > Fill Color it will select everything except the Compound Shape

    Select > Same > Fill Color (and I assume the other related functions) ignores the color set for Compound Shapes (if it differs from the color of the original shapes used to create the Compound Shape). Even if you have one selected before triggering the function it refuses to select it. It is as if it cannot see the color assigned to the Compound Shape itself.

    Windows 10, latest version of Adobe Illustrator 26.0.1

    1. I have a file consisting of multiple rectangles all with the exact same color (e.g. black).
    2. I make two rectangles of a different color (e.g. red)… more
    5 votes

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    1 comment  ·  Selection  ·  Delete…  ·  Admin →
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14. Brush tool not available to draw on normal AI file

    I can draw a line on my rough draft in a .ai file, but can't use the brush tool. It shows the O with a / "forbidden" symbol (not available).

    1 vote

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    1 comment  ·  Brushes  ·  Delete…  ·  Admin →
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15. Direct Selection Tool selects objects by their center points

    When using the Direct Selection Tool to make a selection within another object via click and drag, the tool automatically selects the outer object, regardless of its fill setting.

    In previous versions of Illustrator, it would not select such an object if it had no fill, which made it easy to select multiple paths and points that were contained within an object with a simple click and drag gesture. Now, this is rendered impossible and makes the tool much more tedious to use.

    This absolutely needs to be fixed!

    3 votes

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    3 comments  ·  Selection  ·  Delete…  ·  Admin →
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16. Illustrator 26.2.1 unable to save as .ai or .pdf

    Details of your operating system
    Windows 10
    The version of Adobe Illustrator (desktop)
    26.2.1
    The steps you were taking when you experienced the issues
    Save blank Artboard OK, but when with text, it is not saving/responding... hang
    Your expected result and the actual result
    Expects file to be saved as .ai or .pdf.... Actual it hangs and not saving
    Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

    •  

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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17. First time use of the Library bug

    Hardly worth reporting but happens consistently for me: the first time I use the Library after opening Illustrator, upon choosing what I want to place, the library panel closes (before I can complete the place command). When I open the palette again and choose the item, it works fine. That's it.
    Version 26.0.2 (64-bit)
    Windows 10 Enterprise

    2 votes

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    1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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18. request to solve a bug

    I Am unable to do the function of "ctrl+D" . i feel its some sort of bug.
    kindly look into it

    2 votes

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    1 comment  ·  Learning and Help  ·  Delete…  ·  Admin →
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19. Pasting text on selected text changes properties

    Model Name: Mac mini
    Model Identifier: Macmini9,1
    Chip: Apple M1
    Total Number of Cores: 8 (4 performance and 4 efficiency)
    Memory: 16 GB
    System Firmware Version: 6723.81.1

    Illustrator version: 25.3 265@236190

    Pasting text over selected text, it changes properties to properties of neighbouring text of the same text block

    19 votes

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

20. File Ruined After Updating

    I was working with a slightly outdated version of Illustrator and the program kept acting up and crashed twice, so I saved my files and updated. Right before I did, a file I was working on did this. After the update, the error seems to be permanent.

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    3 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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