8069 results found

1. Swatch Info renders a saved tint as yet another copy of the main global color

   The feature doesn't work correctly with tints for global colors.
   When a new tint of a global color is saved into Swatches, it gets displayed as an un-tinted one by Swatch Info, as the image shows.

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. Javacript locking embeded image

   In Illustrator 29.1 this script worked just fine. I place an image, move it, name it, lock it and embed it. But in 29.3 this code gives an error message: It says that it cannot operate on a locked layer, BUT it still locks the placed item. If I move the lock to after the embed, the lock does not happen. So this code no longer works in 29.3.

   I think its weird in 29.1 that you were allowed to lock the placeditem before you embed it, but it doesn't work if you lock it afterwards.

   We are using macos 15.1.1 (and 15.3.1). I have verified that this code functions on 29.1 and fails on 29.3. We have verified this across multiple desktop computers.

   We found this issue in a much larger code base, but I was able to extract this down to this code chunk below.

   var doc = app.activeDocument;
   var scriptFile = new File($.fileName);
   var scriptFolder = scriptFile.path;
   var filePath = new File(scriptFolder + "/Golf Ball.png");

   // Place the image
   var placedItem = doc.placedItems.add();
   placedItem.file = filePath;

   // Center the image
   var docBounds = doc.artboards[0].artboardRect;
   var centerX = (docBounds[0] + docBounds[2]) / 2;
   var centerY = (docBounds[1] + docBounds[3]) / 2;

   placedItem.position = [centerX - placedItem.width / 2, centerY + placedItem.height / 2];

   // Embed the image

   placedItem.name = "Golf Ball Texture"; // Name the placed item

   placedItem.locked = true;
   placedItem.embed();

   In Illustrator 29.1 this script worked just fine. I place an image, move it, name it, lock it and embed it. But in 29.3 this code gives an error message: It says that it cannot operate on a locked layer, BUT it still locks the placed item. If I move the lock to after the embed, the lock does not happen. So this code no longer works in 29.3.

   I think its weird in 29.1 that you were allowed to lock the placeditem before you embed it, but it doesn't work if you lock it afterwards.

   We are using macos… more

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   4 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issue is reported to be fixed in the latest Pre-release build 29.4.130.

   The provided script should now work without any error dialog, as before.

   Please also see the recommended way to achieve locking of embedded art in modified script, in a comment within.

3. Objects hidden in Layers panel stay visible in Preview mode, but not in Outline mode

   Visibility toggle in Illustrator via Layers panel is inconsistent. However, toggling layer visibility in Outline mode remains accurate. See video. Adobe Illustrator v29.6.1, Win11

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   Need More Info  ·  1 comment  ·  Layers  ·  Delete…  ·  Admin →
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4. No puedo hacer capturas de pantalla

   No puedo hacer capturas de pantalla dentro de AI, la version 29.6.1 con windows 11 de 64bits. Apreto la tecla de ImpPrt y no hace nada.

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   Need More Info  ·  1 comment  ·  Other...  ·  Delete…  ·  Admin →
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5. Documents don't open

   If I create a new document the dialog appears and I select the option and hit OK. Then the screen does not show the document. Only a gray screen. The same happens when I try to open an existent document. I have to close and and open several times until it opens or create the document.

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   4 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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6. A group with any Warp effect applied to it fails to render hidden objects within when these are shown back

   When an image with 3 or more layers is grouped together then an arch effect is added to that group, the layer visibility toggle behaves strangely in a way where the layers disappear but do not reappear. once the layer visibility is back to on but the image cannot be seen Illustrator will allow you to click and drag the area to grab the "hidden" layer but it is now only an outline with no color fill until you move it. or refill the color. This is a feature we have used for years and never had an issue until recently (April 2025)

   When an image with 3 or more layers is grouped together then an arch effect is added to that group, the layer visibility toggle behaves strangely in a way where the layers disappear but do not reappear. once the layer visibility is back to on but the image cannot be seen Illustrator will allow you to click and drag the area to grab the "hidden" layer but it is now only an outline with no color fill until you move it. or refill the color. This is a feature we have used for years and never had an issue until… more

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   3 comments  ·  Layers  ·  Delete…  ·  Admin →
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7. Adding new anchors with Pen tool when Snap to Grid is enabled is treated wrong and inconsistently

   Illustrator allows to snap stuff to grid, but really doesn’t love doing it (here’s a request about the tolerance and how it’s to harsh in general: http://illustrator.uservoice.com/forums/333657/suggestions/49616738)

   Here in a GIF I’m creating a simple path with anchors placed on a grid. After closing the shape, I decide to add several points in-between, and have them on the grid as well... but the only anchor I can place normally is the one in the middle, that happen to be exactly (within an unknow tolerance) at the intersection of the grid lines (and the cursor gets a + to indicate adding would happen).

   But for some reason when I try to add an anchor within the magenta circle... a new path gets started.
   Well, OK, the path is too far from the grid node, I guess...
   But then I try to add a point below the one I was able to place — and it gets added! ...even though it’s not on a grid node at all, but at a grid line... OK, but this happens only if I am zoomed out enough, because if I zoom in — it won’t happen, the tolerance hit is detected in the screen space. And even if I try to add an anchor on a path at a grid line intentionally — Ai won’t let me.

   So what we have to do, is to disable Snap to Grid, place points, enable the snapping back, and move each point to snap to grid line intersection again.

   This differs from how snapping to grid happens in other editors. If I try the same in Affinity Designer (using Node tool) — it will offer me to place new anchor on intersections with grid lines, like the second GIF shows.
   I am also told Fontlab catches a mouse click to see if it hits a path first, then adds the anchor, and only then snaps it to the grid — and it makes practical sense as well.

   Perhaps start loving grids?

   Illustrator allows to snap stuff to grid, but really doesn’t love doing it (here’s a request about the tolerance and how it’s to harsh in general: http://illustrator.uservoice.com/forums/333657/suggestions/49616738)

   Here in a GIF I’m creating a simple path with anchors placed on a grid. After closing the shape, I decide to add several points in-between, and have them on the grid as well... but the only anchor I can place normally is the one in the middle, that happen to be exactly (within an unknow tolerance) at the intersection of the grid lines (and the cursor gets a + to indicate… more

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   0 comments  ·  Snapping  ·  Delete…  ·  Admin →
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8. Black table screen

   With the latest Windows update, every time I open or create a new file, the desktop screen goes black. I tried uninstalling the latest version and reverting to previous versions, and the same thing happens.
   My computer is an HP Pavilion.
   Processor: AMD Ryzen 7 4700U with Radeon Graphics 2.00 GHz.
   Installed RAM: 16.0 GB (15.4 GB usable).
   System type: 64-bit operating system, x64 processor.

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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9. Illustrator reverts all the work done and doesn’t allow to expand

   It’s just I'm doing work — and it reverts back to the start of my process and isn’t saving the work I work on as I go.
   Also it doesn’t let me expand shapes and sizes.

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   Need More Info  ·  1 comment  ·  Other...  ·  Delete…  ·  Admin →
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10. There is a delay and lag when copying in Adobe Illustrator 2025 29.5.141

    When using Adobe Illustrator 2025, there is a delay and lag when copying. When performing a Ctrl+C copy of graphics or text, or when manually dragging, there is a delay and lag in the response, and the copy does not appear immediately. If a zoom operation is performed during a Ctrl+C copy, the delay and lag become even more pronounced.

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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11. Move/Copy doesn’t remember last used settings

    When using Move/Rotate tool multiple times, UI 'remembers' last setting (helpful).

    When using Move/Copy tool, it not only doesn't remember previous setting, it seems to randomly create new settings (not helpful).

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    Need More Info  ·  1 comment  ·  Tools  ·  Delete…  ·  Admin →
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12. Applescript—cannot save Illustrator file if embedding ICC profiles

    This is a bug, as verified by this post (https://community.adobe.com/t5/illustrator-discussions/there-is-a-problem-with-saving-as-illustrator-using-applescript/m-p/15287552) and this post (https://community.adobe.com/t5/illustrator-discussions/applescript-cannot-embed-icc-profiles-in-illustrator-save-options/m-p/15032019#M429674). I cannot save an Illustrator file as part of an AppleScript if ICC profiles are being embedded. This is a problem because I can no longer use my Applescripts for creating versions of logo files.

    The following code will fail with the error "Cannot get document 1". The error occurs when the save command’s with options parameter is a record containing a embed icc profile property.

    save document 1 in filePath as Illustrator with options {embed icc profile:true}
    I have verified that a) the ICC profile was already embedded in the source document, and that if I save the file via the GUI, checking the box to save the ICC profile works. Using AppleScript to save the Illustrator file does not retain the ICC profile.

    This fails on macOS 14.5 and Illustrator 27.x and 28.5. It also fails on macOS 15.4 and Illustrator 29.5.0. It also fails on macOS 15.3.2 and Illustrator 28.7.6 and 29.5.

    According to another user, JavaScript works properly. However, JavaScript is not a workaround for me.
    var d = app.documents[0];

    var saveOptions = new IllustratorSaveOptions();
    saveOptions.flattenOutput = OutputFlattening.PRESERVEAPPEARANCE;
    saveOptions.embedICCProfile = true;

    d.saveAs(new File('~/testjs.ai'), saveOptions);

    Please help -- I need to be able to save an Illustrator file with AppleScript, that has an embedded ICC profile.

    This is a bug, as verified by this post (https://community.adobe.com/t5/illustrator-discussions/there-is-a-problem-with-saving-as-illustrator-using-applescript/m-p/15287552) and this post (https://community.adobe.com/t5/illustrator-discussions/applescript-cannot-embed-icc-profiles-in-illustrator-save-options/m-p/15032019#M429674). I cannot save an Illustrator file as part of an AppleScript if ICC profiles are being embedded. This is a problem because I can no longer use my Applescripts for creating versions of logo files.

    The following code will fail with the error "Cannot get document 1". The error occurs when the save command’s with options parameter is a record containing a embed icc profile property.

    save document 1 in filePath as Illustrator with options {embed icc profile:true}
    I have verified that… more

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    0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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13. テキストに適用したSVGフィルタがテキストのトラッキングに追随しない

    SVG filter applied to text does not follow text tracking

    macOS 14.7.2 iMac27inch
    Illustrator ver.29.3.1

    Step to Reproduce
    1. ポイントテキストをドキュメント上に作成し、任意のテキストを入力する。
    2.作成したテキストに任意のSVGフィルタを適用する。
    3.テキストのトラッキングを適当に入力するかoption+→で文字感覚を操作する。
    4.テキストハイライトは変化するが、フィルタープレビューは変化しない。
    5.また、あらかじめトラッキングを適用した文字列にSVGフィルタを適用するとトラッキングが解除された状態でSVGフィルタが適用される。

    期待する結果
    ver.28のようにSVGフィルタを適用してもトラッキングが機能する。

    実際の結果
    トラッキングを行ってもSVGフィルタのレンダリングが変化しない。

    EN Translated:
    Step to Reproduce
    1. Create a point text on the document and enter any text.
    2. Apply any SVG filter to the created text.
    3. Enter text tracking as desired or use Option+ARROW to manipulate the text tracking.
    4. The text highlight will change, but the filter preview will not.
    5. Also, if you apply an SVG filter to a text with tracking applied beforehand, the SVG filter will be applied with the tracking removed.

    Expected results
    Tracking works when SVG filter is applied as in ver.28.

    Actual result
    Tracking does not change the rendering of the SVG filter.

    ※添付のファイルはIllustrator形式のファイルに.pdfの拡張子を付加したものです。.pdfを削除してからIllustratorで開いてください。

    SVG filter applied to text does not follow text tracking

    macOS 14.7.2 iMac27inch
    Illustrator ver.29.3.1

    Step to Reproduce
    1. ポイントテキストをドキュメント上に作成し、任意のテキストを入力する。
    2.作成したテキストに任意のSVGフィルタを適用する。
    3.テキストのトラッキングを適当に入力するかoption+→で文字感覚を操作する。
    4.テキストハイライトは変化するが、フィルタープレビューは変化しない。
    5.また、あらかじめトラッキングを適用した文字列にSVGフィルタを適用するとトラッキングが解除された状態でSVGフィルタが適用される。

    期待する結果
    ver.28のようにSVGフィルタを適用してもトラッキングが機能する。

    実際の結果
    トラッキングを行ってもSVGフィルタのレンダリングが変化しない。

    EN Translated:
    Step to Reproduce
    1. Create a point text on the document and enter any text.
    2. Apply any SVG filter to the created text.
    3. Enter text tracking as desired or use Option+ARROW to manipulate the text tracking.
    4. The text highlight will change, but the filter preview will not.
    5. Also, if you apply an SVG filter to a text with tracking applied beforehand, the SVG filter will be… more

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    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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14. El gráfico de un objeto 3D se mueve con el objeto

    Al colocar un gráfico en un objeto 3D, es muy complicado ajustar su posición porque siempre se coloca en el centro y se mueve junto con el objeto.

    1 vote

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    Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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15. Not constraining to 91 degrees & 136 degrees instead of 90 degrees & 135 degrees with shift

    Even with constrain angle at 0 degrees & smart guides at 45 & 90 degree angles & turning all snapping options off:
    holding down shift when rotating while drawing with line segment tool shows live angle snapping at 0, 45, then 91 & 136, then back to 180, 225, 270, 315, then 0 again.
    When I release at what it says to be 91 or 136 degrees by my mouse -> I check the rotate properties in the right panel & the angles are correct at 90 & 135 degrees where they snapped.
    So it's just displaying the wrong snapping angle hovering over the mouse.
    Please fix this.

    Even with constrain angle at 0 degrees & smart guides at 45 & 90 degree angles & turning all snapping options off:
    holding down shift when rotating while drawing with line segment tool shows live angle snapping at 0, 45, then 91 & 136, then back to 180, 225, 270, 315, then 0 again.
    When I release at what it says to be 91 or 136 degrees by my mouse -> I check the rotate properties in the right panel & the angles are correct at 90 & 135 degrees where they snapped.
    So it's just displaying the wrong snapping… more

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    2 comments  ·  Snapping  ·  Delete…  ·  Admin →
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16. Saving as PDF loses all artwork outside of artboard - THIS HAS TO BE FIXED

    For 15 years I have never had an issue saving files as PDFs. I have always used the save as Smallest File Size PDF option, I do a lot of large format printing so this is necessary in order to rip files in a timely manner to the printer. Now when I save a pdf all my artwork that's outside the artboard disappears, hours upon hours of artwork just gone, no warning. Its bad enough there is no longer a way to purchase the software so having to pay monthly and the constant terrible updates are ruining me and my business. Please fix this back to way it used to be. My artwork outside the artboard should not disappear.

    For 15 years I have never had an issue saving files as PDFs. I have always used the save as Smallest File Size PDF option, I do a lot of large format printing so this is necessary in order to rip files in a timely manner to the printer. Now when I save a pdf all my artwork that's outside the artboard disappears, hours upon hours of artwork just gone, no warning. Its bad enough there is no longer a way to purchase the software so having to pay monthly and the constant terrible updates are ruining me and my… more

    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. Objects vanish when a PDF is exported

    The PDF document is not being saved correctly. I have tried saving it in different ways, changing the elements and it still isn't working. I believe it is a problem in Acrobat itself perhaps?

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    3 votes

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Mateus, please File > Package the document, save the PDF preset used into a file, and send these over to the team for investigation, to sharewithai@adobe.com

    Put the link to this report in the body of the email as well: http://illustrator.uservoice.com/forums/601447/suggestions/49687994

18. L'Importation ne fonctionne pas correctement depuis la mise a jour a illustrator 2025

    Bonjour, Depuis le passage a illustrator 29.5 la fonctionne d'importation depuis le menu Fichier ne fonctionne pas correctement : un grand cadre apparait apres validation de l'importation mais l'objet importé n'apparait pas !!!

    Seule solution : faire un drag and drop depuis l'explorateur !! Une catastrophe !

    Merci de la résolution rapide de ce problème critique.

    Ma version de windows : Windows 10 Professionnel 22H2 64 bits

    1 vote

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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19. When I make a change in text, the font reverts to the previously used font

    Hello,
    When I make a change in text, the font reverts to the previously used font

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    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. I can't delete or merge swatches.

    I have 4 separate issues, all stemming from the swatches panel:
    1. I can't select a range of swatches and delete them. I have to select them individually and then delete them. Huge waste of time.
    2. Sometimes when I delete a swatch, the thumbnail remains in the panel but changes to the red slash for "no color." I now have multiples of these in my swatches panel (see attachment).
    3. Merge swatches simply doesn't work, even if they are both global swatches that I've generated.
    4. Using the command "select all unused," and then trying to delete the batch, doesn't work regardless of whether I click the trash symbol or use the flyout menu.

    These issues are making it maddening to set up production artwork for a client because I obviously want to limit the colors in the swatch panel to the colors that are used in the document.

    It's like Illustrator is "remembering" colors that were active in previous versions of the file, and is preventing those global swatches from being deleted or merged even if there is currently no artwork with the swatch applied (I triple checked).

    One experiment I've tried is to save a new version of the file, delete all the artwork except for one shape with pure black and one shape with pure white. If I then try the "select all unused" and delete, it deletes most of the swatches, but keeps the ones with the red slash (see attachment).

    As always, I feel compelled to ask, why are we the users forced to pay a premium for design software that is full of persistent bugs?

    I'm on Illustrator 29.6.1 on an iMac running OS 13.7.6.

    I have 4 separate issues, all stemming from the swatches panel:
    1. I can't select a range of swatches and delete them. I have to select them individually and then delete them. Huge waste of time.
    2. Sometimes when I delete a swatch, the thumbnail remains in the panel but changes to the red slash for "no color." I now have multiples of these in my swatches panel (see attachment).
    3. Merge swatches simply doesn't work, even if they are both global swatches that I've generated.
    4. Using the command "select all unused," and then trying to delete the batch,… more

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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