Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8066 results found
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Switching keyboard layout with Win32 API message hangs Illustrator.
When I switch the keyboard layout to non-English, using the Win32 API SendMessage/PostMessage WM_INPUTLANGCHANGEREQUEST (0x50), Illustrator crashes.
14 votes -
Scale Tool won't deselect
After scaling a pattern within a shape using shift + back quote key you cannot deselect to accept the changes to the patterns scale. I cannot click on any other tool to get out of the glitch. It only stops when I press control + alt + delete.
1 vote -
Verification takes too long
I just went to open an Illustrator file and it decided it need to verify Illustrator. It just took 25 minutes for the verification progress bar to complete before it even began to open the program. This is way too long when you’re under a deadline or even just trying to run a business. What a waste of time. I’ve had the same issue with Photoshop and InDesign as well when CC or the computer (I don’t know which) decides it needs to verify the program. Extraordinarily frustrating and embarrassing when working with a client.
How can the verification time…1 vote -
Keep crashing 29.6.1
AI 29.6.1 keep crashing randomly at least 10 times a day...
2 votes -
[Illustrator 2025, 29.0][Win11 Pro 23H2] No Recent Local Files in the Welcome Screen
Recent local files and their previews are completely gone from the welcome screen in Illustrator 2025, 29.0.
Changing the number of visible recent files, restarting the computer, disabling/enabling GPU acceleration and even doing a clean install of Illustrator didn't help.
9 votesAs stated in an update at forums, there is a solution.
A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.
If it persists, follow these steps:
1. Close all Adobe apps, including the Creative Cloud desktop app.
2. Navigate to the following folder location:
Mac: ~/Library/Caches/Adobe/CCX Welcome folder
Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\
3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.
4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.
Leave a comment if this resolves the issue or not.
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Perspective Selection tool
Moving an object I want to put in perspective leaves an afterimage, what does not disappear and contains parts of the background.
1 vote -
Import DXF looses Layers
When importing a .dxf file in Ai it looses layers.
When opening regularly layers are showing, but as the DXF is huge, larger than default max artboard, I have to create a new file with large artboard, and next import my file. But in that case all the entities come on the same layer.
And in the regular opening DXF box the option Scale file to the Artboard should better be "scale the artboard" to file...
Many Thanks
1 vote -
Strokes smaller than 1 pt (or 1 mm) become zero when Stroke Weight down arrow key button is used
If you set a stroke to 1 pt and click Stroke Weight down arrow key button, it correctly goes to the next smaller value from the dropdown — 0.75 pt.
But if you do the same with 0.95 or anything smaller than 1 pt, clicking this button instantly makes it zero, skipping all the smaller values.It’s even worse if you set stroke units to be non-points — even though there are plenty of smaller values in the dropdown, and 1 mm is much larger than a point, it goes 0 too.
While Cmd/Ctrl+arrow (not recorded) works fine with points,…
5 votes -
Custom toolbars with plugin tools rearrange themselves alphabetically on launch
Windows 11, Illustrator 29.3.1
I use a custom toolbar with the tools I use most frequently (many Astute Graphics plugin tools), arranged in a specific order that I go to with muscle memory. Recently (2 updates ago?), they jumbled up – actually, they arranged themselves alphabetically descending top to bottom – but for my purposes, this is illogically jumbled, and I have to hunt for tools visually; it is very annoying and time-wasting. Then I noticed they were in my proper order again… next day, jumbled. I’ve worked out what is happening. First Illustrator launch of the day… alphabetically jumbled.…4 votes -
Fonts used previously won’t load and miss in the document
Many of the fonts aren't opening properly on the working files from the previous version of IIllustrator. It appears as I have no these fonts, but I sure had yesterday in 2024 version, so it's there :d
2 votes -
Character Panel Type, Leading and Scaling sizes have extra added decimals
Ai 2025 v29.5 / Mac Sequoia 15.6 / M1 Macbook Pro / 32GB RAM - but happening on other macs with different configurations as well but same Ai version.
We're noticing extra decimals are being added as shown in the attached screenshot. Despite choosing sizes from the drop-downs and then saving the file, the decimals return. I see a few others have posted about this previously but I haven't seen any resolution posts. Any help is appreciated. Thank you.1 vote -
Ai. files have no transparency
I work with the latest illustrator (29.5. 1) and InDesign (20.3. 1). Since the last updates an .ai imported in InDesign is no longer transparent. If I save it as .eps in Ai, then yes. Please solve otherwise I would have to convert all my previously made .ai files.
1 votePlease provide settings used for saving the document and the document itself
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Layer Assigned Color Changing Post Update
Hello, After the update (August 12, 2025?) my Adobe Illustrator template layers change to black after saving a new project. I have built a template with many layers and assigned a color to each layer. After the update, when I open the template and save it as a new project, or simply update the template and save it, all layers that had an assigned color change to black. Is this a bug or an issue on my end?
Details of your operating system: Windows 11 Home
The version of Adobe Illustrator (desktop): 29.7.1
The steps you were taking when you…1 vote -
Warning message for over 15 years "This file has been modified outside of Illustrator"
There needs to be a way to disable this warning message. I have only seen this error in Illustrator, and it has been around for over 15 years with no solid solution. It appears to be related to file timestamps, but when a user is working on a file, saved on a file server, and they are the ONLY one who has access to the file, this error should NEVER appear. This error appears for Windows or Mac users, saving files on either a network or cloud storage location. So far, Adobe's solution is "just save the file locally". This…
4 votes -
Bug: Typing a "+" to begin a point text object and then following it with a space will break the point text object.
Typing a "+" to begin a point text object and then following it with a space will break the point text object. I have replicated on a completely separate machine with a different user. This is a bad bug for people trying to put a telephone number with a country code into a layout.
System info:
• Illustrator 29.6
• MacBook Pro M4
• 48 GB RAM
• macOS Sequoia 15.5.
Steps to repeat:
1. Create a new point text object
2. Type in "+ 123456789" (plus followed by a space followed by 123456789)
Observed behaviour:
• The cursor jumps…1 vote -
Restore Highlighted Ruler Markers when moving objects
This is a feature that was there before the last major updates. To explain, previously when you say, make a duplicate of one object and drag it across the artboard, you would see the little marker move across the ruler while holding the object. Since it is now gone, there is heavy guesswork going on when I'm trying to move close to a specific distance. This request is in regard to this tool only. I know all about distributing objects, etc. I'm just looking to restore this little feature that dropped from this tool.
1 vote -
macがスリープしない
Illustrator2025へのバージョンアップ以降、Illustratorがバックグラウンドで起動している状態でmacがスリープしなくなりました。
【対象デバイス：iMac2019(macos14 Sonoma),iMac2017(macos13 Ventura)】
同じ職場で使用している複数台が同じ現象。
スリープにならない状態からIllustratorアプリのみ終了したところ、通常通り指定の時間でスリープに入りました。
これまで、スリープにならない場合の対策（再起動、ソフトウェアアップデート、NVRAMやPRAMのリセットなど）をしてきましたが解決には至りませんでした。
一方で、M1iMac2021はアプリ起動中でもスリープになります。2 votes -
29.1.0 'Isolate selected group' menu item missing on right click menu when a nested group is selected.
Illustrator version 29.1.0
Windows 10.0.19045To replicate:
- Create group that contains a group
- Select group
- Right click the group
- 'Isolate selected group' menu item missing. In its place is the new 'Ungroup all' item.
When the above actions are performed to a group without a nested group, the 'Isolate selected group' menu item appears as it should.
10 votesThis issue has been fixed and released with Illustrator latest release - 29.2
Please update to latest version from Creative Cloud Desktop.
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"Kinsoku" / Punctuation Squeeze doesn't work
When Chinese and Western text are mixed, enabling the head and tail avoidance function does not work
7 votes -
Fitting an artboard to a path with a Freeform Gradient creates invisible border
Fitting an artboard to a path with a Freeform Gradient creates invisible border. It seems to create space around the path when fitting — only seems to be an issue with freeform gradients.
Running macOS Sequoia 15.3, Illustrator Desktop 29.62 votes
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