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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8207 results found

  1. Bug eyedrop - contagocce

    the dropper sometimes does not detect the transparency of a layer.
    I have already checked in the dropper settings and the transparency is activated.
    after a short interval of time, on the same file, same levels, the dropper no longer detects the transparency but is limited to the appearance
    I report a bug to be fixed.

    1 vote

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  2. NOKY error when resizing objects with Legacy Gaussian Blur

    OS version: macOS 11.3.1
    Illustrator version: 25.2.3
    Attempting to resize any object with a Legacy Gaussian Blur effect results in error message: "The Operation cannot be completed because of an unknown error. [NOKY]". Object can't be resized without removing or replacing effect.

    7 votes

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    5 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  3. White text field

    White text field in Color Picker and Rearrange all artboards windows.
    Illustrator 25.4.1 - macOS Big Sur

    2 votes

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    3 comments  ·  User Interface  ·  Admin →
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  4. Text pasted from Photoshop resizes by interesting ratio

    When live text copied from Photoshop is pasted into Illustrator (or the other way 'round), it resizes.
    The amount of change is predictable (and infuriating):
    the PSD's resolution divided by 72 (when pasting into Illustrator) or
    72 divided by the PSD's resolution (when pasting into Photoshop)

    Process:
    Highlight text in Photoshop with the Type tool (example: resolution is 300ppi)
    Copy it
    Paste into an Illustrator document (neither raster effects resolution nor type unit of measurement matter)

    Result: text is very different (300/72 times larger for text from a 300ppi Photoshop doc)
    Type copied in AI then pasted into a 300ppi…

    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  5. Incorrect size for a group with an ellipse

    I have a number of 5mm ellipse selected - these should have a complete height of 65mm when selected. But illustrator has ignored the white space between, giving a height 10mm less than it should be!

    27 votes

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    13 comments  ·  Other...  ·  Admin →
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  6. GPU表示時、リンク画像にぼかし・クリッピングマスク・回転を実行すると表示されなくなる

    ・Mac OS Catalina 10.15.7　Illustrator 26.0.3

    ・表示/GPUでプレビュー
    　アートボード上に画像ファイルをリンクで配置し、それに対し
    　効果/スタイライズ/ぼかし
    　適当なパスオブジェクトでクリッピングマスク
    　回転ツールで回転（画像とクリッピングパス一緒に実行）

    ・想定していた結果：ぼかしとクリッピングマスクのついた
    　画像ファイルが回転した状態で表示される

    ・実際の結果：画像ファイルが表示されなくなる
    　なお、表示/CPUプレビュー時は想定していた通りに表示される

    ・試したこと

    　OS・Illustratorが同バージョンのMac数台で同じ操作を実行
    　→同じ結果になります

    　効果/パスの変形/変形/角度　で回転を実行
    　→同じ結果になります

    　うめこみ画像に対して同じ操作を実行
    　→想定していた通りの結果になります

    1 vote

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    Under Review  ·  0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  7. Export to EMF

    I create new file in illustrator
    Add Text area and export as emf (or wmf)
    After then open in illustrator my emf file. Text is destroyed

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  8. When relinking a file, the last accessed folder gets opened and not the one that had the link

    We need and option to open the folder containing a linked file when a link is missing or we choose "Relink file", instead of open last folder.

    3 votes

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    0 comments  ·  Images, Links  ·  Admin →
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  9. Pantone swatches being deleted even after adding them to the correct folder

    Our graphic users need to use additional Pantones in Adobe illustrator. In order to do that, they copy some Pantone files to the AI's Pantones folder on the local machine. When they open AI, they can see and use the Pantone. The problem is, that after they close the AI application, it the Pantone files being deleted automatically from the AI's pantone folder. Therefore, they copy the Pantones to the AI's folder each time they need to use it, which is very discouraging.

    2 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  10. effcts, Apperance, Graphic desings

    will not do any commands! No drop shadows! Its bugging on all my work!

    1 vote

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  11. Wrong localization

    I have English version of Adobe Illustrator ver. 25.4.1
    I changed language to Russian and see that Russian localization is incorrect. These Russian words do not exist in the Russian language.
    Is that possible to update Russian localization in Adobe Illustrator?
    Just few examples below
    Full Justify Last Line Center -Полная выключка, последняя строка по центру
    Full Justify Last Line Full-Полная выключка абзаца и последней строки
    Full Justify Last Line Left-Полная выключка, последняя строка по левому краю
    Full Justify Last Line Righ-Полная выключка, последняя строка по правому краю
    Left Justify-Выключка по левому краю

    2 votes

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    2 comments  ·  User Interface  ·  Admin →
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  12. new function says it doesn't work

    When using version 26.0.2, the new function says it doesn't work.
    It seems that there is a problem with the patch since this problem occurred after this patch. Please take care of these matters before the end of the year.
    It's not a free program, but I use it every month to get rid of this bug!!!!

    1 vote

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    1 comment  ·  Admin →
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  13. Width Stroke gets lost with Draw Inside mode

    When we draw inside an object the stroke from the object loose any width variations, that feature will help a lot.

    3 votes

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    1 comment  ·  Strokes  ·  Admin →
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  14. Artboard Naming Display Error

    OS: MacOS 11.5.2 (Big Sur – most recent update)

    When renaming artboards, the text is cut off in the textbox on my M1 Macbook Air.

    Steps I took: Shift+O to access the artboard tool, click artboard, attempt to rename.

    I want to point out - I'm still able to rename the artboard, but the text is just cut off in the box (see picture below).

    2 votes

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    3 comments  ·  User Interface  ·  Admin →
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  15. Grid View fails to render grid lines at various zoom levels.

    I am experiencing a persistent problem with Gridlines not rendering correctly at larger zoom levels (for several weeks now).

    Adobe Illustrator (25.3.1)/Preferences/Guides & Grid:
    Gridline every: 72px
    Divisions: 18
    Grids In Back: Checked
    Show Pixel Grid (Above 600% Zoom): Checked

    As you can see in the attached screen shot (800% Zoom) that is not a grid.

    5 votes

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    3 comments  ·  User Interface  ·  Admin →
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  16. Linked PDFs resizing when pasted

    If you open a multi page PDF in Illustrator and then copy and paste it either into the same document or a different one, it changes from cropping to the bounding box to whatever was specified last in the File/Place options dialogue box and scales up or down to fit the same space.

    If I place a file (any file) and specify cropping to Bounding Box, and then open the same multi page PDF as before, the problem does not occur. It appears that by opening a multi page PDF it crops to bounding box but by copying and pasting…

    3 votes

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    0 comments  ·  Images, Links  ·  Admin →
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  17. Text subtracted form a shape looks incorrectly with GPU Preview rendering, top is clipped diagonally

    Having issues with text and some compound paths acting like they are open paths when previewing with GPU. Viewing in CPU preview renders correctly.
    We have had this issue on both 2017 iMacs and new Windows 10 machines.

    Adobe Illustrator 25.2
    Windows 10
    Nvidia RTX 2070 Super (457.07 drivers)

    14 votes

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    7 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  18. Zeichenfläche beginnt nicht bei x0 y0

    1. MAC OS BIG SUR 15.5.1
    2. Illustrator CC 25.4.1

    Wenn ich mehrere Zeichenflächen in einem Dokument anlege, so beginnt NUR die erste Zeichenfläche bei x0 und y0.

    Auf den anderen Zeichenflächem befinden sich die Elemente außerhalb dieser Parameter.

    Man muss dann umständlich die Abstände ausrechnen, wenn man Objekte vom Nullpunkt ausgehend ausrichten möchte.
    Das Problem gibt es in den älteren Versionen nicht!

    Jede Zeichenfläche hat einen eigenen Nullpunkt unabhängig wo diese im Dokument platziert ist.

    Außerdem gab es in älteren Versionen beim Verändern der Werte einer Zeichenfläche immer eine Vorschau (welche sehr praktisch und hilfreich ist), wohin sich die ZF verschiebt…

    1 vote

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    2 comments  ·  Documents and Artboards  ·  Admin →
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  19. GPU Performance Glitches Still Not Fixed!! 2021

    GPU Performance glitches have been constantly and extremely annoying while displaying many files, it shows weird patterns from the same opened file overlaying the designs, and they randomly change and break while zooming in and out, sometimes I can't see how my design looks like because of these glitches, it is so serious, it makes the app sometimes next to useless!!

    Please, this problem has been there for a long, please fix, please fix

    I have tried the same files on 2 different machines, same issue

    Mac Book Pro 16 - 2019
    macOS Big Sur
    RAM 32

    iMac 27 inches…

    5 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  20. Import SVG, crashing illustrator

    I'm on MAC and I'm using the latest versin of Illustrator 25.3.1 and when i import an svg (who come Adobe XD), illustrator do not respond and crash.

    4 votes

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    5 comments  ·  Other...  ·  Admin →
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Illustrator (Desktop) Bugs

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