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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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8207 results found

  1. Adobe PDF プリセットの編集を行うと落ちる

    Adobe PDF プリセットの編集を行うと必ずillustratorが落ち、修正が保存されません。

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告内容の現象は、macOS と Windows 両方で再現しました。

    修正などの開発進捗がありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

  2. mise a l'échelle

    la mise à l'échelle de certain plans importés de DWG en PDF ne fonctionnent pas en mode paramètré....mais à la main oui - cela est donc peu précis et peu compréhensible pour du vectoriel:)

    1 vote

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    0 comments  ·  Actions  ·  Admin →
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  3. The operation cannot complete because of an unknown error [PARM]

    Illustrator 25.4.1
    macOS Big Sur 11.5.2

    • Launch Illustrator.
    • New Project.
    • Add shapes, or text.
    • Select all.
    • Rasterize.
    • Click Object to reach Trace.

    Tested on a New Admin User with the same result.
    NVRAM Reset
    Safe Mode
    Recovery Mode/Disk Utility/First Aid
    Tried with different project files and formats (.ai, .pdf) with the same problem.

    4 votes

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    2 comments  ·  Images, Links  ·  Admin →
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  4. Color theme not matching color in document

    AI Version 25.4.1
    Mac OS Big Sur 11.5.1

    When selecting a color from a color theme, it appears faded/darker in the AI Document. Upon checking the RGB values, they do not match the values in the color theme. I have attached three examples plus what the document should look like (after manual input of the RGB values).

    5 votes

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    2 comments  ·  Cloud, Libraries  ·  Admin →
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  5. キーボード入力がおかしい。

    エンターを押しても決定ができずに勝手に違う文章が出てきたり、デリートやバックスペースが反応しない。
    変換ボタンを押すと保存されてしまい困っています。
    以前から文章入力は不具合はありましたが先日のアップデートから更におかしいです。

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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    Need More Info  ·  PCM Miyuki responded

    みさき　さま

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました情報について、もう少し詳しい情報を頂けますと幸いです。

    お使いのオペレーティングシステム（マシンスペック）および Adobe ・Illustrator (デスクトップ版) のバージョン

    問題が発生したときに実行していた手順:

    ・フォント名など

    追加の情報がございましたら追記をお願いいたします。

    （必要に応じて）スクリーンショットまたはビデオをアップロードしてください。

    どうぞよろしくお願いいたします。

  6. Brush pressure sensitivity unavailable - Huion HS611 (MacOS Monterey 12.2.1)

    Option to use the calligraphy brush with pressure sensitivity appears to be greyed out, but all drivers are correctly installed and it works perfectly with Photoshop. Have tried most of the recommendations from the adobe forum but the issue persists.

    1 vote

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    0 comments  ·  Brushes  ·  Admin →
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  7. Radial Repeat Shift angle constraint

    When resizing a radial repeat object, holding Shift does nothing.
    It is expected to constraint the rotation angle to 45°, but it does not.

    Holding Alt is expected to create copies, I guess, as well.

    23 votes

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    10 comments  ·  Repeats  ·  Admin →
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  8. Clean Up Unpainted Objects removes unpainted paths participating in groups with appearance applied

    Appearance fields are sometimes deleted when I do command Clean Up. This is a bug and needs to be resolved. As it looks in the video.
    AI 25.2.0.220

    5 votes

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    10 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  9. スタート画面に表示されるプリセットの修正要望

    Illustratorのバージョン：25.2.1（macOS ,Bigsur）
    スタート画面のプリセットの修正をお願いします。

    ・「A4」の単位の表記をmmに修正してほしい
    ・「はがき」のカラー設定をRGBからCMYKにしてほしい

    17 votes

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    0 comments  ·  Documents and Artboards  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.0.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  10. Path render error

    See screenshot. All I did was add opacity to a path and it renders it like this. Happens all the time since I updated.

    4 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  11. GPU issues with certain graphics cards and Mac updates

    So after a lot of time spent on chat and phone with Adobe. It seems that I am unable to use v25.4.1 or v26 in GPU mode unless I upgrade to Monterey.

    However Monterey is in its infancy. I'm not taking the risk of upgrading yet.

    My machines both have the same GPU redraw issues, where images within clipping masks create echoed glitches of themselves across the screen. this disappears when GPU mode is turned off.

    CPU mode in Illustrator is so sluggish it's pretty much unworkable.

    Adobe informs me this is NOT an Adobe issue, it is an issue…

    3 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  12. GPU not detected

    Restarted Illustrator and suddenly it isn't detecting my GPU.

    AI Version: 25.3.1 (Tested back to 25.0.1)
    OS: Win 10 pro 64, 20H2
    GPU: RTX 3080 FE: GRD 471.11 (Tested 471.41 and more)
    CPU: Ryzen 9 5900x (No internal graphics)

    Every other Adobe application is still detecting the GPU as intended.

    I was using AI without any problem, closed it, went for lunch, came back and opened ai again. Scrubby zoom wasn't working anymore -- ai didn't detect a compatible GPU.

    Already DDU'd back to different versions, wiped ai and reinstalled different versions, reset rpeferences, turned GPU acceleration (win) on/off, gave…

    7 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. Dragging a gradient slider stop changes the opacity of other stops on the slider

    Hi all.
    Since I was asked by one of the Adobe employees, here's my post.
    Windows 10.

    I am getting seriously miffed. After using Illustrator ever since the nineties I can no longer do what I need so, so often: duplicating a color stop in a gradient while keeping the other stops as they are.

    Say I have the following:

    Stop 1 - position 0 - Opacity 0
    Stop 2 - position 25 - Opacity 100
    Stop 3 - position 75 - Opacity 100
    Stop 5 - position 100 - Opacity 0

    I need a zero opacity stop on position…

    6 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  14. AiRobin using 16-24% CPU constantly

    Every time Illustrator is opened (and sometimes after it is closed) AIRobin uses cpu constantly even when no files are opened.

    1. OS: Windows 10 Pro ver:2004 build:19041.1165
    2. Illustrator Beta 26.0.667
    3. steps to reproduce are above
    4. my expected result is for it to only use CPU when a task is needed
    5. this description should be more than adequate.
    3 votes

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    2 comments  ·  Performance  ·  Admin →
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    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi ,
    Please download latest PreRelease Build of 26.0 from PreRelease section of CCD and see if you are still facing the issue .
    If not a Prerelease member Please visit adobe.ly/1o2SDsg to join our pre-release program and get the Prerelease build of version 26.0 from CCD “Prerelease” tab in Categories section.
    Regards
    Ankit Goyal
    Illustrator Team

  15. Text Frame loses UID when moved along with compound path art in a different layer

    OS: Windows 10 Pro
    Illustrator 2022

    Steps to reproduce issue:
    Create a text frame and a compound path art in different layers
    Add UID to textframe using SDK
    Select both textframe and path art together, then move them
    Text frame loses UID, so we cannot get text frame using UID anymore
    This happens even if we saved the file after adding uid, closed and re-opened it

    1 vote

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    0 comments  ·  SDK and Scripting  ·  Admin →
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  16. GPU not working with Wacom when using Illustrator

    When using my Wacom Cintiq Illustrator colours de saturate and fade. When I uncheck GPU performance the problem disappears and the colours return to as they should be. But I want to use my GPU for complex artwork
    The problem does not occur on my desktop monitor only on my Cintiq.
    I am using a Mac

    2 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  17. Inconsistent undo behavior when making a compound shape with a clipping mask

    I understand this may not be as common a use-case, but while trying to figure something out, I was puzzled when undo did not return to the state I was expecting. Below are the steps to reproduce this issue:

    Create a shape, such as a rectangle. Give it a color.
    Create a different shape and place it somewhere overlapping the first shape. Give it a different color.
    Select both shapes and create a Clipping Mask by right-clicking and selecting "Make Clipping Mask"
    You should now see only the overlapping parts of both shapes, as expected.
    Open the Pathfinder panel and…

    4 votes

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    2 comments  ·  Pathfinder and Compounds  ·  Admin →
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  18. New text set to wrong language

    Everytime I create a new text using the text tool, the language for the text is set to "English: EUA", but both my Illustrator settings and my document settings are set to "Portuguese: Brazil".

    I don't believe that there is a THIRD place where I need to configure this, so I imagine that it's a bug. Also, my Illustrator it's updated, but I've been experiencing this for a while.

    1 vote

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  19. Files take too long to close

    Any opened file takes way too long to close. It used to be fast a couple months ago. Then something changed and every file, even small files take at least 5 full seconds to close. Everything else is fast. Photoshop is fast. The only other program that is slow closing files is InD.
    Already tried deleting preferences, and rolling back illustrator to older version

    Illustrator 25.3.1
    Windows 10 Pro 21H1
    CPU: Ryzen7 3800X
    RAM: 64gb DDR4 3200mhz
    SSD: WD Black NVME
    GPU: Nvidia RTX 2060 super 8gb

    5 votes

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    5 comments  ·  Performance  ·  Admin →
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  20. 「すべてのアートボードを再配置」を間隔がアートボードが隙間なく隣接する形で適用したのちに、アートボードを新規作成すると強制終了する。

    オペレーティングシステム windows 10 Home 19042.1083
    Illustrator 25.4.1

    再現手順：
    1.アートボードを2つ以上作成
    2.アートボードウインドウの「ずべてのアートボードを再配置」にて間隔を裁ち落としが重なる形で、完全に隣接する値で適用する。（裁ち落としが四方3mmであれば、間隔は-6mm)
    3.アートボードウインドウの「新規アートボード」ボタンにてアートボードを作成する。
    4.Illustratorが強制終了する。

    アートボード間に少しでも隙間がある場合は再現せず。当方の環境では同様の手順で例外なく強制終了しました。

    よろしくお願いします。

    2 votes

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    2 comments  ·  Documents and Artboards  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました問題について検証した結果、以下の条件で Illustrator がフリーズする現象を確認いたしました。

    複数アートボードを再配置する際に、アートボードエリアの間隔を「0mm 以下」に設定し、その後、新規アートボードを追加するとフリーズし応答しなくなる。

    裁ち落としの有無に関係なく、アートボードエリアが重なる設定だと発生します。
    Illustrator ver.25.4.1、ver.24.3 の macOS と Windows の両方で再現いたしました。

    今後、追跡調査を行います。
    開発に進捗がありましたら、こちらでご報告いたします。

    よろしくお願いいたします。
    Illustrator チーム

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