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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8069 results found

  1. Open or place PSD file does not keep any editable layers

    I am trying to open a file that I created in PSD that has three layers plus some adjustment layers. Two of these layers are text. Regardless of if I open or place them Illustrator, the file comes in as a single bitmap layer. Open does ask me if I want to keep the layers and text, but it does not work. Place doesn't ask; it just places the image.

    1 vote

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  2. 2025 (29.0.1) is giving tons of errors on preview.

    I have a file with some simple multi-gradient appearance stacks that constantly throws two errors every time I load it, and every time I switch outline mode on and off. Also the document is marked as modified the instant I load it.

    Works fine on 2023. Dunno how it works on 2024, I never switched to that one. Constantly complains on 2025.

    This is happening in CPU preview mode, I would check if it's happening in GPU mode as well but I deleted 2025 before thinking about that detail.

    Uservoice isn't letting me upload this file so I've posted it…

    3 votes

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  3. Threaded text area box disappears after saving

    MacOS Ventura 13.7
    Illustrator 28.6 and newer

    When I convert a document to curves, save a copy, and then press Undo so I can have the text boxes editable again. As soon as I press Save after doing this, the second text frame in a thumbnail in Finder vanishes, while still existing in the document.

    4 votes

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  4. 線を細く設定した際の表示バグ

    線の太さを0.001pxなどに設定した場合、設定は出来ているのに実際の線の表示位置と、選択できる線実体の位置にズレが生じます。
    表示限界かとは思いますが、表示できないなら設定も出来なくすべきかと思います。

    3 votes

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  5. Missing fonts are no longer highlighted when file opens

    Quand j'ouvre un fichier et que je n'ai pas la police ouverte, avant j'avais le texte en surbrillance ce qui permettait de voir où la police était manquante.
    Maintenat j'ai bien la fen^tre qui s'ouvre me disant que la police est manquante, mais je ne vois pas où ?

    When I open a file and I don't have the font open, I used to have the text highlighted, which allowed me to see where the font was missing.
    Now I have the window that opens telling me that the font is missing, but I can't see where it is.

    1 vote

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  6. Select Unused Swatches does not select the second black swatch in Grays color group

    — Create a new Print document with default swatches.
    — Delete ALL the presets: brushes, symbols, graphic styles...
    — Now Open Swatches and run Select All Unused command from its flyout menu.
    White and Black are not selected (expected in a way).
    But notice that 'C=0 M=0 Y=0 K=100' is also not selected.
    So when all the selected swatches get deleted, this black duplicate stays, and the color group stays, and you have to delete it manually — each time.

    I tried to understand what forces Ai to keep it.
    As I said, not presets remain, and I redefine the…

    8 votes

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  7. 14 votes

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  8. Illustrator 2025 cannot copy and paste.

    I cannot get my illustrator to copy and paste. The newer the version, the more frequent this issue happens. Now, I couldn't even copy and paste.

    I'm not using any 3rd party clipboard management. I did not reconfigure my keyboard shortcuts. I have cleared windows clipboard, cleared preference. I tried shutting off the software and reopen. Every time is still the same.

    It's not a new issue. What baffles me is Adobe keep coming out to new features while couldn't deal with such simple function.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  9. Swatches Info doesn’t work for the only swatch selected

    If you only have 1 swatch selected you can’t create a Swatches Info from the Swatches panel’s menu. The only way to make it work is to make it 2 colors, select them and create the object, and then remove the unneeded color card from it manually.

    4 votes

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  10. Eyedropper cursor blinks while held

    If you pick Eyedropper tool and hold it to sample a color continuously — it blinks, jumps, tries to change into a default pointer arrow.
    Take a look at the small GIF attached, or watch a video by Laura Coyle here: https://www.linkedin.com/posts/lauracoylecreative_adobeillustrator-color-activity-7274877800715583491-HkxB

    Happens on both Windows and Mac.
    And so you know it can work better and some other succeed — compare it with the way Affinity Designer does it (the second GIF).

    6 votes

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    2 comments  ·  Tools  ·  Admin →
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  11. Importazione file illustrator nuova versione

    Il file generato o salvato con l'aggiornamento finale di Illustrator su ID appare col fondo. Inserisco il vecchio file e il nuovo file ultima versione nello screenshot è visibile la differenza. è un problema di Illustrator evidentemente.
    Mac Ultima versione, Adobe aggiornata tutta suite

    1 vote

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  12. Non-global swatches in cloud libraries don't retain names when added in new documents

    I have a large cloud library with like 800 swatches for customers that I need to use in multiple different documents. Most of the swatches were uploaded with the global tag so when I use them later on, they still have their name when I add it to the documents. However, some of my swatches are missing the global tag so when I add them later on, they just automatically convert the selected object to CMYK and doesn't add it to my swatch panel.

    If it matters, my workflow is selecting the objects that need the new swatches, then clicking…

    2 votes

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  13. What’s New screen pops up every time I close all documents

    Illustrator wastes my time by making it necessary to close the annoying splash screen whenever I close a document. Really annoying. Please get rid of it or make it optional.

    1 vote

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  14. Upside down text stroke disappears when exporting

    When I go to export files in illustrator any upside down font with a stroke that has not been outlined shows up in the jpeg without the stroke.

    3 votes

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  15. Preview Only Text rendered as moved compared to the original

    The new Preview Only Text feature is bugged. Attached is a screen shot of a comparison of the original document and Illustrators Preview Only text. The copy actually moves quite a bit from it's original position. The text is area type and within a box if that is a clue. This should be a huge concern for anyone trusting the preview only text.

    2 votes

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  16. More than 32,000 anchor points can be added to a single path

    The pathPoint limit is 32,000, and if we try to continue drawing a path from the end of a PathItem with the pen tool, a dialog box will appear and refuse to add anchor points, but we can add anchor points to the segments in between.

    macOS 14.7.2
    Illustrator ver. 29.3.1

    Step to reproduce
    1. Create a path object in a new document.
    2. Add 32,000 anchor points to the path object.
    3. Click on any segment with the pen tool. We can add anchor points even if the number of anchor points exceeds 32000 (the number of segments exceeds…

    3 votes

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    1 comment  ·  Strokes  ·  Admin →
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  17. Export Assets (Elements) as SVG results in additional content in exported file

    When exporting assets as SVG using Asset Export panel, additional content is added — content that I exported weeks ago. When using "artboards" to export everything is correct.
    Horror!

    2 votes

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  18. 29.5 hanging on startup

    29.5 is hanging on startup for me, won't get past loading in plug ins, then it just sits there... system is OS 15.4, Mac Studio M1 Max 64/512. SwatchLibs.aip seems to be the issue, won't load anything past that. Wacom Tablet is installed, latest driver in place as well.

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  19. このフォルダー内の見つからないリンクを検索機能が消えた

    このフォルダー内の見つからないリンクを検索機能
    バージョン28.5であることを確認したが、バージョン29.3.1ではその機能が消えてしまい、チェックボックスが出てこない

    3 votes

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  20. Area type vertical alignment and auto size doesn't work

    I've been using Illustrator on my Intel Mac under Sequoia and last versions lets you choose center, bottom or justify alignment but it always acts as top and the auto size option is disabled.

    2 votes

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