8058 results found

1. Coordinates not showing in Overprint Preview

   On Intel Macs running Monterey (Issue does not appear to happen on Apple Silicon Macs), with the GPU Performance turned off the coordinates do not show when dragging an anchor point. If GPU Performance is turned on it does work but only in Outline View.

   Steps to Reproduce
   1. Create blank file, have GPU Performance turned off
   2. Drag to create a new square object
   3. Turn GPU Performance on and change to Outline View
   4. Drag to create a new square object (Coordinates now show in Outline View)
   5. Change to Overprint Preview
   6. Drag to create a new square object (Coordinates now do not show again)

   On Intel Macs running Monterey (Issue does not appear to happen on Apple Silicon Macs), with the GPU Performance turned off the coordinates do not show when dragging an anchor point. If GPU Performance is turned on it does work but only in Outline View.

   Steps to Reproduce
   1. Create blank file, have GPU Performance turned off
   2. Drag to create a new square object
   3. Turn GPU Performance on and change to Outline View
   4. Drag to create a new square object (Coordinates now show in Outline View)
   5. Change to Overprint Preview
   6. Drag to create a new… more

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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2. Bullets and Numbering indentation changes

   Numbering moves away from the text when I make the text larger. It does not happen always. I have tested it a few times and found this issue.

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Ai 26.4.1 no longer recognizes my Nvidia GPU Quadro P2000, no acceleration

   After 26.4.1 update AI says Compatible GPU not available. This has been working for 4-5 years. WTF!

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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4. Strange lag when opening files in Illustrator and Lightroom is running in the background

   When Lightroom is running in the background I am experiencing a lag when opening files in Illustrator. It takes about 40 seconds for the file to come up in Illustrator, even with smallest files.

   Had this issue for a long time now and with X versions of Illustrator in the past.

   • Keep lightroom running parallel to illustrator
   • Open File (double click or from the menu)
   • Blank file pops up and stays freezed for an amound of seconds

   • File opens completely

   • PC, Windows 10 pro 21H2, last X Versions of Illustrator

   More strange: When I send Lightroom to a systray icon with third party tools, so no icon is visible in the taskbar, the lag is gone!
   Also, when the file opening hangs and I switch to Lightroom for a second and then back to Illustrator, the file pops up (it ends the freezing).

   When Lightroom is running in the background I am experiencing a lag when opening files in Illustrator. It takes about 40 seconds for the file to come up in Illustrator, even with smallest files.

   Had this issue for a long time now and with X versions of Illustrator in the past.

   • Keep lightroom running parallel to illustrator
   • Open File (double click or from the menu)
   • Blank file pops up and stays freezed for an amound of seconds

   • File opens completely

   • PC, Windows 10 pro 21H2, last X Versions of Illustrator

   More strange: When I send Lightroom to a systray icon… more

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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5. Library Disappears

   After I use Illustrator for a while, the library disappears (seemingly without provocation). The library comes back if I restart illustrator (but then I have to close all the files I was working on and open them again).

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   0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
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6. Texts on panels not readable

   Text is not readable. Strange characters.

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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7. Name artboard is not added to the file name when exporting (JPG or PNG, etc.)

   When executing the command "File > Export As" and exporting, for example, to JPG, the name artboard 3 "preview" is not automatically added to the file name. Everything was fine in the previous version (26.3.1) of Illustrator.

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   96 votes

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   62 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This is fixed in 27.1.0 build 2.

   The suffix checkbox was added into the Export As dialog to toggle on/off the functionality.

   If it doesn’t work for you today in the latest build — please make a comment.

8. Image Trace API is broken

   Please watch the video attached.
   1. Rename the attached .txt. file to .js (UserVoice does not allow to attach scripts directly)
   2. Select a raster image in Illustrator and try to run the script the way it’s shown in the video, with line 11 and 12 commented, mutually exclusive

   With TRACINGFULLCOLOR on it is expected to have the 'Palette' dropdown switch to Full Tone, but it gets set to Limited.

   On the contrary, TRACINGLIMITEDCOLOR should give Limited for 'Palette', but it gives Automatic.

   These are obviously swapped.

   Also notice how all advanced options become 50%.

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   24 votes

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   5 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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9. ヒストリー項目が正しく表示されない

   問題の説明:
   MacOS10.15.7　IllustratorCC ver.26.4.1

   オブジェクトは複製されますが、ヒストリーパネル上では「取り消し」となります。

   再現手順:
   1. ダイレクト選択ツールを選び、アートボード上のオブジェクトを選択
   2. キーボードのリターンキーを押し移動ダイアログを開く
   3. コピーボタンをクリックする
   4. ヒストリーパネル上では「取り消し」と表示されるがオブジェクトは正常にコピーされる

   実際の結果:
   ヒストリーパネル上で「取り消し」と表示

   期待された結果:
   「コピー」と表示される

   回避方法:
   ありません。

   その他…
   ・編集→カラーを編集
   ・リピートオブジェクトの編集処理
   ・グラデーションツールによる処理
   ・ブレンドツールをダブルクリックしてブレンドオプションダイアログを開き変更を適用する

   これらも「取り消し」と表示されます。

   ツールバー下部、塗と線に下にある塗り、グラーデーション、塗りなしのパッチをドロップして「塗」「線」を設定しようとするとヒストリーパネルでは「取り消し」になります。

   段落パネルの多くの機能（インデント・段落前後あき以外）とOpenTypeパネルは項目が二重に追加されたりします。
   全般的にヒストリーパネルの表示はおかしいです。

   23 votes

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Ankit Goyal

   Illustrator Team

10. Illustrator keeps rendering 3d objects when trying to edit them, at every step

    Illustrator keeps rendering 3d objects when trying to edit them, at every step

    Using 26.4 version of AI on windows 11
    checked with the Adobe Expert on remote session
    happening with all files including a new file as well

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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11. Wrong resolution calculation on pasting an image copied from Photoshop

    Windows only it seems like.
    1. Create a document in Photoshop, 100×100px, 72ppi
    2. Copy the contents
    3. Create a web/mobile-based document in Illustrator
    4. Paste the copied image

    Illustrator pastes 99.9875×99.9875px image.

    It turns out Photoshop uses pixels-per-meter (biXPelsPerMeter and biYPelsPerMeter) to define the resolution.
    72ppi is exactly 2834.6472 pixels per meter.
    Unfortunately, the value must be an integer (thanks to BITMAPINFOHEADER), so the convention is to use 2835 (which is 0x0B13 in hexadecimal).

    But Illustrator is going by the letter of the law (not the spirit) and converting 2835 to 72.009 pixels per inch.

    2835 / 2834.6472 × 72 = 72.0089611152

    This is lame. If it sees incoming data spec'd as 2835 pixels/m, it should "know" that this is 72ppi.

    What integration and collaboration can we talk about, when two main graphic whales of Adobe can’t find a common language to exchange data? What a shame.

    Thanks to John Goodman for initiating this investigation and helping with it.

    This is very similar to the infamous 'extra-pixel bug', where Illustrator KNOWS the intended size users want to export, but IGNORES it, adding an extra pixel, randomly, because it nails the coordinates to its cursed internal grid — https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/37694659-extra-pixel-added-to-image-size-when-exported

    Windows only it seems like.
    1. Create a document in Photoshop, 100×100px, 72ppi
    2. Copy the contents
    3. Create a web/mobile-based document in Illustrator
    4. Paste the copied image

    Illustrator pastes 99.9875×99.9875px image.

    It turns out Photoshop uses pixels-per-meter (biXPelsPerMeter and biYPelsPerMeter) to define the resolution.
    72ppi is exactly 2834.6472 pixels per meter.
    Unfortunately, the value must be an integer (thanks to BITMAPINFOHEADER), so the convention is to use 2835 (which is 0x0B13 in hexadecimal).

    But Illustrator is going by the letter of the law (not the spirit) and converting 2835 to 72.009 pixels per inch.

    2835 / 2834.6472 ×… more

    7 votes

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    0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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12. (MacOS) Finder window freezes when trying to save an Illustrator file

    When I try to save an illustrator file, the Finder window that pops up is frozen. None of the buttons are clickable. I've tried saving files with other apps, including Adobe apps like After Effects, and they can save files just fine - to the same folder even.

    Currently using the latest version of Illustrator.

    Things I've tried:
    - Resetting Illustrator preferences
    - Reinstalling Illustrator
    - Versioning down Illustrator
    - Deleting the com.illustrator cache folder
    - Relaunching Finder
    - Restarting the computer
    - Starting with a fresh Illustrator file
    - Opening an existing Illustrator file

    Any solutions? At the moment, the app is completely unusable to me because I can't save anything.

    When I try to save an illustrator file, the Finder window that pops up is frozen. None of the buttons are clickable. I've tried saving files with other apps, including Adobe apps like After Effects, and they can save files just fine - to the same folder even.

    Currently using the latest version of Illustrator.

    Things I've tried:
    - Resetting Illustrator preferences
    - Reinstalling Illustrator
    - Versioning down Illustrator
    - Deleting the com.illustrator cache folder
    - Relaunching Finder
    - Restarting the computer
    - Starting with a fresh Illustrator file
    - Opening an existing Illustrator file

    Any solutions? At the moment,… more

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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13. Dialog windows move / float to the left

    Bug Report: Floating windows drift offscreen (see attached video).
    Adobe Illustrator 26.4

    I tried reverting to older versions of Adobe Illustrator, but the issue exists for them as well; To me, that suggests the problem is related to the beta macOS. I am raising this bug now because the issue could present itself as users upgrade to macOS Ventura this fall.

    System Info:
    I am running MacOS, Ventura, Version 13.0 Beta (22A5311f) on iMac M1 (2021) with 8MB RAM.

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    5 votes

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    18 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    This issues is fixed in macOS 13 Beta 5

14. Circular Text Rotation different on newest update.

    Opening a file with perfectly centered text on a circle is now off center. Live rotating seems to make the text hop around the circle not conforming to the rotation.

    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. Exported files omit names of artboards

    When I selected the page range, the exporting file didn't have the artboard name. I am using the latest version on mac m1 max with the latest system. After reinstalling the older version, the problem has gone.

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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16. Changement de couleur à la réouverture de de mon fichier

    Bonjour, depuis 2 ou 3 jours, à chaque fois que j'ouvre un fichier mes image en PNG sont comme en "négatif" ou avec un fond jaune. Pas toute les images c'est aléatoire.

    Je suis sur Macbook pro m1 13" de 2020. Ma version Illustrator est 26.3.1

    Je

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    2 votes

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    0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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17. Window and panels moving when Mac goes to sleep

    There is an issue with Adobe apps while using Mac M1 with an external monitor. When put in sleep, the windows and palettes move to the bottom half of the screen.

    There are comments on this thread that confirm

    this is an issue with specifically Adobe apps(illustrator, photoshop and indesign at least):

    https://community.adobe.com/t5/illustrator-discussions/window-and-panels-moving-when-mac-goes-to-sle...

    please, Adobe support, address this issue.

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    14 votes

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    16 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. illustrator 2022 will not place emf files due to unknown error

    Illustrator will not allow me to place any emf files. I have windows 11, illustrator 2022 (latest version).

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    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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19. Rearrange artboard does not work with large artboards...

    Having an issue with the Rearrange All Artboards feature when using very large art boards. See attached screenshot. Two artboards, one 6x16ft and one 3x9ft. Rearrange All Artboards using columns only seem to give an error of: "Rearrangement would take some artboards out of canvas bounds." even though the artboard could be arranged manually with the same settings.

    Unrelated: Can you PLEASE allow uploading of videos again (specifically webm). It really helps when trying to communicate bugs and feature requests).

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    2 votes

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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20. SVGs exported with 0 decimals have incorrect viewBox dimensions

    When exporting the attached artwork as an SVG, the viewBox dimensions differ depending on whether or not the decimal precision is greater than 0:

    Precision 0: <svg viewBox="0 0 76 23">
    Precision 1: <svg viewBox="0 0 760 230">

    The contents of the artboard retain their original size; it's only the SVG's viewport that appears to be affected.

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    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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