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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8148 results found

  1. 3D and Material

    Hi, I'm using Adobe CC with v 27.0.1 and i have a problem when i using 3D and Material... the design won't get the 3D, only show the line.

    File Attached. Thanks

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  2. 1 vote

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    0 comments  ·  Other...  ·  Admin →
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  3. Files not replacing the original

    when doing 'Save as' with the same file name, illustrator instead adds '-01' to the file name and makes a second copy - it never used to, and isn't of any use as a feature. Please fix.

    Also this 'reporting a bug' page is pants!

    1 vote

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  4. Problème de synchronisation avec Google Drive

    Je travaille sur 2 imac, l'un chez moi, l'autre à ma société. Tout se synchronise parfaitement à Google Drive, mon cloud d'entreprise, sauf Illustrator, qui me créé des fichiers tmp ! ça marche très bien sur Photoshop par exemple. Que dois-je faire pour synchroniser mes fichiers illustrator sur mes 2 ordinateurs ?

    1 vote

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  5. Can’t select a hyphen at the start of the line

    テキストツールで半角英数字で入力したものが、後になって選択できなくなる場合があるようです。
    「- 2022 -」と入力したあと、修正しようとしたら、最初の「- 」が選択出来ません。

    1 vote

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    Illustrator converts a hyphen at the start of the line to a bulleted list, unless the 'Automatic Bulleted and Numbered lists while typing' option (enabled by default) is not turned off.

    These converted markers can’t be selected, unless you convert the text back with the dedicated button in the Paragraph menu.

    But be warned though, that sometimes disabling the auto-conversion does not work, and hyphen and other characters still force Illustrator to create a list.

    If it does happen to you — please vote here: https://illustrator.uservoice.com/forums/601447/suggestions/45928900

  6. Illustrator error "An unknown error is detected" Windows 11 AI 2023 27.01

    "An unknown error has occurred" when trying to save a file in Windows 11, AI 2023 27.01

    Steps: Save or Save as
    Expected result: file gets saved
    Actual result: it doesn't. Get "An unknown error is detected" dialog

    Workaround: Under File > Document color mode… switch color mode from CMYK to RGB then back to CMYK

    Strange workaround. Ongoing issue

    4 votes

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  7. Object being selected without mouse even being over said object

    I really don't know how to best describe this issue, but an object placed in my file is being selected when I click within a radius around the object, but not actually on it. It's a very strange issue and makes it difficult for me to select things around the object.

    See video for clarification (logo blurred because this is a clients project).

    1 vote

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  8. Export for Screens mess up Blacks when exporting PDFs

    When using Export for Screen to Export PDFs, the blacks are messed up.

    Attached, you see a picture of the two PDFs opened in Edge. The left one is saved with "Save a Copy…” command. Right one is exported with Export for Screens utility.

    All the blacks in AI file are 100K. For some reason, Export for Screen mess them up. The right one.

    Every time I open Illustrator, half of my workday goes in debugging this kind of annoying things. I so much hate Illustrator.

    1 vote

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  9. Button "Verlauf Bearbeiten"

    Ich habe in meinem Fenster Verlauf kein Button "Verlauf bearbeiten" Was ist los?

    1 vote

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  10. SVG doesn't save unless move

    This bug has been around a while - SVG images won't save unless some part of it is moved. If it isn't moved, it treats it like nothing was ever changed and doesn't save, even when closing the tab without saving, the dialog box doesn't appear. This is annoying, since I often change just the colour of an icon, and have to move the icon a bit, just to get it to save.

    1 vote

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  11. Too many brushes saved in Print.ai (Print.ai = 300 MB) disable Trim View, despite 32 GB RAM

    Trim View still worked in a new doc based on my Print.ai, until I opened the brushes tab, then it got disabled.

    2 votes

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    4 comments  ·  Brushes  ·  Admin →
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  12. 「上弦・下弦」の意味が逆

    効果>ワープ>上弦・下弦
    こちらの「上弦・下弦」の意味が逆
    誤訳ではないでしょうか

    14 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  13. Arial Bold comes out very condensed

    when i use Arial bold in default settings, it looks skinny. I will have to to stretch the width to 250% to make it look normal. See image please...

    1 vote

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  14. Preference dialogue box

    Hi, When I try to open the Preference dialogue box I get something strange - see attachment, please. Both through the shortcut cmd K and from the Illustrator/Preferences menu

    Illustrator V 27.0.1

    System Information
    Operating system: macOS-12.6.1-arm64-arm-64bit 64 Bits
    Graphics card: Apple M1 Max Apple 4.1 Metal - 76.3

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  15. Desplegable de opciones al salvar como PDF no funciona

    Sistema operativo MAC OS ventura 13.0.1. Illustrator 2023.
    Al salvar el documento como PDF , el desplegable de opciones no funciona. No se visualizan las opciones preestablecidas.

    2 votes

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  16. 4 votes

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  17. Recent files not showing on home screen...only recent cloud documents

    My home screen only shows previous cloud documents. I work off of a network and do not use the cloud. This is on my work computer and my home computer after the update to 27.0. I do not need to see my recent cloud documents...just the ones on my computer and network.

    3 votes

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  18. Small objects don’t have corner widgets displayed

    Small objects don’t have corners widgets displayed.

    Take a look at the test file with small 3 rectangles.

    The largest one does have its widgets, but two smaller ones don’t.
    Once you scale them up to 110%, the middle one now has them.
    Another scaling up — all three now have them.

    Yes, these are very small, hardly larger than 1 pixel! But what a difference it makes for a user? None, really. Ai is capable to display all of them and allow tiny transformation, like this scaling up. Why does rounding some corners should be anything different?

    7 votes

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    0 comments  ·  Tools  ·  Admin →
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  19. copypaste

    Ich arbeite mit verschiedenen Vektorprogrammen, wobei mir AI als Start und Finalbearbeitungsprogramm dient. Normalerweise öffne ich Dateien in AI und transferiere sie dann per CopyPaste in andere Vektorprogramme, hier z.B. Freehand. Dabei kopiere ich Vektorgrafiken.

    Seit ein paar Tagen funktioniert dies nicht mehr. In der Zielsoftware erscheint statt der Vektorgrafik eine Pixelgrafik. Was muss ich in den Einstellungen ändern, damit ich die Vektoren transferieren kann? Oder muss ich eine ältere Version von AI installieren?

    1 vote

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  20. Can't recolour a shape or object

    I can't seem to recolour shapes or objects in the latest version of Illustrator. Normally, I would be able to insert a hex code, press enter and it'll be done.

    However, now, I have to insert the hex code and click on one of the other boxes for the colour to load before pressing enter. In this case, sometimes the wrong colour appears and I'd have to adjust the RGB/CMYK/HSB numbers to get the right colour. This happened when I was trying to insert a thistle colour and ended up with beige.

    Even worse, I sometimes enter the hex code…

    1 vote

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