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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8058 results found

  1. Mauvaise gestion des timeout en enregistrement ou en impression à distance

    Lorsque je télétravaille, la connexion ADSL est lente et Illustrator se crashe avant la fin d'enregistrement sur le serveur ou avant la fin de l'envoi au serveur d'impression. Toutes les fenêtres disparaissent d'un coup et c'est lorsque je relance l'appli que ça me signale qu'illustrator a quitté inopinément... WTF ?
    Pour pallier ce problème, j'enregistre ou j'imprime en local, puis je transfère sous Finder vers le serveur distant, c'est nettement moins instable.

    1 vote

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    1 comment  ·  Print  ·  Admin →
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  2. error when exporting to svg

    error when exporting to svg, everything goes wrong, please fix the error.

    1 vote

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  3. 버마어에서 합자가 분리되는 현상이 발생합니다.

    버마어에서 합자가 분리되는 현상이 발생합니다. 일러스트 CC 2018에서는 텍스트 박스 크기를 변경하여도 합자가 분리되지 않습니다. 이후 버전에서만 발생되는 문제입니다.

    1 vote

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  4. Non HTTPS default link in SVG export

    When Exporting SVG's from illustrator the SVG code output still links to the old http:// version of the w3.org website

    Ideally the output would be as follows <?xml version="1.0" encoding="UTF-8"?><svg id="Layer_1" xmlns="https://www.w3.org/2000/svg"

    As it currently exports http://www.w3.org/2000/svg
    Google picks up non https links in your website code

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  5. Pasting inbetween layers broken

    Pasting between layers broken. You've made my job impossible. I have no idea why I'm paying for my business to have this **** when Affinity exists. Every time you updated an app you break it. PLEASE fix this!

    Also, the requirements to 'log in' are dumb and exactly why Adobe seems to think it has to create problems so it can 'look good' by fixing things. STOP MESSING ABOUT.

    WIN11-26.3.1-Trying to paste images between layers-pasted image but instead it does nothing-Not point in showing an empty layer.

    1 vote

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  6. Clicking Reset button in Recolor Artwork panel, sets 'Reset' as default button

    When using Recolor Artwork to adjust an artwork's colors, I click 'Reset' to return to previous colors. Then I adjust the colors again, and when I'm satisfied with the result, I hit Enter. This should apply the settings to the artwork. But it resets all of the settings, because 'Reset' is highlighted and hitting Enter activates it, instead of the 'OK' button, which is expected to work.

    Adobe Illustrator 2022 on Windows 11

    1 vote

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  7. autocadで作ったブロックの読み込み

    1. winodows10pro
      Adobe illustrator 2021 ver 25.4.6
      Adobe illustrator 2022 ver 26.3.1

    2. autocadで作成したdwgをイラストレーターで開いた

    3. ブロックが配置されている画層にデータができてほしかった ・・・添付ファイル25.png
      Adobe illustrator 2021 ver 25.4.6 実行時

    4. ブロック作成時の画層でデータができてしまった ・・・添付ファイル26.png
      Adobe illustrator 2022 ver 26.3.1実行時

    illustrator 2022 ver 26.0.3 では3.の結果になってくれた

    2 votes

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    feng ren

    Illustratorデスクトップ版の製品フィードバックへのご協力をありがとうございます。

    Illustrator 2022 ver 26.0.3をお使いの上で、期待された表示結果が得られたとのことでしょうか。

    Illustratorは常にアップデートを行なっておりますので、最新版のご利用をお勧めしております。


    今後ともどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム


  8. Cannot outline stroke with any set Commands, including original Control+Shift+O, regardless of resets of the program, computer, reinstall.

    Cannot outline stroke with any set Commands, including original Control+Shift+O, regardless of resets of the program, computer, reinstall.

    I have reset preferences, changed the command, reset my computer, reinstalled programs, tried the bounding box & expand appearance solutions, and scowling.

    So now, I have to scroll past "fonts" everytime I want to outline a stroke in the menu which spazzes the whole system out while it tries to pull up fonts. Real annoying, really throwing off my groove.

    1 vote

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  9. Selecting text works poorly

    According to the screenshot, when I press the left mouse button in the place represented by the red triangle, the above text is selected. This place is completely beyond the scope of the word "Nature".

    Windows 10 Pro 64bit, AI 26.3.1. (64-bit)

    3 votes

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  10. The panel moves by itself under macos 13.0 ventura

    The panel moves by itself under macos 13.0 ventura.
    Illustrator 26.3.1.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Small objects rotating instead of scaling when grabbing corners of bounding box

    New laptop has forced me over to Win11 & the latest suite. Illustrator 26.3.1

    When trying to grab small objects by their corners to scale, it rotates.

    Expected result - Being able to scale!
    Actual Result - Rotating, immediately putting the object at 45 degrees.

    An old thread from 2018 ("Rotate vs scale") claims this may have something to do with scaling on high res monitors but was marked solved without being solved. This new laptop has a 4k screen.

    If you hover the cursor juuuust inside the corner it works, but anything outside and it's forcing rotation.

    If I…

    2 votes

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    1 comment  ·  Selection  ·  Admin →
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  12. Text from Old Version Of Illustrator Not Visible in 2022 version

    I am currently running AI 2022 on a Windows 10 machine. I had a file that I created on AI 2019 that I wanted to open and edit. When I open the file, none of the text appears and I cannot click or edit it. This also occurs when I try to open PDFs of the 2019 AI files in AI 2022. I even tried editing the PDFs in Acrobat, but that just crashed acrobat.

    1 vote

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  13. Recolor artwork using scripting

    Please add the recolor artwork functionality to the scripting DOM. We need this.

    2 votes

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  14. 1 vote

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    Need More Info  ·  PCM Miyuki responded

    井出はるか 様

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    ご報告いただきました内容につきまして、追加情報が必要となりましたので、お手数をお掛け致しますが、ご協力をお願いいたします。

    1. お使いのオペレーティングシステム(マシンスペック)および Adobe ・Illustrator (デスクトップ版) のバージョン
    2. 問題が発生したときに実行していた手順:
      ・フォント名など
    3. 追加の情報がございましたら追記をお願いいたします。

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  15. Symbol items not converted to outlines

    Currently, symbols containing text and placed on an artboard, are not converted to outlines when executing this step.

    1 vote

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  16. Actions forget locations of files

    I have an action to add a proof header at the top of a page. The header is an Illustrator file that is in a fixed location. However, about once a week or so, the Action forgets the location of the file. I have to fix the action, then quit and restart Illustrator to restore it.
    Mac OS 11.6.7. Illustrator 2021 (Still on 2021 for compatibility with customers' art departments)
    Circumstances: action that opens, copies, closes, then pastes art on working document.
    When it works, it places the header on the page I'm working on.
    When it doesn't work, it…

    1 vote

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    0 comments  ·  Actions  ·  Admin →
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  17. Scripting Issue on MacOS Monterey

    We had this script for Illustrator that will export PDF and images with predefined presets. This was working until some of our team upgraded their macOS to Monterey.

    When they tried to run the script it will create a PDF and images with different file names, we are expecting that it will have the same file name from the AI file.

    EXPECTED RESULT:

    AI File: 02020-MVP-3.ai

    Exported Files:
    - 0202-MVP-3-THUMBNAIL.png
    - 0202-MVP-3-FULL.png
    - 0202-MVP-3.pdf

    ACTUAL RESULT:

    AI File: 02020-MVP-3.ai

    Exported Files:
    - ai1655486566390202-MVP-3-THUMBNAIL.png
    - ai165548656639
    0202-MVP-3-FULL.png
    - ai165548656639_0202-MVP-3.pdf

    Operating System: MacOS Monterey 12.4
    Adobe Illustrator: Adobe Illustrator 2022

    Object…

    2 votes

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  18. Clipping Mask broken in SVG export if name contains hyphen

    An Illustrator document that contains a clipping mask will not export correctly if the path used for clipping has a - in the name.

    In the resulting SVG code, the path definition looks like this:

    <rect id="clipping-path" ... >

    but the reference to it looks like this:

    <use xlink:href="#clipping_x002D_path" ... >

    You can see that the - was converted to "x002D" for the "use" tag, but not for the "rect" tag.

    Test files attached.

    Illustrator 26.0.3, macOS 12.4

    1 vote

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  19. Properties panel interface spacing bug

    The Properties panel is displayed with extra spaces between all the fields,
    it's to the point where you have to scroll down to view the quick actions.

    I tried resetting preferences and reinstalling yet it's still showing in the same way.

    I'm trying zooming in and out on the panel with Ctrl + mouse wheel but it doesn't seem to work.

    Here are some screenshots of the Properties panel

    Any proposition to find a solution to this annoying interface bug is welcome.

    Thank you

    2 votes

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  20. 1 vote

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