Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8058 results found
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Previous illustrator version open with wrong size
This is a BUG, not an idea…
Details of your operating system: MacOS Catalina
The version of Adobe Illustrator (desktop): 26.3.1
The steps you were taking when you experienced the issues:
I created a file with 100% size to send to a printer. I have the most recent version but they have a previous version. When they open the file, object size is 10x smaller. What can be causing these and how can it be solved?I'm sending screenshots
1 vote -
Holding Ctrl does not enable Constrain Proportions for artboards
If I have the Constrain Width and Height Proportions lock button depressed/disabled in the Control panel or for the Artboard tool, committing a change with Ctrl+Enter does not apply the change constrained, as it should do.
Hitting Ctrl+Enter in Properties panel does not do anything at all. Properties is so broken.
13 votes -
Illustrator 26.3.1 Mac - Rulers Not Working Properly
Rulers won't be set to Artboard Rulers. Option for Global Rulers is greyed out. Sometimes a glitch appears in the upper right corner of the ruler. See images for examples.
2 votes -
Please fix macOS Help > Search in menubar. It freezes and beachballs in Illustrator 2021 and 2022 even on new installs on new machines.
Something changed in the past couple versions of Illustrator that messes up macOS workflows. If you use the Help > Search bar to search the File, Edit, View etc menubar options, the app will freeze for a while and show the spinning beachball. This drastically slows down workflows that used to work.
This happens on Intel macs (including iMac Pro) as well as Apple Silicon macs (M1 Max) on new installs, fresh users. Extremely consistent. Searchbar used to work fine on all previous versions of Illustrator like CC 2019
1 vote -
Translation error (German)
When opening a file in illustrator with missing fonts, a window pops up to replace or activate fonts. There is a translation error in the German version of Illustrator 26.3.1 on mac OS 11.6.7.
The english word "Type" was translated to "Typ" instead of "Schrift".
This translation error seems to be common in other languages as far as i can see it here on uservoice.
1 vote -
Can't do changes to the containing folder - gude
A text file named "gude<current date>" is created in the destination folder. Can't do changes to the containing folder.
52 votesI am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Expand Dialog Box
When I click Object < Expand - no dialog box shows up allowing me to actually expand,
1 vote -
Illustrator is incompatible with Windows 11 sleep mode
My Windows 11 laptop (Samsung Galaxy Book Pro 360) heats up and excessively drains battery when Illustrator is open and the laptop has been put into sleep mode. My laptop heats up even more while been plugged in and in "sleep mode" with illustrator open. These issues has forced me to use the hibernation mode for example during commuting.
1 vote -
Blending paths with brushes and width profiles works wrong.
Create two lines.
Apply art or pattern brushes to both of them.
Apply width profiles to both of them.
Blend them.
Ai will generate steps that have uniform profiles instead of intermediate.Scatter, calligraphic, and bristle brushes won't let you edit the width profile. I did however test with two calligraphic brush paths with different pressure curves and that was ignored for the intermediary paths. Please test this with bristle and scatter brushes as well.
(this is essentially a reopening of https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41634754-blending-paths-with-width-profiles-works-wrong with a feature that was missed when originally implementing it, as such I just copied and edited Egor's…
3 votes -
Space + drag navigation bug after sleep on M1
The space + drag navigation stops working in almost all Adobe programs after I wake up my M1 Macbook Pro from sleep on macOS 11.5.2. So I have to restart the system.
Thanks in advance for the help!
1 vote -
File > Place doesn’t work
The shortcut key to place something on artboard i.e Shift+Ctrl+P is not working
4 votes -
3D Extrude doesn't treat a group as a group
I’ve got a logo I need to extrude, but Illustrator appears to be treating each object within the logo as having a separate instance of the 3D Extrude effect applied. You can see an example in the attached video – I add the effect and the preview is exactly what I’d expect, but when AI renders the effect, each object loses the perspective it has in the preview.
1 vote -
線幅プロファイルが付加されたパスに対するブレンドを指定すると表示に時間がかかる。
Illustrator 26.3.1
OS macOS10.15.7(Intel)/Windows10問題の説明:
線幅プロファイルが指定されたパス同士をブレンドした場合、再描画に相当な負荷がかかります。アクティビティモニターで確認するとCPU負荷が90％を超え、その状態が数秒続きます。その間Illustrator上ではレインボーカーソルが回り続けます。
なお、ver.25.4.1ではこの様な表示パフォーマンスの問題はありませんでした。再現手順:
1.直線をペンツールで２つ作成し、それぞれに線幅プロファイルを指定する。
2.そのパスに対してブレンドを指定しステップ数255とする。
3.意図通りの表示となるが、描画完了までに数秒かかりレインボーカーソルで待たされる。実際の結果:
微調整の為にアンカーポイントを移動したり線の設定などを変更するたびに数秒待たされる。期待された結果:
プロファイルを付加したパス同士のブレンドに対するパスポイントの調整でも以前のバージョンのようにスムーズに編集できる。回避方法:
パフォーマンスの問題のようですから、再描画が完了するまで待つか以前のバージョン（2021）を利用するしか無いようです。※添付のベンチマーク用データではシンボルの編集終了から通常の編集画面に戻るまでに１分近くを要します。
6 votes -
Cloud Documents Do Not Open (Urgent)
There is a bug that I have been experiencing for some time with my cloud documents in Adobe Illustrator. Like any other day at work, I'll open up illustrator and go to open one of my cloud files that are accessible on the home screen under 'your files'. However, these files for some reason have become unresponsive to my clicking on them. Double-clicking on them to open results in absolutely nothing happening. I can move the file around to new folders and other functions under the three dots, but I cannot simply open the file by clicking on it. This…
1 vote -
GPU visual bugs on Mac
• Vector outlines never line up with the actual shapes when zoomed in
• In outline mode, zooming in causing the outlines to flicker and disappear
• Infrequent jagged vector bugiMac Pro 2017
macOS Monterey 12.4
3.2 GHz 8-Core Intel Xeon W
32 GB ram
Radeon Pro Vega 56 8GB4 votes -
Crashes break CC linked assets in Recovered file.
When Illustrator 26.2.1 on Win10 Pro 21H2 crashes, CC-linked files are always broken in the recovered file. Please allow recovery files to remember the CC assets we so carefully curate and use daily - otherwise, we need to always embed external drawings (which sucks). Thanks!
1 vote -
Scripts ran via actions do not select properly
Dear developers,
A few days ago I wrote a simple script which uses pathfinder to unite paths. This works perfectly when the script is ran via File > Scripts. But when added to an action and ran the script seems unable to select the proper layer and thus fails to run pathfinder.
For a detailed rundown, analysis and files please visit the community forms post: https://community.adobe.com/t5/illustrator-discussions/script-ran-via-actions-does-not-select-properly/td-p/13032773
Technical details:
- Microsoft Windows 10 Pro version 10.0.19043 Build 19043;
- Adobe Illustrator 2022 version 26.0.3 (64 bit)Kind regards.
8 votes -
Links panel showing wrong date created and date modified
MacOS Monterey (12.4) on
MacBook Pro with M1 Max Chip
Illustrator 26.3.1
All placed links show a creation and modified date of Feb 6, 2040. This is every file I open. It doesn't matter if the link is stored locally or on a server. The dates of the file stored in the folder are correct, but the info in the links panel shows the wrong dates. All previous versions of Illustrator show the correct date. This makes Illustrator 2022 unusable for me!7 votes -
Stroke weight is not showing when we increase in small number, stroke weight appears only the point is more than 1000
When I try to increase the stroke weight in small number it is not visible,
If the stroke weight is more than 1000pt only then it is slightly visible.I am facing this issue from 25th June onwards... not sure why it is
1 vote -
Package dialog resets folder name when a new destination is chosen
If you enter a custom folder name in the Package dialog, then change the location to export to, the folder name resets to match the file and does not retain the custom folder name.
Expected behaviour is for the custom folder name to persist when changing the export location.
Win 10, v26.3.1
2 votes
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