Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7467 results found
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Layer access arrows missing
the arrows that you click on to access the layers are gone. there is no clickable link, or visible arrow anymore.
I have restarted both program and computer, then uninstalled and reinstalled. It is still not working.
1 vote -
Object move increments is off
Mac OS Catalina 10.15.6
Illustrator 24.3 Updated 09/26/2020Checked preferences, changed to .001 px and rebooted illustrator
Selecting an object and pressing the arrow keys the object would move a point at a time, now it is like I am always holding the shift (10px) instead.
After the update I select an object and try to move it a point or two moves it randomly in every direction but the direction I would like.
1 vote -
Export to EMF - Extra white border
When exporting to EMF, an extra white border is added to the output file.
Coordinates and size are integers.
OS: Windows 10
AI Version: 24.32 votes -
alt drag art boards not working STILL
this is still not working. Now and again it does, then it doesn't again. It doesnt' copy the art board.
I can't see how to even check on my previous but reports, or find other ones I've voted for, I don't understand this process. Please will you fix it?1 vote -
1 vote
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Cannot copy and Paste text from illustrator to mail or other programs
In the previous versions of Illustrator I could copy and paste text into other programs. Since I have updated to version 24.2.3 all attempts to paste text elsewhere result in an un-editable pdf. I found some ridiculous work arounds online, but it's serious affecting my work flow. I'm running Mohave 10.14.6. Tried monkeying with the clipboard settings to no avail.
1 vote -
Trim Transparent Pixels on PNG Export BROKEN in 24.3
Exporting PNG used to trim out transparent pixels but in Version 24.3 that feature is broken. Exporting PNG results in a file with the dimensions of the object or group INCLUDING transparent pixels.
7 votesI am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Select all artboards
With the Artboard tool selected, choosing Select > All selects not only the artboards, but all of the artwork—even artwork outside of the artboards.
1 vote -
No Kuler schemes
Using Windows 10, CS6; choosing Windows>Extentions does not bring up Kuler as an option: It brings up Libraries and nothing happens when I select libraries.
1 vote -
Creative Cloud Automatic Shut Down
This might not be a libraries issue.
My office is working off of Illustrator 24.1.3 and Photoshop 21.2.1. Recently Several of us has encountered an issue where all open CC programs will spontaneously decide to shut down. This isn't a catastrophic issue thanks to the fact that all files that have unsaved changes will ask if the user wants to save, similar to if they had used the short cut to quit. The difference here is there isn't a cancel option on the save prompt, and this happens to both Illustrator and Photoshop simultaneously, as though both programs have been…
1 vote -
Corner Rounding Errors: Rounding more than the selected corners
1) Mac OS 10.15.6 / Adobe Illustrator 24.3
2) Selected only the upper corners on this piece of artwork. Adding a corner round to them.
3) I expect corner round to be applied only to the selected corners.
4) Illustrator is changing the curve of the lower left and lower right larger exterior curves. (You can see the original artwork underneath in Cyan... only the upper 6 corners of the "w" were supposed to be effected). This is happening on many other pieces of art that I'm currently working on as well.
14 votes -
The path Eraser tool not working
Rien ne se passe quand je veux effacer quelquechose qvec cet outil
1 vote -
Keyboard shortcut bug with Library window
If you select an assets from the library window (e.g. click a colour to apply to your working artboard) and then use the keyboard shortcut for Next object above/below, it causes the library window to go black and it won't re-appear until Illustrator is rebooted.
1 vote -
Literally Everytime I open it it shows a grey screen after the Adobe Startup.
Im using AI and Photoshop 2020 and I cant open it at all. Though it shows no problem when I open a file. Its just I cant make new files, it doesnt work. My university work i have been postponed for 2 weeks because of this. Please help.
1 vote -
On save getting "Assertion Failure!"
anytime I save a file in the cloud I get this error.
2 votes -
Illustrator 2020 doesn't allow me to CREATE A NEW FILE!
I need to open an existing and save as. It only is letting me download pre-saved templates. C'mon - that's not a bug - that's a fatality. And even if I'm reading the popup wrong, why make it so difficult? Switching over to Sketch...
1 vote -
Auto recovery settings keep changing on their own
My creative director and I are both having an issue where our auto recovery settings are resetting themselves. We don't notice (obviously) until a crash, and then reopen to find NO RECOVERED FILES, check our file handling settings, and the autosave option is unclicked. Again. As workers who use illustrator daily, we would never purposely unclick this. I just lost a file yet again.
1 vote -
Issues with using Assets Export in Isolation mode
If you enter the isolation mode of any objects and try to export any artboard by using Assets Export, it will eventually generate the wrong assets. However, if you exit the Isolation mode and try again to the same process, it will be all fine.
2 votes -
塗りブラシツールで使用しているブラシが勝手に切り替わる仕様について
adobe illustrator2020
塗りブラシツールにて
ユーザー定義のライブラリから設定したブラシを使用して線を描画
↓
選択ツールなどに切り替えて移動などを行う
↓
もう一度塗りブラシツールに切り替えると、基本ブラシや別のユーザー定義ブラシに勝手に切り替わるこの仕様かバグの修正をお願いしたいです。
illustrator2018にはこの仕様はありません。
環境はmacbook pro 2016 OS10.15.5 です。
イラストの仕事で一番頻繁に使うのが塗りブラシツールなので
これが修正されないとillustrator2020にいつまでも移行できずにいます。ご対応していただける事を願っております。
2 votes -
Image Washed Out When Uploaded to Illustrator
Whenever I upload an image, the color gets washed out and is completely different than the original image. Color Settings doesn't change anything, nor does changing the image type before uploading the image.
2 votes
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