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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8062 results found

  1. Crashing with every SAVE 25.2

    Every time I go to save, AI crashes and my new "Save As" document is empty (zero bites).

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  2. Text edits dont show in GPU mode

    Windows 10 20H2
    Omen 15 Ryzen 7 4800, GTX 1660Ti , 16Ram
    Illustrator 2021

    On going issues since if i remember 2016 or so.

    When GPU is enabled, lots of time when i edit a textframe it wont show the updates. The textframe keeps showing old text, zooming doesnt fix it. Only thing which fixes this is either move the textframe or deactive GPU and restart illustrustrator.

    I first noticed this issue on my old Mac at the office, this cant be updated due to old OS its running. Now i still noticed it on my Windows system running 2021

    …

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  3. When creating a grid overlapping pattern parts of overlapping design disappears

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  4. Text subtracted form a shape looks incorrectly with GPU Preview rendering, top is clipped diagonally

    Having issues with text and some compound paths acting like they are open paths when previewing with GPU. Viewing in CPU preview renders correctly.
    We have had this issue on both 2017 iMacs and new Windows 10 machines.

    Adobe Illustrator 25.2
    Windows 10
    Nvidia RTX 2070 Super (457.07 drivers)

    14 votes

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    7 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  5. Stop "Get started with fun and interactive tutorials" permanently

    Every single time I open Illustrator I get accosted by the "Get started with fun and interactive tutorials" tooltip.

    There's two options on it:
    - "Remind Later", which temporarily hides the tooltip
    - "OK", which opens a tutorial panel and temporarily hides the tooltip

    There needs to be an option for "Never show this stupid thing again"

    7 votes

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    5 comments  ·  User Interface  ·  Admin →
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  6. Artwork becomes blueish when zoomed in 400%

    When I'm 300% zoom it looks normal and works as it supposed to but when I go to 400% or more I get this weird blue that covers my image

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  7. G-Sync

    I don't understand why, but all Creative Cloud apps get affected by G-Sync. The mouse cursor while using any Creative Cloud app lags severely. But, as soon as you turn off G-Sync, it's smooth as butter.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  8. Point d'ancrage texte ou objet disparait en zoomant en mode tracés

    Il est impossible de travailler correctement avec cette nouvelle fonction où les points d'ancrages (x) d'un texte et d'un objet disparaissent lors du zoom au delà de 140% (mode tracés). Pouvez-vous me confirmer que c'est un bug en vu d'être corrigé ? dans l'attente, merci.

    1 vote

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    4 comments  ·  Other...  ·  Admin →
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  9. presentation mode - HDR Bug

    Whenever I exit presentation mode my screen becomes super washed out and it disables HDR from the Windows settings.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. App crashes after attempting to save document

    App will crash if saving with Cmd + S or manually saving from File-Save or File-Save As.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  11. Why am i getting image info when i click on an image in Libraries to open it??? I used to just click and open!!

    I have to now add an extra click, just to open a licensed image. WHY? So frustrating! i want to double click on the dogs below and open the file, but i click as i always did, and it shows me image info. THEN I need to click on the pencil icon top left to finally open it! I don't want the image info!! I just want to open it! I've been using this for 20 years so don't know how on earth this suddenly started acting up. Any help appreciated.

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  12. Problème d'affichage du texte au démarrage d'Illustratoc CC 2021

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  13. The file keeps crashing whenever I zoom in or out

    Usually, everything functions perfectly; it is just I started to have a problem whenever I zoom in or out. The whole file crashes sometimes, then it turns back to normal, or it might keep freezing until I close the Illustrator.
    This is a weird issue because it only happens with zooming in or out, and it happened with Illustrator 2021 and 2020. I think it is from my computer, but everything is updated; I updated my drivers recently, and I still have the same issue.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  14. Illustrator won't replace existing PNG file; creates copy and adds "-01" to filename

    When I update an Illustrator file and wish to export/replace the previous PNG file, Illustrator asks me if I would like to replace the existing file. I click "Replace". However, the result is a new file with "-01" added to the end of the file name. The old version still exists. Why bother asking me if I want to replace it if it insists on creating a copy?

    MacBook Pro Catalina / Adobe Illustrator 2021

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  15. Eyedropper tool is missing in Illustrator 25.2

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  16. Find & Replace Freezes Illustrator

    Whenever I open a file with missing links, I'm prompted to find and replace those links as per usual. Within the last couple months, however, this feature has stopped working. I can choose to replace a missing link, and my file browser will open, but nothing is clickable and the entire software just freezes. I have to open task manager and force Illustrator to quite and then reopen it. It works if I'm already in the design file and select the link and choose to replace it, just not when I initially open the document.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  17. Same keyboard shortcut (Alt + C) for two different options in the Place dialog box

    In the Place dialog box two different options (Open Cloud Document and Replace) have the same shortcut — 'C' key. In both cases the 'C' letter in the option titles is underlined. See attached screenshot.

    Windows 10, Illustrator v25.2

    14 votes

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    7 comments  ·  File Save, Import and Export  ·  Admin →
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  18. Add title in svg export

    I would like a way to add a title to exported SVGs.

    You should be able to set this at the artboard level, not just at the document level.

    This would greatly improve the accessibility of exported SVGs and simplify workflows.

    3 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  19. Regular Text in SVG opens as Italics

    Please check the attached AI which was saved from an SVG exported from Avid Sibelius 2021.2 on macOS 11.2.1 — in Finder and Spotlight the preview is correct and corresponds to what was in the source program (Sibelius).
    Opening the file in Illustrator makes all text objects which were in Academico font, Regular weight, become Italics weight.
    Opening the file in Affinity Designer doesn't show this particular problem.

    I cannot attach the SVG so I'll attach the AI.
    I hope you can investigate it in the same way.
    This is the Dropbox link to the SVG: https://www.dropbox.com/s/l4aja38o3iu0txu/bach-inventio4_0001.svg?dl=0

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  20. Library Panel Thumbnails Too Dark

    I have always used the darkest setting of the Brightness UI preference. All the items in my library were easily viewable and readable as each thumbnail had a white background. Now they are all dark and the text is unreadable and my logos are harder to tell apart. The panel can be dark but I need the background of the library asset itself to be white.
    Version: 25.02
    Windows Version 10.0.18363 Build 18363

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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