Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8062 results found
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Bounding Box changing sizes from entering it in to viewing it in PROPERTIES
Hi, when I create a bounding box for a part of a vehicle wrap to be 52" x 98" or any size then view the size in properties it changes the size by minute amounts. Please see attached. Please note we are running on Mac OS Big Sur 11.2.1 and Illustrator 25.2.
1 vote -
Problem with Large Illustrator files when copying files to a new document
Hi,
We work with physically large files like 200+ inches wide for vehicle wraps, full wall wraps etc. When I break them down with a mask to the size out printer uses. For taking a graphic from 200" file making the mask at 26" and wanting to place it in a new 52" document so I can blow it up to 200% of it's original size. I get the following message and then it changes the size from 26" to 25.1006" which isn't the size I originally started with then I get a message "Artwork exceeds the canvas bounds and…1 vote -
Scale, move and rotate dialog boxes don't hold most recent values when you press return to open dialog box
MACOS MOJAVE 10.14.6
ILLUSTRATOR 24.3When i open the scale dialog box it has always held the most recent scale value, so if i wanted to scale something up 5% i would Press "S" on the keyboard, then type 105, hit return. then if i wanted to go another 5% i would hit return (to open the dialog box) and it would remember 105 in the active field. then i would hit return again to apply.
When I hit return to open the dialog box now (in this example to increase by ANOTHER 105%) some random number comes up. it's…
2 votes -
Bad image quality on Export Asset
If I use Export Asset, fine details in patterns get smeared and destroyed in the resulting bitmap (png). This happens regardless of whether I scale the object up, or export at super high resolution.
If I use normal Export, the detail is as expected. In fact, this happens even at very low resolutions where you naturally expect to lose detail. Regardless, Illustrator does attempt to preserve brightness and detail as best as possible given the resolution when choosing normal Export. But with Export Asset, the behavior is totally different and, honestly, unusable in most cases.
3 votes -
File won't SAVE nor SAVE AS; only SAVE AS COPY
Working on MacBook Pro, Catalina OS, Illustrator 25.2
The "SAVE" file is not an option. Whether an existing (an existing file with or without changes), or a new file - I cannot "SAVE".The "SAVE AS" option looks to be available, but then it does not work.
The only thing that is a workable option is "SAVE AS COPY". Which is nonsense. This just started happening and I can't fix it. I've tried uninstalling Illustrator and re-installing. No change.
This is completely unacceptable and I've wasted 3 hours of precious deadline time trying to figure this out. HELP!!!
ARGH!!!!
7 votes -
Impossible de paramétrer son espace de travail et d'afficher les fenetres flottantes par défaut
Windows 10 Pro 64 bit et illustrator 25.2
0 votes -
Lag before you can edit a document name during "save as."
There's now a lag of a second or two before you can edit a title when you "save as" a document. It's super annoying if you have to resave multiple files.
1 vote -
Smart guides not snapping to artboard or other objects when multiple objects selected.
If you select more than one object and try to snap to the artboard bounds it does not show any snapping. This also happens if you have a lot of objects selected and try to snap to a guide or another group of objects.
7 votes -
Exporting assets as SVG with asset export tool is buggy
Asset export in illustrator is a very convenient tool, the only problem I found is when exporting my drawings to SVGs they get distorted, but when I take my objects one by one to a single document and fit them in an artboard and save the document as SVG the problem resolves (a big process), essentially because SVG saving settings for saving a document isn't the same when for exporting with asset export, I believe it isn't a big problem to solve and I hope for it to get fixed soon, I can reply with images to assist my point.
…
9 votesSeems to be fixed in the later releases. If the issue still does happen for you (and the Decimal parameter is still set high enough in the Format Settings dialog) — please drop a comment
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Opening a v.24 file with v.25.2 illustrator doesn't work properly.
I have to go ''file'' then ''open'' and after a long period of time (way longer than usual) it opens the files. If I click directly on file icon: it says corrupted file.
1 vote -
GPU & Clipping Masks
Since the v25.2 update, AI is having trouble showing backgrounds with clipping paths and displays as all white. When I turn off GPU acceleration, the graphic returns.
Also, when I PDF the file or open in the previous version, 25.1 or 24.3, everything displays properly.
Running macOS 10.14.6 on a late 2014 Retina iMac.
2 votes -
Clicking an object force drags it wherever my mouse goes
Anytime I click on an object in Illustrator 25.2 it "sticks" to my cursor. If i'm using my mouse (a Logitech MX Master), it sticks for about 1 second, and drops the object wherever my cursor is positioned. If I use my Macbook's trackpad, it stays stuck until I click again.
This has made Illustrator completely unusable in every way, and I rely on it for my career. I have no idea what to do, please help me!
4 votes -
What's new notification
Can i please have an option to make it go away
2 votesIf you have a persistent notification you can’t hide, please share a screenshot of it
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Windows10のCCライブラリについて
グループ名の入力および「現在のライブラリを検索」での入力において、日本語入力できず英語入力しかできない。
2 votes -
GUI language problem in Properties Panel
Im using Illustrator 25.2
And almost eeverything works fine.
Just the problem in the Properties Panel that is in an other language.1 vote -
Ugly edges when using clipping mask or stacking objects with the exact same shape
Whenever stacked objects have the exact same shape, or when using a clipping mask, the colors from the objects below will be visible around the edge of the upper object. See screenshot.
This will probably not show when you print, but it does show when you rasterize a vector image. The screenshot is from a rasterized .ai image opened in Photoshop. So it's not just a preview bug in Illustrator.
And it's quite disturbing to see these ugly edges when work on your illustration.
11 votes -
Copy (or Cut) \ Paste: the object appears on the same layer when another layer is selected.
Hello,
1.
Windows 10, Illustrator 25.2
2.
I have an object\s on layer 1. I copy\cut it. Select layer 2, press Paste - the object Appears on layer 1 and layer 2 is still selected.
3.
It should appear on layer 2 as it was before.
4.
I can not copy\paste objects on another layer, I can only move them in Layer Window.3 votesAs per the comment, this often happens if you enable Paste Remembers Layers in the Layers panel’s flyout menu. With it turned on, Ai respect the original layers of pasted objects.
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Print settings not saving with document
In the old versions of Illustrator, the print settings, including the lpi/resolution settings, would be saved with the document. For several versions now, however, the lpi/resolution settings are not being saved and just get changed to the default settings every time I go to print.
1 vote -
Try to lock a layer but won't get locked!
Layers problem, I can lock it but in an instance it unlock itself! Really annoying. Every time I try to lock it keeps doing that. So the only way its to hit "lock the selection" command 2. Come on! Please fix the bug!
2 votes -
Error en Librerias de Adobe
Al abrir Adobe Illustrator la ventana de emergencia informa de este error: Error en /Library/Application Support/Startup Scripts CC/Adobe InDesign/idtk _ menu _ datan.jsx
Adobe Illustrator versión 25.2
Sistema operativo: macOS Big Sur versión 11.2.1 (20D75)
2 votes
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