Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7465 results found
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3 votes
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left toolbox missing
updated to version 24.3 and left toolbox missing. got a message before programme starts that many plugins missing in a dialog box. went to search at window>tools but tools is not at the dropdown menu
3 votes -
Illustrator 24.3 Crashing When Selecting Colours with the Layers Palette Open
See video: https://www.dropbox.com/s/j7hete8hhhe7mzv/Screen%20Recording%202020-09-11%20at%2014.34.23.mov?dl=0
Illustrator 24.3 crashes when changing the colour of a gradient handle if the Layers palette is open and on-screen. Video above is a freshly re-installed Illustrator in a brand new user account (macOS 10.15.6).
12 votesI am happy to share that we have fixed this bug in our latest release – 25.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Close button has gap
[windows 10] The close button on Illustrator has gap in the corner - and when your mouse goes to the corner (which it usually does when you want to close a window) - you are clicking on thee X button of the program beneath it. ...This is very furstrating and i just closed other software where i lost an hour of work. Adobe this is sloppy - Photoshop has simillar button, but the gap is closed, while for example - After effects uses the normal windows 10 border ....make this stuff the same! Such differences are acceptable from free software,…
1 vote -
pasting text fails in v24.3
Pasting text inside a text box fails, it creates a new text box so all styles need to be re-applied.
1 vote -
Background Save does not work
Background Save does not work in Illustrator unless very specific conditions are met (must be a PDF-compatible AI file). Many users prefer to work with PDF switched off - and background save should also work when saving the file as a PDF document. It's basically a half-finished feature and should work under all circumstances and conditions.
2 votes -
Crash in exporting PDF
Illustrator 24.3 64bits on Windows 10
The software crash when exporting PDF as a Export for Screens (mutliple format export)
All the formats except PDF are exported on the Outpout folder, but when generating PDF, it's crash randomly (1 success for 5 crashes)
3 votes -
I cann't turn off "Snap to point" while using Pen tool.
I turned off all snap functions, but when using the Pen tool, snap to points still happens. How i can turned off this function?
1 vote -
Pixel Preview distorts text at 100 and 50% in CC 2020 (and 2020 beta)
When Preferences > Display Print Size at 100% Zoom is checked Pixel Preview gives a distorted (and wrong size) preview.
This does not happen in CC 2019
Create some text.
Zoom to 100%
Turn on Pixel Preview
Result > the view percentage changes to 126,87%
Zooming out to 100% or 50% shows very distorted text.
This does not happen in CC 2019 (see attached image).3 votes -
direct selection tool causes broken anchor points to snap to same angle???
Since 24.3 the direct selection tool causes absolutely unwanted snapping of broken anchor points while moving one of the anchor points. That's absolutely wired and stops any workflow. Please fix this quickly again!
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Bildschirmfoto 2020-09-11 um 20.23.16.png 37 KB -
Bildschirmfoto 2020-09-11 um 20.22.57.png 98 KB -
Bildschirmfoto 2020-09-11 um 20.22.47.png 72 KB -
Bildschirmvideo aufnehmen 2020-09-11 um 20.14.12.mov 7267 KB -
Bildschirmvideo aufnehmen 2020-09-11 um 20.14.12.mov 7267 KB
3 votes -
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object distortion on perspective grid after pathfinder unite
Windows 10 home, Illustrator 2020.
After uniting two or more rectangles on the perspective grid to make a more complex shape, moving/copying the new object using the perspective selection tool results in distortion as the object appears to have become detached from it's perspective plane. The behaviour is shown in the attached image.
Inserting the step Object > Perspective > Attach to active directly after Unite allows the object to move correctly (thanks Monika Gause) although it was suggested that perhaps this step shouldn't be necessary and it should be able to move correctly without it.
Many thanks, Craig.
1 vote -
disparition des repères lors de leurs déplacement
Apres avoir activé l'option "dessin et travail en temps réel", lorsque l'on déplace un repère celui-ci devient invisible
7 votes -
Guides not scaling correctly on copy/paste into large canvas
If I copy a 5"x5" rectangle from a regular document and paste it to a large canvas document, it remains 5"x5", as expected.
However, if I convert the same shape to a guide and then copy it from a regular document to a large canvas document, the guide becomes 50"x50". This really makes things difficult when copying guides and artwork together into a large canvas.
1 vote -
Can't Add Artboards in Increments of 10 by Using Shift
Used to be able in the new document window add 10 artboards by shift+clicking the buttons to the side. Now whenever I do it, it's just one at a time. Would be nice to have that back.
1 vote -
It's 2020. Why is it still impossible to scale a graph with the free transform tool.
It's an insult to designers, especially in the age of data, that we can't properly use the graph tool without having to enter the data and officially break it before having the ability to scale it like any other vector object. Please get with the program and make it a scalable vector with data intact and editable.
2 votes -
New update (v24.3) printer errors
After the latest Illustrator update (v24.3), it keeps giving me printing error messages. My printer drivers and etc are up-to-date. This is the first time this has happened in many years, I don't even remember the last time I had printer errors via Illustrator. I've used Ai for over 20 years of my professional design and illustration career, several of the Ai CC 2020 updates have been nothing but a royal pain-in-the-a$$ overloaded with glitches, bugs, and crashes. I've never been so frustrated with this beloved drawing program. Adobe, please get Adobe apps to work properly like it once was.…
2 votes -
win10 2009 kein konformer Kachelhintergrund in der Startmenü-Verknüpfung
ich bin mir relativ sicher, das die fehlerhafte Darstellung des illustrator icons im neuen win 10 startmenü nur im dark mode) mit einem in der illustrator.exe implementierten xml code zusammen hängt.
microsoft wird mit dem nächsten update die icon hintergründe im startmenü deaktiviert. im dark mode ist dann jede kachel dunkelgrau, die typo ist weiß. beim Illustrator icon ist die Schrift aber schwarz und der Hintergrund hellgrau.
der white mode von win 10 2009 ist nicht betroffen!
ich habe illustrator & creative cloud mehrfach installiert und die Registry danach gesäubert (sogar ganz frisch auf einem zweit Rechner für Testzwecke installiert).…
1 vote -
Sizing bug of objects with corner radius
Create a rectangle 25mm x 25mm.
Change corner radius to 1mm.
Rotate the rectangle 45 degrees.
Try to change the with or height to 25mm in the transform palette.
You will get weird 24,7714mm, 25,0076mm, 24,9997 sizes.
Illustrator 24.3 MacOS verion.
It's a shame that such an expensive graphic program can't handle the basic task of sizing objects.5 votes -
Need to double up on action when resizing artboard to bounds or art
Op Sys: macOS Catalina 10.15.6
Illustrator version: 24.2.3Hello– After years of putting up with this I am hoping to finally have it cleared up. When I want to resize the artboard to either the artwork bounds or selected art, the app 'ignores' my first attempt to do so and only picks it up after the second attempt.
Check out this video to witness exactly what I mean: https://youtu.be/ALfUF8532NE
Thank you for any assistance!
1 vote -
Canvas Unlock
I love the idea of the new unlock on canvas feature, but it is causing one problem.
If a locked layer is ABOVE another unlocked layer, I can not select the layer below. My cursor will only select the locked layer. Since it is now possible to select a locked layer I can't select an item BELOW the locked layer. This is pretty common for me and an easy way to work with lots of layers withouth hiding/showing to work with lower layers. Which kinda defeats the purpose of locking a layer . . .
1 vote
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