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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Blend modes under transparency is not working

    Blend modes under transparency is not working.
    I can't change it from normal.

    I work on my
    iMac (Retina 5K, 27-inch, Late 2015)
    Processor: 4 GHz Intel Core i7
    Memory: 32 GB 1867 MHz DDR3
    Graphics: AMD Radeon R9 M395X 4096 MB
    and a wacom Cintiq 22HD that i do all my drawing on

    5 votes
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    11 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  2. Pathfinder works wrong

    I have an ellipse with radial fill and I want it to be partially cropped by rectangle.
    I select both rectangle with no fill, intersecting my circle, and apply Divide from Pathfinder.
    I expect middle part to have gradient, positioned as uncut circle, but it becomes clear.
    If i swap order of these objects, middle part has gradient, but AI resets it's position.
    AICC2018

    7 votes
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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  3. My Illustrator CC, The Ellipse Tool is broken stroke

    Can help me, why this? The Ellipse tool broken after update.
    Thanks

    3 votes
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  4. My Illustrator CC, The Ellipse Tool is broken stroke

    Can help me, why this? The Ellipse tool broken after update.
    Thanks

    1 vote
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  5. can't paste object. the requested transformation....

    the image is 5 inches, and I'm pasting into a several page 8.5 x 11 document.... really can't tell you how much time I'm wasting, and I'm very irratated.

    8 votes
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    8 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  6. Opacity in Properties Panel

    If there is a blending effect applied in the opacity settings the properties panel does not reflect the blending mode. You have to click on the appearance panel or opacity to see if one is applied. Took me a few minutes to trouble shoot why an element was not visible. It would be nice if buried settings would show up if selected in the properties panel since it was designed to make the interface more simple.

    2 votes
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    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  7. Preview on "save for web"

    Illustrator CC 2018
    iMac (Retina 5K, 27-inch, 2017)
    macOS High Sierra 10.13.1

    My preview on "save for web" on 100% is not the same size of my illustrator preview ! Both are 600x250px

    The preview "save for web" is smaller than reality

    2 votes
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  8. Save a Copy in same folder of AI file (like before)

    Save a Copy in same folder of AI file (like before)

    Since the update to 22.0, the behaviour of “Save a copy” has changed so as to present the last-browsed folder destination in Windows Explorer. Previously this defaulted to the location of the working file.

    This is interrupting workflow considerably. I’m sure I am not alone in saving PDF copies of artwork in profess, for discussion with colleagues and clients. This used to be a couple of keystrokes but now I have to remember to browse back to the working file location each time.

    In summary:

    Expected Result: Explorer window…

    27 votes
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    17 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  9. esc

    esc no longer works as a shortcut for "Exit Artboard tool mode"

    4 votes
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  10. Pressing keyboard arrows while 'Snap to grid' is on nudges art by two instead of one

    I can't use keyboard arrows to move art around the document because AI almost every time moves art at 2mm instead of 1mm, which is set in preferences.


    1. Create document, e.g. A4, with units set as mm

    2. Set grid 10×10 — it's my mostly used grid, because I live in metric world

    3. Set 'Keyboard increment' to 1mm

    4. Enable 'Snap to grid'

    5. Draw custom-sized rectangle

    6. Press Up or Down several times and watch how coordinates change

    Expected:
    Rectangle's Y should go like this:
    55, 56, 57, 58, 59, 60, 61...

    Actual result:
    Rectangle jumps like this:
    55, 57, 58, 61, 63,…

    9 votes
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  11. When exporting to a png or eps, the text in the file are blurry and i cannot use for anything.

    When exporting to a png or eps, the text in the file are blurry and i cannot use for anything. You can see how jagged the edges are.

    3 votes
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    2 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  12. Find Font broken between OSX and Windows

    Find Font is broken.

    For a missing font it requests a different font for OSX and Windows for the same file. It has something to do with the family name or font name or something. The important thing is that it is inconsistent between OS and is impossible to determine the correct font due to this error. This is confirmed to be effecting many people.

    Here is a link to a detailed explanation of what is going on with pictures showing the differences between operating systems.

    https://graphicdesign.stackexchange.com/questions/102270/how-to-determine-correct-font-name-between-osx-and-windows-with-adobe-find-font

    2 votes
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  13. Tidak bisa masuk Ai

    saya menggunakan laptop Lenovo dengan spesifikasi intel core i5 RAM 20GB ddr4
    saya tidak bias masuk ke software AI dan shortcut CTRL + N tidak bias
    mohon bantuannya

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Startup performance

    Illustrator has always been sluggish on startup, but 27 seconds on a recent SSD MBP is totally unacceptable IMO.

    Thoughts anyone?

    By comparison PS is ready to go in 7sec.

    Standard install CC 2018 / Il 22 on MacOS 10.13.1

    3 votes
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    1 comment  ·  Launch  ·  Flag idea as inappropriate…  ·  Admin →

    Our typical launch numbers on a SSD MBP is around 6-7 seconds hence we would like to understand more about the issue and problem.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  15. freeze

    My Version is Ai CC 2018
    I opened Ai and try to load a new brush that i downloaded, the first time i did it by selecting the Other Library and choose the Brush file was fine but then on it just freeze everytime i do it, be fore i could even select the section that has the file, the application freeze

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Changing the default unit setting revert back to point to inch.

    I can't change the default units. When I change the unit in General from inc to Point. Illustrator reverts it back to the inc again when I restart the illustrator. This is super annoying. Please don't need to upgrade the feature of illustrator just fix the existing ones and give us a bug-free application.

    3 votes
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    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  17. Error message while launching Illustrator CC 2018

    This message in German occurs while launching Illustrator 2018. After saying OK, a fragmentary Applikation displays, which is not operational. It is completely buggy and blocks even Finder until it is being quit.
    "This process can't be completed, because an unknown message has occurred. [CANT]"
    I have to work with the 2017 version.

    1 vote
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    0 comments  ·  Launch  ·  Flag idea as inappropriate…  ·  Admin →
  18. Reverting Text to default State after Live Preview of character properties

    I'm on an iMac running High Sierra 10.13.2 and Illustrator CC 22.0.1

    Text will randomly hide bounding boxes, apply tracking to text not selected, and refuse to apply adjustment to selected text. Closing the document and re-opening normalize things temporarily, but above behaviors come back.

    All CC apps seem laggy and unstable after 2018 updates.

    29 votes
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    17 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  19. Creating an L*a*b* swatch does not maintain L*a*b* values.

    Creating an Lab swatch does not maintain Lab values.

    2 votes
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    1 comment  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  20. When I change opacity in the header bar it opens up the move pallete bug

    Version CC 2017
    When I change opacity in the header bar it opens up the move pallete.
    Expect opacity change.
    Move tool pallete comes up.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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