Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8277 results found
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Add Anchor Point shortcut doesn't work
Pen tool. When I want to use the option 'add anchor point' with the shortcut "+" (the default one), it opens the bucket instead.
I check the shortcut options and it is correct (+ for add anchor point, not bucket's).
Release 25.2.1 64 bit / Windows 10 build 19041.508. Spanish version.
1 vote -
Image in Clipping mask as well as everything on its layer disappears constantly
Image in Clipping mask as well as everything on its layer disappears constantly. The image isn't displaced but when I double click where it is it shows itself in Isolation mode. Its terribly annoying.It shows as an outline but doesn't show up at all otherwise.
2 votes -
Can't active the font Rubik
I cannot activate the fonts I have used on my Intel Mac. Now I have the M1 Macbook Air and all the fonts I have previously used cannot be activated again.
1 vote -
Cant "save as"
I cant "Save as" in illustrator. I have to save a copy
2 votes -
Selection Highlight stops working
After working on a file for several minutes or hours ... the selection highlight feature stops working. The active selection is not highlighted. Sometimes, if I move it around, is starts to work. Other times, it does not work even if I move it around. It gets annoying when I'm trying to work fast and I do not know what I have selected to apply a modification.
Seems to go away when I restart AI, but it is not practical be restarting AI every-time I open a new file to work on or copy from.
AI 25.2.1, MacBook Pro 16",…
1 vote -
Keyboard Zoom Controls
Keyboard zoom controls not working on latest beta for M1
1 vote -
Clean Up Unpainted Objects removes unpainted paths participating in groups with appearance applied
Appearance fields are sometimes deleted when I do command Clean Up. This is a bug and needs to be resolved. As it looks in the video.
AI 25.2.0.2205 votes -
Saving AI file as .pdf results in blank
OS BigSur 11.3, AI 24.2.3
1 vote -
Grid Tools (Rectangular & Polar) Keyboard Controls
When using the Rectangular and Polar grid tools, NONE of the keyboard controls work.
UP and DOWN Arrow keys do NOT work
F, V, C, X for skewing do NOT work
NONE of the keyboard controls work at allNEED THIS BACK ASAP
I've tried in Ai2020 & Ai 2021 -- does not work in either
1 vote -
Illustrator Closes multiple menu items
Dear Adobe
I have recently come across a bug when multiple files are open in illustrator. When you close one of them it closes them all.
Please can you kindly investigate this. It is an absolute pain when saving out multiple logo files.
It might be my latest software update
Look forward to hearing from you
Best wishes
Jay
Look foward to heariong from you
1 vote -
Swatch filtering
Hello,
In previous versions of Illustrator, entering a Pantone number would highlight the swatch. Now in Illustrator 2021, it filters out every other swatch so I can't "browse" for adjacent colors.I don't even know what setting to look for.
What's up with that?
Thank you,
Lynda
1 vote -
GPU support crashes reproducibly on different Macs (Mac OS 10.3 + Ai 25.x)
The hole GPU support with Illustrator 2021 is broken on the Mac with Big Sur since the release of CC 2021 (Mac OS 10.3 + Ai 25.2.3). GPU support works with a blank document. The GPU support crashes reproducibly: switch on rulers > GPU crashes, open document with guides > GPU crashes, double click on grouped elements > GPU crashes, resize artboard > GPU crashes. Several upates went by without help. Every (!) colleague I have spoken to has struggles with the same bug since the release of Ai 2021. Both of my Macs (iMac i9 with Vega48 & M1…
1 vote -
Type on path shifting placement
I've updated to Illustrator 2021 (version 25.2.2), now when I open files from the 2020 version of Ai, type that was sitting on a curved path is now shifting all over the place. For example in the image attached the type should be full displayed and centres. This is happening on many files and is a major issue! This needs fixing!
1 vote -
Pasting in Front objects from different groups puts copies in the topmost group
This is in latest version as of today's date. An annoying bug which was not present in older versions of illustrators and is reproducible:
Create two vector objects and group them
Duplicate this group (this is just to provide two groups, the problem exists across all groups of objects)
Use Direct Select (A) to select one object from within each of these groups
Copy (Ctrl+C)
Paste in Front or Paste Behind will paste one object in front or behind and move the other selected object to that depth
Regular paste pastes two objects as expected.2 votes -
symbols cannot be changed when in a mask
I older version I could replace a symbol also when it was in a mask. I cannot do this anymore.
1 vote -
ADOBE FONTS NOT ACTIVATING W/ UPDATE!!
Orator fonts specifically are not loading which my entire company branding materials use. I need a resolution ASAP!!!
2 votes -
Shape anomalies when creating pattern brushes
When I create a pattern brush using a series of pictures, other duplicated shapes (anomalies) would appear on top of the images when the new custom brush is applied to an object. In some cases it is duplicated, offset lines or flopped shapes that appear as additional objects...
ungrouping all objects before making it a brush seems to resolve the problem...
1 vote -
UI Issues with Two Monitor Setup
When I open Illustrator, sometimes it opens across both of my monitors with ridiculous scaling that causes it to be massive. It takes several full screen corner pulls to get it to a manageable size. Secondly, if I try to do a full screen preview on my second monitor, the whole thing just crashes, without fail, every time, so I am stuck designing on my laptop monitor instead of the secondary monitor.
Lenovo Think Pad running Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz 2.40 GHz with 32 GB RAM, and NVIDIA RTX 2080 Max-Q on Windows 10 Pro Version 20H2
I…
3 votes -
PNG import fail: unknown format
PNG files are not opening and shows this error
1 vote -
AI freezes when shape if reflected
when i select a shape, copy, paste and then reflect the pasted shape, illustrator freezes and I have to force it to close.
1 vote
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