Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7470 results found
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2 votes
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Smart Guides buggy at artboard corners
When resizing snapping shapes or objects, Illustrator smart guides alert user that object is being snapped to corner or intersect, however it isn't actually, and it's not until you zoom right in that you realise it hasn't.
Snap to Pixel is turned off. Smart Guides are turned on.
There is no 'anchor' at that location other than the Artboard Edge.1 vote -
Problem with Direct selections (A) - Clicking on the patch does not mark the object
Hi,
something has changed in Illustrator updates.I understand that an object nested / masked in an object should not be editable with the Selections Tool (V) from the main object level. Yes, and that's good.
But definitely NOT when use tool (A). This is a different work scope situation in Illustrator when working with the Direct Selections Tool (A).
Then each track visible in the Outline view should be selectable.This has made the job a lot more complicated now when I want to select objects inside a crop and edit their properties or shape.
Unwanted change in illustrator…
1 vote -
Full colour image shut down to a simple line drawing
Illustrator shutdown unexpectedly. When it recovered, my drawing was fine for a moment, then reduced all the work I had done into a simple line drawing. What is going on? I don't see the image I had spent many hours developing.
1 vote -
There's a weird bug that affects anchor points when aligning to an artboard.
There's a weird bug that affects anchor points when aligning to an artboard. It won't align in any way. PLEASE FIX
1 vote -
Problem with selections (V) - Clicking on the fill does not mark the object
Hi,
Clicking on the fill does not mark the object.Unwanted change in illustrator update.
See the movie.Best Regards!
1 vote -
MacOS Big Sur rendering bug.
Hi!
I am an apple developer and I installed Big Sur beta (now on version 3) for work. I run into a problem with Illustrator that other people are not seeing. If I open one file everything is OK. When opening two or more files, I get a really nasty visual problem, with Illustror only. See file attached. Is anybody else having this problem, is there a way to fix it? I reinstalled Illustrator and it keeps happening.10 votesCompleted (Comments Open) ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
This issue is resolved in Big Sur (macOS 11) public release
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Version 24.2.1 Crashes at Launch
I am working on a MacBook and updated to version 24.2.1. It functioned for several days and now crashes at launch. I uninstalled the application and re-installed it, but get the same result. I keep version 23.1.1 on my computer, and it works, but of course I can not open any version 24.2.1 files.
Mac OS Mojave, 10.14.6 (18G3020), MacBook Pro (15-inch, 2017), 3.1 GHz Intel Core i7, 16 GB 2133 MHz LPDDR3
2 votes -
Export as jpeg - saves with incorrect file name.
I am using windows 10 and 2020 version of illustrator.
When I export a file as a jpeg the jpeg file name doesn't always match the current file name. Instead illustrator is remembering previous file names and overwriting the jpeg with that name instead of the name of the pdf file I'm exporting from. It sometimes reverts to a file name that's 5 or 6 times back in my history of saved file names. EG if I have a file named File 01.pdf and I have Files 2-6 also saved as pdf files and I've exported them all as jpegs…1 vote -
Asset Export does NOT retain the layer name
When selecting two or more elements in a layer named "A" for instance, and adding to the Asset Export panel with the single plus button, it renames it 'Asset1' or something random.
HOWEVER, if that same layer is nested one level deep, clicking the multiple + add button adds it as a SINGLE object, WITH the proper name.
Very funky indeed.
Need the single add button to just simply add it with the name of the layer.
Here's a notion of what I mean (includes several long standing bugs in Asset Export)
https://www.notion.so/Illustrator-Bug-fecf7e5fd65c4d6681f541e699b0cf961 vote -
(macOS) File Format menu in save dialog becomes unresponsive after making a new folder
Steps to reproduce:
1. Perform a Save As... command
2. Navigate to somewhere in the file system using the save dialog
3. Make a new folder in the destination
4. The Format menu becomes unresponsive2 votes -
Printer Preference Issue
My printer preference screen: the very first tab is very small, possibly in half an inch font size. Some tabs are fine, but some of the options are cut in size. For instance in original size the drop down gives you a list of paper sizes well I can only see half of 8 1/2 x 11. So basically, the font size of the drop down options are about 1/2 inch in size. I have all the Adobe products, but it's only happening in the Illustrator. Sorry, hard to explain.
1 vote -
illustrator very slow to export to PDF (all versions including latest)
I recently built a new computer as my laptop was taking too long to make PDFs, the new computer should be 2-4 times quicker but actually takes longer to make the PDF from exactly the same file.
The old computer is a 2017 MacBook Pro:
Mojave 10.14.6
i7 2.8ghz 4 core
16gb 2133mhz LPDDR3 Ram
Radeon Pro 560 4GB GDDR5 GPU
512GB SSDNew computer is a Windows 10 Pro (fully updated)
Ryzen 9 3950x 16 core 3.5Ghz
64gb 3200Mhz DDR4 Ram
Nvidia 2080 Super 8gb GDDR6 GPU
2tb M.2 gen4 driveThe same file will pdf on the Mac…
1 vote -
The name of the font & font style aren't refreshed (top bar)
The name of the font & font style aren't refreshed (in the character box of the top bar) When I click on another text element, it keeps the name of the previous font and font style.
1 vote -
Export As SVG does not work. Leaves no File,
24.2.1, Windows 10
File >Export As [SVG, use artboards]
Expected to see the file when I exported, did not, repeated 3X,
No file was saved to directory.I then opened Illustrator 2019 which is still installed, and it worked as normal.
Export As SVG is the most used feature in illustrator for me, and this bug renders it useless. No file gets exported.
Bug did not occur on same Illustrator version for Mac.1 vote -
Variable Font bug: "wiggling" top of "U"
Download and unzip https://www.dropbox.com/s/3b6k0izkm5ma3dy/200719-AdobeVFBug.zip?dl=1
Install the font from font/DaikonVF-mini.ttf
Run Illustrator 24.2.1
Type "AU" and choose the Daikon VF font
In the property bar, click the Variable Font button and move the weight slider between the extreme locations. Observe how the top of "U" "wiggles" (jumps up and down). This is shown in videos/DaikonVF-Illustrator-24.2.1,.mp4
The same problem occurs in InDesign 15.1.1
The same problem occurs in DTL OTmaster 7.9 and in FontView 2019 (an open source app built from https://github.com/googlefonts/fontview ) — both apps use older versions of the FreeType library.
The problem no longer occurs in FontView 2020 (which I’ve…
3 votes -
Glitchy screen when opening a new document
Whenever I open a new document on illustrator, or open some existing documents, the whole screen turns red and when I try to zoom into the art-board or the document in general, it begins to glitch and white rectangles appear. I'm unable to select or move around any artwork.
1 vote -
It is no longer possible to speed up vertical scroll holding SHIFT
Holding SHIFT causes AI to fast scroll horizontally.
Holding SHIFT + CMD causes AI to fast scroll horizontally.IE - no longer possible to fast scroll vertically??
1 vote -
Multiple selections for converting to greyscale not working
After selecting multiple objects, and choosing Edit - Edit Colors - Convert to Greyscale, it no longer works. Objects must be selected one at a time for the command to work. Win10, Illustrator 24.2.1
1 vote -
Creative Cloud library assets make Illustrator Crash
MACO 0S MOJAVE
version 10.14.6
Illlustrator CC 2019 and Illustrator CC2020I'm using a lot the creative cloud Libraries in Illustrator.
Many times, when I create an asset in the library by dragging and dropping it into a group, the asset crashes Illustrator when I try to open it to modify it.1 vote
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