Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8277 results found
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Fermer fichier
os 10.14.6
version 25.2.2
J'ouvre plusieurs fichiers. Quand j'en ferme un, soit par le raccourci cmd w, soit par le menu fichier >fermer, il veut me fermer tous les autres… (comme si j'appuyais sur alt en même temps)1 vote -
RGB colors appear differently in identical file setup
I have created color codes in one document and brought them into another (with the exact same RGB setup) and the color breakdowns change to look the same. This is a problem because if I am sharing the RGB breakdowns with others, some of the colors appear much duller. I have noticed that something changes when an image is brought in from an external source sometimes. This is becoming a big issue across our team.
3 votes -
Color Theme Picker works with problems
After the Adobe Illustrator update (don't know if it was the last one in April 2021 or the previous one) Color Theme Picker in a new version of the Recolor Artwork tool stops working. Not only in my app but in the apps of at least 3 people - different OS, different computers. It just doesn't activate then you click the icon.
The solution was found but it was very strange - you need to open Adobe Illustrator not directly on your computer but through the Adobe Creative Cloud desktop app. Then Color Theme Picker starts working. And continues to…
12 votes -
Illustrator unable to compatible with computer GPU（AMD Radeon Graphics）
Hello, when I use the software, the zoom file will jam, and the GPU option is not compatible with AMD GPU. I hope this problem can be solved in the subsequent version. Here is my system info:
Illustrator 25.1
OS: Windows 10 2004 （x64）
GPU: AMD Radeon（TM） Graphics
RAM: 16 GB Memory
GPU Driver: Driver 27.20.11028.11001
CPU：AMD R7 4800H with Radeon Graphics1 vote -
My brush and pencil settings wont stay selected
Whenever I select the options for my pencil or brush tool, e.g. uniform + basic, the menu changes to a default unwanted option, or gets stuck on one previously used. My paintbrush or blob brush tool does the same thing but goes further. It does not show the path or shape I'm drawing until after I've released the left click key or pen pressure.
3 votes -
Compound path using expanded fonts (certain fonts) not working correctly.
Compound path using expanded fonts (certain fonts) not working correctly.
Illustrator 25.2.1
MacOS 11.2.31 vote -
use 2021 version open 2020 version file, the same image will be crash in 2021 version
Our designers have 2020 and 2021 version illustration, but when we open the same file, the image will be crash when using 2021 version.
Please help us to solve this issue! T_T
Many thanks!1 vote -
Font previews in Character panel are very small when two monitors are used
Font previews in Character panel are very small on my second monitor (hires Dell 24 inch), see screenshot in enclosed file.
1 vote -
Illustrator keeps freezing after about 30 minutes work
Intel Core i3, Windows 10.
It keeps freezing or crashing when i go from one tab to another within the program. This problem is happening every 30 minutes of work and making it impossible to use the program and I'm losing work that I'm currently using.
I have to close the program down and start it up again. Once I change tabs I get the dark grey background and I cant go any further.
I have uninstalled and reinstalled Illustrator and I am having the same issues.
1 vote -
Stop rasterizing the gradient on an object when expanding its appearance
When you expand the appearance of an object with a gradient, the gradient is rasterized, which I believe, defeats the purpose of using it considering the results. The resulting image has a lot of erroneous White specs. If there is a stroke aligned to the center, it creates two layers with the same gradient, which means you have to unite them with pathfinder. A layer that's shaped the same as the rasterized object with the gradient is the color gray.
The workaround is to apply a solid color, then expand, then reapply the gradient, but it took me some time…
3 votes -
Adobe Color panel not working - cut off
The Adobe colour theme panel does not work - it is persistently cut off to the right hand side, the panel can not be dragged to the right and fully opened up. It is unusable. It does not behave correctly when docked with another panel either.
Serious bug that has been around for ages, well over a year and not fixed.
Current version of illustrator on fully up to date windows 10 machine 64 bit.
Preferences have been cleared/re-set, as has cache. I've also reinstalled illustrator and get same behavior. I've also tried with general Ui font size setting, nothing…
1 vote -
Shift Alt resize of circle gets stuck
When resizing an existing circle using Shift-Alt, the circle should fix at the dimension when the mouse is released, but very often it continues to resize after releasing the mouse and sometimes it is difficult to get it to stop it doing this and finish the circle. This does not seem to happen when creating a new circle, only when resizing an existing one. Windows 10 Illustrator 25.2.2 64-bit
1 vote -
Set the leading with arrows occasionally strip fractional widths
When using the arrows to adjust the leading on type with fractional leading (e.g. 29.95) the period is stripped out and a new leading is the same numeral amount just without the period (e.g. 2995)
1 vote -
Embedded Bitmap .Tif Files slowing down performance
MacOS Big Sur 11.2
iMac Pro (2017)
Processor: 3 GHz 10-Core Intel Xeon W
Memory: 64GB
Graphics: Radeon Pro Vega 63 16 GB
Adobe Illustrator: V 25.2.1Embedded bitmap tif files have suddenly starting causing hindered performance. While still "linked", the bitmaps seems fine. But after embedding those linked files, they cause considerable "beach-balling" while attempting to transform them in any way, toggling their visibility on/off, or zooming in/out. All vector layers remain unaffected when the embedded bitmap layers are hidden. This is occurring on both newly created files, and older .ai files that previously had no issues. These embedded…
2 votes -
Illustrator2021 V25.2.1 always not responding when working
There is always loading icon and not responding happened while I working it happened after every command.
1 vote -
Illustrator RulerUnits returns Unknown for 'Feet' and 'Feet and Inches'
Illustrator recently added 'Feet' and 'Feet and Inches' to the available ruler units; however, when a user selects one of these units, the scripting side returns 'RulerUnits.Unknown' for 'activeDocument.RulerUnits'.
For scripting, the corresponding 'RulerUnits.*' value should be added so that developers can respond to the selected units.
14 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Illustrator impossible d'enregistrer des fichiers sur un NAS Synology
Bonjour,
Depuis quelques temps, je ne peux pas enregistrer mes fichiers .ai sans qu'Illustrator ne créé de fichiers .tmp ou .ai en les renommant "Acr...."
Je ne peux pas toujours enregistrer les modifications effectuées dans mes fichiers. Apparemment c'est encore pire si j'utilise un script d'action.
En local aucun problème. Que faire s'il vous plaît ?
Mac Os Big Sur 11.1
NAS Synology
Illustrator 25.2.2 2021-
Capture d’écran 2021-04-21 à 09.40.47.png 352 KB -
Capture d’écran 2021-04-12 à 10.56.30.png 201 KB -
Capture d’écran 2021-04-20 à 16.22.47.png 257 KB -
Capture d’écran 2021-04-22 à 11.24.20.png 99 KB -
Capture d’écran 2021-04-20 à 08.58.38.png 113 KB -
Capture d’écran 2021-04-15 à 08.12.55.png 159 KB
1 vote -
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Isolation Mode button doesn’t appear in Control if live text is in a group
If a group contains live editable text (ie-non outlined text) I cannot enter isolation mode unless that text is deselected.
2 votes -
Can't load DxfDwgFileFormat.aip
CC v25.2. I can't install DxfDwgFileFormat.aip on bootup
12 votes -
AI crashes when zooming on IPad Pro 12- April 2021
AI was working fine on my iPad Pro, but it’s been crashing almost every time I pinch zoom the past two days. I have no imported fonts in the file I’m working on. The only difference from previous files I’ve worked in with no issue is: I’ve used the mirror function in several layers. Could those be responsible?
Currently, I’m unable to accomplish the most basic tasks because the app either crashes when I zoom, or the image freezes in place without updating any of the commands or strokes I put in.
How do I fix this? I need to…
1 vote
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