Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7470 results found
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"Scale Strokes and Effects" in Windows works contrary
Hi, after the last update I found that "Scale Strokes and Effects" works contrary to what I knew. When the "Scale Strokes and Effects" is "on" does not scale and when I turn it off it scales the stroke..
0 votes -
no me deja escalar ningún objeto (vectores, textos ni imagenes)
Al querer escalar objetos con la herramienta seleccion no me da la posibilidad para nada, ni textos, ni imagenes, ni vectores
1 vote -
2 votes
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字号调大后，移动字符框（区域文字）还保持最初的大小
新建区域文字，调大字号，移动区域文字的字符框，AI没有识别出调大字号后的文字框大小，而是保持新建时的大小，如视频：
2 votes -
Column graph rounding issue
When using %00 template in graph design decimal figures are not rounded up/down correctly. Eg. Figure 4.9 should display as 5 but actually displays as 4
See attached illustrator file.3 votes -
Artboard Borders / Guides / Grid Disappear when Scrolling/Panning
When I scroll or pan with the scrollbars or the hand tool the black border of the artboards disappear. This is super annoying as I keep my canvas white, so when I'm moving around the canvas, I can't see where the artboards are until I release the hand tool.
56 votesWe have started working on fixing this one.
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Artboard orientation changes from vertical to horizontal by itself
After update to 28.3, some artboards are switching orientation by themselves. It's not specific to content or number of artboards, apparently. Sometimes I just open a document with some artboards and hover my cursor over them (not even clicking anything) and the artboard just flips orientation from vertical to horizontal. Most of my work consists on social media posts (1080x1920px or 1080x1350px) witch now Illustrator insists in automatically switching to Landscape for no apparent reason.
By the way, the content is not flipped, just the artboard. And not all of them, usually just one out of the 10 or 20…15 votesThe team has been investigating this problem in-house, and so far fails to find the exact steps required to make this happen. Seems to be either file- or machine-specific.
Please provide your full specs and try to come up with exact steps that lead to this.
A test file and a test video will surely help!
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Drag and Drop from Photoshop Not Working
Illustrator Version 28.3, Photoshop Version 25.5.1
Attempting to drag and drop a layer from photoshop into illustrator and the object is not appearing in illustrator. I can usually do this with no issues. I've tried rasterizing and making the image a smart object but nothing seems to fix the bug. This has just been an issue within the past 2 days.
2 votes -
Save As not working, a black dialog is displayed
When I save the document a black window appear and no data showing
4 votes -
Preview in png export options panel doesn't work
There is a bug in options panel for png files, the preview window only show white or transparent regarding the option selected.
MacBook M1 Pro
Ilustrator 28.34 votes -
Scrollbar breaks using stylus (windows/wacom)
While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.
1 vote -
Colocar novamente as opções da janela de traçado
Não é possível que uma versão nova tenha um retrocesso e fique limitada em algo tão básico como modificar os traçados, falei com o suporte e me confirmaram que realmente não tem mais, não posso modificar o traçado básico para ter pontas ou ser intermitente ou ficar interno, centrado ou externo à forma... que retrocesso é esse?
1 vote -
Illustrator won't export the correct artboards
Everytime i try to export a document, either as a PDF, JPEG, PNG, it won't export the correct artboards; say I have a document with 10 artboards and I want to export only 1 to 5, it will export all the pages. If I'm trying to export just one artboard as a JPEG, sometimes it will export another one randomly. Yes I'm making sure the artboards are labeled correctly, yes I type the correct numbers when exporting, but nothing seems to help, illustrator just exports whatever, I have to save the document, close it and open it again and try…
1 vote -
Can't change size
The cursor doesn't let me resize anything including text, images and figures.
It only allows me to change places but doesn't let me change the size.1 vote -
Cut and paste doesn't paste to the selected object any more
Tricky to describe but if I want to quickly get an item to the back of my object stack within a layer, I would normally "cut" with Ctrl-X, selected the background object (say a big rectangle of colour you're using as the bg) then hit "paste" with Ctrl V. It would then paste this object on top of the selected object and behind everything else...
Now it just pastes on top of everything regardless of which object you have highlighted. Strangely, "paste in place" with Ctrl-F will place the object on top of the highlighted background object as I want…
0 votes -
Preview of the 3D cube in the Effect 3D (classic) dialog is garbled or missing
When opening effect the preview is garbled.
Rotating 3D cube, it is flashing or disappearing.
Changing angles via keyboard has same bug.
AI beta 28.4.321 vote -
Ungrouping - Have to ungroup 5 times before it ungroups
Ungrouping for the last few days has not been working properly. I group 2 objects together, and then when i try to ungroup them i have to tell it to ungroup 5 times before it actually does it.
Illustrator 2024 28.2
1 vote -
Using reflect or object - repeat causes stroke-only layers to misalign
When attempting to mirror / repeat a stroke-based object, it reflext along the extremity of the stroke, not the shape path itself. This is insanely annoying when trying to work with strokes.
The path itself is the part that should be mirrored and the stroke applied afterwards.
It wouldn't be so bad if we could use snapping on the object > repeat > mirror but even that doesn't work and you have to eye-ball it. This makes for poor precision.
2 votes -
Libraries are responding super slowly
Interacting with the libraries panel is SUPER slow.
Right clicking on an item takes ~ 15 seconds for the menu to show up.
Selecting something from the menu takes just as long to work.
"adding to library" take 10-15 seconds.
moving/organizing the items in the library takes 10-15 secondsWhile waiting, I can still use the drawing window/artboards no problem.
This started happening last week. (approx feb 26 2024)1 vote -
ドキュメントのラスタライズ効果設定が300ppiの場合でもApple Color Emojiが低い解像度でラスタライズされる
macOS Ventura / iMac27inch i5/32GB/1TB
Illustrator ver.28.3（カラーフォントに対応したバージョン全てで同様の挙動だと思われます。）問題が発生したときに実行していた手順
1. テキストツールを使いアートボード上をクリックしテキスト入力モードに
2. 字形パレット上で任意の絵文字をダブルクリック
3. アートボード上のポイントテキストに絵文字が入力されるので、サイズを15pt程度に設定する。
4. メニューより「書式→アウトラインを作成」を実行する。
5. ビットマップ系のカラーグリフのフォントなのでビットマップに変換されるが、アウトライン前の表示に対して著しい解像度低下が起きる。想定していた結果
アウトライン化後もアウトライン前と同程度の品質のビットマップとしてラスタライズされる。実際の結果
72ppiでラスタライズした状態になる為、ドキュメントのラスタライズ効果設定にて300ppi等の高解像度設定を行っている場合、想定した品質のものにならない。AppleColorEmojiフォントは各グリフをpng形式で持つカラーグリフフォントです。Illustratorはこのフォントを表示するために、当フォントが数種類内包するサイズ違いのStrikeの内のもっともピクセル数の多いStrike8を利用してレンダリングします。これは各グリフが160px×160pxのサイズで、上記の手順での表示品質を充分担保できるサイズと言えます。
しかし、アウトライン化の際、Illustratorはこのフォントが持つpngデータを利用せず、一律で「RGB/72ppi/アンチエイリアス無し」の設定でラスタライズします。そのせいで本来フォントが持つディテイルが失われます。「ドキュメントのラスタライズ効果設定」が300ppiの場合15piのグリフは60px×60px程度のサイズでラスタライズされることが期待されるのですが、72ppiで処理される為に半分程度のサイズとなります。
アウトライン化という意味では埋め込み画像を生成する際にフォントが持つpngを読み出して配置するのが理想であると考えます。しかし、ドキュメント解像度にあわせたラスタライズ処理を行うという処理も合理的ではあります。
いずれにせよ、データの品質を担保する意味でもドキュメントのラスタライズ効果設定に応じた処理をお願いします。11 votes
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