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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8123 results found

  1. Thumbnails & Quicklook preview has incorrectly positioned pictures.

    29.8.1 thumbnails und Apple Quicklook show previews with incorrectly positioned pictures. This was a bug present in earlier versions, but in the actual documents.
    After fixing it inside of Ai, the bug is now in thumbnails & Quicklook.

    3 votes

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  2. Linked images (with embedded profiles) shift color when embedded

    Embedding an Adobe RGB (or any profile that is different than the current document profile) image (jpeg, png, tiff) in an sRGB Illustrator 2025 document gives a different result than with an Illustrator 2024 document.
    When Profile warnings are checked in the Color Settings, the warning dialogs are different between 2024 and 2025
    2024 warns for a Paste Profile Mismatch and allows to “Convert.(preserve color appearance)”
    2025 warns for an Embedded Profile Mismatch and wants to “Use the embedded profile (instead of the working space)”.
    When embedding in 2024 the default is “Convert” (which tries to keep the color appearance…

    2 votes

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  3. Em dash incorrectly rotates upright in vertical text layout

    Illustrator 2025 (29.8.1) (29.8.2) Japanese

    Em dashes are Latin characters, so in vertical text layout they should be rotated sideways like other alphanumeric characters.
    However, in v29.8.2, Em dashes are rotated upright like Japanese characters. This is clearly a bug.


    EMダッシュが縦組みで正立回転する

    EMダッシュは欧文の文字なので、縦組みでは他の英数字を同じく横倒しになります。
    しかし、v29.8.2では、和文の文字のように正立回転してしまいます。これは明らかにバグです。

    16 votes

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  4. Rotating an object with 3D Extrude & Bevel causes pixelation in v29.8.2

    I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to…

    2 votes

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  5. Ai crashed and the recovered file is missing changes made in last 2 hours

    Illustrator just crashed after 10 hours of work!!!!!! It recovered the file, but only at the stage I was probably at after just 2 hours — the rest is completely lost! I checked everything, and it saved approximately nothing!!!! I'm furious right now!

    1 vote

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  6. Values in W / H fields in Transform dropdown from Control don’t get updated while editing another field with Constrain Proportions enabled

    When editing an object, click in the Height or Width input box and use the arrow keys on the keyboard to decrease the value. When changing one value (e.g. height), the other value is not updated. You must exit the window and return to it to see the value.

    2 votes

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  7. 3 votes

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  8. Selection reset after expand dynamic symbol

    In Illustrator, there are two types of symbols: dynamic and static. By default, when we select all symbol instances and expand them, the resulting new objects remain selected. An unexplained bug has been found with dynamic symbols:

    1. Create a dynamic symbol in a document and place its instances.
    2. Save the file.
    3. Reopen the file.
    4. Try to expand the dynamic symbol instances.

    Result: The selection is cleared from the objects, which does not happen with static symbols. If you place new instances of a dynamic symbol in the document, there is no selection loss – this only occurs with those instances…

    4 votes

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    0 comments  ·  Symbols  ·  Admin →
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  9. meu gerador de imagem nao esta funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.

    Meu gerador de imagem não está funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  10. High GPU load on macOS 26 Tahoe

    Laggy performance and high GPU load.
    Upon investigation, issue isolated to WindowServer when Adobe Illustrator is running, with or without a document open.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  11. Share and Review Pin Function is not working

    Various Operating Systems Mac and PC. Various users.
    Illustrator Desktop V 29.8.2
    Trying to markup a Share for Review document
    Trying to add a pin and the pin tool does not show up and when I add the comment it just adds it as "unmapped".

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Illustrator no longer keeping custom layer colors. Layer colors revert to black

    In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

    Steps to Reproduce:
    Create a new Illustrator document.
    Add multiple layers.
    Assign custom RGB colors to the layers (not from the default layer color list).
    Save and close the document.
    Reopen the document.

    Expected Result:
    Layers retain the custom colors assigned to them.

    Actual Result:
    All custom-colored layers revert to black, while default colors are preserved.

    Impact:
    This breaks…

    6 votes

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    1 comment  ·  Layers  ·  Admin →
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  13. Error in startup script with InDesign path, line: 1 I/0 error since latest update 29.8.2

    This error pops up on every Illustrator startup now:

    Error in C:\Program Files (x86)\Common Files\Adobe\Startup Scripts
    CC\Adobe InDesign\indesign-v20.0.jsx
    Line I:
    I/0 error

    Tried reinstalling Creative Cloud and all apps using CC cleaner, no effect. Tried resetting preferences, no effect. Renaming the .jsx file helps but it's not recreated and presumably has some purpose (removing a similar one for Photoshop breaks Bridge Batch actions for instance).

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  14. Preview issues with Home recent files and Placed files not properly showing all artwork.

    Home recent files not populating with updated artwork previews. For example: I use a personal file template, make changes, save as new, and the new file does not populate an updated preview on the home screen. Second, when placing an AI file in another AI file some of the assets are missing in the place file and/or moved and distorted - even though when I open the original file everything looks fine.

    1 vote

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    Need More Info  ·  1 comment  ·  Other...  ·  Admin →
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  15. Share for Review links are not working for my stakeholders

    I just updated to v29.8.2 yesterday and now all of my share for review documents cannot be viewed by anyone but me. The links are set to "anyone with this link can comment" but when they try to open the file it says "404 asset not found". I have tried regenerating the link and it did not solve the problem. This is happening with multiple people using mac and windows computers.

    MacOS Tahoe 26.0.1

    1 vote

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  16. Image in clipping mask moves when I open the file in Acrobat or Preview

    Illustrator 29.8.2 on Mac Ventura 13.7.8

    I have images in clipping masks. When I open the .ai document in Adobe Acrobat or Preview, the images have moved.
    The workaround I have for now is to print to .ps to generate a .pdf.

    (I just updated Illustrator but it happened yesterday too before the update with another file)

    2 votes

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  17. Files won't actually save until closed.

    Illustrator 29.8.1

    When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.

    The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.

    Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an…

    2 votes

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  18. Variables Panel columns don't resize

    Variables Panel interface columns don't move in case variables names are long. This is a problem that is still not fixed. I know that it worked in old version of illustrator CS2 and CS3 you can modify the columns in de the panel interface so you can read all variables names better. Today we need to restrict the text length of the variables names so we can read in de panel interface. This is not an ideal alternative. Can you please fix this so that the panel works again like Illustrator CS3 ?

    2 votes

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  19. Action batch in Ai 2025 is slow

    illustrator CC2025 actions batch with data sets is slower then previous version CC2024.
    In Illustrator CC2024 it is not so fast but now in CC2025 is even more slower for the same template and datasets and action. Data sets with action save PDF in batch process is slower dat for example InDesign’s Datamerge to PDFfiles.

    2 votes

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    Need More Info  ·  2 comments  ·  Actions  ·  Admin →
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  20. New fonts don't load upon installation

    Somehow, the new Adobe Illustrator updates prevent manually installed fonts from loading. These are fonts that aren't available in Adobe Fonts. So I have to install them manually. Because of this, I have to restart Illustrator so I can use the font. There's no problem when activating fonts on Adobe Fonts. Is there a workaround for this?

    9 votes

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