8123 results found

1. App crashes shortly after launch

   It keeps quitting unexpectedly after a short time

   2 votes

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   Need More Info  ·  3 comments  ·  Performance  ·  Delete…  ·  Admin →
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2. Create Outlines shortcut not working (Shift + Ctrl + O)

   Keyboard command Ctrl + Shift + O does not "create outlines" for text. I have to manually go to Type > Create Outlines

   2 votes

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Both Illustrator and Photoshop stop responding while using complex files

   The Adobe Software, both Illustrator and Photoshop, stop responding and I can’t really use them properly, while using complex files

   1 vote

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Akshay, the team would need to study those files that makes Illustrator work slowly. Please upload these to a file hosting of your choice (with all the links collected using File > Package) and send the access link to sharewithai@adobe.comm so the team could investigate them. Please mention the link to this report (http://illustrator.uservoice.com/forums/601447/suggestions/50490981) along with full details about your OS and hardware.

4. Spotlight search breaks when Illustrator is open on macOS 26

   • Operating System:
     macOS Tahoe 26 – MacBook Air M2

   • Illustrator Version:
     Tested on 2024 release and 2025 release (latest)

   • Steps to Reproduce:
     Start macOS.
     Launch Adobe Illustrator (either 2024 or 2025 version).
     Attempt to search for any file or folder using Spotlight.
     Observe that Spotlight shows no results.
     Perform a full Quit of Illustrator.
     Try Spotlight search again.

   • Expected Result:
     Spotlight should function normally and display search results even while Illustrator is running.

   • Actual Result:
     Spotlight fails to display any results while Illustrator is running, and only resumes working after quitting Illustrator.

   • Additional Note:
     Apple has reviewed this issue and marked Spotlight as “working as designed”, which strongly suggests the conflict originates from Illustrator’s side and needs to be addressed within the application.

   • Operating System:
     macOS Tahoe 26 – MacBook Air M2

   • Illustrator Version:
     Tested on 2024 release and 2025 release (latest)

   • Steps to Reproduce:
     Start macOS.
     Launch Adobe Illustrator (either 2024 or 2025 version).
     Attempt to search for any file or folder using Spotlight.
     Observe that Spotlight shows no results.
     Perform a full Quit of Illustrator.
     Try Spotlight search again.

   • Expected Result:
     Spotlight should function normally and display search results even while Illustrator is running.

   • Actual Result:
     Spotlight fails to display any results while Illustrator is running, and only resumes working after quitting Illustrator.

   • Additional Note:
     Apple has reviewed this issue and… more

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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5. Se borro todo

   Estuve trabajando bastante tiempo con archivo recuperado porque ya se había trabado el sistema pero logre recuperarlo, y ahora voy a entrar a ese archivo que tenia guardado y todo, y no tiene NADA osea mi laburo de meses desapareció de la nada.
   Que hago???????

   2 votes

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   Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Stroke issues with text containers when exporting into SVG

   When exporting to SVG, text frames are interpreted as separate entities and inherit stroke/fill attributes from the text or group they are in. This results in unwanted strokes around the text frame itself. With other formats there are no issues.

   Attached a native-export-png and a result of a svg-export-png.

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   3 votes

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   Need More Info  ·  5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. 一部の日本語フォントが正常に表示されない

   macOS Tahoe 26.0 / Macbook Pro Late 2023
   Illustrator 29.8.1

   添付画像のとおり、一部の日本語フォントが正常に表示されません。
   他のAdobeアプリ(Photoshop等)では正常に表示されますが、Illustratorだけがダメです。
   また、同じフォントでもウエイトによって表示される文字と表示されない文字が混在している様です。

   さらに、フォントパネル上ではフォント名が表示されていますが「フォントの検索と置換」のドキュメント内のフォント名が文字化けしています。

   Illustrator 28.7.9では正常に表示されている様なので、OS依存のバグではなさそうです。

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   3 votes

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Severe Lag in Adobe Illustrator When Editing Text and Objects—~15s Input Delay on 2MB File

   While working in Adobe Illustrator, I encountered severe performance issues across the entire application. Even with a lightweight file (~2MB), there was an approximately 15-second delay after any action—such as typing text, pressing Enter, or modifying objects. This lag affected not just text input but also general object manipulation and UI interactions.

   The issue persisted despite the file being relatively small. I’ve previously worked on significantly larger and more complex Illustrator files without similar lag. This suggests the problem may not be file size-related, but possibly linked to a software bug or compatibility issue.

   I attempted standard troubleshooting steps, including restarting the application and computer, but the problem remained. This level of unresponsiveness made it nearly impossible to work effectively in Illustrator.

   Adobe Illustrator Version 29.8.1
   Windows 11 Enterprise Version 23H2
   RAM 32 GB
   CPU: 13th Gen Intel(R) Core(TM) i7-13800H 2.50 GHz

   While working in Adobe Illustrator, I encountered severe performance issues across the entire application. Even with a lightweight file (~2MB), there was an approximately 15-second delay after any action—such as typing text, pressing Enter, or modifying objects. This lag affected not just text input but also general object manipulation and UI interactions.

   The issue persisted despite the file being relatively small. I’ve previously worked on significantly larger and more complex Illustrator files without similar lag. This suggests the problem may not be file size-related, but possibly linked to a software bug or compatibility issue.

   I attempted standard troubleshooting steps, including… more

   3 votes

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   Need More Info  ·  5 comments  ·  Performance  ·  Delete…  ·  Admin →
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9. Garbled names in menu in Ukrainian UI language, missing commands

   Version 29.8.1 Missing and replaced symbols in some commands, and commands such as shadow disappear. The program has been reinstalled

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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10. Embedded Grayscale Image Inverts When Unembedded from Illustrator 29.8.1 and Opened in Photoshop

    I’m encountering a consistent issue with Adobe Illustrator version 29.8.1 on Windows 10 (64-bit) involving grayscale images.

    When I unembed a grayscale image from an Illustrator file and open it in Photoshop, the image appears inverted (as a negative — colors reversed). This only occurs when the embedded image is in grayscale mode. Color images do not seem to exhibit this problem.

    This behavior did not occur in previous versions of Illustrator and seems to be specific to version 29.8.1.

    Steps to Reproduce:

    Open an Illustrator file (v29.8.1) with an embedded grayscale image.

    Unembed the image.

    Open the resulting file in Photoshop.

    Observe that the image is displayed with inverted (negative) colors.

    This issue is interrupting my workflow, especially when working with grayscale assets. I would appreciate your assistance in identifying a fix or workaround, or confirmation if this is a known issue under investigation.

    Please let me know if you require further information or sample files for troubleshooting.

    Thank you for your support.

    I’m encountering a consistent issue with Adobe Illustrator version 29.8.1 on Windows 10 (64-bit) involving grayscale images.

    When I unembed a grayscale image from an Illustrator file and open it in Photoshop, the image appears inverted (as a negative — colors reversed). This only occurs when the embedded image is in grayscale mode. Color images do not seem to exhibit this problem.

    This behavior did not occur in previous versions of Illustrator and seems to be specific to version 29.8.1.

    Steps to Reproduce:

    Open an Illustrator file (v29.8.1) with an embedded grayscale image.

    Unembed the image.

    Open the resulting file… more

    2 votes

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    Need More Info  ·  3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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11. Real Time Drawing & Editing will not turn off for drawing shapes

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline as expected.

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline… more

    5 votes

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Fixed and works as it should do in Beta 30.0.0.72 — please try to install it (or update if it’s installed) and verify if it works for you, before it gets pushed into General build.

12. Can’t edit colors in a selection

    When going to edit a color CMYK mixture the mixtures go blank and then it acts as if their is no fill color. I am trying to edit the CMYK mix to match the PMS mix and it keeps glitching after my latest update. You can see in my image that even though the color is slected it shows no color in the fill or a question mark.

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    2 votes

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    Need More Info  ·  4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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13. Lorem ipsum placeholder text spelled incorrectly

    This is silly, but the placeholder word "consectetur" is spelled incorrectly as "consectetuer"

    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. Illustrator最新版で A-OTF フォントが使用できない件について

    お世話になっております。

    現在、以下の環境で A-OTF フォントが Illustrator で使用できない 不具合が発生しております。

    環境

    macOS：15.6.1（Sequoia）

    Adobe Illustrator：最新版（28.x）

    Morisawa Fonts アプリ：最新版を使用

    フォント例：A-OTF ゴシックMB101 Pr5

    症状

    Illustrator のフォント一覧には A-OTF フォントが表示されるが、選択すると代替フォントに置き換わり使用できない。

    Photoshop など他の Adobe アプリ（Photoshop、InDesign）では同じフォントを正常に使用可能。

    Morisawa Fonts アプリ上では該当フォントはアクティブ化されている。

    実施済み対策

    Illustrator のアンインストール／クリーンインストール

    環境設定・キャッシュの削除

    Morisawa Fonts アプリの再インストール、ログイン／再アクティブ化

    macOS 再起動

    上記すべてを実施しても改善せず

    特記事項

    Illustratorを一つ古いバージョン（27.x）に戻したところ、問題なくフォントを使用できた。

    よって、最新版 Illustrator（28.x）と macOS 15.6.1 環境における A-OTF フォントの不具合である可能性が高いと考えられる。

    ご確認いただきたいこと

    Illustrator最新版と macOS 15.6.1 環境での A-OTF フォント非対応／不具合について既知の情報があるか

    修正版のリリース予定があるか

    回避策があればご教示いただきたい

    3 votes

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. Illustrator crashes when I double-click a text to edit

    These are awful. You are awful. The program has closed 10 times. The reason is I don't want to double-click a text and edit it. I can't get it to work. You're screwed for the program. Every time I double-click a text and try to edit something, the program closes. The world's highest-earning software is a worthless software team.

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    1 vote

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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16. Stop remembering my last save as file type!!!

    I've used Illustrator for decades, and the only file type that a new document should be saved as is an .AI file. For the love of God, please go back to .AI or allow me to choose .AI as my default file type!!!

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed this issue in latest version of Illustrator - v29.8.1

    
    

    Please update your Adobe Illustrator and let us know your observations.

17. Layer import BUG from .ai file (v29.8.1) to InDesign

    When I import a multipage .ai file created with version 29.8.1 of Adobe Illustrator into InDesign, the layers that I can view or hide are multiplied for each page of the .ai document.

    Windows 11 Pro.

    3 votes

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    Need More Info  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. With no documents opened, clicking New doesn’t do anything

    Once I close all the artworks, I click on "New", nothing seems opening. I think it's bug

    2 votes

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    Need More Info  ·  2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. 「プリント」を実行した直後に Illustrator がクラッシュして終了する

    Illustratorのバージョン:
Illustrator 29.4 日本語版
    OS:
macOS Sonoma 14.7.7
    ハードウェア環境:
    ・機種名：iMac Retina 5K, 27-inch, 2020
    ・CPU：3.3 GHz 6コア Intel Core i5
    ・メモリ：8 GB 2667 MHz DDR4
    ・GPU：AMD Radeon Pro 5300 4GB
    プリンター:
Fuji Xerox DocuColor 1450 GA（Wi-Fi接続）

    再現手順:
    1. Illustrator で任意のドキュメントを開く
    2. メニュー「ファイル」＞「プリント」を選択
    3. プリントダイアログで用紙サイズや設定を変更
    4. 「プリント」をクリック

    実際の結果:
    ・「プリント」を実行した直後に Illustrator がクラッシュして終了する
    期待する結果:
    ・「プリント」を実行しても落ちずに、正常にプリント処理が行われる

    補足情報:
    ・データの複雑さやIllustratorの起動時間は関係ないように感じる
    ・他の EPSON 製プリンターでは同じ操作を行ってもクラッシュは発生しない
    ・DocuColor 1450 GA のプリンタードライバーを再インストールしたが、問題は改善しなかった

    クラッシュレポートのスクリーンショットを添付します。

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    2 votes

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    Need More Info  ·  3 comments  ·  Print  ·  Delete…  ·  Admin →
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20. グラフのサイズや位置が表示されない

    １．Windows11Pro Illustrator29.6
    ２．グラフツールでグラフを作成
    ３．変形パネル（ウインドウ＞変形）に値が表示され、編集できる
    ４．何も表示されない

    2 votes

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    Need More Info  ·  3 comments  ·  Tools  ·  Delete…  ·  Admin →
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