Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. FreeForm Gradient point should also move on transforming Freeform Art

    Today I ran into a problem with Adobe Illustrator artwork featuring some freeform gradient fills. I had a to create flipped, mirrored version of it for printing purposes (graphics would be applied sub-surface to a sign face). The problem is the freeform gradient fills wouldn't flip with the rest of the artwork. I attached a visual example of it. Using the "expand appearance" command allowed for the artwork to be flipped 180° correctly. It would be nice if I could avoid that kind of a fix.

    20 votes
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    3 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  2. Stroke with gradient: overprinting attribute not set

    When a stroke with a gradient is set to overprinting, the overprinting attribute is not set anymore when reopening the file.

    Attached is a screenshot of an example.

    We are using CC 2018 and CC 2017, on Mac OS 10.12, 10.13, 10.14 on various machines.

    15 votes
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    8 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  3. Neon glow

    Every time I try to change the color of the Neon Glow filter, it always goes back to black. I've tried a lot of different things, but nothing works. I looked on the internet if there's a way to fix it, but seems that everyone has the same problem with Neon Glow.

    11 votes
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    2 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  4. Scaling only appearance (without objects) doesn't work

    I want to scale appearance of my art only, without changing scale of art itself. The way I'm trying to do it — is to use Scale tool's dialogue with 'Transform objects' unchecked and 'Scale strokes and effects' checked.
    AI does nothing.
    Strangely, but if I cut and paste this art into new document, AI don't allow to uncheck 'Transform objects' anymore.
    I can work around this, scaling art with effects down, and then enlarge only art, without effects, up to desired size, but this is not very nice way to do it.
    Photoshop does scaling of effects all right.

    9 votes
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    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  5. Transform effect + Arc effect together give wrong appearance

    I have group with 3 vectorized brush strokes (each is a group itself).
    I want it's height to be scaled twice and then to be distorted to arc.
    I apply Transform Effect and then Arc effect.
    I expect group to look like bottom one, but it looks as top one!
    The bottom set is group actually scaled and distorted, the top set is group with two effects applied — it looks like AI22 scales each path within two-level group and then apply Arc to main group.

    8 votes
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    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  6. Gaussian Blur does not scale. Frustrating

    Gaussian Blur does not scale when I scale an object with the effect applied.
    'Scale Strokes & Effects' is turned On.
    Really frustrated because it's such a simple thing to recalculate it. Fix asap!

    7 votes
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    2 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  7. Gaussian Blur radius in as Appearance "fx" doesn't seem to scale when the object is scaled

    Gaussian Blur radius in as Appearance "fx" doesn't seem to scale when the object is scaled

    7 votes
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    10 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  8. CC 2020 gradient tool not updating result live, only when releasing the mouse button (like in CC 2018)

    In CC 2019, when using the gradient tool to apply or modify a gradient, the result of using the tool was live updated as you applied/moved it. Now in CC 2020, the tool has reverted back to how it was in CC 2018, meaning you have to let go of the mouse button to see the result. Seeing the result live saves time for me and makes it easier to get a satisfying result quicker.

    6 votes
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    3 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  9. freeform gradient

    Once applied, a freeform gradient is no longer editable. Ex. If I apply to a circle, and click off to work on something else, then come back to the circle, I can't edit it again. The circles don't appear, and I am hitting "edit gradient". Maybe windows bug? When I watch tutorials on this, only need to select object and open freeform gradient tool to be able to edit gradients again.

    6 votes
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    3 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  10. blending application inconsistent in groups and appearance

    To reproduce the problem, in RGB document, set up a rectangle with fill and outline, on top of some colored background shape.
    Using Appearance panel modify blending and opacity of fill and stroke to use anything other than normal blending. Then change the whole object's opacity, so it has "isolate blending" checkbox checked.

    Now try selecting any option for blending mode, other than Normal.
    All blending modes are ignored and cause no change in appearance.
    Now, select one of the blending modes anyways.
    Then expand the appearance of the object. Illustrator will create a group with path elements in the…

    5 votes
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    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  11. Blend modes under transparency is not working

    Blend modes under transparency is not working.
    I can't change it from normal.

    I work on my
    iMac (Retina 5K, 27-inch, Late 2015)
    Processor: 4 GHz Intel Core i7
    Memory: 32 GB 1867 MHz DDR3
    Graphics: AMD Radeon R9 M395X 4096 MB
    and a wacom Cintiq 22HD that i do all my drawing on

    5 votes
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    10 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  12. unknown error (CANT)

    I am working in the image trace to remove the white background of my jpeg photo and it gives me the unknown error (CANT). Please advise what to do. thanks.

    5 votes
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    9 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  13. transform effect negative numbers

    This has been a problem for a long time -- not just the current version of Illustrator. When applying a transform effect to an object and using the "move" part of the effect, negative numbers get converted to positive numbers. Occasionally I can "fool" the effect by not previewing the results but that doesn't work often. This happens whether I type in the numbers by hand or use the slider.

    4 votes
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    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  14. Drop shadows unnecessarily re-render when placing new images, slowing workflow

    As of 5/22/18 using Illustrator 22.1, all existing drop shadow effects within document re-render each time a new image is placed. Rendering can take up to 30 seconds to process (a Progress dialogue box appears), which slows down workflow considerably.

    This is never an issue with InDesign or Photoshop, so I'd love to see this fixed in Illustrator. Thanks!

    4 votes
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  15. Overprint test error bug


    1. Create a text box, on a colour background.

    2. Make some of the text a colour, some black.

    The black does not overprint, it reverses ("knocks") out of other text in the same box reverses out (becuase it's colour or white).

    If you fix this by making the black text multiply, on reopening the file, it has reverted to reversing out.

    4 votes
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  16. Strokes on text container disappear with transform effect.

    https://forums.adobe.com/message/9763703#9763703

    Create a text box.
    Deselect it.
    Direct select the container path.
    Give it a stroke.
    Select the text box and apply the Tansform effect.
    Stroke disappears.
    Delete the Transform effect.
    Stroke appears.

    4 votes
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    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  17. Load texture not working in 2020

    Mac OS 10.15.1, Illustrator 2020. For years I've used a custom texture (psd file) that I load into texturizer. But since updating to 2020 Illustrator this custom file doesn't work. I upload the texture file, it looks good in the texturizer panel, but when I click OK nothing happens. When I reopen the selection in the texturizer panel it has "canvas" texture. I'm using the same psd file I've always used. Even when I rename it and save it in Photoshop 2020 I have the same problem.

    3 votes
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  18. Why can't you use negative numbers in Move transform panel?

    This is such a bizarre bug. Sometimes the panel will come in with negative numbers already in there (based on a previous move by hand in the program?) But make any adjustment and the number turns positive. I can work around it using reflect tool but it shouldn't require such an extra work around.

    3 votes
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    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  19. Small negatiive Offset Path Pica values don't work

    Use Picas as document unit.
    Select an object
    Use Offset Path (Effect or Object Menu option)
    Try toEnter a small negative value like -0p5
    It wont allow you to use a negative value.between 0p0 and -0p11
    Switching to a different document unit works.
    See: https://forums.adobe.com/message/11113927#11113927

    3 votes
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  20. freeform gradient broken and malfunctioning

    Love the capabilities of the new freeform gradient tool; however there are some unusual behaviors and bugs preventing it from working as expected. Firstly, if you use direct select to move points of a shape around, color stops are deleted once they fall "outside" of the shape boundary. Normally, gradients can fall outside of a shape, and are visually "clipped" by the mask of the shape.

    Secondly, upon reopening a document with freeform gradients, I have found that the gradients are static images clipped to a shape. When I use direct select to select a shape, it selects the gradient…

    3 votes
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