Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8165 results found
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Leading (line spacing) not shown, blank, in Character panel
OS:
Various Mac OS versions and hardware, including M2 Mac Studio and M3 MacBook Pro. Confirmed in screenshots on:
Mac Sonoma 14.1
Apple M3 Pro
36GB of RAMILLUSTRATOR VERSION:
Various versions. Confirmed on Adobe Illustrator 2024 v28.0 (used for screenshots). This happens across computers and OS and Illustrator versions.STEPS TAKEN:
Opened file and clicked on text.EXPECTED RESULTS:
Selecting text should show leading in Character Panel.ACTUAL RESULTS:
Leading field is blank in Character Panel.Leading (line spacing) is sometimes not shown in the Character Panel. The field is blank. This can occur when selecting many characters, which might be expected if different characters in the selection have different leading.
BUT this also happens when a single character is selected, or the cursor is between characters (screenshots attached), in which case, only one leading value is possible (or should be).
Undefined leading is a serious problem, and makes matching or checking leading very difficult in a production environment.
OS:
Various Mac OS versions and hardware, including M2 Mac Studio and M3 MacBook Pro. Confirmed in screenshots on:
Mac Sonoma 14.1
Apple M3 Pro
36GB of RAMILLUSTRATOR VERSION:
Various versions. Confirmed on Adobe Illustrator 2024 v28.0 (used for screenshots). This happens across computers and OS and Illustrator versions.STEPS TAKEN:
Opened file and clicked on text.EXPECTED RESULTS:
Selecting text should show leading in Character Panel.ACTUAL RESULTS:
Leading field is blank in Character Panel.Leading (line spacing) is sometimes not shown in the Character Panel. The field is blank. This can occur when selecting many characters, which…
3 votes -
Zig Zag applied to an art brush is glitchy.
A simple art brush made of several parallel rectangles has unexpected results when the Zig Zag effect is applied with smooth curves instead of sharp angles. Changing the number of stripes and/or the number of zigs alters the errors. Some of them are kind of pretty but I think I'd rather just see this working as expected.
I reproduced this on an M2 Mac running Illustrator 27.8.1, in both CPU and GPU rendering modes. I'm not sure what the person who originally observed this and got me investigating was using.
Uservoice isn't letting me upload an AI or a zip, demonstration file is here: http://egypt.urnash.com/media/blogs.dir/1/files/2023/12/zig-zag-art-brush-glitch.ai_.zip
A simple art brush made of several parallel rectangles has unexpected results when the Zig Zag effect is applied with smooth curves instead of sharp angles. Changing the number of stripes and/or the number of zigs alters the errors. Some of them are kind of pretty but I think I'd rather just see this working as expected.
I reproduced this on an M2 Mac running Illustrator 27.8.1, in both CPU and GPU rendering modes. I'm not sure what the person who originally observed this and got me investigating was using.
Uservoice isn't letting me upload an AI or a zip,…
3 votes -
Envelope Distort using a shape with 4 points as a top object generates an unexpected envelope
Text and envelope distort bug still needs work.
I've seen this reported before but it is strange why it has not been addressed in the latest version of AI, the envelope distort with top object will warp text for example, incorrectly, if the bounding object is at a certain angle. The workaround is not satisfactory because the bounding object must be rotated more horizontally to the text, resulting in an env. distort that's not the intended effect. Please see examples of before and after: one is correct (had to derive from CorelDraw), the other is not (AI).Another issue is the resulting distorted texts' bounding shape is automatically converted into a curved object. It does not retain the original bounding shape that had only straight lines.
Text and envelope distort bug still needs work.
I've seen this reported before but it is strange why it has not been addressed in the latest version of AI, the envelope distort with top object will warp text for example, incorrectly, if the bounding object is at a certain angle. The workaround is not satisfactory because the bounding object must be rotated more horizontally to the text, resulting in an env. distort that's not the intended effect. Please see examples of before and after: one is correct (had to derive from CorelDraw), the other is not (AI).Another issue is…
3 votes -
Find and Replace text results in unwanted repeated characters
Illustrator v 28.0
Mac OS Ventura 13.4.1Using the Edit > Find and Replace... function to search for and remove text results in the first character after the removed text to be repeated. For example:
Old text: Lorem Singapore / Lorem Hong Kong / Lorem Australia
Find "Lorem " and replace with nothing
Result: SSingapore / HHong Kong / AAustralia3 votes -
Enormément de latence
Je rencontre des problèmes avec illustrator. Mon ordinateur est équipé de Windows 10 et d'une carte graphique NVIDIA RTX A4500 à jour. Depuis la version 28.0 de l'application, celle-ci met beaucoup de temps à se lancer et lorsque cela se produit, je n'arrive pas à accéder à l'écran d'accueil où je peux choisir le type de plan de travail que je souhaite utiliser. Je suis contraint d'ouvrir directement un fichier depuis mon explorateur de fichiers, sinon l'application ne fonctionne pas. De plus, une fois que j'ai ouvert un fichier, il y a un temps de latence d'au moins 30 secondes, voire plus, entre chaque clic et l'exécution de l'action correspondante... En résumé, l'application est inutilisable.
Je rencontre des problèmes avec illustrator. Mon ordinateur est équipé de Windows 10 et d'une carte graphique NVIDIA RTX A4500 à jour. Depuis la version 28.0 de l'application, celle-ci met beaucoup de temps à se lancer et lorsque cela se produit, je n'arrive pas à accéder à l'écran d'accueil où je peux choisir le type de plan de travail que je souhaite utiliser. Je suis contraint d'ouvrir directement un fichier depuis mon explorateur de fichiers, sinon l'application ne fonctionne pas. De plus, une fois que j'ai ouvert un fichier, il y a un temps de latence d'au moins 30 secondes,…
3 votes -
[Illustrator 27.9] Changing the Fill Color of All Objects Becomes Impossible After Using the Gradient Tool
After I change the color of a gradient stop several times, changing the fill color of virtually all objects becomes impossible until I restart Illustrator.
How to reproduce the bug:
1) Create any object with a gradient fill.
2) Keep changing the colors of the stops.
3) Once changing the colors becomes impossible, create a new object in either the same or a new document and try to set its fill color.
3 votes -
Can't change the color of a gradient stop to an existing swatch
Most infuriating Gradient Swatch forever bug. This bug has been persistent through the past several updates and I don't understand why Adobe is ignoring such an infuriating bug that should not be that hard to correct. Click on the gradient stop and select a swatch from the popup swatches palette and no effect.
3 votes -
Don’t delete preferences after downgrade
This issue is critical.
When downgrading using the CC app (from “Other versions”), the entire preference folder is wiped out, for instance from 27.9 to 27.8.1.
It means that downgrading delete without warning years of work on custom shortcuts, transparency presets, default options, workspaces, etc.
I lost everything just because I wanted to avoid some bugs I had in 27.9.
At the very least, there should be a warning. Ideally, there should be no deletion of preferences.
Even if the use makes a copy of their preferences folder (for instance by copying “enGB” to “enGB (backup)”, the backup copy is deleted during the downgrade.
This is extremely damaging, as many professionals rely on heavy customization of their work tools. If a new version is unstable or buggy, they will downgrade to be able to work. If they loose all there preferences during the process, they would not be able to work at all (hello!).
Example of preference folder: ~/library/Preferences/Adobe/Adobe Illustrator/Adobe Illustrator 27 Settings
This issue is critical.
When downgrading using the CC app (from “Other versions”), the entire preference folder is wiped out, for instance from 27.9 to 27.8.1.
It means that downgrading delete without warning years of work on custom shortcuts, transparency presets, default options, workspaces, etc.
I lost everything just because I wanted to avoid some bugs I had in 27.9.
At the very least, there should be a warning. Ideally, there should be no deletion of preferences.
Even if the use makes a copy of their preferences folder (for instance by copying “enGB” to “enGB (backup)”, the backup…
3 votes -
フォントが反映されない
一部フォントが反映されません。
現在確認できているのは「AB-kirigirisu」「UDShinMGoPro6N-Light」「TBUDRGoStd-Regular」「mplus-1c-heavy」「mplus-2p-black」の5種です。
この5種がillustrator内の文字ウィンドウのフォントファミリーを設定の一覧に表記がありませんが、ブラウザのAdobe Font内にはフォントが追加されている状態になっています。
フォントをアクティベートする、フォントを一旦削除してから再度追加しなおす、PCを再起動するなどしましたが、改善しませんでした。3 votes -
Random extra lines generated along with results in 3D & Materials tool in vector mode.
I am working on a logo for a client - generating metallic text elements for part of it. The tool works quite well, but I'm having an issue where I cannot get it to stop drawing seemingly random vector lines around the generated element.
It seems to be persistent across EVERY setting. Bevel or inflate, raytracing or not, any quality, any DPI, any color space, reduce noise or not, it is independent of material - IDK what else to try. They are not selectable, I cannot do anything with these extra lines!
It does go away when you turn vector off, but I need this logo to remain as a vector, because it will be printed in various sizes from business card to large banners.
I'm kind of losing my mind here, I'm supposed to present this artwork to the client tomorrow and I don't think I can present it with these random lines!
Additional note, if I drag that element into the graphic styles tab, and then try to apply it to another copy of the same element, it draws the exact same set of extra lines.
Additional note 2: The extra lines don't seem to be present if I export the element as a 3D .usda file, but I can't seem to then reimport that to illustrator.
I just updated illustrator and no change.
I tried turning stroke off and generating an equivalent offset path to no avail.
I am working on a logo for a client - generating metallic text elements for part of it. The tool works quite well, but I'm having an issue where I cannot get it to stop drawing seemingly random vector lines around the generated element.
It seems to be persistent across EVERY setting. Bevel or inflate, raytracing or not, any quality, any DPI, any color space, reduce noise or not, it is independent of material - IDK what else to try. They are not selectable, I cannot do anything with these extra lines!
It does go away when you turn vector…
3 votes -
Illustrator 27.9 introduces severe choppiness when panning with fingers on trackpad rather than Hand tool
When panning with the Hand tool, performance remains intact and panning is smooth. When using trackpad or mouse to move the canvas, frame rate is severely low, 10 fps, even on an empty document. This is a new issue that has existed in the past but had been resolved sometime in the past year or two.
Using a MacBook Pro with M2 Max 38-core GPU running macOS Ventura 13.5.2, the latest as of now.
This issue reduces efficiency and hampers productivity, making it unpleasant to navigate small documents and impossible to navigate large ones with multiple dartboards.
Uninstalling and re-installing Illustrator, and erasing preferences, with multiple system restarts in between, did not resolve the issue.
This issue is not reproducible in Illustrator 27.8.1, before upgrading or after downgrading from 27.9. Performance with the mouse/trackpad or with the hand tool is identical and runs at 60 fps on an external display and 120 fps on the built-in display.
When panning with the Hand tool, performance remains intact and panning is smooth. When using trackpad or mouse to move the canvas, frame rate is severely low, 10 fps, even on an empty document. This is a new issue that has existed in the past but had been resolved sometime in the past year or two.
Using a MacBook Pro with M2 Max 38-core GPU running macOS Ventura 13.5.2, the latest as of now.
This issue reduces efficiency and hampers productivity, making it unpleasant to navigate small documents and impossible to navigate large ones with multiple dartboards.
Uninstalling and re-installing…
3 votesThe fix to this issue is available in Beta 28.1 21 (and above) and Prerelease 28.0.66 (and above). Please check, if you can, and reply back if it works for you.
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Font Height settings not working with all-small-cap typefaces
Working in MacOS 13.5.2
Illustrator 27.8.1
When setting type in a Area Type box, the default Font Height is snapping to the x-height of the text, but only when using fonts with small-cap style lowercase letterforms, rather than typical lowercase forms. When using a font with typical lowercase, the Font Height of the box is defaulting to the height of uppercase letters, as expected.
This behavior is happening to fonts installed locally on my system, as well as those activated though Adobe Fonts.
Selecting various settings for the Font Height option in the Character panel does not alter this behavior, for any of the fonts regardless of style.
Working in MacOS 13.5.2
Illustrator 27.8.1
When setting type in a Area Type box, the default Font Height is snapping to the x-height of the text, but only when using fonts with small-cap style lowercase letterforms, rather than typical lowercase forms. When using a font with typical lowercase, the Font Height of the box is defaulting to the height of uppercase letters, as expected.
This behavior is happening to fonts installed locally on my system, as well as those activated though Adobe Fonts.
Selecting various settings for the Font Height option in the Character panel does not alter this behavior,…
3 votes -
Insufficient data for an image
Saving as .PDF from .AI gives me this warning if I am using any type of image (.JPG, .PSD, .TIFF, .PSB) over 100MBs. When the PDF starts to open in Acrobat the warning comes up.
Machine: Mac Studio 13.5.1 (22G90)
Illustrator 27.8.1I solved the problem by going back to version 27 and exporting one of the files that I was having issues with.
3 votes -
duplicates all the placed images
Every time I open a document with images I get an alert about images not found, without having moved them since I saved the document and when I locate them again, when the document is opened all the duplicate images appear, and it places them in the center of the document . I attach a screenshot of how duplicate images appear to me
3 votes -
Translation error for Turkish
Column for Turkish is Sütun; but it is misspelled and written as sütün.
All sütün words must be replaced with Sütun.
You can see it in new document window (sütünlar).3 votes -
Make Adobe products inclusive for people with vision problems.
It is impossible to change the menu color (make it dark like the rest of the interface) in Illustrator even after editing the registry in Windows 11. Only the Effect menu changes color according to the system settings, the rest (File, Edit, Type etc) remain blinding-white, which is critically bad for people with vision problems.
3 votes -
Métodos abreviados de teclado
No funciona ningún atajo de teclado, la opción "valores por defecto de Illustrator" está vacía.
3 votes -
Horizontal Scroll **** + mouse wheel
On mac OS, Illustrator version 27.8
Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.
Expected behaviour is for the view to scroll left or right.
Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.
It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.
This is a rudimentary feature of the UI, and important. Also a seemingly quick one to find and correct.
Am I right?
On mac OS, Illustrator version 27.8
Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.
Expected behaviour is for the view to scroll left or right.
Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.
It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.
This is a…
3 votes -
直線ツールで線を描画してから、線の色をコード入力すると白になる
（１）塗りと線の色指定をともに「なし」の状態にする。
（２）直線ツールで線を描画する。
（３）（２）の描画後（線が選択された状態で）線の色のメニューをダブルクリックすると、「カラーピッカー」のメニューが表示される。
（４）（３）で表示されたカラーピッカーの色コード（＃）の箇所に、黒のコード「000000」を手入力すると、線が黒にならずに「FFFFFF」の白になってしまう。3 votes -
コピーできてない
win11 最新CCを使用
切り取り（ctl+X）をペースト(ctl+v)しているが
切り取りしたもの自体がなくなります（クリップボードに取れていない？）
貼り付けがスカされます。切り取りしているので、コピーし忘れではない。
このデータがおかしいのか、アップデートのせいなのか
PCがおかしいのか不明改善お願いします。
3 votes
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