Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8155 results found
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Stop remembering my last save as file type!!!
I've used Illustrator for decades, and the only file type that a new document should be saved as is an .AI file. For the love of God, please go back to .AI or allow me to choose .AI as my default file type!!!
1 voteWe have fixed this issue in latest version of Illustrator - v29.8.1
Please update your Adobe Illustrator and let us know your observations.
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App Lag when using Recolor
I am working with Adobe Illustrator 29.7.1 on Windows.
When using the Recolor dialog the app stops responding to any command or action I take outside from the artwork display.
The app also doesn't inform me if there is a crash or that the app is not responding.
Thanks in advance1 vote -
Fonts not showing after update to 29.8
Intermittent issue there are only a handful of basic fonts avaible to choose from (myriad, arial and a couple others) where as I have thousands installed.
Have downgraded to previous veriosn of illustrator for now (29.7.1) and it works again fine1 vote -
Quit making fonts unavailable (Neuropol)
Almost every time that I open my menus and logos the fonts that I use are no longer available. I used the same Neuropol font for my menus and logos for 14 years before going to the cloud-based software. Since going to cloud based software I have had to resolve the missing Neuropol font to a slightly different variation at least 4 or 5 times. Not only is it annoying and time consuming, it is causing inconsistencies in my brand, and with this current update, it does not work at all.
1 vote -
Extremelly laggy experience
I have i9 14th gen CPU, 64 GB Corsair vengeance RAM , a 5090 RTX.. still my illustrator lags like crazy... It runs 10X smoother in my mac with M1 pro chip and 16GB RAM! This is soo annoying, I loose hours daily because of this lag...
1 vote -
There is an error when saving a template in the templates folder
There is an error when saving a template in the templates folder
1 vote -
The program is crashing frequently
The program is crashing frequently, giving a black screen and sometimes the screen freezes on a file, even if I change tabs.
1 vote -
Installed Fonts not showing
Previously installed fonts not showing anymore. Says the fonts are missing but it worked previously and maybe 1 in 10 times it will have no error and the fonts will show. These fonts exist on my PC so it's not a cloud issue as far as i can see.
1 vote -
Missing fonts are no longer highlighted when file opens
Quand j'ouvre un fichier et que je n'ai pas la police ouverte, avant j'avais le texte en surbrillance ce qui permettait de voir où la police était manquante.
Maintenat j'ai bien la fen^tre qui s'ouvre me disant que la police est manquante, mais je ne vois pas où ?When I open a file and I don't have the font open, I used to have the text highlighted, which allowed me to see where the font was missing.
Now I have the window that opens telling me that the font is missing, but I can't see where it is.1 vote -
Le matériau 3D se transforme en image lorsque j'enregistre et rouvre le fichier
Quand je fais du 3d matière, quelque fois cela se transforme en lien une fois enregistrer, fermer et ouvert le fichier. Malheureusement je ne peux plus connaitre l'effet que j'ai réalisé et plus le copier
1 vote -
割注指定の文字と通常の文字の間のカーニングおよびトラッキングができない
「割注で2段に指定した文字」と「通常フォントサイズの文字」の字間をカーニングおよびトラッキングで広げることはできますが、詰めることができません。環境設定でトラッキング「100/1000em」で設定もしています。割注設定している文字の字間は詰めることはできるのですが…。
1 vote -
Applying a material to an extruded object says it’s not enough RAM
I apparently don't have enough RAM to do this. I'm trying to add a material to the border of the left file, it's a fill not a stoke... I have 96GB of RAM.... I am apparently using 26GB of memory. 70 Gb of RAM Should really be enough for almost anything I would think. Please let me know if there's a way I can use these tools if not I'll have to go back to my client and say "Adobe can't do it" once again.
1 vote -
Text style in a mess when editing text. They appear ok in Preview mode. I can't complete the task or job.
I am trying to edit this text in illustrator 29.7.1. Each time a type, make an amendment to the existing text it scrambles all of the settings and messes everything up (please see screenshots of before and after). I've tried to output to PDF but this also displays in a mess. Please let me know if there is a fix so I don't have to abandon this job and start again. Thanks, D
1 vote -
Show pixel grid above 600 zoom not working
I am tying to do pixel based artwork and I want to see the pixel grid when zooming in at high values. There is an opition in preference panel to show pixel grid above 600 zoom which is not working
1 vote -
Slow PDF management
Ai 29.7.1
Very slow redrawing/UI of imported [small] PDF1 vote -
実践チュートリアルに関するエラー
実践チュートリアルがひらけません
1 vote -
Joining two paths completely ruins brush width/variable stroke width profiles
- Draw a path with a pressure-sensitive brush. Draw another one that begins near where the first one ends.
- Select the ends of both paths. Object > Join.
Wonder why the resulting pressure profile bears no resemblance to what you had on screen before the join.
Draw a path with a variable stroke width. Draw another one that begins near where the first one ends.
Select the ends of both paths. Object > Join.
Wonder why the resulting width profile bears no resemblance to what you had on screen before the join.
I think it might be just grabbing the pressure/width profiles from the topmost stroke and applying that to the entire joined path. Which is not what I think anyone would expect, I feel like the expected behavior is that a new stroke has a pressure/width profile generated by appending the first path's profile to the second.
I'm super surprised there isn't an entry for this in UserVoice that I can find. Maybe I'm just no good at searching this thing. Maybe there's a ton of bug reports in the old bug database from before uservoice. Remember that thing? Where it was just a form on Adobe's site that you could type stuff into with no idea if anyone ever saw it? Wikipedia tells me UserVoice launched in 2008, two years before variable-width strokes were introduced in 2010, but I dunno when Adobe started using it. And of course this behavior has existed for pressure-sensitive brushes since 1998 when brushes were first introduced back in Illustrator 8. I dunno when the Join tool first appeared, I started with Illustrator 8 and I assume it goes back to like v1 or 2.
Anyway. Now there's a bug for this. I wrote it up because a new user just asked what they assumed was an incredibly stupid noob question on the Illustrator subreddit and I got to tell them that no, they're not missing a weird corner of the docs, Illustrator just bungles this incredibly basic operation because Adobe has had zero attention to detail for twenty-seven years.
- Draw a path with a pressure-sensitive brush. Draw another one that begins near where the first one ends.
- Select the ends of both paths. Object > Join.
Wonder why the resulting pressure profile bears no resemblance to what you had on screen before the join.
Draw a path with a variable stroke width. Draw another one that begins near where the first one ends.
Select the ends of both paths. Object > Join.
Wonder why the resulting width profile bears no resemblance to what you had on screen before the join.
I think it might be just grabbing the pressure/width…
1 vote -
Error al crear cuadricula
Tengo windows 10, Ram de 8GB, Disco ssd de 900GB, procesador corel i5.
Ajusto los divisores de la cuadricula pero al crearla, los divisores verticales cambian aleatoriamente la cantidad, por números mucho más grandes. Adjunto video.1 vote -
The vertical text get reversed in an exported PDF
July 2025 PDF export worked now when I export a PDF if a number is vertical it won't read it correctly for ex. 42 will read it as 24 it only happens with vertical text numbers
1 vote -
「グリッドを表示」と「アウトライン表示」を同時に選択するとクラッシュする事象
illustrator v29.7.1にて、「グリッドを表示」と「アウトライン表示」を同時に選択すると即座にクラッシュする。
＜環境＞
Mac studio(macOS Sonoma 14.7（23H124） / A2 MAX)v29.7.1以前のバージョンでも起きていたかは不明です。
特に困るような症状ではないが、一発クラッシュなので。1 vote
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