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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8298 results found

  1. The "color spectrum" in Color panel always shrinking to the minimal size and it is very annoying.

    Every time I open Adobe Illustrator, the "color spectrum" in color panel always shrinking to the minimal size. Could you please make it not change according to the size the user wants. I usually need the "color spectrum" to be full size (maximum size). That would really help us designer a lot. Thanks, Adobe team.

    5 votes

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  2. Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings.

    Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings. Sequoia bug, AI bug, or Sequoia revealing this was happening all along. Could just be the color picker, could not. Doesnt happen reliably with color picker use. Only happens in Illustrator and only since the Sequoia upgrade. Something isnt working right between the OS and app.
    If screen monitoring is turned off, Illustrator should not be able to monitor.

    5 votes

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    7 comments  ·  Other...  ·  Admin →
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    Illustrator uses Apple screenshot API to pick colors outside the Illustrator window with Eyedropper tool. Apple has enhanced security in the recent OS updates to let user know which applications are recording the screen, whether you pick a color value of single pixel or recording the entire screen.

    Illustrator is not recording users's screen, it is required for Eyedropper tool to pick color from single pixel.

  3. Very laggy zooming in and out using mouse scroll since versions 28.1

    I'm on Windows 11, using the newly updated AI 29.0. This has been mostly my issue since AI 28.1 onwards. I've been using AI 28.0 without any problems, but I try out every new version to see if the issue will be resolved. I have a good internet connection (700++ Mbps). I think my system has more than the minimum requirements.

    For AI 28.0 - both .AI and AIC (cloud) files can be zoomed in and out using mouse scroller without any problems.

    For AI 28.1 - 29.0 - Locally saved .AI is somewhat laggy. Cloud saved .AIC has a…

    5 votes

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    2 comments  ·  Performance  ·  Admin →
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  4. Smart Guide Measurement Labels give a diameter for polygon live shapes, but show a width and height

    Smart guide measurement labels display the diameter of polygon live shapes rather than their width/height, but still lists it as W/H in the label itself.

    Steps:
    1. Create a polygon with a square bounding box (like an octagon)
    2. With smart guide measurement labels on, drag to a specific size.
    3. Note discrepancy between the size listed when you release and the size in the transform panel.

    Result: Label displays a different W/H figure than the transform panel.
    Expected result: Either the measurement label explicitly informs the users that it displays diameter (i.e.: 'Dia: 100 px'), or it displays the…

    5 votes

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    0 comments  ·  Selection  ·  Admin →
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  5. AI 29.0 runs slower than previous version

    Is Illustrator running increasingly SLOW with every single update! It's not an update if the application keeps getting WORSE.

    5 votes

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    5 comments  ·  Performance  ·  Admin →
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  6. Threaded text area box disappears after saving

    MacOS Ventura 13.7
    Illustrator 28.6 and newer

    When I convert a document to curves, save a copy, and then press Undo so I can have the text boxes editable again. As soon as I press Save after doing this, the second text frame in a thumbnail in Finder vanishes, while still existing in the document.

    5 votes

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  7. Contextual alternates don’t work for Cyrillic letters with Adobe Single-line and Every-line composers

    While Ai allows to pick a contextual alternate for Cyrillic letters for fonts that support them, it actually works only for Middle-Eastern & South-Asian composers, but is visually ignored for Adobe Single-line and Every-line composers.

    Take a look at the GIF attached.

    5 votes

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  8. ADOBE: FOR GOD'S SAKE WILL YOU TRANSFER CUSTOM SETTINGS AFTER AN UPDATE ALREADY

    ADOBE IT IS 2024.

    FOR GOD'S SAKE -- AND THIS IS ALL CAPS BECAUSE I'M YELLING -- ADD THE FOLLOWING CODE TO ALL ILLUSTRATOR UPDATES:

    Copy <Old Custom Workspace AND Keyboard Settings> to <New Version>

    Okay? It can't be that friggin' complicated. I'm trying to write a PowerShell VBA to do it, and I'm not a coder.

    I AM SICK AND TIRED OF HAVING TO MANUALLY GO IN AND TRY AND FIGURE OUT WHERE ALL MY CUSTOM SETTINGS ARE LOCATED AND THEN MANUALLY COPYING THEM TO THE UPDATED FOLDER.

    This might be too much for UX, but golly gee gosheroonies,…

    5 votes

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  9. Variation in exported image size based on coordinate position when using Asset Export

    I think I'm seeing a bug in the size of an exported image when using Asset Export for Illustrator v27.5 on Windows 10 22H2 19045.3803. Here's what I've done and the result I'm seeing:

    • Create a new empty document, I used an artboard size of 60" x 36" with coordinates (0", 0")
    • Add a square to Layer 1 sized to 5" x 5" with a position of (10", 10")
    • Create a new layer, Layer 2
    • Add another square to Layer 2 sized to 5" x 5" with a position of (30.5", 20.5")
    • Select Layer 1 and Layer 2 in the…
    5 votes

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  10. Gaussian Blur amount for the object dragged differs

    If you apply a Gaussian Blur effect to an object and drag it, Illustrator will change the value slightly and restore it back when the transformation is complete.

    It seems that Real-Time Drawing and Editing option does not apply the same amount of blur while the drag is in progress.

    Especially noticeable if you hide edges temporarily with Cmd/Ctrl + H.

    Increasing the blur radius makes the dragged preview blurrier, but still less than the intended value.

    5 votes

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  11. Modifying paragraph / character style doesn't trigger the unsaved changes flag

    Illustrator doesn't prompt to save changes to paragraph styles if no other changes are made to a document.

    To reproduce:
    1. Create a document, add a paragraph style, save and close.
    2. Reopen document, modify the paragraph style, close document.

    Expected:
    At the end of step 2, when closing the document, Illustrator should ask if I want to save my changes, but it does not. After modifying the paragraph style, I can also see that the asterisk (*) does not appear next to the filename on the current tab, which normally indicates unsaved changes.

    28.2 on macOS 12.6.5

    5 votes

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  12. Adobe Illustrator scrolling issue with XP-Pen tablet

    Hi, I am using XP-pen Star 0-3 tablet. My tablet is correctly with other Adobe programs, only in Adobe illustrator it starts working erratically while scrolling.
    I can function normally in Adobe illustrator, however whenever I touch any scrolling bar, entire artboard starts scrolling with movement of mouse.
    I have attached the video for better clarity.
    Please help

    5 votes

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    2 comments  ·  Other...  ·  Admin →
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  13. App freezes when battery is low

    The app freezes when the battery on my MacOS laptop gets low. However, it freezes in such a way that MacOS doesn't realize that the app is frozen.

    5 votes

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    3 comments  ·  Performance  ·  Admin →
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  14. Leading (line spacing) not shown, blank, in Character panel

    OS:
    Various Mac OS versions and hardware, including M2 Mac Studio and M3 MacBook Pro. Confirmed in screenshots on:
    Mac Sonoma 14.1
    Apple M3 Pro
    36GB of RAM

    ILLUSTRATOR VERSION:
    Various versions. Confirmed on Adobe Illustrator 2024 v28.0 (used for screenshots). This happens across computers and OS and Illustrator versions.

    STEPS TAKEN:
    Opened file and clicked on text.

    EXPECTED RESULTS:
    Selecting text should show leading in Character Panel.

    ACTUAL RESULTS:
    Leading field is blank in Character Panel.

    Leading (line spacing) is sometimes not shown in the Character Panel. The field is blank. This can occur when selecting many characters, which…

    5 votes

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  15. Shortcut for "New from template" does not always work on the home screen

    Open a fresh instance of Illustrator 2024 mac, use the CMD+Shift+N shortcut to open the new from template window, close it and try again. Most often the shortcut does not work. This is also the case if the shortcut is used after closing a file and returning to the home screen.

    5 votes

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  16. Accent changes fonts

    When we use Variable Concepr Fonts if I write text that contain letters with accents, the style of the typography changes. It's quite annoying.
    OSX Ventura 13.6
    Illustrator CC2024
    (See image)

    5 votes

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  17. Retype does not work at all in Czech version of Illustrator CC 2024 (28.0)

    The Retype function does not work at all on Windows 10. All attempts end with the message Selection not recognized. It doesn't matter if it's a vector, a bitmap. It doesn't recognize anything. Not even Hello in Helvetica.
    On MacOS 13.4.1 the app displays possible similar fonts but you can’t select them, download them, nothing. Dead end.

    Nice work, Adobe!

    5 votes

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  18. v27.8.1 - Random files having images corrupted upon file save

    Mac OS 13.5.1 / Illustrator 27.8.1 / Apple Studio M1 Max

    After updating from 27.7 > 27.8.1 files saved in native .ai format (pdf compatibility) with embedded images are randomly becoming corrupted (does not happen to all documents). The files will open up in illustrator just fine, and appear normal, but the image preview and rasterizing into photoshop will show the included images with blank white space, or areas of garbled distortion. The corrupted files will also fail to process on our RIP. This has appeared on 2 different computers immediately following the update. This has been alleviated completely by…

    5 votes

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  19. Horizontal Scroll **** + mouse wheel

    On mac OS, Illustrator version 27.8

    Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.

    Expected behaviour is for the view to scroll left or right.

    Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.

    It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.

    This is a…

    5 votes

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  20. Image Trace panel becomes empty when docked

    with the new update, image trace is not working properly. it keeps on being empty . and you can only choose from the options from above not in the window . then i have to always restart illustrator and close the tab of it and reclick the image trace tab for it to show temporarily because when you do an image trace then click on "advance" it will again be blank! no options just grey

    5 votes

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