8270 results found

1. ADOBE: FOR GOD'S SAKE WILL YOU TRANSFER CUSTOM SETTINGS AFTER AN UPDATE ALREADY

   ADOBE IT IS 2024.

   FOR GOD'S SAKE -- AND THIS IS ALL CAPS BECAUSE I'M YELLING -- ADD THE FOLLOWING CODE TO ALL ILLUSTRATOR UPDATES:

   Copy <Old Custom Workspace AND Keyboard Settings> to <New Version>

   Okay? It can't be that friggin' complicated. I'm trying to write a PowerShell VBA to do it, and I'm not a coder.

   I AM SICK AND TIRED OF HAVING TO MANUALLY GO IN AND TRY AND FIGURE OUT WHERE ALL MY CUSTOM SETTINGS ARE LOCATED AND THEN MANUALLY COPYING THEM TO THE UPDATED FOLDER.

   This might be too much for UX, but golly gee gosheroonies, why don't you create a folder called "Workspaces (Modified)" and have ALL custom settings stored in it, Workspaces, Keyboards, Menus, Toolbars.

   Oh wait, there IS such a folder, but custom settings are stored in there, in no subfolder at all, in various other subfolders.

   How about being consistent ? Even better, how about putting custom settings in a folder with the same name in the same location under ALL the Creative Cloud apps???????

   ADOBE IT IS 2024.

   FOR GOD'S SAKE -- AND THIS IS ALL CAPS BECAUSE I'M YELLING -- ADD THE FOLLOWING CODE TO ALL ILLUSTRATOR UPDATES:

   Copy <Old Custom Workspace AND Keyboard Settings> to <New Version>

   Okay? It can't be that friggin' complicated. I'm trying to write a PowerShell VBA to do it, and I'm not a coder.

   I AM SICK AND TIRED OF HAVING TO MANUALLY GO IN AND TRY AND FIGURE OUT WHERE ALL MY CUSTOM SETTINGS ARE LOCATED AND THEN MANUALLY COPYING THEM TO THE UPDATED FOLDER.

   This might be too much for UX, but golly gee gosheroonies,… more

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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2. Variation in exported image size based on coordinate position when using Asset Export

   I think I'm seeing a bug in the size of an exported image when using Asset Export for Illustrator v27.5 on Windows 10 22H2 19045.3803. Here's what I've done and the result I'm seeing:

   • Create a new empty document, I used an artboard size of 60" x 36" with coordinates (0", 0")
   • Add a square to Layer 1 sized to 5" x 5" with a position of (10", 10")
   • Create a new layer, Layer 2
   • Add another square to Layer 2 sized to 5" x 5" with a position of (30.5", 20.5")
   • Select Layer 1 and Layer 2 in the Layers menu
   • Then select Collect for Export
   • In Asset Export, change the export settings to scale to a resolution of 25 PPI as PNG
   • Then export

   I had expected I would get 2 images each with dimensions of 125 x 125. Instead, I get one image at 125 x 125 and the other image at 126 x 126.

   This seems like a bug where the export is rasterized based on the artboard coordinate system instead of the asset's relative coordinate system, which can result in fractional dimensions that round up. Is it possible to get a bug fix for this or is there a newer version of AI that has this fix?

   I think I'm seeing a bug in the size of an exported image when using Asset Export for Illustrator v27.5 on Windows 10 22H2 19045.3803. Here's what I've done and the result I'm seeing:

   • Create a new empty document, I used an artboard size of 60" x 36" with coordinates (0", 0")
   • Add a square to Layer 1 sized to 5" x 5" with a position of (10", 10")
   • Create a new layer, Layer 2
   • Add another square to Layer 2 sized to 5" x 5" with a position of (30.5", 20.5")
   • Select Layer 1 and Layer 2 in the… more

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   8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. Gaussian Blur amount for the object dragged differs

   If you apply a Gaussian Blur effect to an object and drag it, Illustrator will change the value slightly and restore it back when the transformation is complete.

   It seems that Real-Time Drawing and Editing option does not apply the same amount of blur while the drag is in progress.

   Especially noticeable if you hide edges temporarily with Cmd/Ctrl + H.

   Increasing the blur radius makes the dragged preview blurrier, but still less than the intended value.

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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4. Modifying paragraph / character style doesn't trigger the unsaved changes flag

   Illustrator doesn't prompt to save changes to paragraph styles if no other changes are made to a document.

   To reproduce:
   1. Create a document, add a paragraph style, save and close.
   2. Reopen document, modify the paragraph style, close document.

   Expected:
   At the end of step 2, when closing the document, Illustrator should ask if I want to save my changes, but it does not. After modifying the paragraph style, I can also see that the asterisk (*) does not appear next to the filename on the current tab, which normally indicates unsaved changes.

   28.2 on macOS 12.6.5

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. Adobe Illustrator scrolling issue with XP-Pen tablet

   Hi, I am using XP-pen Star 0-3 tablet. My tablet is correctly with other Adobe programs, only in Adobe illustrator it starts working erratically while scrolling.
   I can function normally in Adobe illustrator, however whenever I touch any scrolling bar, entire artboard starts scrolling with movement of mouse.
   I have attached the video for better clarity.
   Please help

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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6. App freezes when battery is low

   The app freezes when the battery on my MacOS laptop gets low. However, it freezes in such a way that MacOS doesn't realize that the app is frozen.

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   3 comments  ·  Performance  ·  Delete…  ·  Admin →
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7. Leading (line spacing) not shown, blank, in Character panel

   OS:
   Various Mac OS versions and hardware, including M2 Mac Studio and M3 MacBook Pro. Confirmed in screenshots on:
   Mac Sonoma 14.1
   Apple M3 Pro
   36GB of RAM

   ILLUSTRATOR VERSION:
   Various versions. Confirmed on Adobe Illustrator 2024 v28.0 (used for screenshots). This happens across computers and OS and Illustrator versions.

   STEPS TAKEN:
   Opened file and clicked on text.

   EXPECTED RESULTS:
   Selecting text should show leading in Character Panel.

   ACTUAL RESULTS:
   Leading field is blank in Character Panel.

   Leading (line spacing) is sometimes not shown in the Character Panel. The field is blank. This can occur when selecting many characters, which might be expected if different characters in the selection have different leading.

   BUT this also happens when a single character is selected, or the cursor is between characters (screenshots attached), in which case, only one leading value is possible (or should be).

   Undefined leading is a serious problem, and makes matching or checking leading very difficult in a production environment.

   OS:
   Various Mac OS versions and hardware, including M2 Mac Studio and M3 MacBook Pro. Confirmed in screenshots on:
   Mac Sonoma 14.1
   Apple M3 Pro
   36GB of RAM

   ILLUSTRATOR VERSION:
   Various versions. Confirmed on Adobe Illustrator 2024 v28.0 (used for screenshots). This happens across computers and OS and Illustrator versions.

   STEPS TAKEN:
   Opened file and clicked on text.

   EXPECTED RESULTS:
   Selecting text should show leading in Character Panel.

   ACTUAL RESULTS:
   Leading field is blank in Character Panel.

   Leading (line spacing) is sometimes not shown in the Character Panel. The field is blank. This can occur when selecting many characters, which… more

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Shortcut for "New from template" does not always work on the home screen

   Open a fresh instance of Illustrator 2024 mac, use the CMD+Shift+N shortcut to open the new from template window, close it and try again. Most often the shortcut does not work. This is also the case if the shortcut is used after closing a file and returning to the home screen.

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Accent changes fonts

   When we use Variable Concepr Fonts if I write text that contain letters with accents, the style of the typography changes. It's quite annoying.
   OSX Ventura 13.6
   Illustrator CC2024
   (See image)

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   11 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Retype does not work at all in Czech version of Illustrator CC 2024 (28.0)

    The Retype function does not work at all on Windows 10. All attempts end with the message Selection not recognized. It doesn't matter if it's a vector, a bitmap. It doesn't recognize anything. Not even Hello in Helvetica.
    On MacOS 13.4.1 the app displays possible similar fonts but you can’t select them, download them, nothing. Dead end.

    Nice work, Adobe!

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    6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. v27.8.1 - Random files having images corrupted upon file save

    Mac OS 13.5.1 / Illustrator 27.8.1 / Apple Studio M1 Max

    After updating from 27.7 > 27.8.1 files saved in native .ai format (pdf compatibility) with embedded images are randomly becoming corrupted (does not happen to all documents). The files will open up in illustrator just fine, and appear normal, but the image preview and rasterizing into photoshop will show the included images with blank white space, or areas of garbled distortion. The corrupted files will also fail to process on our RIP. This has appeared on 2 different computers immediately following the update. This has been alleviated completely by downgrading to version 27.7. Also any file that has been damaged by saving out of 27.8.1 can be then opened in 27.7 and re-saved and the issue will have been fixed.

    Screenshot samples attached. Could not provided Ai files due to size.

    Mac OS 13.5.1 / Illustrator 27.8.1 / Apple Studio M1 Max

    After updating from 27.7 > 27.8.1 files saved in native .ai format (pdf compatibility) with embedded images are randomly becoming corrupted (does not happen to all documents). The files will open up in illustrator just fine, and appear normal, but the image preview and rasterizing into photoshop will show the included images with blank white space, or areas of garbled distortion. The corrupted files will also fail to process on our RIP. This has appeared on 2 different computers immediately following the update. This has been alleviated completely by… more

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The released version 27.9 should have a fix for this issue. Please test it to make sure images don’t get corrupted anymore and reply back.

12. Horizontal Scroll **** + mouse wheel

    On mac OS, Illustrator version 27.8

    Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.

    Expected behaviour is for the view to scroll left or right.

    Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.

    It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.

    This is a rudimentary feature of the UI, and important. Also a seemingly quick one to find and correct.

    Am I right?

    On mac OS, Illustrator version 27.8

    Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.

    Expected behaviour is for the view to scroll left or right.

    Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.

    It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.

    This is a… more

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. Image Trace panel becomes empty when docked

    with the new update, image trace is not working properly. it keeps on being empty . and you can only choose from the options from above not in the window . then i have to always restart illustrator and close the tab of it and reclick the image trace tab for it to show temporarily because when you do an image trace then click on "advance" it will again be blank! no options just grey

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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14. Can't open document in which high dpi pictures are linked or embedded on apple silicon

    Can't open document in which high dpi pictures are linked or embedded on apple silicon

    Files for replicating bug : https://we.tl/t-P3NRtsd0Ue
    or https://shared-assets.adobe.com/link/973a7a70-f913-472a-64d1-474ceb6b6959

    Procedure to replicate bug : Open “ImportFileInside.ai” on Mac studio M1 (apple silicon) machine and change the links inside from “FileLowDPI.ai” file to “FileHighDPI.ai” file. It doesn’t work and show an error message but works on Intel based Macs.

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. Unknown error when placing PDF in illustrator

    An unknown error occurs when placing PDF files into Illustrator. This appears to be an M1 issues as it does not occur on the Intel platforms or when I launch the Intel version on the M1 System.

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    6 comments  ·  Performance  ·  Delete…  ·  Admin →
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16. Share for review don't show the correct link for the file

    1. I shared for review a number of files, each time creating a new link for each file
    2. Now when I open the files and click share it doesn't show the correct link for that file and I can't update the link.

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    2 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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17. Pencil Tool - unknown error - Illustrator 27.5

    Whilst working and switching to the pencil tool I get an unknown error warning, and have to quit the program to try and fix it.

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    3 comments  ·  Tools  ·  Delete…  ·  Admin →
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18. クラウドドキュメントで文字スタイルを削除した後開き直すと削除した文字スタイルが表示される

    環境
    macOS 12.6.3
    Illustrator 26.5.2 および 27.3.1

    再現方法
    1. 新規書類を作成し文字スタイルを作成しクラウドドキュメントとして保存する。
    2. 1で作成した文字スタイルを削除してドキュメントを閉じる。
    3. 閉じたクラウドドキュメントを開くと削除したはずの文字スタイルが表示される

    ただし1で作成したクラウドドキュメントを開きその文字スタイルを編集したり新たな文字スタイルを追加した後に削除した場合はそのクラウドドキュメントを開き直しても削除した文字スタイルは表示されませんでした。

    クラウドドキュメントのみで発生する事象でコンピュータに保存したドキュメントでは発生しないことを確認しています。

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19. Properties panel shows incorrect selection state

    I'm using Illustrator version 27.1.1 on windows 10 64 bit.
    When selecting and object, the Properties panel shows "no selection" and some crucial features (like the reflecting buttons) are missing. Sometimes it shows 'Rectangle' when something else is selected... Changing values in it does nothing.

    I'm attaching a screenshot, where you can see that there is an object selected, but it doesn't appear as such in the Properties panel.

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    4 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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20. Illustrator crashes when you change document color mode from RGB to CMYK and from CMYK to RGB

    Illustrator crashes when you change a document color mode from RGB to CMYK, if the file was created in RGB and contains vector objects. If the file was created as CMYK and you try to change it to RGB, Illustrator crashes too.

    1. MacOS Ventura 13.1
    2. Illustrator 27.2
    3. Explained in the problem description
    4. Expected result - change color mode of the document. Actual result - application crashes.
    5. Attached a video and report from Apple

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    5 comments  ·  Other...  ·  Delete…  ·  Admin →
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