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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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793 results found

  1. Blend Tool Doesn't Really Work w/Text

    Simple rotation of text using the blend tool results in screwed up vectors, and it really sucks. Please fix it.

    2 votes

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  2. Transform > Mirror does not work properly

    Illustrator Version 25.0.1 german (Funktion SPIEGELN)

    Sometimes if i use many time the mirroring function this mistake comes

    An object is mirrored, (Funktion SPIEGELN in german) axis VERTICAL.

    The object is copied, mirrored again and he remembers the last setting and is mirrored again on the VERTICAL axis.

    Then suddenly in between he suggests the ANGLE axis.

    This problem happens after using many times this function mirror, and not evray time very strange.

    I never saw anything like this in the old versions.

    I work with Illustrator all day and something like that is for me noticeable.

    5 votes

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  3. Digitizer driver broken after switching to touch mode

    I'm working on a Lenovo Yoga ThinkPad with Wacom digitizer.

    In normal (notebook) mode, the pen is working properly. However, when flipping the screen and rotating it for hand writing (so that it lies flat in front of me) the Wacom driver breaks. No further input with the pen is possible. Starting the Wacom configuration tool says, the driver is not running. (It was working before properly.) Things are normal again after a reboot - until a flip the screen.

    The issue is reproducible and appeared first after the upgrade to Illustrator 2021 (25.4.1) and Windows 10 version 20H2.

    1 vote

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  4. illustrator 2021 ouvre photoshop 2020

    Sur Mac (pas sous win), illustrator 2021 ouvre les liens (pour modif) dans photoshop 2020, même si photoshop 2021 est ouvert…

    1 vote

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  5. Communicating with Adobe

    Hi Adobe people,

    I have a question about the communication with users. Under what circumstances does it make sense at all to post a comment/bug/idea/etc. in this place. Do users get heard? Is there a limit of votes above which ideas are actually implemented? How are decisions about what is fixed and what not made?

    I am asking because I have so many points collected over the years that I am planning to post. But this is kind of a lot of work on the side of regular work day that I want to make sure it is worth the…

    1 vote

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    Resolved (Comments Open)  ·  1 comment  ·  Other...  ·  Admin →
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  6. BUG: Unexpected (strange) outlines on semi-transparent shapes

    Creating shapes whose edges are perfectly aligned and then setting "no stroke" and uniform fill color works as expected with 100% opacity.
    With different transparency results in strange artifacts on the edges.
    The attached screenshot shows the problem and the example file is the source (bottom right shape in "Test source.ai").

    MacMini M1 2020
    macOS 11.2.1
    Illustrator 25.2

    3 votes

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  7. Incorrect file extension when exporting to *.png

    Hello! When I try to export an illustration to *.png, the file generated ends up with a *.dwg extension. If I rename the *.dwg-file to *.png and open it it's still a valid *.png file.

    The export is done using File->Export->Export As... Select *.png as file type, type a filename (with no dot in it), press Export. Select Resolution 150ppi, press ok. A *.dwg file is now created at the selected path

    1 vote

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  8. 文字をアウトライン化した後、グループ解除して透明度をつけるとR形状の部分のアンカーのハンドルと同じ角度の補助線のようなラインがでる

    環境
    Mac OS 10.14.6　Illustrator2021　ver.25.4.1

    再現手順
    1.文字を入力後、アウトライン化
    2.グループを解除する
    3.不透明度をつける（データは20％設定）

    フォントはいくつか試しましたが、試したフォント全てにでました
    他のIllustrator2021を使っているMacでも試しましたが同じ現象がでています。グループ解除を行わなければでません。

    1 vote

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「アウトライン化した文字に不透明度を設定すると、アウトラインの曲線部分に補助線のようなラインが出る」という問題につきまして、以下の条件で再現されることを確認いたしました。

    1. アウトライン化した文字列をグループ解除する
    2. 不透明度を設定する
    3. GPUプレビューで表示する（CPUプレビューでは問題ない）
    4. フォントの種類に依存しない
    5. macOS / Windows ともに発生する

    今後、開発の進捗がありましたらこちらでご報告いたします。
    よろしくお願いいたします。

    Illustrator チーム

  9. Get familiar pop over on Mac, comes up blank with no buttons to close.

    Have seen this on the most recent two updates for Illustrator - currently on 25.3.1.

    The help pop up loses its buttons and cannot be dismissed. Have to quit.

    1 vote

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  10. Preview bug path

    There's a bug in path preview. Illustrator shows me a wrong path corner. The path is correct. I have no border. There are not two path points over each other. If I print it out it's not visible. If I place the eps in InDesign, it's not visible.

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  11. Corner Rounding Errors: Rounding more than the selected corners

    1) Mac OS 10.15.6 / Adobe Illustrator 24.3

    2) Selected only the upper corners on this piece of artwork. Adding a corner round to them.

    3) I expect corner round to be applied only to the selected corners.

    4) Illustrator is changing the curve of the lower left and lower right larger exterior curves. (You can see the original artwork underneath in Cyan... only the upper 6 corners of the "w" were supposed to be effected). This is happening on many other pieces of art that I'm currently working on as well.

    14 votes

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    5 comments  ·  Other...  ·  Admin →
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  12. illustrator beta 25.3.0 password protected pdfs

    I cannot open nor save password protected pdf files.
    Macbook air M1, Big Sur 11.3.1

    1 vote

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  13. Mouse/Tablet issues when using Hej Stylus! in combination with Ai

    Operating system: macOS 10.15.6
    Graphics card: NVIDIA GeForce GT 750M 2 GB
    Intel Iris Pro 1536 MB
    Wacom Tablet, Intros Pro, or Cintiq 24 HD f.i.

    Broken: Ai CS6+

    Eilert from Hej Stylus! writing. Hej Stylus! is a tool that smoothes tablet output amongst other features.
    Hej Stylus! pulls live tablet event data and re-infuses altered events back into the macOS event stream using:

    CGEvent.tapCreate(tap: .cgSessionEventTap,
    place: .headInsertEventTap,
    options: .defaultTap,
    ...
    Using any of Hej Stylus!' position smoothing algos creates cursor issues in Ai - on tablet use only. Mouse is not affected.
    Using Tablet devices causes blender to 'use'…

    12 votes

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    2 comments  ·  Other...  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,

    Thanks for reporting the issue .
    We are not able to reproduce this issue in house. ,Kindly provide following info to nail down this issue:

    1)Kindly provide some video showing how in Illustrator issue is observed, Test file(Via File→Package) & elaborated steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

    Please mention the title of this issue as the subject of the mail. 

    Warm regards
    Aishwarya G Gadodia
    Illustrator Team

  14. Pressão da Caneta

    Comprei uma mesa digitaliazadora Huion HS64 e a pressão da Caneta não funciona, fica inativa essa configuracão do pincel. como mostro na foto em anexo.

    1 vote

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  15. Point d'ancrage texte ou objet disparait en zoomant en mode tracés

    Il est impossible de travailler correctement avec cette nouvelle fonction où les points d'ancrages (x) d'un texte et d'un objet disparaissent lors du zoom au delà de 140% (mode tracés). Pouvez-vous me confirmer que c'est un bug en vu d'être corrigé ? dans l'attente, merci.

    1 vote

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  16. Can't escape from isolation mode

    I have isolated a Transperency Mask (a gradient), but Ai doesn't show a way to get back to the top hierarchy. Escape-key also doesn't work/

    2 votes

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  17. 'cannot complete the operation because the layer is locked or invisible'.

    Always getting prompt: 'cannot complete the operation because the layer is locked or invisible'. Whenever I open an existing doc or switch between tabs! Started happening a couple of weeks or soago. Have updated, reinstalled, deleted prefs etc etc. Driving me crazy!

    1 vote

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  18. Compound Path Visibility Crash

    Hey y’all. When I have a hidden compound path in a layer and I try to make the path visible again, the app the freezes. This is a bit frustrating and not my art that I created is at a halt due to this bug.

    2 votes

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  19. Image trace does not allow to use your own colour palette

    Under advanced image trace, now when you use the dropdown palette and select 'Document library' and then select your own limited colour theme in the dropdown below, it makes no difference at all (even though it takes time re-rendering the image).

    This used to work really effectively, but I've had these issues for some time.

    I'm on the latest version of Illustartor 2020 (ver 24.2.3)

    I've attached a screengrab so you can see the colours are not being used!

    19 votes

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  20. Color settings Reversing to default

    AI is constantly reverting back to a default color setting "Emulate Adobe Illustrator 6.0". Even after im made changes, saved the settings and pressed okay. When I quit the app and relaunch it, i lose my setting.

    This started after I updated Illustrator on March 9, 2021. Im running version: 25.2.1

    4 votes

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