Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
65 results found
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Smart Guides not working most of the time
The Smart guides are not working correctly anymore. When trying to move or add an anchor point there are no smart guides to help align it. If I want use the object tool there are no guides while hovering unless a random object in my canvas is selected, then all of a suddeny smart guides work again. Once an object is created then it always has smart guides available when moving but not when trying to create it aka hovering with the object tool.
1 vote -
1 vote
This happens when Snap to Grid is enabled. Even when invisible, it still affects snapping and prevents Smart Guides from assisting to snapping at artboard’s edges.
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Artboard Snapping is broken when creating a new artboard
If you're creating a new artboard, you can snap the edges of the artboard to previously created artboards.
However, if you hold SHIFT to constrain proportions (handy if you're making social size assets for example), the snapping no longer works, even though you'll still see the snapping points.
Furthermore, when you constrain proportions, the artboard location will be a decimal point, meaning if you Export For Screens, you'll get extra pixels added to your artboard thanks to a different unrelated illustrator bug.
Video attached.
AI version 27.5
MacOS Ventura 13.2.13 votes -
Smart Guides do not work properly in large documents
I don't know if this is a recent problem with the 2023 version on Illustrator, but when I'm working on very large documents, smart guides simply do not work. I have to zoom really close to be able to snap and align this correctly. I believe that the behavior of such functionally should be scalable and independent of zoom levels.
1 vote -
Snap to point requires zooming in to work
Why do you have to zoom right in almost to get points to snap to each other properly? Do you understand how disruptive to workflow this is? It seems to be a real issue when not zoomed right in to an image. This is very annoying!
Regards,
Robert Bell
3 votesIf you are still having problems with this, please provide a test file and a small video showing the exact workflow and the combination of options used. This would help to start investigation.
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Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023
Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023
Also, dot grids are displayed a little bit shifted towards objects that are snapped and aligned to this grid
1 voteCan’t reproduce. Please provide more info, about your OS, GPU, and screenshots of the 'shifting towards objects' you refer to.
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Why i can't snap anything?
For a few days now Im not longer able to snap anything (objects, texts, guides, grids or else), so I cannot be precise when it is necessary.
1 voteIf you are still having problems with this, please provide a test file and a small video showing the exact workflow and the combination of options used. This would help to start investigation.
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Moving an object manually to align with another object, moves the wrong object
Quite often, when moving an object to snap to another object or anchor point, the moved object jumps back to its original position while the other object or even sometimes an anchor point makes the move instead
2 votesReported to be fixed in Beta 29.5.0.15 — please try to check if it now works as intended
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Guias Inteligentes están fallando al momento de alinear
Al momento de utilizar las guías inteligentes para alinear o mover objetos milimetricamente no queda en donde marca que está alineado.
1 vote -
Artboard's anchor points not working as expected.
Illustrator 25.4.1, Windows 10 Pro 21H1 build 19043.1110
I am trying to set the size of the artboard to the dimensions of certain elements in the drawing.
For this I would pick an anchor point of an artboard and align it with an anchorpoint of an object, smart guides and every necessary snap option is active.
However, the result is that the artboard is always off.
After trying for some time I found out that it's not the anchor point of the artboard that is aligned with the other anchor point, but the cursor. And the cursor is always a…1 vote -
Smart guides not snapping to artboard or other objects when multiple objects selected.
If you select more than one object and try to snap to the artboard bounds it does not show any snapping. This also happens if you have a lot of objects selected and try to snap to a guide or another group of objects.
7 votes -
Straight line extension does not work if the adjacent point has a handle
I have a shape.
Some points of it have handles, some are not.
For example, two points adjacent to the the bottom-most one: the right one has no handles, the left one has one.
This, for some user-unfriendly reasons, matters and dictates Ai to draw an extension or not to.
If I grab bottom point and try to move it along the right segment’s virtual extension, AI draws it for me and I can snap the point to it — 'because the adjacent point has no handles'.
If I move this same point along the basically same straight left segment,…17 votesI am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Anchor point position is not precise as if snapped to an unknown grid
So, the issue is with the anchor point placement on the artboard. At one stage the bug happens and I am not free to move my anchor points where i want, or I create a new file and it happens from this moment on. It is not linked with any of the preferences, resolution, snap to grid etc.. I tried them all.
So I have to find a previously created file where that doesn't happen, replace the vector content, resize my file and I'm good to go.
When it happens I cannot: snap to point, snap to grid, scale is…
1 vote -
Fix inconsistent Smart Guides
Smart Guides say 'intersection' while snapping to a midpoint / origin.
Even when an intersection is near, the origin is favoured by the algoritm.Best would be to configure Smart Guides priorities to the user's needs, or add 'Snap to intersections' in the View menu.
Please repear the wrong descriptions.
4 votes -
New version of Illustrator Smart Guides do not work
Ever since the last update, and now also with the brand new version (as of 6/17/20), the Smart Guides have stopped working properly, almost non-existent.
7 votes -
Snap to Point doesn’t work
Illustrator 2020, Snap to Point doesn't respond anymore.
Even if it's clearly turned on in the "view" menu.
It's getting pretty upsetting.18 votes -
Object move increments is off
Mac OS Catalina 10.15.6
Illustrator 24.3
Updated 09/26/2020Checked preferences, changed to .001 px and rebooted illustrator
Selecting an object and pressing the arrow keys the object would move a point at a time, now it is like I am always holding the shift (10px) instead.
After the update I select an object and try to move it a point or two moves it randomly in every direction but the direction I would like.
1 vote -
Pen tool snapping
The pen tool doesn’t currently snap to grid.
1 vote -
Snap To Grid not aligns with grid
AI version 24.2.1
OS Catalina 10.15.5
When Snap to Grid is selected, the points that the pen and shape tools snap to are not on the grid. They are slightly off. It is impossible to get points exactly on the grid. I've attached a file that shows where points snap to. These shapes were drawn with Snap to Grid on.
2 votes -
Objects not snapping to point in Illustrator
My objects or text boxes are not snapping to point (it is turned one), what do I do?
2 votes
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