8152 results found

1. Objects vanish when a PDF is exported

   The PDF document is not being saved correctly. I have tried saving it in different ways, changing the elements and it still isn't working. I believe it is a problem in Acrobat itself perhaps?

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Mateus, please File > Package the document, save the PDF preset used into a file, and send these over to the team for investigation, to sharewithai@adobe.com

   Put the link to this report in the body of the email as well: http://illustrator.uservoice.com/forums/601447/suggestions/49687994

2. Strokes smaller than 1 pt (or 1 mm) become zero when Stroke Weight down arrow key button is used

   If you set a stroke to 1 pt and click Stroke Weight down arrow key button, it correctly goes to the next smaller value from the dropdown — 0.75 pt.
   But if you do the same with 0.95 or anything smaller than 1 pt, clicking this button instantly makes it zero, skipping all the smaller values.

   It’s even worse if you set stroke units to be non-points — even though there are plenty of smaller values in the dropdown, and 1 mm is much larger than a point, it goes 0 too.

   While Cmd/Ctrl+arrow (not recorded) works fine with points, going 1-0.9-0.8... — for millimeters it works only down to 0.5, and then skips 0.35 and 0.25 (listed in the dropdown) and become 0 again.

   Ai hates other units...
   And we still don’t have hotkeys to jump weights (like we do for font size) — requested here: http://illustrator.uservoice.com/forums/333657/suggestions/32307397

   If you set a stroke to 1 pt and click Stroke Weight down arrow key button, it correctly goes to the next smaller value from the dropdown — 0.75 pt.
   But if you do the same with 0.95 or anything smaller than 1 pt, clicking this button instantly makes it zero, skipping all the smaller values.

   It’s even worse if you set stroke units to be non-points — even though there are plenty of smaller values in the dropdown, and 1 mm is much larger than a point, it goes 0 too.

   While Cmd/Ctrl+arrow (not recorded) works fine with points,… more

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   0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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3. Custom toolbars with plugin tools rearrange themselves alphabetically on launch

   Windows 11, Illustrator 29.3.1
   I use a custom toolbar with the tools I use most frequently (many Astute Graphics plugin tools), arranged in a specific order that I go to with muscle memory. Recently (2 updates ago?), they jumbled up – actually, they arranged themselves alphabetically descending top to bottom – but for my purposes, this is illogically jumbled, and I have to hunt for tools visually; it is very annoying and time-wasting. Then I noticed they were in my proper order again… next day, jumbled. I’ve worked out what is happening. First Illustrator launch of the day… alphabetically jumbled. Reset the custom workspace… still jumbled. Shut down Illustrator and restart… tools in the correct order. It only takes a few minutes, but it’s a daily ritual I could do without.

   Windows 11, Illustrator 29.3.1
   I use a custom toolbar with the tools I use most frequently (many Astute Graphics plugin tools), arranged in a specific order that I go to with muscle memory. Recently (2 updates ago?), they jumbled up – actually, they arranged themselves alphabetically descending top to bottom – but for my purposes, this is illogically jumbled, and I have to hunt for tools visually; it is very annoying and time-wasting. Then I noticed they were in my proper order again… next day, jumbled. I’ve worked out what is happening. First Illustrator launch of the day… alphabetically jumbled.… more

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. Image links broken in Illustrator 29.8 for different users

   We work as a team on Windows, files are linked from an area like "C:\Users\UserName\SharedDrive\" where the user name changes based on the team member.

   Illustrator 29.4 can handle this change. For example, if Jane and I are working on the same file, she can place a file with a link C:\Users\Jane\SharedDrive\file name.jpg, and when I open the file, Illustrator updates the link to C:\Users\Sarah\SharedDrive\file name.jpg with no issues.

   Jane updated to Illustrator 29.8.2 and suddenly all her links appear as missing on my computer. I tried also updating to 29.8.2 and links remained broken. We both downgraded to 29.4 and she resaved the file, links are working again for both computers. This seems to be a bug in Illustrator 29.8.2.

   We work as a team on Windows, files are linked from an area like "C:\Users\UserName\SharedDrive\" where the user name changes based on the team member.

   Illustrator 29.4 can handle this change. For example, if Jane and I are working on the same file, she can place a file with a link C:\Users\Jane\SharedDrive\file name.jpg, and when I open the file, Illustrator updates the link to C:\Users\Sarah\SharedDrive\file name.jpg with no issues.

   Jane updated to Illustrator 29.8.2 and suddenly all her links appear as missing on my computer. I tried also updating to 29.8.2 and links remained broken. We both downgraded to 29.4… more

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   0 comments  ·  Images, Links  ·  Edit…  ·  Delete…  ·  Admin →
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5. Fonts used previously won’t load and miss in the document

   Many of the fonts aren't opening properly on the working files from the previous version of IIllustrator. It appears as I have no these fonts, but I sure had yesterday in 2024 version, so it's there :d

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   Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Character Panel Type, Leading and Scaling sizes have extra added decimals

   Ai 2025 v29.5 / Mac Sequoia 15.6 / M1 Macbook Pro / 32GB RAM - but happening on other macs with different configurations as well but same Ai version.
   We're noticing extra decimals are being added as shown in the attached screenshot. Despite choosing sizes from the drop-downs and then saving the file, the decimals return. I see a few others have posted about this previously but I haven't seen any resolution posts. Any help is appreciated. Thank you.

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. Ai. files have no transparency

   I work with the latest illustrator (29.5. 1) and InDesign (20.3. 1). Since the last updates an .ai imported in InDesign is no longer transparent. If I save it as .eps in Ai, then yes. Please solve otherwise I would have to convert all my previously made .ai files.

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   3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Please provide settings used for saving the document and the document itself

8. Swatches Info doesn’t work for the only swatch selected

   If you only have 1 swatch selected you can’t create a Swatches Info from the Swatches panel’s menu. The only way to make it work is to make it 2 colors, select them and create the object, and then remove the unneeded color card from it manually.

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Ai Beta now allows creating Swatch Info for one swatch only

9. Layer Assigned Color Changing Post Update

   Hello, After the update (August 12, 2025?) my Adobe Illustrator template layers change to black after saving a new project. I have built a template with many layers and assigned a color to each layer. After the update, when I open the template and save it as a new project, or simply update the template and save it, all layers that had an assigned color change to black. Is this a bug or an issue on my end?

   Details of your operating system: Windows 11 Home
   The version of Adobe Illustrator (desktop): 29.7.1
   The steps you were taking when you experienced the issues: Opened template. Started working on project. "Saved as" (.ai). Opened again. Layer colors changed.
   Your expected result and the actual result: Layers assigned color did not change.
   Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it): (Attached)

   Hello, After the update (August 12, 2025?) my Adobe Illustrator template layers change to black after saving a new project. I have built a template with many layers and assigned a color to each layer. After the update, when I open the template and save it as a new project, or simply update the template and save it, all layers that had an assigned color change to black. Is this a bug or an issue on my end?

   Details of your operating system: Windows 11 Home
   The version of Adobe Illustrator (desktop): 29.7.1
   The steps you were taking when you… more

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   Need More Info  ·  1 comment  ·  Layers  ·  Delete…  ·  Admin →
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10. Export As in an action does not save parameters but uses ones from the latest export instead

    When you record 'Export As...' as an action, and use PNG format, the parameters (resolution, anti-aliasing type, background color) are not saved in the action, but are instead just picked up from the last used export.

    Is this not a big problem?
    Aren't actions supposed to be self-contained?
    If one toggles on the 'dialog' icon in the Actions panel (to let us pick settings on the fly), then it's no different from just choosing the Export As... menu item, so what's the point of the action?

    Tested with Win 2024

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11. Bug: Typing a "+" to begin a point text object and then following it with a space will break the point text object.

    Typing a "+" to begin a point text object and then following it with a space will break the point text object. I have replicated on a completely separate machine with a different user. This is a bad bug for people trying to put a telephone number with a country code into a layout.

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    System info:
    • Illustrator 29.6
    • MacBook Pro M4
    • 48 GB RAM
    • macOS Sequoia 15.5.

    ---

    Steps to repeat:
    1. Create a new point text object
    2. Type in "+ 123456789" (plus followed by a space followed by 123456789)

    ---

    Observed behaviour:
    • The cursor jumps forward, almost like a tab
    • Anything you type afterwards (like 123456789) is fine, and deletable, but the "+ " is there forever, and cannot be accessed the cursor.

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    Expected behaviour:
    • The point text would just read "+ 123456789", and I would be able to edit all of the text.

    Typing a "+" to begin a point text object and then following it with a space will break the point text object. I have replicated on a completely separate machine with a different user. This is a bad bug for people trying to put a telephone number with a country code into a layout.

    ---

    System info:
    • Illustrator 29.6
    • MacBook Pro M4
    • 48 GB RAM
    • macOS Sequoia 15.5.

    ---

    Steps to repeat:
    1. Create a new point text object
    2. Type in "+ 123456789" (plus followed by a space followed by 123456789)

    ---

    Observed behaviour:
    • The cursor jumps… more

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12. Restore Highlighted Ruler Markers when moving objects

    This is a feature that was there before the last major updates. To explain, previously when you say, make a duplicate of one object and drag it across the artboard, you would see the little marker move across the ruler while holding the object. Since it is now gone, there is heavy guesswork going on when I'm trying to move close to a specific distance. This request is in regard to this tool only. I know all about distributing objects, etc. I'm just looking to restore this little feature that dropped from this tool.

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    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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13. macがスリープしない

    Illustrator2025へのバージョンアップ以降、Illustratorがバックグラウンドで起動している状態でmacがスリープしなくなりました。
    【対象デバイス：iMac2019(macos14 Sonoma),iMac2017(macos13 Ventura)】
    同じ職場で使用している複数台が同じ現象。
    スリープにならない状態からIllustratorアプリのみ終了したところ、通常通り指定の時間でスリープに入りました。
    これまで、スリープにならない場合の対策（再起動、ソフトウェアアップデート、NVRAMやPRAMのリセットなど）をしてきましたが解決には至りませんでした。
    一方で、M1iMac2021はアプリ起動中でもスリープになります。

    2 votes

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    6 comments  ·  Other...  ·  Delete…  ·  Admin →
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14. Libraries Panel coming up black v 29.8.2

    Libraries Panel is coming up black in v29.8.2 on MacBook Pro M1 2020, iOS 15.5 (24F74). I checked my CC app and can see everything there, but the panel won't do anything in Illustrator.

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    0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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15. Bullets/Numbering indents don't scale with type objects

    The Indent/First line indent values set in bullets and numbering options don't scale with type objects.

    Normal paragraph indents do scale as expected, so I think this is an oversight or bug.

    Examples:
    1. Area type with text at 12pt, numbering options have an 18pt left indent and -18pt first line indent.
    2. Same object scaled 150% -- type is now 18pt, indents have not changed, meaning left indents for double figures have been forced to the next tab.
    3. Paragraph without bullets/numbers, 12pt, left indent 18pt, first line indent -18pt.
    4. Same object scaled 150%, type is now 18pt, indents are now 27pt.

    The Indent/First line indent values set in bullets and numbering options don't scale with type objects.

    Normal paragraph indents do scale as expected, so I think this is an oversight or bug.

    Examples:
    1. Area type with text at 12pt, numbering options have an 18pt left indent and -18pt first line indent.
    2. Same object scaled 150% -- type is now 18pt, indents have not changed, meaning left indents for double figures have been forced to the next tab.
    3. Paragraph without bullets/numbers, 12pt, left indent 18pt, first line indent -18pt.
    4. Same object scaled 150%, type is now 18pt,… more

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    4 votes

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    4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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16. Fitting an artboard to a path with a Freeform Gradient creates invisible border

    Fitting an artboard to a path with a Freeform Gradient creates invisible border. It seems to create space around the path when fitting — only seems to be an issue with freeform gradients.
    Running macOS Sequoia 15.3, Illustrator Desktop 29.6

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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17. Conversion from CMYK to Grayscale is wrong

    Converting CMYK values to Grayscale will not give the expected result. C=50 M=50 Y=50 K=50 converts to 100% Grayscale in a CMYK document.
    The same C=50 M=50 Y=50 K=50 converted to R: 92 G: 81 B: 76
    in an RGB document it converts to 67,16% Grayscale, which looks more like the expected Gray value.

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    5 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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18. Turn off Smooth Tool slider

    I'm not sure if this is a bug or I just don't know what I'm doing so apologies if this is no the right place to post.

    A few days ago I chose Object > Path > Smooth rather than using the Smooth tool as I normally do. A slider popped up which was actually rather useful. But now whenever I hold option to use the smooth tool (while using the Pencil), this slider dialog pops up directly over the area I am trying to see. Is there a way to turn this back off? Thanks!

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    18 votes

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    11 comments  ·  Tools  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    While there is still no way to completely disable the Smooth panel when the Smooth tool is picked, the bar now remembers its position and better picks the initial location.

    Please comment on this behavior and upvote if you think there still should be an option to not show it.

19. I think its a Paragraph Style bug thats affecting the latest version of Illustrator 2025 version 29.7.1

    I recently updated to version 29.7.1 of Illustrator 2025. All of a sudden my template file started crashed Illustrator at startup. The file opens in Illustrator 2024 - but not 2025. Troubleshooting the file - slowly deleting bits and pieces from the template file I managed to discover that the bit that was crashing Illustrator 2025 was a single block of text. The block of text has a Paragraph style in it and I think it might be this which is causing the crash (or it could be something else? Fonts). I've isolated the block and pasted it into the attached file. It should open in 2024 - but will probably crash the 2025 version.

    I recently updated to version 29.7.1 of Illustrator 2025. All of a sudden my template file started crashed Illustrator at startup. The file opens in Illustrator 2024 - but not 2025. Troubleshooting the file - slowly deleting bits and pieces from the template file I managed to discover that the bit that was crashing Illustrator 2025 was a single block of text. The block of text has a Paragraph style in it and I think it might be this which is causing the crash (or it could be something else? Fonts). I've isolated the block and pasted it into the… more

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. Properties is Missing the Pathfinder Options

    I use the Properties panel to make quick access to the Pathfinder options. I just fired up Illustrator ver 29.5.1 (64-bit) on my Surface Pro 3 (it's still chugging along!), and the there was a section missing. It usually appears right under Align, but it's not to be found. I tried increasing the size of the panel's tab, but there was nothing hidden below. I do clearly see a button to use Gen-Slop (no, thank you), but no Pathfinder.

    While I can still access the Pathfinder panel itself without issue, I preferred to keep my work space as uncluttered as possible. Anyone know where the options went, or if I unchecked an option somewhere?

    I use the Properties panel to make quick access to the Pathfinder options. I just fired up Illustrator ver 29.5.1 (64-bit) on my Surface Pro 3 (it's still chugging along!), and the there was a section missing. It usually appears right under Align, but it's not to be found. I tried increasing the size of the panel's tab, but there was nothing hidden below. I do clearly see a button to use Gen-Slop (no, thank you), but no Pathfinder.

    While I can still access the Pathfinder panel itself without issue, I preferred to keep my work space as uncluttered as… more

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    3 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Pathfinder section in Properties appears only when more than one object is fully selected. If you need to see Pathfinder in all cases, including having only one point selected, like in this case, — use the dedicated Pathfinder panel instead.

    Illustrator doesn’t offer a way to customize Properties or lock specific sections. If this is something you need — please upvote this request.