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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8176 results found

  1. Selection tool not working with Text

    Intermittently, the selection tool isn't working with my text. For area type, the bounding box will disappear (and "show bounding box" is enabled). When it re-appears, often there is a lag between when I move the text and when the bounding box follows it. If there is no lag, it is not uncommon for the bounding box not to move at all.

    OR my selection tool will (on area type) act only like a direct selection tool. And the transformation controls on each side of a rectangle of the type box will disappear. All I can do is use the…

    13 votes

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    Hi All,

    Thanks for reporting this issue.
    We are getting response from users that they are facing this issue no more on Latest Illustrator released version .Hence marking this issue as resolved.

    In case you are still encountering this issue.
    Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com .Please mention the title of this issue as the subject of the mail.

    Regards,
    Ankit Goyal
    Illustrator Team

  2. Paste Remembers Layers doesn't work if original layer is hidden

    Steps:
    Create object on layer.
    Copy object.
    Hide layer.
    Create new layer.
    Paste object with new layer selected.

    It will warn you that the layer you're attempting to paste onto is hidden. But... no it's not. I have the "Paste remembers layers" checkbox turned off.

    This is either a bug, or someone should stick close to someone who actually understands user expectations.

    4 votes

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    Need More Info  ·  1 comment  ·  Layers  ·  Admin →
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  3. Pathfinder Actions not properly saving in Illustrator CC 2019

    Every time after I close and open Illustrator I have to edit my actions all over again. I've set all Pathfinder options to expand when being performed. They work while I'm in the session, when I open the software the next day I have to re-set them to do the same, otherwise they all act as if they're Unite and don't even perform the proper action. I've moved them out of the default folder and into a custom folder - still keep doing that. Slows down work a lot.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  4. save for web image has missing data / missing layer

    save for web image has missing data / missing layer

    2 votes

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  5. Cannot Resize - Bounding box reset doesn't help

    I have tried resetting the bounding box of everything on my artboard and it doesn't work I cannot resize text or images!

    4 votes

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    1 comment  ·  Tools  ·  Admin →
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  6. 1 vote

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    0 comments  ·  Other...  ·  Admin →
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  7. Secondary view moves when editing text

    OSX 10.13.5, Illustrator 22.1.

    When I have two windows open on the same document and start editing text, the inactive window will recenter its view on wherever my text cursor is.

    Reproduction:

    1. Open a new document
    2. Draw something off on the side of it
    3. Zoom in on this thing
    4. view>new window
    5. arrange both windows so you can see them at once
    6. recenter the new window far away from the thing you drew in step 2
    7. in the window that's not showing the thing you drew in step 2 make a new text box, or create a new point type object
    5 votes

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  8. Crash on "Missing Font" screen

    Illustrator app will become unresponsive or non-functional at all, when there's a missing font window. and the missing font window is just blank, without anything. The only option is to go to my Windows task manager and close it by forcing quitting. This is latest version of Illustrator x86 app for Windows 10.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  9. Can not select the group completely by clicking the respective target column button. This happens when the first object inside the group is

    Can not select the group completely by clicking the respective target column button. This happens when the first object inside the group is hidden.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Pattern origin

    Why is the pattern anchored to the art board and not the item? I often create shapes and apply a pattern (lets say a plaid) and I adjust the alignment of the pattern so that it is equal on all sides. If I then copy the shape containing the pattern so that I can then offer the client a different color combination of the pattern, I now have to nudge the pattern of the new shape to align properly again! Because the pattern is anchored to the art board not the shape.

    3 votes

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    This behavior can be toggled in Preferences > General > Transform Pattern Tiles.

    Once enabled, the pattern stays relative to the object it’s applied to, when you move or copy it between documents.

    It also makes it deform if you stretch, resize, rotate,  skew or transform the object, because it’s all a part of 'transformations' we can make.

  11. bars on the screen when moving (arm tool)

    bars on the screen when moving the arm tool

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Fonts issue

    Illustrator often hangs on large documents. The same document outlined opens fast with no issues. There is something going on with fonts in 23.0.1 - Photoshop also has problems with fonts. I'm on a Windows 10 Pro.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  13. checkered boxes block my screen

    Everytime I make a stroke these checkered patterns block my screen

    2 votes

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  14. Glyph rendering bug with bitmap OT-SVG fonts

    Glyphs that consist of a single-colored bitmap image are not rendered in text frames nor in the Glyphs panel.

    When we start using them within a text frame, they also break the rendering of all subsequent characters (they disappear).

    To reproduce, enter the character "m" in the attached AI file.

    8 votes

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  15. Batch exporting ai>psd does not work in latest Illustrator update.

    Batch exporting does not work in latest update. The images appear to process, and as each image is processed, there is a message that a photoshop file is being created. However, the end result files are the same ai files that I began with. Using Mac OS 10.14.

    2 votes

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  16. When I export as png, application crashes

    Adobe version: 22.1, OS: Windows 10 (the adobe application is on a virtual desktop for security reasons.)

    From the last 2 weeks, I have not been able to export to png. This was never an issue until recently. I get a prompt for export for multiple screens. I've tried exporting it in multiple dpi (72, 192, and 300). This also crashes. I've tried choosing a single asset and exporting selection. This also results in a crash.

    Please help me find a solution.

    Thanks,
    Lubna.

    2 votes

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  17. Pantone + color book will not consistently "sort by name"

    I keep the Pantone+ Solid Coated book open always, but every time I reopen the program it reverts back to "sort by kind" instead of the "sort by name" I keep choosing and is my preference.

    2 votes

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  18. Cannot scale item directly after placing...

    When I place either a file or library item by dragging onto the artboard, I cannot scale that item (via double-click on scale tool). It does not apply the transformation. I have to repeat the transformation in order to get it to apply. This does not happen however if I place an item through the file menu. See attached video.

    1 vote

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  19. Illustrator 23.0.1 Selection Tool/dragging text box keeps unselecting by itself?

    Keeps deselecting by itself when i try to grab objects and drag. When I press Shift and drag, it duplicates the text box and suddenly deselects itself?? anyone having this issue?

    2 votes

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  20. General Performance Issues and Font Issues

    The Issue that I'm having see screenshots happens randomly in adobe applications like Illustrator.

    I followed the instruction the adobe support gave me with the link, but there where no issue so I send you the last step, more details. Re-install fonts or Creative Cloud etc. don't solve the problem. I have this problems here and there since more than a year now.

    macOS Mojave Version 10.14.02 (Issue appears also in older versions)

    The latest Issue I have sometimes is, If I save the Illustrator file and saving is done, Illustrator jumps back 3-4 steps (undo). So after I save…

    1 vote

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