Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8315 results found
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File adding images unnecassarily in file
When i reopen a file, illustrator has duplicated and randomly placed (and sized) images from within the file or even doubled the link that was in place. It adds an additional image for each link in the file and also asks them to be relinked! Very frustrating having to look through and clean up the file.
2 votes -
Full screen mode does not take up 100% of the screen when the Windows taskbar is hidden
Hello! In April update of Windows (22621.1413) developers changed automatic taskbar hiding mode, now it is hidden completely, without 1 pixel border. I think that this is a good solution, but some Adobe programs (Illustrator, InDesign) in full screen mode do not open 100% of the screen when the taskbar is hidden, leaving a gap of 1 pixel at the bottom of the screen which shows the desktop wallpaper, and if it is bright and contrasts with the interface of these programs, it looks defiant and it is not good. An application running in full screen mode should take up…
6 votes -
Cannot select multiple files from creative cloud to place
ctrl or shift key cannot be used to select multiple files from creative cloud to place. However, I can select and place multiple files from my computer.
2 votes -
Artboard Snapping is broken when creating a new artboard
If you're creating a new artboard, you can snap the edges of the artboard to previously created artboards.
However, if you hold SHIFT to constrain proportions (handy if you're making social size assets for example), the snapping no longer works, even though you'll still see the snapping points.
Furthermore, when you constrain proportions, the artboard location will be a decimal point, meaning if you Export For Screens, you'll get extra pixels added to your artboard thanks to a different unrelated illustrator bug.
Video attached.
AI version 27.5
MacOS Ventura 13.2.13 votes -
type orientation not working on illustrator 2023
type orientation not working on illustrator 2023
1 vote -
Illustrator does not omit spaces in values in inputs, unlike in InDesign
Just like it is demonstrated in this post: https://www.instagram.com/p/Cnv5bcuIOrt/
Unlike in InDesign, where we can accidentally make this:
'21 |mm' → '21 0|mm' and get '210 mm' as a result, in Illustrator it goes like this instead:
'21 |mm' → '21 0|mm' → '21 mm'
It just doesn’t understand what an aiming mistake is. Makes little sense, since it can’t be anything but that, so no punishment, please.11 votesIt now works as it should in the latest Beta 30.7.0.40.
Please update and check!
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Pressing Numpad Enter no longer commits editing a note for an object in 27.6.1
In previous version hitting Numpad Enter in the Note filed in the Attributes panel would have commit the changes into the field (while the main Enter created a new line). In 27.6.1 it’s not longer working, hitting Numpad Enter does not do anything — even create a new line. It should work and commit changes :(
Steps:
1. Open Attributes panel
2. In the panel’s flyout menu choose Show Note
3. Create any object, keep it selected
4. Put the cursor in the Note field in Attributes panel and type anything
5. Press Numpad EnterExpected: editing should end
Current…4 votes -
Multiple Artboards only saving as main file name
When exporting multiple artboards, they are not saving as individual artboard names but rather, trying to save as the main file name.
Mac Ventura 13.5.1
Illustrator Desktop Version 27.8.11 vote -
Exporting SVG file with Preserve Editing Capabilities checked issue
I have a doc with multiple artboards. When I export the SVG file, I select the individual artboard and export like usual, but recently it's been exporting the entire doc, with all the other artboards as well. Even previewing doesn't show all of the boards, I can only tell when I open the SVG file back up or look at the file size.
1 vote -
14 votes
I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Can't access any of the toolbar elements since Updating to new Mac OS
When I click on any of the elements in the left-hand toolbar nothing happens except sometimes it pulls me out of Illustrator entirely, as if I clicked on the desktop. Also the cursor appears to be off by an full inch. I don't if that issue is related, but I only started having these issues after I updated my computer to the latest Mac OS two days ago. Can you please let me know when this will be fixed. I have clients waiting for designs and I can't create anything in Illustrator at the moment. (Checked and Illustrator is up…
1 vote -
With GPU enabled, the screen flashes when panned
Windows 11 Pro, AMD Ryzen 7 3800X, 64,0 GB, AMD Radeon PRO W6400
With GPU enabled, the screen flashes every time you swipe. and most of the effects look like on the screenshot.
1 vote -
app.preferences.setIntegerPreference() does not work
app.preferences.setIntegerPreference("rulerType", 0) changes the selection in the GUI but doesn't actually apply the change to the document.
I still have to go into the GUI preferences, change the units to something else, then back to inches and close for the change to actually apply to the current document.
3 votes -
Variable Font Changes
While working with a Variable Font in Adobe Illustrator 27.2, everything works fine, and I save and close the file I am working on. The next time I open the file in Illustrator, the Variable Font changes to an italic version. There is no easy fix to revert the text other than to select and adjust it.
8 votes -
Smart Guides do not work properly in large documents
I don't know if this is a recent problem with the 2023 version on Illustrator, but when I'm working on very large documents, smart guides simply do not work. I have to zoom really close to be able to snap and align this correctly. I believe that the behavior of such functionally should be scalable and independent of zoom levels.
1 vote -
Arrow keys used in Color panel don’t force canvas to update in version 27.1.1 (2023)
Whenever Arrows or Shift+Arrows key are used to quickly increment the value in a field in th Color panel, without GPU (or with Overprint Preview, which is done with CPU), — the color does not get updated on canvas, while in 26.x version it works just fine.
The CPU canvas now gets updated only when Tab or Enter get pressed. Pressing an arrow key, with or without a modifier, is a finite operation, and should trigger the redraw event too!
It used to work! In CS6 (no GPU at all) it works, in CC2017 (v21), with GPU disabled, it does…14 votes -
Workspace keeps disappearing
I had a custom workspace of everything I needed and right where I wanted it. Multiple times now I open up AI and my workspace is no longer there. I create a new one just how I want it again, and a short time later it disappears again and I have to start all over again. I don't know if its happening because of updates or something else, but it's frustrating and it throws off my workflow cause I have to keep taking take to reset everything.
2 votes -
Training videos do not open
I have just started to use AI and I want to watch every training video which is provided. Unfortunately, when I click any of them, just blank page comes and I cannot do anything else.
1 vote -
Illustrator crashes if you search in the file explorer to relink/change image
Windows 10 Pro (22H2)
Illustrator 28.0 (64 bit)When you try to relink/change an image you get the file explorer window.
Then you click on the search box and it freezes, only option is to cancel and return to Illustrator, but the program is frozen and the only solution is to kill it via the Task Manager.1 vote -
Justification attribute to center text in Illustrator API
Why do Justification to aiCenter and Align Center produce different results?
Given myLabel string with at least one line break character in it, when I use JavaScript code like this...Set myFrame = textGroup.TextFrames.Add
myFrame.TextRange.CharacterAttributes.Size = defaultFontSize
myFrame.TextRange.CharacterAttributes.TextFont = appRef.TextFonts.Item(nameOfFont)
myFrame.Contents = myLabel
myFrame.Paragraphs(1).ParagraphAttributes.Justification = 2 ' aiCenter
myFrame.Position = Array(myXPos, myYPos)...the lines of text are not centered with respect to each other.
Is there a way, using the JavaScript API, to achieve text-centering of multiple lines in a text frame?
If not, I'd like to request a new paragraph attribute to the JavaScript API to accomplish this function.…2 votes
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