8148 results found

1. error when exporting to svg

   error when exporting to svg, everything goes wrong, please fix the error.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. Illustrator not working correctly on large displays

   I am encountering numerous problems with Illustrator that I have not had before. I noticed that they all seem to revolve around things like selecting endpoints or handles for curves. Transforming elements seem to no longer align with the pointer when expanding. All of these are hard to pinpoint and I see numerous other people complaining about the same series of problems that I am having. I believe that it all has to do with Scaling on Large Screens.

   For example, I use 175% scaling on my LG 39" curved monitor. Trying to use the transform features after selecting an element is next to impossible. Sometimes, I will expect to rotate an element, and the cursor changes to rotate mode, I click and nothing happens but the element is deselected like I missed the handle. Other times, I will want to reposition or resize an object and I wait for the pointer to change to the horizontal scale cursor, click the point and it begins rotating the image. There's no discernable way to identify when it is going to do what.

   It makes Illustrator nearly impossible to use. I believe that it is all because you are failing to account for the magnification parameters in Windows since this worked fine just before I changed monitors. If you would just look at how you handle windows where the entire windows environment is scaled, I would be willing to bet you could solve a lot of problems all at once. Chances are you would solve the 4 or 5 bugs that I have submitted.

   I am encountering numerous problems with Illustrator that I have not had before. I noticed that they all seem to revolve around things like selecting endpoints or handles for curves. Transforming elements seem to no longer align with the pointer when expanding. All of these are hard to pinpoint and I see numerous other people complaining about the same series of problems that I am having. I believe that it all has to do with Scaling on Large Screens.

   For example, I use 175% scaling on my LG 39" curved monitor. Trying to use the transform features after selecting an… more

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   4 comments  ·  Other...  ·  Delete…  ·  Admin →
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3. Anchor points not displaying with layer color

   My anchor points are not displaying correctly. They are not the layer color and when objects are selected, they are a light gray and barely visible on a white or any color background. I've tried changing the layer color and that doesn't help and have checked any preferences that may have been changed, but still the same issue.
   Specs:
   Illustrator v 25.3.1 on an iMac 27" (late 2012, 2.9GHz Quad Core Intel core i5 with an NVIDIA GeForce GTX 66oM 512 MB graphics)
   Running MAC OS Catalina v 10.15.7
   Please help with any fixes. I've already restarted Illustrator and my computer a few times and no change. This seemed to have started after a recent update to the latest Illustrator version.

   My anchor points are not displaying correctly. They are not the layer color and when objects are selected, they are a light gray and barely visible on a white or any color background. I've tried changing the layer color and that doesn't help and have checked any preferences that may have been changed, but still the same issue.
   Specs:
   Illustrator v 25.3.1 on an iMac 27" (late 2012, 2.9GHz Quad Core Intel core i5 with an NVIDIA GeForce GTX 66oM 512 MB graphics)
   Running MAC OS Catalina v 10.15.7
   Please help with any fixes. I've already restarted Illustrator and my… more

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   12 votes

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   22 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminSaurav Agrawal (Admin, Adobe Illustrator) responded

   This issue arises due to problems with Apple's graphic rendering pipeline on older versions of macOS and has been resolved by Apple in macOS 13 and above. We request you to update your macOS to13 and above to fix this issue.

4. Pasting inbetween layers broken

   Pasting between layers broken. You've made my job impossible. I have no idea why I'm paying for my business to have this **** when Affinity exists. Every time you updated an app you break it. PLEASE fix this!

   Also, the requirements to 'log in' are dumb and exactly why Adobe seems to think it has to create problems so it can 'look good' by fixing things. STOP MESSING ABOUT.

   WIN11-26.3.1-Trying to paste images between layers-pasted image but instead it does nothing-Not point in showing an empty layer.

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   1 comment  ·  Actions  ·  Delete…  ·  Admin →
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5. Show grid shortcut not working on macOS Monterey

   The show grid keyboard shortcut cmd + ' is not working on my illustrator. I have to go through the menu to toggle it on and off.
   It starts working when I restart my computer but then starts bugging out again.

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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6. autocadで作ったブロックの読み込み

   1. winodows10pro
      Adobe illustrator 2021 ver 25.4.6
      Adobe illustrator 2022 ver 26.3.1

   2. autocadで作成したdwgをイラストレーターで開いた

   3. ブロックが配置されている画層にデータができてほしかった　･･･添付ファイル25.png
      Adobe illustrator 2021 ver 25.4.6 実行時

   4. ブロック作成時の画層でデータができてしまった　･･･添付ファイル26.png
      Adobe illustrator 2022 ver 26.3.1実行時

   illustrator 2022 ver 26.0.3 では3.の結果になってくれた

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   2 votes

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  PCM Miyuki responded

   feng ren 様

   Illustratorデスクトップ版の製品フィードバックへのご協力をありがとうございます。

   Illustrator 2022 ver 26.0.3をお使いの上で、期待された表示結果が得られたとのことでしょうか。

   Illustratorは常にアップデートを行なっておりますので、最新版のご利用をお勧めしております。

   今後ともどうぞよろしくお願いいたします。

   Illustratorデスクトップ版チーム

7. Cannot outline stroke with any set Commands, including original Control+Shift+O, regardless of resets of the program, computer, reinstall.

   Cannot outline stroke with any set Commands, including original Control+Shift+O, regardless of resets of the program, computer, reinstall.

   I have reset preferences, changed the command, reset my computer, reinstalled programs, tried the bounding box & expand appearance solutions, and scowling.

   So now, I have to scroll past "fonts" everytime I want to outline a stroke in the menu which spazzes the whole system out while it tries to pull up fonts. Real annoying, really throwing off my groove.

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. bounding box off centered or not aligned to object correctly

   The bounding box is off centered on my objects. I have all of the "Snap to.." options off, Preview bounds is off and I do not have any of the "align to pixel grid" options on. I created a new file and did a random rectangle and it is still off, but not as severe on the file that I am working on. I did try the "Reset bounding box" option and nothing changed. The screenshots are all objects without a stroke. I am on a Mac. I don't see this problem on the PC.

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   2 votes

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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9. Global Color swatch copied into new document even if not used on element being copy/pasted.

   Problem: create a square with stroke=0 and fill=100% black. Copy and paste into new document and color swatches are okay. Now go to first document and add a Global Color swatch (i.e. Pantone Green) but don't add it to the square (so it's still stroke=0 / fill=100% black). Copy the square and paste it into a new document. For some reason, that Global Color (Pantone Green) swatch is added to the swatch palette of the new document. Now choose 'Select All Unused', the Pantone Green is selected to prove it's not being used in the element (square) you copy/pasted from the first document.

   Add to this: Add another Global Color (Pantone Purple) to the first doc but don't add it to the square. Copy/paste into another new document and only the second color swatch (Pantone Purple) is added to the new document.

   Now: Delete the first Global Color (Pantone Green) in the first doc. Copy/paste the square and add it to still another new document. You'll see a color swatch added called 'Deleted Global Color (Pantone Green)'.

   I just noticed this bug and posted it in the forums. Another user confirmed they see the same issue dating back several versions. This can be quite a problem when trying to move elements from one document to another.

   Problem: create a square with stroke=0 and fill=100% black. Copy and paste into new document and color swatches are okay. Now go to first document and add a Global Color swatch (i.e. Pantone Green) but don't add it to the square (so it's still stroke=0 / fill=100% black). Copy the square and paste it into a new document. For some reason, that Global Color (Pantone Green) swatch is added to the swatch palette of the new document. Now choose 'Select All Unused', the Pantone Green is selected to prove it's not being used in the element (square) you copy/pasted from… more

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   2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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10. Blue learn box won't go away

    I cannot see part of my workspace because the blue learn box covers up the panels and I cannot get it to go away. How am I supposed to use your program when your supposedly helpful box covers up what I need to see in order to create projects? This is unbelievably frustrating, and I am probably going to have to use some other program to create my logo since I cannot use the work space because of this idiotic blue learn bubble that won't go away and can't be moved, apparently.

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    22 votes

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    19 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

11. When using gaussian blur or outer glow on top of a gradient object, the gradient underneath becomes transparent.

    The object in the pictures shown is applied the outer glow effect. When I place the object on top of the shape applied with gradient colors, the gradient becomes transparent as the glow appears to have disappeared.

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    2 votes

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    1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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12. Some menu items are missing access keys (underline letters when Alt is held)

    On Windows, Alt keys can be used to access all menus via keyboard.
    When you hold Alt, a letter that you can press to access a particular item is underlined.

    Some items though are missing these underlines, specifically:

    Edit > Spelling, My Settings, Edit Colors
    Object > Collect for Export
    Window > Extensions, Find Extensions on Exchange, Workspace, Toolbars... most panels here, including newer ones.

    Some are less needed, some are more important.
    Please don’t miss these. It feels like new items loose these (except for new Select Same Text options — good job!)

    15 votes

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. bmp

    bmpへの書き出しをしても、「ファイルが壊れています」となり、読み取りができない状況になっています。

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  PCM Miyuki responded

    syuichi okamoto さま

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました情報について、もう少し詳しい情報を頂けますと幸いです。

    1. お使いのオペレーティングシステム（マシンスペック）および Adobe ・Illustrator (デスクトップ版) のバージョン
    2. 問題が発生したときに実行していた手順:
       ・フォント名など
    3. 追加の情報がございましたら追記をお願いいたします。
    4. （必要に応じて）スクリーンショットまたはビデオをアップロードしてください。

    どうぞよろしくお願いいたします。

14. Round Corners prevent a narrow bar from transforming

    Please open the file attached.
    Make sure that you have Bounding Box on, and Scale Corners off.

    1. Select any one of the green bars.
    2. Try to make it shorter or longer, using bounding box (that is grab the center marker on the a short side) — works fine.
    3. Select the dark red long bar.
    4. Try to transform in the same manner — and fail. The bar gets only longer, and can't be made shorter (or shorter back).
    5. Make the red bar slightly wider or select the orange bar, it is a wider copy of the red one.
    6. Try to make it shorter. You succeed at first.. But then it bumps into something and refuse to become any shorter.
    7. Make it as short as possible, release the mouse and try to make it shorter again — and get the same behavior as in step 6!

    Now enable scale corners and try to shorten bars again — now it works fine
    (but corners get smaller, which is not what is wanted in the first place).

    Please open the file attached.
    Make sure that you have Bounding Box on, and Scale Corners off.

    1. Select any one of the green bars.
    2. Try to make it shorter or longer, using bounding box (that is grab the center marker on the a short side) — works fine.
    3. Select the dark red long bar.
    4. Try to transform in the same manner — and fail. The bar gets only longer, and can't be made shorter (or shorter back).
    5. Make the red bar slightly wider or select the orange bar, it is a wider copy of the red one.
    6. Try to make… more

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    12 votes

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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15. Type on Path Broken - Can't Resize

    Not sure if this has been reported yet or not. When I use the type on path tool and try to resize it the type's center point is moved and/or the kerning is thrown way off. See the video for an example of what's happening.

    The only way I can get around this is making a copy of the object so I can save an editable version, then outline the text on the other version so I can resize. This is a MASSIVE pain.

    Using Ai version 25.4.1

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    16 votes

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    12 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,
    Apologies for the inconvenience due to this issue.

    Please help by sharing some details:
    1.) Is this Issue still happening on your machine in the latest version 27.5.0 ?
    2.) If yes, please provide .ai file.

    Share the above details at ShareWithAI@adobe.com in a Zip file and mention the title of this issue as the subject of mail.

    Thanks and Regards

    Rohit Jain

    (Illustrator Team)

16. Mega huge trim printer marks in PDF copy, using large canvas document

    AI 25.4.1 / Win10

    ACTION TAKEN:
    Saving a copy of A2 sized AI project as PDF file (print-production style).

    RESULT:
    Extremely huge printer marks in PDF (see screenshots)!
    Tried several PDF versions in saving dialogue with same failed result.

    WORK-AROUND:
    1. Verify artboard size (and PDF document size as well) several times, just to be sure if my mind works OK this morning. And it's working fine (sight of relief :-)
    2. To make printer-ready PDF, original AI file was imported to InDesign (via import, Cmd+D).
    3. Then, upscaled imported graphics to 100% (which made me guess than original AI is somehow saved in 1:10 scale).

    AI 25.4.1 / Win10

    ACTION TAKEN:
    Saving a copy of A2 sized AI project as PDF file (print-production style).

    RESULT:
    Extremely huge printer marks in PDF (see screenshots)!
    Tried several PDF versions in saving dialogue with same failed result.

    WORK-AROUND:
    1. Verify artboard size (and PDF document size as well) several times, just to be sure if my mind works OK this morning. And it's working fine (sight of relief :-)
    2. To make printer-ready PDF, original AI file was imported to InDesign (via import, Cmd+D).
    3. Then, upscaled imported graphics to 100% (which made me guess than original AI… more

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    13 votes

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    10 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. Navigation bar info in lower left gets displayed in wrong location

    I have 3 monitors.
    2 are 27" 4K resolution, and the third is a 24" XP-PEN Pen display (2560x1440), which is where Illustrator always starts and runs in full-screen.

    Illustrator apparently cannot always figure out how to calculate all its object locations, since the navigation info on the bottom bar on each file open lands UP the screen, when opening an Illustrator document and Illustrator is in Maximized mode.
    See first attached screenshot.

    If I then click the "Restore" button (upper right in any Windows app window), in effect forcing Illustrator to repaint its entire app area, then suddenly the information is placed correctly. See second screenshot.
    On a subsequent "Maximize" to get Illustrator back to occupying the entire Pen-display screen again, the info is suddenly placed correctly.

    This only seems to happen 95% of the time, when Illustrator is in Maximized mode when opening a document. If it is in "Restored" mode (as in app window smaller than the screen), then it seems to place it correctly on an open.

    Illustrator 26.3.1, Windows 10

    I have 3 monitors.
    2 are 27" 4K resolution, and the third is a 24" XP-PEN Pen display (2560x1440), which is where Illustrator always starts and runs in full-screen.

    Illustrator apparently cannot always figure out how to calculate all its object locations, since the navigation info on the bottom bar on each file open lands UP the screen, when opening an Illustrator document and Illustrator is in Maximized mode.
    See first attached screenshot.

    If I then click the "Restore" button (upper right in any Windows app window), in effect forcing Illustrator to repaint its entire app area, then suddenly the… more

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    1 vote

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. Bug: Export to SVG messing up illustration

    When i export an artboard or selection to svg it messes up the location of some parts of the illustration while exporting to other formats (png) works correct. I use illustrator version 26.3.1. I have like 20 other artboards with other illustrations, all messed up. Like a month ago it still worked.

    Attachment:
    header mobile@2x.png (export as png works correct)
    Screenshot of svg (Needed to make screenshot cause i cant upload an svg)

    Hopefully this will get fixed soon, or get a workaround, cause I cant deliver any products to my client now.

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    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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19. Recolor artwork using scripting

    Please add the recolor artwork functionality to the scripting DOM. We need this.

    2 votes

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    0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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20. テキストをアウトライン化した際に空白が記号に変換される

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Need More Info  ·  PCM Miyuki responded

    井出はるか 様

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