Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8149 results found
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M1 Apple McBook - Crashing
I just got a new MacBook Pro with the M1 Apple chip. Illustrator keeps freezing and crashing. It also causes my whole computer to crash! I heard many other people are having the same problem. It is unusable by this point!
77 votesThis issue (entire M1 MacBook system freezes) is fixed for AI 25.0.1 and 25.1 This fix takes effect in a day's time, if you still face this entire system freeze then please follow the steps to update:
1). Backup your preferences and launch Illustrator with fresh preferences
2). Quit and re-launch Illustrator once again
3). Use Illustrator in your workflow.
If you see AI crash and entire system is not freezing then please create a new issue.
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Export for Screens doesn't remember settings.
Export for Screen Doesn't remember my settings.
Every time I restart Illustrator, I have to set again my Export for Screen setting.I have project where I want to export few different sizes PNGs and a PDF, so it is getting a bit tedious to set those again every time I restart Illustrator. And of course it doesn't remember Export folder either.
It really amaze me how Adobe can brake some basic functionality like this.
12 votesThe latest Beta 29.5 52 should now remember the settings in the Export for Screens dialog and keeps it between sessions. Please try to test it to see if it works as expected for you and comment back.
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GPUパフォーマンス使用時のガイド・グリッドのバグ
GPUパフォーマンスのチェックを入れた状態でガイドやグリッドのスタイルを点線にすると動作が急激に重くなる
7 votes -
Stroke weight is not showing when we increase in small number, stroke weight appears only the point is more than 1000
When I try to increase the stroke weight in small number it is not visible,
If the stroke weight is more than 1000pt only then it is slightly visible.I am facing this issue from 25th June onwards... not sure why it is
1 vote -
Package dialog resets folder name when a new destination is chosen
If you enter a custom folder name in the Package dialog, then change the location to export to, the folder name resets to match the file and does not retain the custom folder name.
Expected behaviour is for the custom folder name to persist when changing the export location.
Win 10, v26.3.1
2 votes -
strange messages when saving
this started with 26.5 update: saving a file shows a message that some variable text is converted to paths in the save progress dialogue.
Since in some older version this message sometimes came before a crash with data loss, I verified the file - no text objects at all. Also it seems that the message is related to the amount of material saved1 vote -
SVG export - ignores object style when fill is empty
While exporting to svg, Illustrator converts object styles to css classes. It works fine when object style has both fill and stroke, but when it's only stroke, Illustrator adds it's own generated classes (.cls-1) like if the object style didn't exist.
Please see output examples:
- both stroke and fill
- just stroke1 vote -
Illustrator stopped reading certain .tif files after update to version 26.0.2
My illustrator stopped reading certain .tif files immediately after update to version 26.0.2. I reverted back to 26.0.01 and everything works as usual. I uploaded an example .tif file I had an issue with.
7 votes -
placing (linking) JPGs in illustrator makes files incredibly slow to work with
Often I create layouts that require linking JPG in my doc. Whenever there are multiple JPGs in my doc, the doc becomes very slow. I do not notice the same performance issue if the linked files are TIFs. This has been an issue for multiple versions of Illustrator.
3 votes -
テキストを変形でサイズ合わしたい(バグ）
①テキストを打つ
②テキストに：効果オブジェクトのアウトライン適用
③整列：プレビュー境界線に合わすon
④変形パネル：縦横比を固定
⑤変形パネル：テキストのサイズを変更
バグ：テキストのサイズが数字通りにならない
バグ：テキストの比率が変わる8 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた内容を検証した結果、以下の現象を確認いたしました。
- 環境設定の「プレビュー境界を使用」が有効の場合、特定の効果が適用されているポイントテキストオブジェクトを変形パネルの幅（高さ）サイズフィールドで縦横比固定でリサイズすると、文字が正しくリサイズされない。
- 文字パネルのフォントサイズでリサイズする場合は、正しく演算される。
- 環境設定の「プレビュー境界を使用」が無効の場合は、特に問題は発生しない。
これは、以前のバージョンでも同じ現象が確認できました。
修正などの開発の進捗がありましたら、こちらで報告いたします。
よろしくお願いいたします。
Illustrator チーム
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Illustrator doesnt let me "Save as" or open a new file on Macbook M1
I have a Macbook air M1 with MacOs Monterey 12.2.1, Illustrator up to date 26.2.1 and for months I had been having an issue that happens anytime, when I want to Save as a file nothing happens or when I want to open a file directly from Illustrator nothing happens as well. And when it's a new file without a name it only let me saves it to Cloud when I close the doc. And whenever this inconvenient happen I have to close illustrator a re-open again the program and it's annoying because I'm waisting time and also I had…
2 votes -
Illustrator 2022 GPU Preview freezes on file load/zoom/switch with RTX 2060 and RTX 3060
Illustrator 2022 (26.2.1) freezes for up to 5 minutes when GPU Preview is enabled on file load, zoom, switch. The CPU usage rises to 99% during the freeze and a system level interruption is observed at the end of the freeze that lasts up to 10 seconds. A memory leak takes place after every freeze even after all files are closed. Only closing Illustrator entirely releases de the abnormally allocated memory. CPU Preview is not affected by this.
The tested systems are:
Setup 1:
Windows 11 64-bit, 21H2, 22000.652
Intel Core i7-9700F
32 GB RAM - DDR4-2666 - Dual Channel…2 votes -
save for web (legacy) ui zoomed in
Windows 10
Illustrator CC 26.3.1 (but has been happening for the last couple of updates)Under Export> Save for web(legacy) the UI that I see is very zoomed in with no scroll bars to move around the window. I'm unable to get to anything past the line in the screenshot. I can hit Enter to save it and can hit Esc to cancel, but can't really do anything else with it.
I have completely reset the preferences and tried checking UI scaling, neither helped.
The first 2 screenshots are from illustrator, the first one is what the UI looks like…
1 vote -
BUG: Tools, workspace and panels move randomly after restart or wake
Illustrator and photoshop windows move to random positions after every restart or wake. Sometimes they move off screen in a way that makes them difficult to recover. Please fix!
3 votes -
BUG
Hola tengo un problema , estaba trabajando dibujando una prenda y se me puso todo en blanco y solo me marca las lineas
Tengo una MacBook Air monterrey 2020 M11 vote -
Layer Arrow Disappears
When collapsing sub-layers of a layer, the arrow to expand the sub-layers is no longer visible. Clicking the eye would restore the arrow, but this is a bug that should be fixed.
Evidence:
https://youtu.be/Oa8KxjzLFkM5 votes -
色違いで作ったパターンがコピペされない
MacOS Catalina 10.15.7 Illustrator 2021（25.3.1）
同じ模様のパターンの色違い３つ作成（ABCとする）→
ABCに塗ったオブジェクトをコピー→
別ファイルにペースト→
オブジェクトすべてがAの塗りになり、BCのパターンはペーストされないコピペされないBCを別のオブジェクトに塗り
再度コピペしても、勝手にAの塗りに変換されます。
同ファイル内でコピペしても同じ現象がおきます。19 votes製品フィードバックへのご協力ありがとうございます。
ご報告いただいた「ver.25.3.1 でパターンスウォッチのコピー＆ペーストで予期しない結果になる」問題を修正した、Illustrator 2021（ver.25.4.1）を一般リリースいたしました。
Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、動作をお確かめください。
もし、修正されていないような場合は、コメントをお願いいたします。
今後ともよろしくお願いいたします。
Illustrator チーム
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Paragraph Style -> Library Bug (Stroke Weight Lost)
If you create a paragraph style with a thin outline (e.g. 0.25) different from the fill color, and then add that style to the library, the library does not record the weight assigned to the stroke (e.g. 0.25). See images. Note that "Annotations Red", and "Annotations Red Lib" are the same style, I renamed it to prevent an overwrite. As you can see, though the fill and outline colors are correct, the stroke weight resets to default.
Also your system doesn't allow me to upload screen shots (.jpeg). Not sure what that's about. Here's a link to the my screencaps:
…
3 votes -
Cannot be renamed to PDF 26.3.1 (64bit)
PDFに別名変更できない
1 voteFarEastCues Cosiral&Co. さま
Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。
いただきました情報について、もう少し詳しい情報を頂けますと幸いです。
お使いのオペレーティングシステム（マシンスペック）および Adobe ・Illustrator (デスクトップ版) のバージョン
問題が発生したときに実行していた手順:
・フォント名など
追加の情報がございましたら追記をお願いいたします。
（必要に応じて）スクリーンショットまたはビデオをアップロードしてください。
どうぞよろしくお願いいたします。
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Stroke visible across all assets in a layer
Stroke lines are visible throughout the layer despite being aligned behind all objects. Have tried relentlessly to fix this issue - unsure how to proceed.
3 votes
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