Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8148 results found
-
Illustrator changes Tiny SVG headers
(1.) Windows 10 Enterprise 10.0.19042 and Illustrator 26.5
(2.) open file, then "save as" > SVG Tiny 1.2
(3.) SVG header contains: xmlns:x="&nsextend;" xmlns:i="&nsai;" xmlns:graph="&ns_graphs;"
(4.) previous SVG Tiny 1.2 headers never contained the xmlns information in (3.)
(5.) see uploaded filesPlease do not advise me on how to use (or not use) SVG files. It is just about the program (Illustrator) changing its settings for SVG headers.
1 vote -
Cannot turn off Middle Eastern feature. I am not in Middle East anymore. Type direction starts from R>L, and the numbers are in Arabic
I activated my Creative Cloud membership when I was in Dubai, UAE, and now I am in Germany. My Photoshop and Illustrator are automatically in a Middle Eastern setting. I do not speak any Arabic language so I don't need this feature. I managed to fix Photoshop, but in Illustrator, it is impossible! Even after changing my laptop region, creative cloud account's location, setting English as the default language, and re-installing the software, nothing has happened. It is becoming a nuisance, the texts start from R>L and the numbers are always in Arabic. How can I turn off this feature?
1 vote -
Cmd + Tab app switching forcibly keeps Illustrator in focus
When Illustrator (at full-screen mode) is in focus, and when executing the quick-app-switching Mac shortcut (cmd+tab) to the previous app, Illustrator always remains in focus. Even though the OS thinks the new app has focus — it will, for instance, invisibly receive keyboard inputs — Illustrator's UI nevertheless retains complete hold over the display, save for the OS toolbar. Chrome, Finder, even something as simple as Calculator; none of them show up. I've had to downgrade to Illustrator v.25 just to get work done.
Illustrator v.26.2.1
macOS 10.15.7
3.2 GHz 6-core Intel Core i7 Mac Mini (2018)
64 GB RAM…2 votes -
Alt + drag use Group Selection Tool cause illustrator crash
Illustrator 16.0.3
Windows 10 20H2 19042.1526
i7-10700 2.9GHZ
16GB RAM2 votes -
New Automatic file backup missing?
Just updated to AI 26.3.1 and the new Automatic Backup checkbox is missing from File Handling preferences.
Running macOS 10.5.7.
4 votes -
Document won't save
Hi there.
I have been working in a new file I created, and I am unable to save the file. I have tried exporting, and quitting such that illustrator asks if I want to save. Nothing happens. I am stuck here, as I will otherwise loose the work I have done. Any suggestions???4 votesThe problem got solved by resaving the original document and no longer can be reproduced.
If you have a similar issue, try to search for a similar bug report which matches yours exactly or log another one, providing as many details as possible to help the team to investigate it.
-
Color change with the CPU/GPU overview with an external display
Hello, I am on a 14" MacBook Pro. 2021
On the MacBook screen the rendering change (CPU/GPU) does not change the color and everything works fine.
However on an external screen the GPU rendering gives bad color (often distorted and duller), by activating the CPU rendering the color becomes normal on the external screen.
In GPU rendering on the external screen for example, the dropper does not pick up the right color (its link images).
On the other hand, once the color has been cut in CPU rendering, we can put back the GPU rendering (the colors become desaturated) but…
2 votes -
Illustrator keeps oversaturating the color space even though modes/swatches are set correctly.
When opening a file (usually with photography), illustrator will oversaturate all the colors regardless of color settings. Everything will be set to consistent CMYK settings but the colors show up so saturated and it's impossible to work in that space.
2 votes -
リンクAIの比率が変わる
mac版イラストレーター25.1で保存した
リンクAIイラストのあるAIファイルをWINDOWS版イラストレーター26.5でOPENしたところリンクの拡縮が変わる
339.24％拡大だったものが238.762％になりリンクイラストが小さくなった。1 vote -
Embeded icon not showing in the links panel
Illustrator 26.0.1/ macOS Big SUR 11.6.1
The icon for embeded images (like in illustrator 2021) in the links panel it's not showing anything, it's blank.9 votes -
Bleed not exporting as PNG or JPG
I've just updated to Illustrator 26.2.1 and now I cannot export PNG or JPG files with bleeds.
• I'm using File > Export > Export as... function.
• There is a 9 pt bleed set up in the Document settings
• "Use Artboards" option is selected on the Export dialog window.I'm on macOS 12.3.1.
5 votes -
keyboard shortcut(s) don't work
I have a couple keyboard shortcuts that do not work. Among them are Ctrl-Shift-O to outline fonts. and Ctrl+] and Ctrl+[ to arrange. I only have one custom shortcut Ctrl+Shift+P to place objects.
2 votes -
Changement de couleur à la réouverture de de mon fichier
Bonjour, depuis 2 ou 3 jours, à chaque fois que j'ouvre un fichier mes image en PNG sont comme en "négatif" ou avec un fond jaune. Pas toute les images c'est aléatoire.
Je suis sur Macbook pro m1 13" de 2020. Ma version Illustrator est 26.3.1
Je
2 votes -
Coordinates label rendering problem in Overprint Preview mode
- Open the file and make sure Overprint Preview mode is on (thus GPU is off)
- Pick Direct Selection tool, grab the point and move it The gray label with current coordinates get smeared, like the GIF shows.
12 votes -
Disable SHIFT + SPACE Keyboard Shortcut for Rotate Canvas
A SHIFT+ SPACE keyboard shortcut for the rotate canvas tool was introduced in a minor version update of Ai 25 (sometime after 25.2.1). This keyboard shortcut is very disruptive when trying to make selections while panning around the artboard. For example, you used to be able to continually hold down the SHIFT and SPACE keys to pan around the artboard while quickly dragging the cursor around points or objects to add them to your selection. With the new rotate canvas shortcut, you have to carefully press SHIFT, make your first selection, release SHIFT, press SPACE to to pan, release, press…
10 votes -
illustrator 2022 will not place emf files due to unknown error
Illustrator will not allow me to place any emf files. I have windows 11, illustrator 2022 (latest version).
1 vote -
Drag and drop to place file sometimes embeds instead of linking
When I drag and drop a JPG/PNG/PDF/AI file from Finder into an Illustrator document, it normally drops in as a link. However, sometimes it unexpectedly embeds the artwork instead of linking it. If I try again repeatedly, it continues to embed, so to fix it I have to go to File > Place and ensure that "Link" is selected (which it already is). After that, if I drag-and-drop from Finder again, it links the artwork as expected.
This issue is seemingly random and I can't figure out exactly how to reproduce it. I always link files (not embed them) when…
5 votes -
Saving to Creative Cloud is Changing My Patterns
This has to do with repeating patterns. I'm using Adobe Illustrator 2021, desktop.
Attached is a picture of 2 circles on a background (shield your eyes, it isn't pretty :-)). When I make the pattern - in this case, the circles were drawn with the blob brush - the inside of the 2 circles is empty and we can all see the background. It's a ring. When I pull that pattern out of swatches, however, it will color in that background. In this one, it's black. It changes depending on the pattern and the colors I'm using. And it is…4 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Rearrange artboard does not work with large artboards...
Having an issue with the Rearrange All Artboards feature when using very large art boards. See attached screenshot. Two artboards, one 6x16ft and one 3x9ft. Rearrange All Artboards using columns only seem to give an error of: "Rearrangement would take some artboards out of canvas bounds." even though the artboard could be arranged manually with the same settings.
Unrelated: Can you PLEASE allow uploading of videos again (specifically webm). It really helps when trying to communicate bugs and feature requests).
2 votes -
Mauvaise gestion des timeout en enregistrement ou en impression à distance
Lorsque je télétravaille, la connexion ADSL est lente et Illustrator se crashe avant la fin d'enregistrement sur le serveur ou avant la fin de l'envoi au serveur d'impression. Toutes les fenêtres disparaissent d'un coup et c'est lorsque je relance l'appli que ça me signale qu'illustrator a quitté inopinément... WTF ?
Pour pallier ce problème, j'enregistre ou j'imprime en local, puis je transfère sous Finder vers le serveur distant, c'est nettement moins instable.1 vote
- Don't see your idea?