Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8149 results found
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Exporting to tif: "An unknown error caused the operation to fail."
Normally rebooting solves problems like this, but not this time. Cannot save my file as a tif.
1 vote -
Exporting to SVG returns different code after Illustrator updates
I use Illustrator files as source documents for complex system maps that we export to SVGs for applications. With the most recent updates, the exports have significantly changed the output code for the SVG which is impacting the javascript interactions with those svgs. The first and most substantial issue is that in calculating the viewbox attribute parameters, Illustrator is NOW including hidden layers where it once ignored them. I use a background layer which mimics our system's background colors to more closely reflect the contrasts needed and hide that for export. But where once the svg tag exported as
<svg…2 votes -
Adobe Illustrator Online Preview Bugs
Hi, I've been facing some problems with the feature that allows to other people preview the file on the web without Adobe. It's an important feature to my company since they can comment and review my work, yet there seems to have lots of problems in the formating. The first 2 images are from the Adobe Illustrator and the other 2 are from the online preview:
4 votes -
BUG: View Grid (Dots 1px) Freezes Illustrator
Using a document grid using dots in small intervals (10px or 1 px intervals) makes Illustrator super slow or even stops working.
Bug appeared in 25.3.1 and is still present in 25.4.1. Tested on multiple Macs (Catalina + Big Sur).
6 votes -
Actions 'broken' 26.2.1
Mac Mini M1
Big sur 11.6.5
Illustrator 26.2.1Trying to perform an action in a folder (save .ai to .eps) crashes illustrator at random moments, never ends.
This action in 26.1 and before releases works perfect, same folder, same files.1 vote -
ドロップシャドウのデフォルトのカラー設定がK100%ではなく4色になっている
発見はMacOS Catalina（10.15.7）ですが、Windows10でも同様でした。
Illustrator2021（25.2）のドロップシャドウにおいて、デフォルトのカラー設定がK100%ではなくC93%、M88%、Y89%、K80%になっています。RGBベースのカラー設定がCMYKモードに持ち越されているものと思われますが、印刷において事故の原因となりますので早急に修正願います。79 votesI am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Enlarging makes preview disappear
When I zoom in extremely large, the image disappears. This happens with CPU activated and not activated.
2 votes -
I can't save ai file format in illustrator via m1 mac mini
I can't save ai file format in illustrator via m1 mac mini
2 votes -
need to fix control handles
Handles have been broken for about 10 years now, time to fix them.
Clicking on corner tool handle, making stuff rotate, trying to stretch one direction, then it stretching diagonally.Things like that should not be going wrong in software as old as illustrator.
5 votes -
the plugin summa cutter tools does not work after the update 26.3.1 Adobe Illustrator
the plugin summa cutter tools (version 2.17 ) does not work after the update 26.3.1 Adobe Illustrator
1 vote -
Unable to launch. Can't connect to server.
Have tried every suggestion I could find to fix this myself. I am connected to the internet; i have deleted and reinstalled; i have checked the logs, the hosts, my firewall, my system compatibility, and my drives. Seriously want this fixed asap.
1 vote -
Cannot open AI or EPS files just exported from AI
I'm trying to export some vector files from AI, which I've done countless times before and had no problems...
Right now when I save the file as AI and EPS, it shows up in my saved folder as a blank file. When I open the properties from it's saved folder it still shows as AI, however I'm not able to open it with AI or any other applications.
I'm stumped and don't know what I can do next.
1 vote -
BUG: Undo function now resets after ctrl. c
Before the recent update, I could press undo to go back to a previous item, copy it (without moving or altering it in any way), and REDO all the actions over and paste that copied item but now when i just press copy, it resets so I can't redo!
1 vote -
Illustrator changing color values every time I reopen program v 26.0.2
I'm on a brand new MacBook Pro and I'm using illustrator from the cloud version 26.0.2 on Mac Monterey v 12.1. Every time I close out a file and reopen it the hex colors are changed. I have never touched the setting on my colors. I've attached an example below. You can see that when I was previously working in the file I listed the hex code, but now when I open it it is different. Please help. This is making my branding impossible and I'm turning in projects incorrectly as a result.
2 votes -
パスファインダーの分割をするとズレが起きる
Adobe Illustrator 2021、2022、2022(Prerelease)
２つの上下に重なった絵柄で、下の絵柄の形に沿って上の絵柄を分割をすると、ほんのコンマ数ミリのズレが起きます。
100％や200％の拡大率では見えませんが、30000％とか大きい拡大率だと確認できます。
あとズレているため、余分なパスができてしまい、その後の作業に支障がでます。4 votes -
Issue rendering some gradients
If you change the the extension to .pdf, the gradient is no longer rendered. Rendering the .ai in other pdf interpreters also do not render the gradient.
More information: https://bugs.ghostscript.com/show_bug.cgi?id=704780#c2
3 votes -
Relink via Asset Link Missing Icon
The Relink via Asset Link icon is missing in Adobe Illustrator, preventing users from linking images/templates they have designed to AEM Assets.
3 votes -
Can't export selection properly
Have some simple artwork with some outlined type. Prior to the update, it all exported properly with "Export Selection..." Now it SHOWS it's going to export in the preview, but no matter what I do the majority of the text is absent. If I segregate the export to even simply one of the letters not exporting, it still exports incorrectly (even though the preview before the export shows the character) and results in an empty file!
1 vote -
pngデータ配置するとイラレデータ開くたびに画像が全てグレーになる
配置を埋込にしても、CCライブラリからのリンクにしても、一度イラレを閉じて再度開くと再び画像が全てグレーに。
1 vote123様
投稿をありがとうございました。上記にもございますように、開発に取り掛かっております。他にも同様の事象が見つかっております。
以下に、英語ですが開発より記事の投稿がございますので、ご参照ください。
＜日本語訳＞
ご迷惑をおかけして申し訳ございません。弊社では、この問題を再現することができます。すでに製品チームにバグを記録しており、現在調査中です。
この問題は、リンクされた画像を含むAiファイルで発生しています。保存時に「リンク先のファイルを含める」を選択し、再度開くと、Aiファイルの画像が反転したり、黄色く見えたりします。
これを回避するために、以下の手順をお試しください。
●ドキュメントに画像を埋め込む
●「リンク先のファイルを含む」のチェックを外す
●旧バージョンのIllustratorにダウングレードする
こちらをお試しいただき、うまく機能したかどうか、またお知らせをいただけますと幸いです。
どうもありがとうございます。
Anshul Saini
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The artboard names and numbers dissapeared in 25.4.1
I can still see the grey box in the top left corner of the artboards, but the names and numbers are gone. It started when I updated Illustrator to 25.3.1. I thought the issue would be solved in this new update but it is still there
12 votes
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