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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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5943 results found

  1. cannot open file/ missing file in adobe illustrator

    my file missing n i can't open my file back even though i already save all

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  2. Intertwine not working properly, when objects inside get moved

    Intertwine not working properly.
    When objects inside get moved, the areas don't get auto-updated to adapt to changes.

    2 votes

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    0 comments  ·  Clipping, Intertwine  ·  Admin →
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  3. Hindi character paste in incorrectly

    When I copy Hindi text from another source (such as Outlook) and paste it into a text box in illustrator, the characters appeared in the wrong order

    1 vote

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    Started (Available in Beta)  ·  2 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. Slopes of anchor points corrupted after opening PDF file

    When I open a PDF in Adobe Illustrator that was created in Adobe Photoshop, the slopes of the anchor points of a shape are corrupted. The interpolation between the anchor points doesn't seem to work properly at some point, see screenshot "Illustrator-Photoshop-Comparison.jpg". As a result, the shape looks deformed and egded, as if drawn with a shaky hand.

    I don't know if it's due to the export from Photoshop or the import in Illustrator. The PDF is displayed correctly in Adobe Acrobat Pro. When I open the Photoshop PSD file in Illustrator, the paths are correct.

    Does anyone know this…

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  5. preview for tif images does not change after embedding

    I use Illustrator 2023 27.0 on Mac book pro with macOS Monterey Version 12.5. When placing tif images the preview shows a low resolution image (individual pixels are blurry). This should normally be corrected once the image is embedded. But in the case of tif images this does not work it stays in the preview stage even after embedding. However, when printed it shows the correct image. Therefore there seems to be a bug which does not show the correct state of tif images after embedding. This bug is specific for tif images since it does not show the same…

    2 votes

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    1 comment  ·  Images, Links  ·  Admin →
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  6. Cant' get character properties (AI ver26.4. ~）

    AI ver 27.0.1 bug , too

    2 votes

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    0 comments  ·  SDK and Scripting  ·  Admin →
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  7. All user interface text is replaced with "[?]"

    All the UI elements show "[?]"

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Regression in version 27.0 - SVG tspan not handled correctly

    Hello

    When I place the following SVG

    <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 500 500" width="500" height="500"><text><tspan>60</tspan></text></svg>

    And then try to export the object back to SVG, I get

    <?xml version="1.0" encoding="UTF-8"?><svg xmlns="http://www.w3.org/2000/svg" width="36.86" height="39.2" viewBox="0 0 36.86 39.2"/>

    The tspan content is gone.

    Without the tspan it works ok. It also works fine in AI 26.5

    The example is an extract from a larger SVG object created through the Datylon plugin

    Seems like an AI regression bug. Any chance it will be fixed in later versions?

    Tx!

    Peter

    PS also posted as https://community.adobe.com/t5/illustrator-discussions/regression-in-versoin-27-0-svg-tspan-not-handled-correctly/m-p/13297751

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  9. Point type alignment trouble

    I have an issue with Adobe illustrator, and the online help service didn’t help me at all

    Here’s the deal:

    When I type in English left to right, I can align the text to the horizontal center of the artboard.

    BUT when I write in Hebrew (or Arabic), right to left, using a point type, the text will not align.

    If I convert to area type, or if I change orientation of the txt to left to right, the text will align fine.

    So the issue happens only when writing in Hebrew or Arabic, In right to left orientation, and…

    3 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  10. Square brackets hotkeys don’t work when input language is non-English

    If you have default [ and ] keys set for Increase/Decrease Diameter, you have to have English input language set to make these work (at least on Windows).

    In Russian these keys on a keyboard occupied with 'х' (Russian 'ha') and 'ъ' (Russian hard sign). Pressing them does not change the diameter.

    But these do work in Photoshop, and basically elsewhere... except for Illustrator.

    Sam happens for other input languages like Turkish, and for other commands, like Arrange (Bring / Sent Froward / Back).

    20 votes

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    1 comment  ·  Other...  ·  Admin →
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  11. [Bug] "Print As Bitmap" (unchecked) checkbox is not honored.

    When I uncheck "Print as Bitmap", it is not honored at all, in any circumstance:
    a) In the Summary, it gaslights me.
    a) When I press Done and reopen, it's checked again.
    c) When I print, the graphics come out jagged, which tells me it is being processed with Print as Bitmap.

    I'm on AI Version 27.2, just updated.
    Apple M1 Max, MacOS 13.1

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  12. Color UI won't stop auto filling in shapes with a last used color

    I don't know if this is a bug or not, but ever since updating to Illustrator 27.2, the color picker in the color UI (after holding shift + click) won't stop auto filling in selected shapes with the last applied color used to fill in a previous shape. This is very frustrating and significantly bogging down workflows.

    Running on MacOS Monterey version 12.0.1 using Illustrator version 27.2

    1 vote

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  13. Dragging grid repeats to fill artboard

    Every time I drag the repeat to fill the artboard, Illustrator crashes and I have to reopen. Impossible to complete the piece. v27.2 Windows 10. All up to date and been happening a while.

    1 vote

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    0 comments  ·  Repeats  ·  Admin →
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  14. Selecting and moving points

    When I select a curve that has another element behind, and then try to select a point to move it, most of the time I end up selecting and element behind this point (another curve or layer). So to avoid this I end up locking all element except the one I'm working on it, if I don't end up loosing a lot of time doing this point selection over and over...
    My guess is you should establish some virtual lock while this moving operation are happening, or some priority hierarchy...
    Another problem is while I move the point I'm pressing…

    1 vote

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    0 comments  ·  Selection  ·  Admin →
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  15. Converting Text to Outlines no longer creates Simple Ungroupable compound path.

    When converting text to outlines in Illustrator 27.2, the text becomes transparent, contained within a clipping mask, and ungroupable.

    Previously, the text would become a grouped compound path of the same fill color as it was as text. I could easily ungroup it.

    I now have to release the clipping mask, release compound path, and use the shape builder tool to fix the letters with holes in them that are now filled in (letters such as R, B, b, O, o, e, etc...

    I am using Windows 11

    Could not attach .ai file. Kept getting "could not submit feedback" error…

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  16. Some variable fonts get expanded in parts

    If you apply a stroke to a live text using Acumin Variable Concept, Myriad Variable Concept, Minion Variable Concept fonts, the stroke stays solid.
    If you expand these, glyphs are united.

    However, if you do the same with Bahnschrift, Cascadia Code, Clash Grotesk Variable, Source Code Variable (and perhaps some other fonts), you get glyphs partitioned.

    To workaround this, we can use Pathfinder Add effect... but it won’t help if you have different fills applied to your characters.

    Why the results are different? why Illustrator treats some variable fonts as a collection of sub-parts, but others stay wholesome?

    14 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  17. Sharp corners of a convex curve get displayed wrong with GPU Preview

    I've noticed on this newer version of Illustrator that some corners are showing an odd line overlap. Noticeable when zoomed in. I've attached pictures.

    It is also applying this to shapes made in older versions.

    61 votes

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    52 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  18. Constantly Crashing

    I am on a iMac & the program crashes quite often with no set reason except I am doing either using a new tool, saving or switching layers... It also has locked up several times & I don't think my files are that big...

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  19. With large UI scaling enabled, New Document dialogue does not properly display input text boxes

    Setting UI Scaling preference to large causes the New Document dialogue to incorrectly display text input values due to baseline being too high and clipping off top of characters, making it difficult to edit. This does not appear to affect other dialogues although not all were reviewed.

    2 votes

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    1 comment  ·  User Interface  ·  Admin →
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  20. Illustrator keeps stealing focus when opening documents in background...

    When selecting a lot of files in windows and then opening them in AI, for every document that opens, AI takes the focus away from whatever I am doing in the background. This is very annoying. Please fix.

    4 votes

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    0 comments  ·  Documents and Artboards  ·  Admin →
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Illustrator (Desktop) Bugs

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