Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8315 results found
-
Reflecting a JPG freezes the program
When I try to reflect a JPG it freezes and program gets frozen. It never happened before, but now it doesn’t work.
1 vote -
Can’t access tools using Essential Classic workspace
My Essential Classic tools do not come up and it doesn't let me reset them either, so I can’t use Illustrator at all. I tried to uninstall and reinstall —didn't work either
2 votes -
リンク画像の拡縮率の表示がバージョンにより違う
1.macOS14.8.1 Illustrator2024(28.7.10) Illustrator2026(30.1)
2.背景が透明・レイヤー状態のpsd画像またはtif画像をイラストレーター2024と2026に配置をしました。画像の埋め込みはしていません。
3.イラストレーター2024と2026の結果が同じになると思っていました。イラストレーター2024の拡縮率%が正しいと思っています。
4.リンクパネルのリンク情報領域の拡大・縮小の数値がイラストレーター2024と2026で結果が異なります。2024は100%。2026は20.571%になります。3 votesWe apologize for the delay, but it appears this issue has been resolved in Beta 30.5.#154. Please update the software and check to see if it works as expected.
Thank you for the feedback. Keep it coming!
-
Copy-pasting mesh between files results in rasterized image
When copying and pasting a mesh from one file to another, it turns into a raster image. However, simply dragging and dropping the mesh object works fine
Adobe Illustrator 30.1
macOS Tahoe 26.2 (25C56)4 votes -
Font explorer dropdown from the Character section in Properties panel is obscured by other panels with 2 columns of docked panels
Running 30.2.1
When the new Character panel is open and font has been selected, the panel is now so big that it becomes obscured if I open a property on the second panel, so I cannot make further font adjustments without closing the second panel.
It seems the properties panel process is selective for some properties and not for others, e.g., Transform opens in both panels, whereas Appearance does not. The UX seems inconsistent. Something feels off.
2 votes -
Bug de l'outil "Cote"
Bonjour, j'aimerais vous soumettre un bug que je rencontre depuis quelque temps. Quand j'ouvre les "options de l'outil cote" et que je veux changer des parametres ( le plus souvent, cela se produit quand je veux changer la mise à l'échelle ), cela fait crashé illustrator, 9 fois sur 10, obligé de redemarrer illustrator, (de temps en temps, cela se debloque au bout de 10min).
Merci d'avance.
2 votes -
Keyboard shortcuts for text formatting (kerning, tracking, leading, font size) no longer work in Illustrator 29.7.1
This feature just stopped working. Please fix.
These also don't work:
Increase or decrease leading: Option + Up or Down Arrow (horizontal text) or Right or Left Arrow (vertical text)
Increase or decrease kerning and tracking: Option + Right or Left Arrow (horizontal text) or Up or Down Arrow (vertical text)
7 votesAs noted in the core report, the fix available in Prerelease build now, starting with 29.8. Preferences should no longer change some specific values when the Search field has anything in it. The next general build should have this fix included.
-
Export von Element als .ai
Wenn ich .ai als Format im Bedientfeld Export von Element auswähle, wird eine Datei ohne PDF-Kompatibilität erzeugt. Diese lässt sich in InDesign nicht darstellen. Man sieht nur einen Fehlertext. Wenn man die Datei öffnet und unter neuem Namen speichert, sieht man, dass "PDF-kompatible Datei erstellen" nicht angekreuzt ist. Dieses Problem tritt nur bei ai auf, egal welche Zeichnung ich auswähle. Andere Formate wie svg, pdf oder eps werden problemlos exportiert. Der Fehler tritt sowohl in der Windows als auch in der MacOS-Version auf. (deutsch, v 30.3 trat aber schon bei früheren Version auf)
2 votes -
We request that function key conversion be re-enabled for Japanese input.
Due to the latest update release, the conversion shortcuts using function keys during Japanese input have become unavailable. Please restore them so they can be used again.
Conversion shortcut details:
F6 → Hiragana
F7 → Katakana
F8 → Half-width Roman characters
F9 → Full-width Roman charactersIn Japan, conversion shortcuts using function keys are commonly used.
Previously, I could use those keys for Japanese input conversion without having to delete the corresponding Illustrator shortcut settings. However, in the latest version, even deleting the settings doesn't work, which is inconvenient.26 votesReported as fixed in version 30.
If this is still a problem for you with the latest build — please comment.
-
ショートカット設定が起動のたびに初期化される現象 / Shortcut settings are reset every time the application is launched
Urgent: Persistent Keyboard Shortcut Bug (Case: ADB-42685232-Q2L9)
To the Adobe Illustrator Engineering Team,
This is a follow-up regarding a previously acknowledged bug (Case: ADB-42685232-Q2L9). Despite being confirmed as a bug, it remains unfixed in version 26.5.
Issue:
My custom keyboard shortcut (Cmd+Shift+F9) assigned to a specific "Align" command is being forcefully overwritten by the default "Pathfinder" panel shortcut upon every application launch.Impact:
I have attempted to create and save new shortcut sets, but the application resets these to default every time it launches. This constant re-configuration disrupts my professional workflow and reduces productivity.Request:
As this issue has been…1 vote -
It just crashed
It just crashed.
I was doing my 2 month-deadline project and it suddenly crashed and didn't even saved the file. My deadline is tomorrow.
2 votes -
Grayscale black in RGB mode, should be the same as RGB 0,0,0, shouldn't it?
In the current Ai (20.2.1), when in RGB mode, in a grayscale gradient, a value of 0 creates a gray which is far off RGB 0,0,0. Why?
In the screenshot, a RGB 0,0,0 rectangle is placed over a gradient with 100% K in the middle knot.In RGB mode, grayscale values should resemble values from 0,0,0 to 255,255,255, and match those values in non-gradient fills.
This happens in both Classic Gradients and Perceptual Gradients.
2 votes -
Zoom in and out is slow
In the last version of Illustrator (30.0 on Windows 11), the zoom (mouse, keyboard) does not work appropriately (very slow), making the use of the software almost impossible. This bug was not existing in former version (29.x). Unticking graphics acceleration in parameters panel makes it even worse.
My config: Windows 11 (French), Intel I9, 32Gbytes of RAM, NVidia Geforce 4080 (581.29)
Please solve rapidly this bug.5 votes -
Object > Pattern > Make gives 'Can't define a new pattern from the current art' message
Discovered in 29.8.1, also seen in beta 30.0.21. Both on MacOS 14.7.6.
- Draw some shapes. Select them.
- Object > Pattern > Make
- "Can't define a pattern from the current art" pops up instead of pattern edit mode.
Dragging the shapes to the Swatch palette still works, luckily, so I can get on with what I want to do, but what the heck?
oookayyy, further exploration reveals that it is something about one particular global color swatch?!? see attached file.
5 votes -
Illustrator 2025 29.8.2 でタブ間のオブジェクトのドラッグ アンド ドロップ移動ができない / Drag and drop of objects between tabs doesn't work
win11 24H2 Illustrator 2025（バージョン 29.8.2）日本語環境
オブジェクトをドラッグ＆ドロップで他のタブへ移動（コピー）
29.7までは何の問題もなく、移動先タブが開き、コピーできる
移動先タブが開かない 10秒くらいタブ上でカーソルを維持するとタブが開くことがあるが、オブジェクトがない（タブ移動しただけ）
29.7.1に戻して運用
7 votesThis problem is reportedly fixed in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.
However, please not there are some known issues with this particular build:
- Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
- Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
- Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.
-
Illustrator slow and laggy with text
When I'm trying to edit a text box, illustrator turns very slow and laggy. With a simple text box. When I try to change font size, or writting, it takes ages to assume it. And the document turns very slow.
Please help with this issue
2 votes -
Creating and/or Entering Opacity Mask doesn’t work from Properties / Control panels
When clicking on the Opacity popu-up panel (in Control or Properties) and then clicking on the mask thumbnail to activate that mode, the thumbnail highlights but as soon as I attempt to edit the contents of the mask, it shows that the mode is not activated. Only if I select the 'Clip' checkbox in the Opacity panel will it allow me to edit the mask. But then clicking the 'Object' thumbnail in the Opacity panel, similarly does not exit mask-editing mode. I have to uncheck the 'Clip' checkbox to get back to normal mode. Previously, simply clicking on each thumbnail…
16 votesFix available in prerelease build now - version 29.8
To be rolled out in general build soon.
-
Illustrator doesn’t always show Cancel button in progress dialogs for some effects, possibly Windows only
I use effects a lot, and sometimes while experimenting with appearance I get quite heavy calculations triggered (on accident or intentionally). And surely sometimes i want to cancel the execution... but these often miss it (at least on Windows).
The developer of the plugin says:
Illustrator is responsible for creating and updating the progress dialogue -- a plugin simply indicates that it wants one.
And they have it fine on Mac.1 vote -
Command + Spacebar to Zoom stopped working when Perspective Grid is active
Like the title says — make the Command and Space (zoom) work again while the Perspective Grid is active.
2 votesThis problem is reportedly fixed in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.
However, please not there are some known issues with this particular build:
- Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
- Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
- Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.
-
Extension windows are frozen when app is closed (not quit) and reopened.
I create Illustrator extensions for our internal users and one of the users reported an issue with the extensions being frozen.
I looked into the issue and determined its an issue that effects all Illustrator extensions and out of my control. When a user has an extension loaded and closes the window but leaves the app running with no windows open, when they go open another file the extensions are reloaded but are frozen.Reproduction Steps:
1. Open Illustrator
2. Window >> Extensions >> Select an extension
3. Perform an action in the extension (example: scrolling)
4. Close the Illustrator…1 vote
- Don't see your idea?