8365 results found

1. Artboard spacing value looses precision

   I use classic New Document dialog (it’s fast and reliable, unlike the modern one).
   Within it, I can set a value that later would be used to space new artboards when adding ones, or to rearrange them.
   If I only have one artboard (and I usually create one only, even when a project later gets more), I can’t set this value immediately, and the value gets transferred from the previous one I set there...

   ...not really. Here, I have to make it 2 artboards to have the field active (why? — I made another request to have it active — http://illustrator.uservoice.com/forums/333657/suggestions/51116134 — and one more before it, to have this value editable without workarounds — https://illustrator.uservoice.com/forums/333657/suggestions/43218936). Then, I make it 20 mm (and make it 1 artboard again)
   After I create a document, I immediately create a new one — and it gets '19.999 mm' again.

   I know some people in USA are used to have prices like $599. Screw it. I don’t need this applied to spacing. Yeah, sure it’s the math error. Make sure the value is kept as set.

   I use classic New Document dialog (it’s fast and reliable, unlike the modern one).
   Within it, I can set a value that later would be used to space new artboards when adding ones, or to rearrange them.
   If I only have one artboard (and I usually create one only, even when a project later gets more), I can’t set this value immediately, and the value gets transferred from the previous one I set there...

   ...not really. Here, I have to make it 2 artboards to have the field active (why? — I made another request to have it active — … more

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   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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2. Illustrator and scripting inconsistent words[] when tabs used

   Can someone explain the results when the following is run on an Illustrator document with one text frame?

   var myDoc = app.activeDocument;
   var myTextFrame = myDoc.textFrames[0]
   myTextFrame.contents = "Lorem ipsum dolor sit amet\rLorem\tipsum\tdolor\tsit\tamet";
   alert(myTextFrame.words.length);
   alert(myTextFrame.lines[0].words.length);
   alert(myTextFrame.lines[1].words.length);
   for (l=0; l<2; l++)
   {
   concat = "#";
   for (i=0; i<myTextFrame.lines[l].words.length; i++)
   {
   concat += myTextFrame.lines[l].words[i].contents;
   concat += "#";
   }
   alert(concat);
   }

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   "#Lorem#ipsum#dolor#sit#amet#"

   "#Lorem#Lorem#ipsum#ipsum#dolor#dolor#sit#sit#amet#"

   Why does separating the words by tabs seem to duplicate all but the last word in the line?

   Is this a bug, and if not, what is the logic behind it?

   Running on Windows 11 and I believe I have the latest version of Illustrator as downloaded via CC

   Can someone explain the results when the following is run on an Illustrator document with one text frame?

   var myDoc = app.activeDocument;
   var myTextFrame = myDoc.textFrames[0]
   myTextFrame.contents = "Lorem ipsum dolor sit amet\rLorem\tipsum\tdolor\tsit\tamet";
   alert(myTextFrame.words.length);
   alert(myTextFrame.lines[0].words.length);
   alert(myTextFrame.lines[1].words.length);
   for (l=0; l<2; l++)
   {
   concat = "#";
   for (i=0; i<myTextFrame.lines[l].words.length; i++)
   {
   concat += myTextFrame.lines[l].words[i].contents;
   concat += "#";
   }
   alert(concat);
   }

   14

   5

   9

   "#Lorem#ipsum#dolor#sit#amet#"

   "#Lorem#Lorem#ipsum#ipsum#dolor#dolor#sit#sit#amet#"

   Why does separating the words by tabs seem to duplicate all but the last word in the line?

   Is this a bug, and if not, what is the logic behind it?

   Running on Windows 11 and I… more

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   1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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3. Illustrator 2026 adds a previously selected object to a newly selected one when moving the new one

   macOS Sequoia 15.6
   Illustrator 30.0

   Just selecting and moving basic objects is not functioning correctly. Was this tested at all? I've restarted the app, I've restarted my machine. It's just buggy AF. I've had to revert to previous version just to get a simple chart done.

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   Need More Info  ·  10 comments  ·  Selection  ·  Delete…  ·  Admin →
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4. Illustrator 29.8.2 saved .ai-file containing outdated pdf-version

   We have a user that several times has encountered a serious bug with saving documents. Currently on version 29.8.2 (the latest available for us in the CC desktop app as of today). Windows 11.

   Attached is an AI file showing the bug. Try opening it in e.g. Photoshop and Illustrator. You get very different versions.

   It is a "PDF compatible file" saved from Illustrator, so it contains a PDF version for other apps to use, but this embedded PDF version shows an older version of the illustrator file (so opening it in Illustrator looks fine, but when using it in e.g. InDesign, you get an old version)!

   Steps (as far as I can gather):

   1. An Illustrator file has been opened in Illustrator 29.8.2.
   2. The illustrator file has been saved (File > Save) - likely a couple of times - then closed.

   Result: AI file with outdated version in the embedded PDF. All other apps show the wrong version.

   To fix it, all we have to do is re-save the file, and then it works. So it's not consistent, and hard to reproduce.

   At least during this last occurence, the user was working from home via VPN, so the network connection was a bit slower than usual if that matters. The Illustrator preferences for saving should be the default settings (attached screenshot). I believe the setting for "slow networks" does so that Illustrator saves the file locally before transferring it, so network speed shouldn't affect the result?

   Since it has happened at least a few times, we now have to manually check every time we save a file if it is actually properly saved (by checking it in InDesign/FrameMaker/etc. to verify the latest changes are included). Not good.

   We have a user that several times has encountered a serious bug with saving documents. Currently on version 29.8.2 (the latest available for us in the CC desktop app as of today). Windows 11.

   Attached is an AI file showing the bug. Try opening it in e.g. Photoshop and Illustrator. You get very different versions.

   It is a "PDF compatible file" saved from Illustrator, so it contains a PDF version for other apps to use, but this embedded PDF version shows an older version of the illustrator file (so opening it in Illustrator looks fine, but when using it in… more

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   9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Illustrator crash on relinking image

   Windows 11, all Adobe software up to date, Illustrator 30.2.1 (64-bit)

   Raster artwork in my Illustrator files is stored in a folder adjacent to my Illustrator folder. Occasionally, I must insert a file into the numbering structure, so the raster artwork becomes 'orphaned'. So, when I open the Illustrator file, I get the relink artwork dialogue box. If I hit relink, a relink box appears, followed instantly by a Gaussian blur dialogue box with a 100% blue bar, and Illustrator freezes, requiring a shutdown via Task Manager.

   If I reset my preferences (a 2-minute job using AG Astute Manager), it solves the issue for 1 or 2 files, but then it returns. The workaround is to click ignore and then relink the image manually, but it's a pain when fixing many files.

   Windows 11, all Adobe software up to date, Illustrator 30.2.1 (64-bit)

   Raster artwork in my Illustrator files is stored in a folder adjacent to my Illustrator folder. Occasionally, I must insert a file into the numbering structure, so the raster artwork becomes 'orphaned'. So, when I open the Illustrator file, I get the relink artwork dialogue box. If I hit relink, a relink box appears, followed instantly by a Gaussian blur dialogue box with a 100% blue bar, and Illustrator freezes, requiring a shutdown via Task Manager.

   If I reset my preferences (a 2-minute job using AG Astute Manager), it… more

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   3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Seems to no longer happen in 30.5 build.

   If this happens again — please comment back.

6. Moving several points of an area type or type on path causes "undo"

   I am no longer able to move multiple anchor points for text on a path in v30 (GPU mode).
   I'm using a Studio M2 Max with MacOS 15.5..

   The attached video demonstrates this behavior. I have two duplicate paths. While using "View using GPU" I try to edit multiple nodes on the text path. What happens is:

   1. the preview of the path disappears while I'm trying to move the nodes.
   2. the entire line moves, even though I've only selected a few nodes.
   3. my type was replaced with the "Lorem Ipsum" text (this happens intermittently, not every time).

   But, when I switch to "View using CPU" the program functions normally.

   This is something I do very frequently, and I typically have GPU mode on, so this is a new behavior.

   I tested this on other installed versions of Illustrator:

   On v29.8.2 I am able to move multiple nodes, but the preview of the path still disappears while you're moving it. Switching to CPU mode corrects that.

   On v.28.7.2 Everything works normally, both in GPU and CPU modes.

   ---

   Edit: After posting this, I now believe that this might be related to the setting "Real-Time Drawing and Editing". Turning that off "seems" to fix things (for both v30 and v29).

   But it should be noted, in 28.7.2 I CAN keep "Real-Time Drawing and Editing" enabled AND use GPU mode and everything functions fine.

   I am no longer able to move multiple anchor points for text on a path in v30 (GPU mode).
   I'm using a Studio M2 Max with MacOS 15.5..

   The attached video demonstrates this behavior. I have two duplicate paths. While using "View using GPU" I try to edit multiple nodes on the text path. What happens is:

   1. the preview of the path disappears while I'm trying to move the nodes.
   2. the entire line moves, even though I've only selected a few nodes.
   3. my type was replaced with the "Lorem Ipsum" text (this happens intermittently, not every time).

   But, when I… more

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   6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Works as it should now, in 30.2.1 build. Please update and comment back in case it still misbehaves for you.

7. Bounding box with Use Preview Bounds get calculated wrong for a specific appearance applied

   When Use Preview Bounds is enabled, the bounding box doesn’t hug the object as expected, calculating the final dimensions wrong.
   Just open the faile attached, select the circle, go to the Appearance panel, double-click contents to access the only child of the group, and change the stroke. Once it's changed, the bounding box becomes larger than the actual bounds stays like this until the document is reloaded.

   Originally reported as a part of another bug, now fixed: https://illustrator.uservoice.com/forums/601447/suggestions/44770009

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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8. Illustrator asked for my location... not sure this is a bug but it's concerning

   It's bad enough that Adobe has moved to a subscription model and is putting AI in everything, but now Illustrator just asked for my location. I'm trying to maximize my PC's performance by turning off all the extra bloat. Does Illustrator really need to know my location?

   2 votes

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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9. All Text Disappeared!

   I saved my file as .aic but the next time I opened it all the text layers disappeared! Everytime I open the file it automatically creates a recovered version also, but still no text. I also cannot download the version from cloud that shows the last version I made with all the text still visible.

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   9 votes

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   Need More Info  ·  10 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Renaming an artboard in Artboards panel scrolls to have the item on top

    The way it works in the newest update is infuriating.
    In the newest update, when I change the name of an artboard in the Artboards panel, the panel automatically scrolls to have that item at the top. I keep losing my place in the Artboards panel and I can't keep track of what I'm doing. I don't see a benefit of the list jumping around all the time. It's horrific to work with.

    4 votes

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    2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

11. Importing a PDF file saved from CAD shows a fault message

    When opening a flowchart in Illustrator, a PDF file saved from a CAD, I get a fault message saying 'There are fonts in the document that are not installed on the computer'.

    This is a new fault that came up last week, been using PDF files for a year and it have never been a problem until now.

    Is there something i can do about it?
    Due to confidentiality, I unfortunately cannot upload images on my work.

    2 votes

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. Unintended shortcuts triggered by Ctrl + Win/Apps keys on Windows

    On Illustrator for Windows, a specific key sequence triggers unintended shortcuts. This issue appears to be caused by a bit-level misidentification within Illustrator's input handling, where certain keys are processed as different characters.

    The order of key presses is critical:
    1. Hold down the Ctrl key first.
    2. While holding Ctrl, press the Left Windows Key or Apps Key.

    Actual Results:

    • Ctrl + Left Win: triggers "Send to Back" (matches Ctrl + [).
    • Ctrl + Alt + Left Win: triggers "Select Next Object Below" (matches Ctrl + Alt + [).
    • Ctrl + Apps: triggers "Bring Forward" (matches Ctrl + ]).
    • Ctrl + Alt + Apps: triggers "Select Next Object Above" (matches Ctrl + Alt + ]).
    • Ctrl + Shift + Left Win: During object selection: "Send to Backmost" (matches Ctrl + Shift + [). During text editing: "Negative Kerning" (matches Ctrl + Shift + [).

    Technical Analysis:

    The Virtual-Key Codes for these keys are:
    - Left Win (0x5B): 0101 1011 / [ Key (0xDB): 1101 1011
    - Apps Key (0x5D): 0101 1101 / ] Key (0xDD): 1101 1101

    A consistent pattern is observed where the most significant bit (0x80) is incorrectly set to "1" during Illustrator’s internal processing of these combinations.

    Note: Although unverified due to hardware limitations, it is highly probable that Ctrl + Right Win (0x5C) would similarly be misidentified as \ (0xDC).

    Environment:
    OS: Windows 11 25H2
    Application: Adobe Illustrator (Desktop) v30.3 and v29.8.6

    On Illustrator for Windows, a specific key sequence triggers unintended shortcuts. This issue appears to be caused by a bit-level misidentification within Illustrator's input handling, where certain keys are processed as different characters.

    The order of key presses is critical:
    1. Hold down the Ctrl key first.
    2. While holding Ctrl, press the Left Windows Key or Apps Key.

    Actual Results:

    • Ctrl + Left Win: triggers "Send to Back" (matches Ctrl + [).
    • Ctrl + Alt + Left Win: triggers "Select Next Object Below" (matches Ctrl + Alt + [).
    • Ctrl + Apps: triggers "Bring Forward" (matches Ctrl + ]).
    • … more
    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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13. BUG: Swatch color not changing with selection of different element.

    When selecting individual elements in my .ai file, the swatch bar does not show the actual color. Instead, it shows the previously selected color.

    Something changed - you used to be able to select an element and easily determine which color it was. This glitch is a major problem - as I'm trying to prep my files for print and a small error will be quite costly.

    Instead, I have to double-click the "fill" color in the top of the swatch bar to open up the cmyk build

    Illust 2026. OS 13.7.8

    2 votes

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    Need More Info  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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14. Eyedropper + Shift changes text and adds stroke when applied

    When picking up a color from text with the Eyedropper while holding down the Shift key the Eyedropper will change the size, the fill and add a stroke when applied to text. When applied to an object, it will add a black stroke to the object.
    This does not happen when the Shift key is not used during sampling.

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    7 votes

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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15. When i use the rotate tool, these stripes show up. they dont go away after rendering

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    2 votes

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    Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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16. Remplacement de police sans avertissement

    Bonjour, aujourd'hui j'ai réouvert un fichier .ai et sans avertissement une des polices, pourtant déjà installée (et pas d'Adobe fonts) a été tout simplement remplacée par de la Myriad pro.
    Sans alerte, sans notification. Le seul indice à part l'apparence visuelle absolument différente, a été que j'ai documenté en écrivant en toutes lettres le nom de la police utilisée dans ma créa.
    Ca ne donne vraiment pas confiance.
    Windows 11 pro Version 25H2 - Illustrator version 30.3 (64bits)

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    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Blue share circle is misplaced under the icon

    This blue circle is very distracting and It just looks super weird. I don't know if you guys purposely did this or if it's a UI glitch with the latest update, but if you guys can get this fixed asap it would be helpful. It's SUPER distracting while trying to focus in on work.

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    5 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Claimed to be fixed in the latest 30.3 general release. Please update, check, and comment back if it still happens.

18. Text gets duplicated in the second threaded area

    Good morning,
    Often, when I have two linked text boxes, the text placed in the first box is repeated in the second box. This doesn't happen right at the beginning, when I link the text boxes. I notice this later, when I review the work done. Can you tell me why this happens?

    3 votes

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    Need More Info  ·  6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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19. Text copied from web paste white but swatch says its black

    Since version 30.1 anytime i paste text into a file, the text will past white instead of black like it use too. All swatch areas say it is black but the text will be white. This has gotten pretty annoying because everytime i paste in text i have to change the color of it.

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    2 votes

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    4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

20. Color Swatches assigned to type changed after closing the file

    Upon opening a file, many of the colors I had assigned to type elements were randomly changed to other colors from my swatches palette. It was not consistent which colors changed to what; some were spot Pantone color swatches, others were global CMYK swatches. This has happened a couple times to me and my team, starting within the last six months; the first couple times it was only one or two elements of my artwork that would change, and they would change to Black. The most recent event it was over 20 instances of type that changed, and changed to all different colors. See attached file for how the file was originally saved, vs how it re-opened. It was only live type elements that changed colors; no raster images or vector graphics changed.

    Adobe team, please tell me what is going on and how it can be fixed.

    I am on Mac OS Tahoe 26.6.2, running Adobe Illustrator 30.8.1

    Upon opening a file, many of the colors I had assigned to type elements were randomly changed to other colors from my swatches palette. It was not consistent which colors changed to what; some were spot Pantone color swatches, others were global CMYK swatches. This has happened a couple times to me and my team, starting within the last six months; the first couple times it was only one or two elements of my artwork that would change, and they would change to Black. The most recent event it was over 20 instances of type that changed, and changed to… more

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