Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8366 results found
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I can't export personalized keyboard shortcuts for use them on others computers
Mac OS Ventura 13.7.8
Illustrator 30.6.0
I can't export personalized keyboard shortcuts for use them on others computers1 vote -
Change to Global Rulers grayed out.
For some reason 'Change to Global Rulers' is grayed out. Using that for years, for preparing art for Cinema4d, but in this version, suddenly I am not able to switch.
1 vote -
Naming a layer "Unnamed" bug
To duplicate, simply create a layer and call it "Unnamed" (case-sensitive). On my PC, whenever I do this, the Measure tool breaks and the app starts throwing UIDu and NOKY errors. Unless the devs can patch this, remember to add "Unnamed" to your "never use this keyword" list.
2 votes -
Problema de visualización, capa de color rosa que aparece
tengo este error en illustrator, un problema visual (capa de color rosa) que aparece
macOs monterrey 12.7.6.
Versión illustrator: 29.8.4-
Captura%20de%20Pantalla%202026-02-27%20a%20la(s)%2012.14.25%20p.m..png 121 KB -
Captura%20de%20Pantalla%202026-02-27%20a%20la(s)%2012.14.25%20p.m..png 121 KB -
Captura%20de%20Pantalla%202026-02-27%20a%20la(s)%2012.14.06%20p.m..png 60 KB -
Captura%20de%20Pantalla%202026-02-27%20a%20la(s)%2012.14.06%20p.m..png 60 KB -
Captura%20de%20Pantalla%202026-02-27%20a%20la(s)%2012.08.33%20p.m..png 1441 KB
2 votes -
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文字パネル側の「フォント名を英語で表記」設定が正常動作していない
Windows 11 25H2
Illustrator 30.1文字パネルにある「フォント名を英語で表記」にチェックを入れても、すべてが英語名で表記されず、日本語のまま残る部分があります。
この状態で環境設定を確認すると、同名の設定では設定がONになっています。環境設定で設定をONにした場合は正常に英語表記されます。
（ただし文字パネルでONにした状態で、環境設定を開き、そのままOFF・ONにした場合だと変わらず）
Windows 11 25H2
Illustrator 30.1Even when checking “Display font names in English” in the Character panel, not all names are displayed in English; some remain in Japanese.
Checking the preferences in this state shows the setting is ON for the corresponding option.If you turn the setting ON in the Preferences, it displays correctly in English.
(However, if you have it ON in the Character panel, open the Preferences, and then toggle it OFF and back ON, it remains unchanged.)2 votes修正は最新の30.3一般リリースに反映されています。アップデート後、問題が解消されているか確認し、引き続き問題が発生する場合はご報告ください。
The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.
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Can't click on generate vectors, overlay ui get's on the way and it's unclosable.
I was trying to generate vectors on illustrator, but a UI element with a suggestion appear, and looks like it's unclosable. And get's on the way to interact with the control to generate vectors.
1 vote -
Dotted Guides are not precise in GPU preview
Guides should allow us to be sure about alignment.
And while in CPU it’s mostly true, in GPU preview dotted guides get drawn 1 pixel off.
These should perfectly overlap the edges of the object aligned!Look at the GIF attached
If you notice a bug with the bounding bounding box not getting displayed when I select the rectangle in the CPU Preview mode — it’s a separate Beta-only bug, reported here: http://illustrator.uservoice.com/forums/939477/suggestions/50759876
6 votesHi,
Thanks for reporting this issue.
We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.
Kindly provide a video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
Please Also let us know if you have been using any 3rd Party plugin while facing this problem.
Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.
If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.
Our time zone is IST (+5:30 GMT).We are available between 8.00 am to 8.00 pm…
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Extensions not accessible
Extensions are not accessible. They appear as greyed out in the menu. I'm running version 30.2.1 on a Mac running Tahoe 26.3. I noticed the problem when trying to launch an extension that I'd downloaded and previously used on other versions. "Libraries" are also greyed out, and I went to the plugins section of Creative Clouded and added a new plugin. I can see it in the menu but they all remain greyed out.
3 votes -
Pasting an object with perceptual gradient applied expands it and converts into an image
- Create a rectangle and fill it with a gradient (liner/radial)
- In the gradient panel, change the method from Classic to Perceptual
- Copy the object
- Paste the object
Check the Appearance panel — it’d show the object is now an image, with the original perceptual fill tucked under the pixels!
And if the object had a stroke, it becomes a group with a stroke in it separated.5 votesThis issue is reportedly fixed in the latest Beta 30.3.126 build.
Kindly update (or install) to verify the fix making it behave as expected, to allow the team to safely push it into the next general build.
If it still works wrongly — please comment back.
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Large images scaled down too much (with resolution larger than 7200 ppi) become immovable
I'm not able to move images in my design. If I click image trace and make the image into a vector then I can move it, but as soon as I rasterize it back into an image then I can no longer move it. I also am not able to click to select the image, I have to drag a box around it to select the image.
Things I've tried:
- Checked for update
- Restarted my computer
- Restarted Illy
- Restarted Illy while pressing shift-options-command
- moved the file to my desktop (off of external drive)
- cleared…4 votes -
Pattern Tool Severe Lagging
I am a surface pattern designer and anytime I edit patterns I have a 1-2 minute delay for every vector I move. This cripples workflow and is an awful user experience. I am not using effects or modifications that should cause this type of delays every time vector assets are relocated (even a mm.)
I have to create 50+ patterns daily and this issues critically hinders my daily workflow. I use illustrator 12 hours a day for my work.
Please provide solutions to rectify this issue for users experiencing this issue.
2 votes -
Moving a part of a blend with any Selection tool makes it move faster than expected
In 29.7.1 (and Beta 29.9.0.6) when I move one object in a blend with any selection tool, inside or outside of isolation, it moves twice as much.
This is similar to this problem with symbols — http://illustrator.uservoice.com/forums/601447/suggestions/5029351212 votesMoving an object within blend now works as expected.
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Scaling down a placed image makes it unmovable
After placing a PNG and scaling it down to fit my artwork, I was no longer able to move the PNG into place. I could only select it in the Layers panel or by clicking and dragging over it. There does seem to be a threshold before this happens — if I only scale it down a small amount, it seems to behave as normal, but if I go beyond 50%, it becomes unstable. Of course, the workaround is to scale the PNG closer to the size needed, but this behavior seems to be new. I am pretty sure I…
7 votes -
「プリント」を実行した直後に Illustrator がクラッシュして終了する
Illustratorのバージョン: Illustrator 29.4 日本語版
OS: macOS Sonoma 14.7.7
ハードウェア環境:
・機種名：iMac Retina 5K, 27-inch, 2020
・CPU：3.3 GHz 6コア Intel Core i5
・メモリ：8 GB 2667 MHz DDR4
・GPU：AMD Radeon Pro 5300 4GB
プリンター: Fuji Xerox DocuColor 1450 GA（Wi-Fi接続）再現手順:
1. Illustrator で任意のドキュメントを開く
2. メニュー「ファイル」＞「プリント」を選択
3. プリントダイアログで用紙サイズや設定を変更
4. 「プリント」をクリック実際の結果:
・「プリント」を実行した直後に Illustrator がクラッシュして終了する
期待する結果:
・「プリント」を実行しても落ちずに、正常にプリント処理が行われる補足情報:
・データの複雑さやIllustratorの起動時間は関係ないように感じる
・他の EPSON 製プリンターでは同じ操作を行ってもクラッシュは発生しない
・DocuColor 1450 GA のプリンタードライバーを再インストールしたが、問題は改善しなかったクラッシュレポートのスクリーンショットを添付します。
2 votesIllustrator Beta 30.8.0.72 should have a fix for this.
Please check to see if the issue has been resolved.
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Artboard Width & Height inputs vanished from the top Control panel / bar
Input fields to resize artboards were removed from upper tool bar. PUT IT BACK.
Now to access the width and height you must go to the Properties panel. Why are we making extra steps? Fix this3 votes -
Cutting off bottom of page when printing
Fix the problem of cutting off the bottom of the page when I print with Illustrator. I can save the document as a PDF and print it fine with preview, but Illustrator cuts off part of the bottom of the print. It has the incorrect print border. So stupid.
2 votes -
CEPHtmlEngine keeps both macOS and Windows awake
CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep
See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.
This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.
nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
2025-04-29 17:49:04 -0400
Assertion status system-wide:
BackgroundTask 0
ApplePushServiceTask 0
UserIsActive 1
PreventUserIdleDisplaySleep 1
PreventSystemSleep 0
ExternalMedia 0
PreventUserIdleSystemSleep 1
NetworkClientActive 0
Listed by owning process:
pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd -…15 votes -
No puedo abrir un archivo pesado guardado en Cloud
El archivo no se descarga para poder abrirlo de manera local. Es un archivo pesado, con imágenes. Un banner para imprimir de gran porte.
Al abrirse desde los archivos de cloud en el illustrator de escritorio, el archivo queda en formato esquema (contornear) y no permite previsualizar de ninguna manera, ni modificando el GPU ni en forma CPU.
Cree una copia sacando lienzos y archivos y tampoco logro guardar el documento de manera local. Marca error pero no explica de dónde viene ni tira ningún número.
Por favor, necesito ayuda.
2 votes -
unchecking "use document bleed settings" box in "Save Adobe PDF" does not remove the bleed from the saved file.
version illustrator 30.1
windows 11
issue also replicated on illustrator 30.0 on a mac
1: create new document with some amount of bleed in "document setup"
2: save as .pdf will bring up "Save Adobe PDF" Dialog
3: uncheck "use document bleed settings" box and save the .pdf
4: open document saved in step 3, it still has the document bleeds that should have been removed by unchecking the "use document bleed settings" boxthe print dialog box also has the use document bleed settings check box, it works correctly when I print to a .pdf file with the "use…
5 votes -
Adobe Fonts が Illustrator で認識されず、作業が継続不能になる重大不具合
Adobe Fonts に存在し、Creative Cloud でアクティベート済みのフォントが、
Illustrator 内で表示されず使用できません。具体的には「VDLロゴJr（通常・ブラック）」が、
・Adobe Fonts ではアクティブ
・Figma では使用可能
にもかかわらず、Illustrator のフォント一覧に一切表示されません。以下の対処をすべて実施しましたが改善しませんでした：
- Adobe Fonts の再アクティベート
- Illustrator のフォントキャッシュ削除（AdobeFnt*.lst）
- Windows の FontCache.dat 削除
- Illustrator の環境設定リセット
- ローカルフォントの衝突確認
- Figma Font Helper の停止それでも Illustrator だけがフォントを認識しません。
仕事で使用しており、毎月料金を支払っているにも関わらず、
基本的な「フォントが使える」という機能が保証されていない状態です。至急、原因の特定と修正をお願いします。
2 votes
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%252012.14.06%2520p.m..png){kind=link}
%252012.14.06%2520p.m..png){kind=link}
%252012.08.33%2520p.m..png){kind=link}
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