Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7709 results found
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Dimensions of this page are out of range
The original file i used to make a back wall design has worked for years now and every time i update it, it still works. UNTIL NOW. The image REFUSES to save as a PDF or anything, as it says the dimensions of this page are out of range... EVERYTHING is within the canvas but still refuses to work. If it saves as a PNG, it cuts off part of the sides, EVEN if i shrink it down WAY smaller into the box, it STILL cuts off stuff in the PNGS. What is wrong????? AI its self keeps freezing... yes…
1 vote -
Cannot paste screenshot without error "Not enough memory to place the file"
This started happening with the Illustrator 29, and I can confirm that I do not have this issue with the previous version of Illustrator. On Mac OS Sequoia 15.0.1. When I take a screenshot to my clipboard and attempt to paste in illustrator, I receive the error "Not enough memory to place the file." If I drag the same screenshot from the desktop, it places the link fine and can be embedded fine. Thanks.
0 votes -
Hidden objects wrongly get sent to back when duplicating artboards
When I alt-drag to duplicate an artboard where I have hidden an object on the artboard, it moves the hidden object(s) to the back. The bug doesn't work if the hidden object is all the way in front.
This is very frustrating, as I frequently hide objects and duplicate artboards, and it's causing everything to suddenly be out of order.
To replicate problem
- create a few stacked shapes in an artboard
- hide one of the objects (not the top object)
- with the artboard tool, alt-drag to duplicate the whole artboard
- show all objects
- you will see that the formerly hidden…
2 votes -
Text Not Displaying in Adobe Illustrator 28.6 (64-bit)
Description of the Issue: In Adobe Illustrator 28.6 (64-bit) on Windows 11, the designs load properly when opening files, but the text does not display. Instead, only the shadows of the text are visible, and the actual characters are missing. This issue occurs across multiple files and affects the ability to edit text elements within the designs.
Steps to Reproduce:
Open Adobe Illustrator.
Load any file that contains text elements.
Notice that while the design loads correctly, the text is not visible—only its shadows are displayed.
Expected Behavior: The text should load and be visible along with the rest of…1 vote -
Text rewraps when opening file in Illustrator 2025 v29.0 that was built in Illustrator 2024 v28.6
Text rewraps when opening a file in Illustrator 2025 v29.0 that was built in Illustrator 2024 v28.6. Please see attached PDF with the problem highlighted in yellow.
1 vote -
Transform Again (Command + D) works inaccurately
When repeated more than three times, distances and measurements become inaccurate.
1 vote -
Edges are misaligned at high zoom level
After zooming in on a rectangle, the actual rendered appearance is misaligned with the edges of the rectangle.
1 vote -
Illustrator crashes after adding 3D Materials from Adobe Substance. Deleting default materials leads to problems
Since I downloaded 3D materials in the Adobe substance online application, and added them into Illustrator, the application crashes.
I was able to reach the file (Illustrator Application > Show Package Contents > Contents > Resources > Material Resources > DefaultSubstanceMaterials.) But when I delete them, the textures no longer load, impossible to reboot, try other versions, uninstall-reinstall. It always appears like that, I don't know what to do anymore. Impossible to reuse the materials. If you have a solution, I'm interested. Thank for reading :)1 vote -
Adobe help support pop up is so obstructive
When using Adobe illustrator, the software crashes for a short amount of time and will redirect you in browser to the website of the learn and support of adobe. It makes the workflow slow, and its frustrating at the same time.
1 vote -
User interface - Not keeping color choice on re-open
The level of user interface color choice does not sustain itself on re-launch of the application
1 vote -
I saved my file. Next day I see, artboard 3 with all its contents have vanished!! I never deleted the page!
I saved my file. Next day I see, artboard 3 with all its contents have vanished!! I never deleted the page!
1 vote -
Outline View is not working in v29.0
When I try to switch from GPU Preview to Outline View, the screen flickers and remains on GPU Preview. The name in the menu changes, but the screen doesn't.
1 vote -
Menu selection of window stuck after clicking on "Font" without selecting further option
After selecting the menu item "window" → "Font" (without the sub-menu) the menu freezes. No further access to the program possible. After ending the program (OS - option, not program option) the window with the document disappeared (without asking for saving), the menu remained on screen (see screenshot). Only forced ending worked.
Illustrator 28.5
Mac OS Sonoma 14.5
MacBook Pro, M1 Pro, 16 GB memory3 votes -
Intertwine unknots in places on Expand Appearance and PDF Asset Export
In Illustrator 28.5 (macOS 14.5, intel)
• Create intertwine from paths with 2 strokes (lower is black and greater weight)
• Either use Object > Expand Appearance or use Asset Export to create PDF
• Several crossings reverse on some Intertwine objects.2 votes -
Distortions / pixelation when Space bar is held and mouse pointer moved
When I press and hold space bar and move the mouse pointer to navigate the screen, the distortions / pixelation appear and make it it difficult to work. Please help. I tried reinstalling AI and ran windows update.
OS: Windows 11 Home
AI version: 29.0 (64 bit)1 vote -
Spinning wheel when switching between documents if something is selected in the document.
I've noticed that if an object is selected in any document then switching to that document will cause the spinning wheel of death for about 5-10 seconds. If nothing is selected then the switch will happen immediately, like it should do.
Mac OS Ventura 13.6.1 running illustrator 28.7.1
1 vote -
Bullets and Numbering characters disappear when outlining font
As per my title - If I use bullets and numbering in a text box, when I outline the text in the text box the bullets and numbering completely disappear.
50 votesThe fix is pushed into Global Availability build 28.6.
If it misbehaves still — please comment back.
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Illustrator desktop version 27.8 Error message [UKCO] after update on 8-3-2023
I get the following error message upon starting up Illustrator desktop.
"The operation cannot complete because of an unknown error. [UKCO]"
The app opens and I can create a new doc but the message keeps popping up.
For now I'm reverting back to a previous version.27 votesWe have rolled out a version with the fix for this issue. Please update to 27.8.1 from your Creative Cloud App to have the issue fixed. Thanks for your patience.
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グラデーションツールでの操作がヒストリーパネル上で「取り消し」として登録される。
macOS13.6.7
Illustrator ver.28.6再現手順
1. 任意の図形にグラデーションを適用する。
2. グラデーションツールを選択肢1のオブジェクトのグラデーションを調整する。
3. ヒストリーパネル上では「取り消し」として登録される。期待する結果
グラデーションパネルでの操作と同様に「グラデーション」と登録される。実際の結果
ヒストリーパネル上では「取り消し」とし登録されるため、グラデーション処理を行ったものかどうかが判別できない。これもヒストリーパネルが装備された当初からの不具合です。英語版では「undo」と表示されますので全ての言語版において発生している不具合だと考えられます。
3 votes -
Modal is blocking click events
Modals from properties panel is blocking clicking inside Illustrator & won't disappear unless escape / space is pressed (depends on the modal box). Fresh install & restarting Illustrator didn't help.
Illustrator 2025 29.0
MacOS 15.0.11 vote
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