Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8130 results found
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TIFF画像が反転した色で配置される / TIFF image get placed with inverted colors
OS: Windows 10
Illustrator: 29.7.1(64-bit)画像(TIF)を読み込んだ際に、白黒が反転してしまう。
以前は問題なく読み込めていた。2 votes -
Recent Colors is adding the [None] swatch as K=0 and apply white
When fill is focused, setting [None] adds the white (K=0) chip into Recent Colors sections.
Doesn’t happen for strokes.5 votesHi Everyone,
We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
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The Default File Location option in missing in Preferences > File Handling
Whenever we install Illustrator anew and try to save a document for the first time, we are given a choice — to save into Cloud or save locally. The default choices is Cloud and 'Don’t show again is checked) — Adobe actively wants users to use their system, I get it. However, if one makes a mistake and wants to alter this choice later — they can’t do it anymore.
At some point we had this option exposed in Preferences > File Handling, but later it started to randomly disappear for users, with the same build used. The support can…
3 votes -
Many issues in Illustrator 2025
Hi everyone,
I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:⚠️ Main Problems:
Error ID: -128 when pasting text
Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
Can't paste the type. ID: -128
This makes it impossible to replace or update any existing text areas.Can't move objects: transformation too large
When…3 votes -
Rotating an object with 3D Extrude & Bevel causes pixelation in v29.8.2
I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to…
2 votes -
Installed Fonts not showing
Previously installed fonts not showing anymore. Says the fonts are missing but it worked previously and maybe 1 in 10 times it will have no error and the fonts will show. These fonts exist on my PC so it's not a cloud issue as far as i can see.
1 vote -
新規ワークスペース クラッシュ
Illustrator：29.4(64bit)
OS：windows11ウィンドウ→ワークスペース→新規ワークスペース を作成するとクラッシュする。
クラッシュから復元した後、同名のワークスペースが二つ存在している状態。1 vote -
異体字グリフがプレビュー用に保存しても表示されない
macOS14.7.2/27inch iMac/i5/32GB/1TB
Illustrator ver.29.3再現手順
1.新規ドキュメントを開き任意のテキストを入力し適当な単語を入力し一部のキャラクタを選択して異体字に変更する（異体字を含むフォントを指定すること）。
2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
3.指定したフォントをアンインストールする。
4.先のドキュメントをIllustratorで開く。
5.異体字が指定されたキャラクタが「notdef」グリフで表示される。期待する結果
埋め込まれたフォントを利用してオリジナルの体裁が表示される。実際の結果
異体字を指定した部分がnotdef（U+0000）にフォールバックする。Translated:
Step to Reproduce
1. Open a new document, enter any text, type the appropriate word, select some characters and change them to alternate glyph (specify the font that contains the ALT).
2. Check the "Embed allowed fonts for file preview" check box, save and close the file.
3. Uninstall the specified fonts.
4. Open the previous document in Illustrator.
5. The character with the ALT specified will be displayed with the "notdef" glyph.Expected result
The original appearance is displayed using the embedded font.Actual…
11 votes -
Frequent crashes when adding colors to swatches in Illustrator 2025
Frequent crashes when adding colors to swatches in Illustrator 2025
3 votes -
Adobe Illustrator keeps turning on "Real-Time Drawing and Editing" when I want it off.
Adobe Illustrator 30.0 keeps turning on "Real-Time Drawing and Editing" in the Performance Settings when I want it off. I uncheck it, and it's fine. It stays that way. However, sometimes if the app has been quit and reopened, the checkbox is ticked again. Unless I'm accidentally causing it to happen with a secret keyboard shortcut, the app is arbitrarily doing this itself! It also does it sometimes when the app is updated. It's actually an old bug and goes back many, many versions. Time it was stamped out, Adobe.
2 votes -
Upon reopening Ai files, it shows that fonts are missing when they aren't
To fix the "error" I have to navigate to Adobe fonts, uninstall each font one by one, as uninstalling a font family all at once doesn't fix the issue, then individually reinstall each font. Super tedious and taxing to workflow. Issue is across multiple files, all that I have created on the same device that presents the "missing font" dialogue so I know it isn't a file issue. Please fix.
Windows 10 Pro
Adobe Illustrator v 29.5.14 votes -
Linked image file extensions are truncated after saving and reopening (.PNG becomes .PN, .PDF become .PD) in Illustrator 30
When working with linked raster assets in Illustrator 30 on macOS, the file extension of linked images may be truncated after saving and reopening the document. For example, a file originally named image01.PNG will appear in the Links panel as image01.PN, causing Illustrator to report the link as missing. The original file remains unchanged and accessible in Finder.
This issue did not occur in older Illustrator versions (notably 25–26). Because these versions are no longer available for download in Creative Cloud on macOS, there is currently no stable workaround other than embedding images, which is not feasible for large projects.
…
2 votes -
Illustrator forgets to undo the document color mode switch
Here’s a simple test.
1. Create and RGB-based document — the title says 'RGB'
2. Draw something
3. Change the color mode of the document into CMYK — the tab’s title changes accordingly (notice the History displays the generic 'Undo' instead of expected 'Document color mode CMYK')
4. Draw something else again
5. Start undoing steps, either with Cmd/Ctrl+Z or with the History panel. When you reach up the first object drawn, the tab’s title should display RGB — but it still says CMYK! ...and if you hover over the title, the hint appears saying it’s RGB (or not!) ...and…2 votes -
Error in startup script with InDesign path, line: 1 I/0 error since latest update 29.8.2
This error pops up on every Illustrator startup now:
Error in C:\Program Files (x86)\Common Files\Adobe\Startup Scripts
CC\Adobe InDesign\indesign-v20.0.jsx
Line I:
I/0 errorTried reinstalling Creative Cloud and all apps using CC cleaner, no effect. Tried resetting preferences, no effect. Renaming the .jsx file helps but it's not recreated and presumably has some purpose (removing a similar one for Photoshop breaks Bridge Batch actions for instance).
1 vote -
Template Layers Still Visible on Export for PNG and JPG
I am creating a logo package for a client and am attempting to export multiple logos / graphics with transparent backgrounds using the export panel. I've already confirmed multiple times that my PNG settings include transparency and that the View > Overprint Preview setting is unchecked. My background layer is set to non printing, however any PDF or PNG I export includes a visible background layer. I can completely hide this layer to avoid exporting it, but then I can't see my artwork correctly. The whole point of non printing layers is to see them when you are designing without…
6 votes -
"How to make most from primary colors in your image" hands-on tutorial missing steps
The "How to make most from primary colors in your image" hands-on tutorial is incomplete. The steps are mostly blank.
2 votes -
Slow PDF management
Ai 29.7.1
Very slow redrawing/UI of imported [small] PDF1 vote -
1 vote
Please tell more.
Share a video recording provide test files, explain the problem in details, share OS and hardware specs, along with the Illustrator version.
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Files won't actually save until closed.
Illustrator 29.8.1
When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.
The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.
Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an…
2 votes -
No me funciona el contornear trazados
al momento de realizar de darle a la opción de contornear trazado se agrega como efecto en el objeto pero no abre la ventana de opciones y edición de ese efecto.
2 votes
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