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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8185 results found

  1. Ray tracing cuts off ends of 3D strokes with round caps

    When using the 3D effect on an object with strokes, and choosing to render using ray tracing, it abruptly cuts off the end of many strokes (with round end cap already applied).

    2 votes

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  2. With 'Use Preview Bounds' enabled, resizing an object would instantly jump to geometric bounds, while the bounding box hugs preview bounds

    When 'Use Preview Bounds' option is enabled, Illustrator included strokes of the selection into the bounding box.
    However, if we try to resize a selection, Ai would make the object suddenly larger, as if the option to respects preview bounds is disabled — take a look at the GIF attached.

    If we also enable the 'Scale Strokes & Effects' (not shown), we can somewhat understand, why the team chose to do this — if the preview bounds were used to resize with both options enabled, we would get the selection move slightly to respect the scaling of the stroke... but…

    2 votes

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    0 comments  ·  Strokes  ·  Admin →
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  3. Eyedropper reports "nan" or inaccurate color

    Adobe Illustrator version 29.7.1.
    When picking a color with the eye dropper from a 2x2 raster image copied and pasted from Photoshop, on certain sub-pixel positions the eye dropper will return a "nan" color, and will fill all of its preview color windows to black. That, or it will be wildly inaccurate.
    Attached a screenshot and the .ai file.

    2 votes

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    4 comments  ·  Tools  ·  Admin →
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  4. Square shape not showing

    On mine the square shape not showing, why?

    2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  5. Garbled names in menu in Ukrainian UI language, missing commands

    Version 29.8.1 Missing and replaced symbols in some commands, and commands such as shadow disappear. The program has been reinstalled

    3 votes

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  6. Embedded Grayscale Image Inverts When Unembedded from Illustrator 29.8.1 and Opened in Photoshop

    I’m encountering a consistent issue with Adobe Illustrator version 29.8.1 on Windows 10 (64-bit) involving grayscale images.

    When I unembed a grayscale image from an Illustrator file and open it in Photoshop, the image appears inverted (as a negative — colors reversed). This only occurs when the embedded image is in grayscale mode. Color images do not seem to exhibit this problem.

    This behavior did not occur in previous versions of Illustrator and seems to be specific to version 29.8.1.

    Steps to Reproduce:

    Open an Illustrator file (v29.8.1) with an embedded grayscale image.

    Unembed the image.

    Open the resulting file…

    2 votes

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  7. Created Dimensions change their snapping positions

    I wanted to use the Dimension tool but I’m afraid it really needs some work and can only be used when your drawing is finished.
    Here is a quite of bug that happened: I was adding another space and other dimensions. Apparently it changed my previous one with a certain angle (I didn't rotate anything though).
    I did realize at that time and can't even go back to when it was good.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  8. When using a Stylus, half the time lines don't draw and the eraser doesn't work.

    As seen in the attached video, when I use my HP stylus on Adobe Illustrator my stylus is frequently not registered and nothing is drawn. You can see in the video that the lines stop appearing even when I am tracing my stylus across the page and the cursor from the stlyus does not follow, but sometimes it does and still there is no output. Also at the end when drawing the alphabet less than half the letters come out. This issue has made it essentially impossible to draw things as I need to redo/trace lines about 3-5 times before…

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  9. When moving object it counts as hundreds of inputs, filling the history

    When you move an object with the mouse, it seems to consider each pixel or so it moves as an individual input, so if you just quickly drag something, your history is completely filled and it is impossible to undo enough to undo the single move. It also shows up as 'Undo' in the history tab rather than 'move' - only the final one is considered 'move'.

    3 votes

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    1 comment  ·  Other...  ·  Admin →
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  10. Stroke weights ing symbols change to random sizes

    When working with dynamic symbols, the stroke weight changes to random sizes from extremely thin almost non-existent to 1000pt - sometimes affecting a select few instances of the symbol and sometimes affecting all. This happens sometimes when saving the file and reopening, when changing fill colours of instances, when editing the original symbol (double clicking onto a symbol and clicking out), when duplicating an instance.

    2 votes

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    1 comment  ·  Symbols  ·  Admin →
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  11. Illustrator forgets to undo the document color mode switch

    Here’s a simple test.
    1. Create and RGB-based document — the title says 'RGB'
    2. Draw something
    3. Change the color mode of the document into CMYK — the tab’s title changes accordingly (notice the History displays the generic 'Undo' instead of expected 'Document color mode CMYK')
    4. Draw something else again
    5. Start undoing steps, either with Cmd/Ctrl+Z or with the History panel. When you reach up the first object drawn, the tab’s title should display RGB — but it still says CMYK! ...and if you hover over the title, the hint appears saying it’s RGB (or not!) ...and…

    3 votes

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  12. Export for Screens won’t export artboards as a single file

    When a document has multiple artboards and is exported as PDF using Export for Screens, although all artboards are selected and a Single File option is checked, it will still be exported as multiple files.

    illustrator 2025 v29.6.1

    3 votes

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  13. Info panel is too wide

    The Info panel is forcing the other panels bigger when others are being connected. despite smallest UI chosen in User Interface.

    2 votes

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  14. Gradient panel bug

    I can't scroll in the Gradient panel like in the Libraries panel where i can see the other options or like the Properties panel when there's more options, but the space is not enough, but you can scroll so you can see the rest. And also the little panel where you can see the default styles of gradients is taken so much space and you can't minimize that space, that could be good, or just leave a line where you can see a limited or recent styles chosen but then you can click so it expands and shows you the…

    2 votes

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    Under Review  ·  1 comment  ·  Gradients  ·  Admin →
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  15. Ai2025 - The Pencil tool has become unusable again! There's no accuracy—it’s too smooth!!!

    I’m here to post about the same issue I did in 2014.
    The Pencil tool has become unusable once again! It’s smoothing too much, even on the maximum accuracy setting (left first slider tick).

    Back in 2014, when Adobe rewrote the Pencil tool, you removed the previous numeric settings and replaced them with four ticks. All of them were too smooth and took too much control over the path, leading to imprecise bubbly and smooth drawings.

    I made a post about this back then, and Adobe was super nice to respond by adding a fifth lowest left tick with the…

    33 votes

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    11 comments  ·  Tools  ·  Admin →
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  16. Blending tool undo

    Whenever I undo one shape inside the blended elements, it doesn't go back to the initial position. Instead, it stops mid way and the CMD+Z button moves it back 1 pixel closer to the initial position. Moving the object is also a challenge where the second I release the mouse click, it shifts further away.

    2 votes

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    1 comment  ·  Blends  ·  Admin →
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  17. The object doesn’t get aligned properly

    The aligning is not working at all, the first version of the Adobe Illustrator update highlighted the artboard in use in a bold black line, please bring that back and fix the aligning.

    MacOS 13.3.1 Ventura, Illustrator 2025

    3 votes

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  18. Artboard label not included in exported image's name

    In the past when I export just an artboard the image name had both the file name and artboard name in it's name. Now it stopped. FIX THIS PLEASE

    3 votes

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    1 comment  ·  Other...  ·  Admin →
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  19. 3 votes

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  20. A generative fill prompt errantly claims it's a violation of guidelines

    "A painterly sun in the style of Vincent van Gogh" causes a big red error to be displayed claiming that the prompt violates guidelines. Van Gogh's works are all public domain and should not raise any exceptions like this.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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