7710 results found

1. Isolated group bar covers contextual task bar

   Isolated group bar covers the contextual task bar if the bar is at the top of the window.

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2. Can't add new items to my CC Libraries when working from home

   Here is my issue, I have two Mac computers both running the latest version of the Ventura operating system (13.6.7 at the time of this post), one of them is at the office and the other one is at home for work I do when away from the office.

   I have a teams account with Adobe provided by my employer. I log into CC using the same ID on both machines. On my computer at the office, I can add new items to any of my Adobe Libraries in any of the apps. However, on my home computer I can't add anything new? I can delete items from my libraries and drag and drop from these libraries into my documents but I am unable to drag into the library, add to library using the menus or use the plus signs at the bottom of the pallets as these are greyed out on my home Mac.

   Things I have already tried to fix this myself are: I have cleaned the CC app using the cleaner tool and re-installed it. I have removed the CC library from my system Library folder and it has been re-created by the CC app. I don't know what else I can do to fix this issue, any help will be greatly apprecieated.

   Thanks in advance. 🙂

   Here is my issue, I have two Mac computers both running the latest version of the Ventura operating system (13.6.7 at the time of this post), one of them is at the office and the other one is at home for work I do when away from the office.

   I have a teams account with Adobe provided by my employer. I log into CC using the same ID on both machines. On my computer at the office, I can add new items to any of my Adobe Libraries in any of the apps. However, on my home computer I can't… more

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   0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
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3. レイヤー名に改行コードが入っている場合、MacとWindowsでレイヤーパネルの表記が異なる。

   macOS Ventura 13.6.3、Windows10／11
   Illustrator ver.28.2（以前のバージョンも同様の挙動）

   1.テキストエディタ等から改行を含むテキストをコピーする。
   2.Illustratorに移り、新規ドキュメントを開きレイヤーパネルを選択する。
   3.レイヤー 1を選択しレイヤー名をダブルクリックするかダイアログを表示してレイヤー名にテキストエディター等でコピーした改行を含むテキストをペーストする。
   4.Macでは改行がZWNBSのように扱われ表示されます。Windowsでは改行として扱われ改行以後が折り返され上部だけがかすかに見えます。

   期待する結果
   プラットフォームが違ってもレイヤー名の表示がおなじになる。

   実際の結果
   MacとWindowsでレイヤー名の表示が異なる。

   これはレイヤー名に改行コードが入ってしまうという特殊なケースでの挙動の違いです。しかし、レイヤー名をテキストエディタ等からコピーしてきてペーストするというシナリオは考えられることです。プラットフォームの違いで表示が異なるのは問題です。
   理想を言えば、レイヤー名に改行が混ざっていた場合は改行コード自体をドロップしてしまうのが良いように思います。Windowsの折り返して読めない部分が生じるのはダメです。

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4. 縦横比

   Mac OS:14.5
   Ai ver:28.6

   線があるオブジェクトを
   縦横比を固定にしてプロパティパネルやツールバーに数値を入れて変形すると、
   縦横比が崩れる（塗りだけの時は崩れない）
   正方形と正円で確認

   追記）SHIFTを押しながらバウンディングボックスで変形させても縦横比が崩れます

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   2 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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5. Illustrator Crashed, Ruined My Workspace and Preferences.

   Illustrator crashed while centering a simple vector. Upon restart, my workspace was entirely altered and all of my preferences had been removed. I really hate Adobe.

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6. Ich kann in Illustrator keine Files mehr öffnen

   Seit zwei Tagen kann ich mit Illustrator keine Files mehr öffen; ich habe es deinstalliert, auch mit das CloudCleanerTool verwendet, aber sobald ich ein neues Dokument anlegen oder ein bereits erstelltes laden möchte, bleibt das Programm hängen.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. SVG Save As 'SVG Code...' not same as marked up saved SVG. This now matches Export As SVG

   The content saved when you Save As... SVG is different in 28.5 to 28.3. When you click SVG Code... the text file preview matches that of the old version. Example file header:

   <?xml version="1.0" encoding="utf-8"?>
   <!-- Generator: Adobe Illustrator 28.5.0, SVG Export Plug-In . SVG Version: 9.03 Build 54727) -->
   <svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
   viewBox="0 0 2255 692" style="enable-background:new 0 0 2255 692;" xml:space="preserve">
   <style type="text/css">
   .st0{fill:none;stroke:#000000;stroke-miterlimit:10;}
   .st1{fill:#FFFFFF;stroke:#000000;stroke-miterlimit:10;}
   </style>

   When you actually save this with OK it changes to :

   <?xml version="1.0" encoding="UTF-8"?>
   <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 2255 692">
   <defs>
   <style>
   .cls-1 {
   fill: #fff;
   }

     .cls-1, .cls-2 {
       stroke: #000;
       stroke-miterlimit: 10;
     }
   
     .cls-2 {
       fill: none;
     }
   </style>
   

   This is the same format you get on File Export, Export As SVG.

   I now have to copy and paste the SVG code from the preview when clicking 'SVG Codes...' instead of being able to save as SVG.

   I need the format using the style tags in SVG and the stX CSS for my use case.

   Clearly there is an issue when the save preview and the actual save result in a different structure.

   The content saved when you Save As... SVG is different in 28.5 to 28.3. When you click SVG Code... the text file preview matches that of the old version. Example file header:

   <?xml version="1.0" encoding="utf-8"?>
   <!-- Generator: Adobe Illustrator 28.5.0, SVG Export Plug-In . SVG Version: 9.03 Build 54727) -->
   <svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
   viewBox="0 0 2255 692" style="enable-background:new 0 0 2255 692;" xml:space="preserve">
   <style type="text/css">
   .st0{fill:none;stroke:#000000;stroke-miterlimit:10;}
   .st1{fill:#FFFFFF;stroke:#000000;stroke-miterlimit:10;}
   </style>

   When you actually save this with OK it changes to :

   <?xml version="1.0" encoding="UTF-8"?>
   <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 2255 692">
   <defs>
   <style>
   .cls-1 {… more

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This change is intentional. The team aims to improve the way SVG is generated (speed, size, redundancy, etc.) and merge current both code branches into one.

   Since some workflows heavily rely on the way the code structure is organized, the team tries to gather feedback on it.

   Please describe what engine changes affect you and why.

8. Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.

   This seems new to 27.9 and removes confidence in save presets.

   Steps to replicate:
   1) Save file as Adobe PDF format
   2) Select [Smallest File Size] from presets.
   3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
   4) Click Save PDF
   5) Save file as Adobe PDF format
   6) Select [Smallest File Size] from presets.

   Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).

   2022 Mac Studio M1 Max, Illustrator 27.9

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   19 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issue seems to be fixed in Illustrator Beta 28.1.0.100.

   Please update it (or install it from CCD, if you don’t have it) and verify if the issue is no longer happening.

9. Very wired and bad line jitters in "Accurate" Fidelity mode in Pencil tool

   I'm using the Pencil tool quite a lot in "Accurate" Fidelity mode, but it seems like this mode somehow got worse with the last updates? Did they change anything with the Pencil tool?

   Does anyone suffer the same results while drawing with some speed?

   There are these wired bumps in a lot of sections, which are absolutely NOT accurate.

   I know I can smooth the lines, but that smoothes everything. For some drawings I really like the accurate mode — but not this way...

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   3 comments  ·  Tools  ·  Delete…  ·  Admin →
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10. Reshape Tool’s markers don’t conform the Anchor Points, Handle, and Bounding Box Display Size' parameter

    Reshape Tool is a rather hidden tool within Illustrator’s toolbox.
    It never received any updates (as many other tools) in last decades, and got even worse thanks to one specific improvement.

    Illustrator today allows to increase size of anchor points, handle, and other control markers (referred below as just 'markers') with a dedicated parameter in the Preferences > Selection & Anchor Display section). It helps to transform and edit paths on higher DPI displays — a good feature.

    ...but Reshape Tool marks its control points with squares slightly larger than a normal point... a normal point of a smallest marker’s size, and this size does not change when we increase the mentioned parameter.

    It makes the Reshape’s control points to be obscured completely when we use larger sizes for markers.
    It makes it unusable for users who does not know how the tool works.

    And Adobe does not make learning it anywhere simple: try to search for 'Reshape Tool' at https://helpx.adobe.com/illustrator/ and fail miserably to locate it fast enough.
    Try Discover (rather useless) and get only the position of the tool and no how-to articles.

    Here are a link to the dedicated article: https://helpx.adobe.com/illustrator/using/adjust-path-segments.html#stretch-parts-of-a-path (it fails to load at me now though)

    Here is a another link, form a Ai10 manual, with an image that somewhat explains the tool: https://www.manualslib.com/manual/393317/Adobe-Illustrator-10.html?page=9#manual

    Finally, take a look at the attached GIF.
    The frame around a clicked point with the Reshape tool is visible as the smallest marker’s size... and when I make the size larger, clicking a point with the tool just doesn’t change anything visually! The frame is completely obscured! The tool works, but new users will hardly understand how to make it work.

    Please fix it.

    Reshape Tool is a rather hidden tool within Illustrator’s toolbox.
    It never received any updates (as many other tools) in last decades, and got even worse thanks to one specific improvement.

    Illustrator today allows to increase size of anchor points, handle, and other control markers (referred below as just 'markers') with a dedicated parameter in the Preferences > Selection & Anchor Display section). It helps to transform and edit paths on higher DPI displays — a good feature.

    ...but Reshape Tool marks its control points with squares slightly larger than a normal point... a normal point of a smallest marker’s… more

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11. Layers panel bug... again. All the names are missing

    To fix asap

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    Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team expects it to be fixed with the latest Beta 28.8.0.19.

    Please try to install it and see if it works as intended.

    Please comments back either way.

12. Illustrator 29.1 for Mac Sonoma 14.6.1 'Save as' command not working

    'Save as' isn't working. Files can only be saved by using the 'Save a Copy' command or 'Save'.

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13. New Document has strange green lines, rulers, checkered background, and second artboard

    My Illustrator recently updated to 28.7.1

    Now, when I create a new document in Illustrator, the artboard/working area looks like the attached file.

    I'm confused at what this is and the checkerboard background is messing up my vision!!

    How do I go back to the plain dark gray work surface with WHITE artboard view?

    Also, when I am trying to create 1 artboard, it keeps creating 2 artboards...one filling the whole background and 1 the size that I specified....

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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14. Accented characters in PDF not showing correctly

    Imported PDF text has spurious spaces (and broken into different text blocks). In the source program the only difference is whether RTF is encoded using charset-encoding in the current code page (OK) or using unicode reference (like this). In PDF readers looks correct either way.

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. does not export SVG

    Illustrator 28.4.1 (64 bit) does not export SVG through the Export for Screens window. The start of svg export window appears, but nothing is saved or exported

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16. Distribute Spacing options not available in keyboard shortcut list

    When the Distribute Spacing options were added to the Align panel, they were not added to the Keyboard Shortcuts panel. They remain unavailable in v28.0.x. This is an oversight, obviously, that should not be hard to remedy but will make life much easier for those of us who rely on kbscs and/or auxiliary devices like Stream Deck, Logitech G-keys, or Xencelabs' Quick Keys, etc.

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    2 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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17. Not sure who angered Microsoft, but Adobe Apps not Working again!

    It seems like every Tuesday, after Microsoft sports it's guerilla updates, Adobe Apps, especially Illustrator Beta and Illustrator 2024 stop working. They will launch, but won't stay open for long before they just disappear. And though it pretends to save your work, it doesn't. This is probably the fifth or sixth time this has happened.

    Last time this happened, I had to uninstall the entire creative suite and run a special program to wipe my drives of all things Adobe then reinstall from scratch to get it to work. What a nightmare.

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18. greatcutadobeplugin2024.aip plugin issue detected

    Plugin issue detected, tried to fix the issue, tried to relaunching Illustrator but it's not going in safe mode need help

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19. Illustrator Version 28.7.1 - xmpfile does not have a constructor ( using Extendscript with Illustrator )

    OS: macOS Sonoma 14.6.1 (23G93)
    Illustrator version 28.7.1

    Prior to this update I have been able through extendscript to read XMP data from a file. After the update I get an error:
    
    "XMPfile does not have a constructor".
    
    on the line of code:
    var xmpf = new XMPFile(.........

    Reverting to the prior version resolves the issue.

    2 votes

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    0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed this issue in 29.0 and 28.7.2 releases.

20. Export As SVG - incorrect size

    I compared the results of the "Save As SVG" and "Export As SVG" commands.
    I found that the "Export" option often produces incorrect sizes, especially with patterns containing a lot of fine details.

    The decimal point settings are the same in both cases.

    Adobe Illustrator 28.2

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