Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
5932 results found
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塗りをグラデーションにするとオブジェクトに不要な線が出る
添付ファイルの通りです。
2 votes -
Illustrator not outlining type correctly
I've only started to encounter this recently and it doesn't happen with all fonts. When I outline certain typefaces - such as your Source Sans - it outlines parts of some letters individually, such as the bar in the letter 'A' in the attached example, or does some bizarre detour as seen in both the comma and the apostrophe (the two most typical examples I could think of).
All I am doing is outlining type with no stroke.
I'm running Illustrator 24.3 and Catalina 10.15.6
5 votes -
Big Sur
Updated Big Sur and Illustrator about the same time one of them is no letting Illustrator open at all, entire day lost
3 votes -
Pathfinder tool functions not working
I am using Illustrator 2021, which just auto-updated, running on Windows 10.
The Pathfinder tool's functions (Unite, Minus Front, Intersect, and Exclude) are not working just after Illustrator 2021 updated. The Intersect subfunction still produces a "The filter produced no results" error box, but none of the other functions do anything.
In the attached image, the two ellipses are supposed to get merged into a lumpy shape, but they don't.
3 votes -
Unwanted bounding box
I'm working on a
MacBook Pro (Retina, 15-inch, Mid 2015)
Processor 2,2 GHz Quad-Core Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel Iris Pro 1536 MBTwo bounding boxes appear in my .ai file they wouldn't have bothered me if it weren't for the fact that they distort the design on export.
Looking forward to hearing from you.
Best regards,
Silvia Garofalo2 votes -
AI files opening as old versions
Illustrator is intermittently not properly saving my files and is opening old versions of the AI file.
This is my workflow:
Create design and save AI file. Save PDF file and send to client. Receive amends, open AI file and amend + save. Save PDF file and send to client.
Repeat until the design is approved.
At this point I open the AI file and prepare the print files for production.
However, the AI file is opening as an older version and does not have the latest amends saved. This is costing us £100s in incorrectly manufactured items.
PLEASE HELP!!!
3 votes -
Repeat not showing in object menu
The repeat is not showing in the object menu at all. I am updated and I even went to beta, both are not pulling up the repeat button for my adobe
3 votes -
SVG Import damaged
Windows 10 latest, Illustrator 25.2
Importing a Svg vector city map, the street names are not rendered any more. The file works perfect in Inkscape and any Browser, but since some versions of Illustrator they are gone. Installing the latest available 24.3 version, the problem persists.
Is there a download option for older versions since 24.3, since some versions before it worked over years.
File upload doesn't seem to work here neither...2 votes -
Cannot open any .ai file
Windows 10 64-bit (latest update) and Illustrator v 25.1
Opening a file from Explorer and with [File] > [Open...], yet the Illustrator application does not react. I also cannot open files that are stored in the cloud. There is no error, the app is just not responding, yet not crashing.Update: The issue is not with the files that I'm trying to open. They aren't corrupt or anything. I cannot even create a new project file. Templates wont load either. The hands-on tutorial do not start, too.
2 votes -
Make Free Transform Tool (E) duplicate objects with Alt held
Windows 10 64bit... every version.
AI version... 22, 23, 24, 25...Actual behavior: having the Free Transform Tool (E) on the screen disables the function of the 'Alt' key (duplicate) when holding and dragging artwork.
Expected behavior: the Alt key function should duplicate artwork art as usual.
It's one of those silent but infuriating bugs that has been around through all the versions for years now.
2 votes -
Add Clipboard Clear Data Tab
Hi, it is great that when closing the illustrator file I am able to clear my data, however, other than some tech hacks, I've found this is the only simple way to do so.
I've unfortunately been working on a crashing document for the majority of the day and can't clear my clipboard because ethe program crashes when I close it down. This is a 4 word phrase with a blended path, nothing else. When running AI, it takes up 97% of my memory.
It would be awesome if there was a simpler and manual way to clear my clipboard…
2 votes -
Illustrator 25.0 color not right
This is NOT an IDEA it's a bug.
Colours in the newest version of illustrator are wrong.
Attached is a screen grab of the file in 25.0 and work uploaded from the same file (previous version) on a web site. We've been through all this before with previous updates… why such shocking inconsistency with a professional product?!2 votes -
M1 laptop hang
Adobe illustrator keeps hanging on me while
Designing halfway. Sometimes it even hangs my own laptop. I know it hasn’t been optimised for m1 chip MacBook Pro (I’m using that currently) but sometimes it hangs so long that I’ve to force shut down my laptop and open up the file again. It’s just very unstable and buggy. Please help???3 votes -
Operation cannot complete because of an unknown error. [CANT] - Crashes and will not open application
Illustrator 24.2 and 24.2.1
Windows 10 HomeI've been getting the following error since version 24.2 but was still able to open and do work.
The operation cannot complete because of an unknown error. [CANT]Yesterday I chose to update to 2.2.1 thinking it might fix that error. Now I cannot open Illustrator at all. I am not an IT person, but I have already tried the following to fix it but to no avail:
-Restarting my machine multiple times.
-Uninstalling and reinstalling Illustrator with options
-Uninstalling and reinstalling Illustrator with remove options
-Going back to an earlier version
-Allowing…5 votes -
Saving always creates a .tmp file, can't see preview of the file and cannot import AI file to After Effects
as title says, my Illustrator 2020 (24.0.1) always creates a .tmp file whenever i save. I cant see a preview of the file when viewed on Finder. Lastly, I can't import the files i created using AI 2020 to After Effects - it only shows a blank artboard.
Files are saved with Create PDF compatible File ticked.
I have also tried resetting the Adobe PDF joboption settings.
So right now I have 2 AI's installed just so i can continue working with my files.
macOS High Sierra
version 10.13.623 votesRatchakrit Klongpayabal posted the below solution to fix this issue.
How to stop .tmp$$$ when export .png File from Avast Anti-virus
The cause of this annoying problem came from the ransomware shield function from Avast. This is an easy method to solve this problem.
1. Go to Avast Antivirus user interface.
2. Select the protection tab.
3. Select ransomware shied.
4. Protected folder by Avast Ransomware shield will appear.
5. Click the checkbox of the protected file location that you choose to export which shown for protection.(C:\USER\...\Pictures etc.)
6. When you select, the message of the selected folder and "Stop Protection" button will appear.
7. Click stop protection.after this procedure, you can export .png file or else and preview it as you please. Please try...
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Illustrator not opening Fusion 360 DXFs after 25.0.1
The primary reason I use Illustrator (on my Intel Mac running Big Sur) is to further process the DXFs generated by Fusion 360 and prepare them for laser cutting. Recently, illustrator started opening these files as blank, even though online viewers display them just fine. According to internet research, this should have been fixed in version 25.0.1. However, after updating and reinstalling illustrator the issue persists. This is incredibly frustrating as my laser has been unused for a number of weeks as I can’t prepare files. Please fix!
2 votes -
Can't Pinch Zoom when the Free Transform tool is selected
I'm using a MacBook Pro (2,9 GHz Quad-Core Intel Core i7) with MacOS 10.15.6 and can't Pinch Zoom when the free transform tool is selected. With other tools it works fine.
6 votes -
Spinning circle of death keeps popping up
Whenever I even move the mouse, the spinning circle of death pops up and I either have to wait for it to stop or I am forced to completely restart my computer and loose work.
2 votes -
Page size error and wrong PPI
I have a big problem.
I want to the print an A4 template (pixel size must be 2480 pixels x 3508 pixels print resolution), but if I open the template I see always this size 595 pixels x 842 pixels (screen resolution).
I chance the PPI to 300 in Rasterize menu, but the page size remains the same.
I hope you can help me.2 votes -
Illustrator reverts back to Style Elements instead of Presentation Attributes for svg
BUG:
Steps to reproduce:
- Open an SVG file.
- Save as; in the dialogue for CSS Properties select <Presentation Attributes>
- Continue working on the file, specifically by changing the art board size and other resizing activities.
- Save the file
Expected:
I expect that opening the file in a text editor will show that presentation attributes are used, such as fill=noneActual behaviour:
The file now contains style elements plus layer names that were removed have been named to Layer 12 votes
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