Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8268 results found
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pattern glitch
When moving an object with a pattern fill, I get these streaks and the lag is TERRIBLE. This also happens when editing a pattern as well.
I'm working on a new iMac with an M1 chip. So far my Adobe programs run very slowly... not the upgrade I thought I'd be making.
Please fix the pattern interface.
2 votes -
Art will not display, instead art flashes occasionally while alternating with an all-white & all-orange pasteboard.
MacOS 11.3.1
MacBook Pro 13 Inch M1 2020
Illustrator 25.4.1Illustrator opens fine. however, once I open a document or create a new one, any interaction with the artboard causes the art to disappear and be replaced by flashing color blocks, sometimes white, sometimes orange, sometimes blue, and very occasionally I can see a glimpse of the art if I hold the command key.
• Switching off GPU acceleration does not make anything better.
• Uninstalling and reinstalling Illustrator made the problem less profound. The art looks fine until I try to click on anything, then disappears into a field…1 vote -
Illustrator cloud documents gone - return on uninstall and reinstall, but gone again
Every time Illustrator starts up it says "cloud documents gone"
Have to uninstall and reinstall to get them to show...
but cloud document are gone again after next boot
The interface eventually breaks, the tools bars stop working, can not change layouts. Signed in, using the most recent version up to date, see attached image.2 votes -
25.3.1 disable GPU visualization
In this update, GPU visualization disable. I had to reinstal a preview version to solve this issue.
2 votes -
9-slice scaling distorts objects on export.
I have a simple arrow symbol with 9-slice scaling to be able to adjust the arrow's tail to different lengths. This works until I export to SVG, in which case the entire arrow gets distorted as if I hadn't enabled 9-slice scaling. Sample document attached. Please export for screens and use SVG.
Thanks.2 votes -
Exporting svg through "export selection" bug issue
I had a logo that had text converted to outline. So it was a shape. ( when you select an object and you go to file> Export Selection and choose .svg ) The letter "O" shifted, see screen shots.
1 vote -
Selected points don't appear to be selected
When I use the Group Select, or the Direct Select tool, often the "anchors" will not appear to be highlighted when you click to select. If you then hover your mouse over the points, they once again appear to be selected.
I've also seen instances of the opposite — when the top left (control panel) states "no selection," yet anchor points appear to be selected. (The points are NOT selected, as any attempt to modify using a menu choice yields a message such as "make a selection first.")2 votes -
スライス作成直後はスライスオプションのショートカットが無効になります
MacOSX 11.4
Illustrator ver.25.3.1「矩形を選択→オブジェクト＞スライス＞作成」の手順でスライスを作成した直後はショートカット（eg: option+command+K) でスライスオプションのウィンドが開きません。
一度「矩形を選択→オブジェクト＞スライス＞スライスオプション」の手順でスライスオプションのウィンドを開くと以降はショートカットで同ウインドを開くことができるようになります。
以前のバージョンからの症状ですが、バージョンがいくつか上がっても修正されないため報告いたします。2 votes -
Champ de texte invisible
Tous les champs de texte ne sont plus visibles quand ils sont sélectionnés
1 vote -
Direct Select tool selecting unnecessary groups
Steps to repeat making unecessary groups (just one of many ways) in order to test how they break the direct select tool, and cause unpredictable appearances:
1) make a rectangle.
2) apply a "3D Extrude & Bevel" effect
3) Expand appearanceNow that you've flattened your 3D object, you'll have an extra 4 unnecessary groups come along for the ride. But you won't know this unless you use Vector Firstaid, or use the appearance panel to manually inspect the situation (argh!).
4) Now use the direct select tool to click in the centre of one paths of the shape (direct…
1 vote -
Graphic Styles lost, duplicated and hard to manage in general.
I have painstakingly applied graphic styles to hundreds of icons (the final icon library is for a large CAD application and comprises nearly 2600 icons) but all of a sudden, the styles are not recognised any more. Objects are still graphically the same but when I select an object, the styles panel does not light up where it should.
I have been having trouble getting graphic styles to work properly with styles getting duplicated and the very clunky way of saving and reapplying graphic styles to objects. This issue just makes me think I shouldn't bother. What are Graphic Styles…2 votes -
Masking/clipping a sprayed Symbol Set drops performance
Was working with spraying symbols to create a pattern, and then masking it. Symbol spraying etc, work great, until you mask them (transparency mask or clipping mask) after which any editing of symbols grinds to a halt.
Even after unmasking, the symbols still cannot be quickly edited.
1 vote -
Exportation of Devanagari in SVG
There is an annoying bug in the export or save as... SVG, when the artwork contains devanagari script.
I attach to this post 3 screenshots of a very simple artwork made of 1 background picture and 2 texts, one in Hindi, the other one in French. The fonts used are the beautiful Adobe Devanagari fonts (bold and bold-italic).
I have used either save as... or export as... and reopened them in Illustrator, with different results, then made a copy of my screen..
If you open the 3 files for example in Photoshop, you will see that they are all different!!!…2 votes -
separation preview isnt working with eps files with the new update
I used to place eps files into a new work space and the separation preview would show the color separation, the new update wont show any colors nor even cmyk like it used to before you places a linked image. how do i fix this issue? when an older version od ai is installed it works fine but the new update has stopped working
1 vote -
Helpx practice files not loading in Ai
I am trying to go through a helpx tutorial to learn illustrator. I downloaded the practice file on helpx but am getting an error when trying to open it in illustrator.
1 vote -
[BUG] .PNGs displaying as though they have a drop shadow
.png files are displaying as though a drop shadow has been added to them - files display correctly in Photoshop. Document I've been working in is CMYK.
Windows 10 Enterprise
Illustrator 25.4.11 vote -
Overwriting PDF-Files does not work anymore with build 24.0.2 !
Overwriting PDF-Files does not work anymore with build 24.0.2 ! Till 24.0.1 it works. Pleas fix this. Current Update is a desaster.
79 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi All,
We have fixed this issue in 24.0.3 version of Illustrator (MAC only issue). Please update to 24.0.3 if you are encountering this issue. For all the other issues which you are encountering regarding the update or the new document dialog or any other please create another User Voice thread for that issue so that we can track it there itself.
Thanks & Regards,
Illustrator Team -
Unable to activate fonts
I am unable to activate new fonts using the find more feature in AI. When I attempt to activate a font, it attempts to activate but does not complete. However, the font is indicated as active on fonts.adobe.com, yet still not available in AI.
3 votes -
Warning Message "Partially selected objects..." Repeated
The warning message repeats:
"Partially selected objects cannot be set as key objects. In order to set an object as a key object, make sure the entire object is selected and try again."
10 votesThe problem no longer happens in latest releases, like 26 and 27.
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Export for screens scale problem
Sometime ago, I entered 0.2x in the scale field in the Export for Screens dialog. Now, in all documents, even if I set the scale to 1, I get the 0.2x scale. Even in new documents! I have even tried to delete the scale definition, it always comes back as 0.2x
2 votes
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