Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
5933 results found
-
illustrator 2021 won't open large files created in 2020 version
Opening large files created in the 2020 version gives a message " Illustrator could partially read this file. We recovered as much of the file as possible, but some content might be missing. Open to view the recovered file."
Any file with multiple layers or artboards only shows one artboard and layers are missing. The weird thing is the preview shows the full file and artboards, they just won't open.
Is anyone else having this problem? I've found that if you install illustrator 2020 and open it there it usually works (although not always)
3 votes -
Lenteur Illustrator 2021 et incapacité d'ouvrir les fichiers
Bonjour, je travaille sur PC (Windows 10). Depuis la mise à jour (version 2021) , l'ouverture d'Illustrator est extrêmement lente. Ce matin, aucun fichier ne s'ouvre. J'ai redémarré mon pc à plusieurs reprises, désinstaller et réinstaller Illustrator. Rien n'y fait.
4 votes -
The selection list of Zoom levels has commas instead of decimals
At the bottom left of the interface where Zoom level is displayed and can be selected, the values that should have decimals (ie. 66.67%, 33.33%, 16.67%, etc.) have commas instead. When those values are selected the Zoom level doesn't recognize the comma, so it just zooms to 6667%, 3333%, 1667%, etc. which is obviously not expected or useful.
2 votes -
Lost file even though the Automatic Save Recovery is on
Windows 10. 64 bit.
Illustratoir 25.2.0The PC crashed in the middle of working. And the file disappeared. I can see a link to the file in the Recent documents of Windows Explorer, and in Recuva.
But no file found.What's happening? How can I find the missing file?
TNX2 votes -
Unable to highlight values in Properties panel > Transform
I am unable to hightlight any values with the mouse cursor that are contained in the textbox fields within the Properties Panel > Transform e.g. Width or Height.
Using latest version of Windows 10 and Illustrator 2021 (Desktop).
4 votes -
Sizing bug of objects with corner radius
Create a rectangle 25mm x 25mm.
Change corner radius to 1mm.
Rotate the rectangle 45 degrees.
Try to change the with or height to 25mm in the transform palette.
You will get weird 24,7714mm, 25,0076mm, 24,9997 sizes.
Illustrator 24.3 MacOS verion.
It's a shame that such an expensive graphic program can't handle the basic task of sizing objects.6 votes -
Appearance and coloring issues
Appearance of grouped elements is having the old issue on appearance, that individual color properties of the elements are visible on the grouped elements, so making coloring a troublesome stuff.
3 votes -
"Horizontal Distribute" buttons broken in Illustrator 24.2.1
Illustrator version 24.2.1 on Mac OS 10.14.6 When multiple objects in a row are selected and any of the Horizontal Distribute buttons are hit, the objects are stacked on top of each other instead of distributed out based on farthest left to right. It appears to be copying the function of Horizontal Align buttons.
10 votes -
can't highlight width and height cells or file name when creating a new document
Why did you take away the ability to easily highlight the document name, width or height when creating a new file? Super irritating.
3 votes -
Please remove the "The document [name] is currently getting saved. It will be closed after the save is complete." dialog
Or at least make that optional. It's a common practice to Command-S, Command-W, and now it's an extra step to hit "ok". If you don't click okay (or press enter), it just hangs there, not doing anything until you get rid of the dialog.
Either make the dialog optional, or handle it like InDesign, where the dialog disappears when the file is saved and then the window closes.
SO annoying with 2020 AI
48 votesHi Everyone,
Thanks for the feedback. Want to give an update that we have removed the dialog, and the new experience is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now, in case you want to give it a try. Now, there will be no blocking message, we will show a “soft message” which will auto-dismiss .
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team -
Illustrator 2021 - Restart Illustrator to auto-recover files doesn't work
Illustration 2021 25.0.1 version constantly crashing.
On restarting Illustrator app auto-recovery process doesn't work - It doesn't open up the unsaved files with the Recovered suffix as on previous versions.
4 votes -
No me permite guardar el archivo como pdf o imagen solo guarda como Ai
Al momento de querer guardar cualquier archivo en cualquier formato solo se forma un documento sin temporal .tmp ya he intentado generar un archivo nuevo y guardarlo desde ese y tampoco ha funcionado la versión que manejo es Adobe Illustrator 2021 25.0.1 simultaneamente tengo la versión 2018 y no me da problemas
2 votes -
Direct Select Tool Not Working in Illustrator
Direct Select Tool Not Working in Illustrator 2019
2 votes -
Distribute spacing value field doesn't show units anymore
The field used to show units (like '50 mm') in version 23.
In 24 it says just '50' with no 'mm' after.
If you type in your own unit, it won't recalculate in current units, as every other field in AI can do.21 votesThe bug is no longer a problem in latest Illustrator releases. If you ever encounter this problem ever again, please comment back.
-
Scale Stroke & Effects not working with Symbols in Scale Window
The Scale Strokes & Effects checkbox in the Scale Window doesn't work with Symbols.
You have to enable/disable Scale Strokes & Effects before entering the Scale dialog to get it to work with symbols.
2 votes -
Simplify tool (24.2.3) still doesn't work as expected
According to the answer from Adobe in this post ( https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/38726365-please-revise-the-new-tool-to-simplify-paths-once ) the new simplify tool is supposed to be updated and work better but it is unfortunately still unusable for us who simplify lines which originates from GIS softwares etc.
I can't understand how the new tool could simplify so strange and unusable.
Also as a bonus, when having more complex files, Illustrator 24 freezes when trying to simplify a line. Illustrator 2019 with old tool doesn't.
See attached image.
4 votes -
Tooltips in Recolor Artwork Panel are Backwards
It seems to me that the tooltips in the Recolor Artwork panel are backwards.
The left button's tooltip tells me that that button controls Saturation and Hue, but once selected, the slider's tooltip tells me that it adjusts Brightness, which it actually does.
The right button's tooltip tells me that that button controls Brightness and Hue, but once selected, the slider's tooltip tells me that it adjusts Saturation, which it actually does.
If I am misunderstanding something, then the tooltips are at the very least extremely confusing.
I'm using Illustrator 25.2.1 on macOS 10.14.6.
1 voteI am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Live text displaying incorrectly along with objects/outlined text
I am running an iMac (Retina 5K, 27-inch, 2020) with Catalina 10.15.7 (19H2)
Adobe is version 25.1I have recently upgraded my imac and the type is displaying jagged, and filling in areas that shouldn't be when applying a small stroke (attaching images for reference). The issue occurs when I'm using GPU. When I swap to CPU, it actually displays perfectly, but moving around the artboard and zooming becomes super laggy and slow. When I outline the text, the filled in area (on the M) disappears, which is good, but I do experience that same jaggedness you can see in…
2 votes -
File > Package doesn’t include Adobe Fonts
Adobe Fonts not packaging with files
2 votes -
Mouse scroll doesn't work in Window, Object, other top menus
Not only these menus, but every menu, I guess, but Window is the main one where it really happens, when you have a lot of plugins installed.
AI then draws arrow at the top and the bottom of the menu panel, and the only option to scroll it is by pressing these arrows with mouse.
So
1. Please allow mouse wheel to scroll it.
2. Please allow us to choose between 'one panel, arrows' mode and 'unfolding panels' mode.26 votes
%20screenshot.jpg){kind=link}
- Don't see your idea?