8265 results found

1. Bengali Dari Line Break Issue

   The Indic 'dari' (U+0964, "।") reflows to the next line in Bengali, but it should behave like a period and not be allowed to start a line, especially if not preceded by a space. I am using v22.0.1 x64 on Windows 10. I have attached a file to show what I mean.

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   3 votes

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Started (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Some major changes were made into language support, and this problem might be fixed in the recent Beta build. Please try to install it from your CCD app and check if it works as it should.

2. AI extremely slow on imac Pro 1.1, can't control UI

   I use AI in the CC 22 version on a new imac Pro 1.1 from Dec 2017. It will always pick up objects and move them, it is almost impossible to control the UI and work with the application. It also doesn't react properly on the click command of the track pad. The same happens when I use a mouse. Both, in bluetooth mode and direct wire mode. The system is macos high Sierra 10.13.3

   Do you have any help you can offer? Thank you.

   8 votes

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   5 comments  ·  Performance  ·  Delete…  ·  Admin →
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3. Adding Bleed to Previously Saved Files

   I use Adobe CC. I've been trying to add bleed to a previously saved file without bleed. When I open the file then go to >document setup< I am able to add a 1" bleed, but the red bleed line doesn't appear around my artboards once I click ok. Then when I go back into >document setup< it shows that the bleed has been saved, but it is still not visible in the art files.

   6 votes

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   6 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   As stated in the comments, to view bleeds you have to make sure you have View > Guides > Show guides option enabled.

   Please comment back if the solution doesn’t work for you.

4. Incorrect stroke-width on Import of SVG

   I've converted a series of EPS graphics to SVG using Inkscape. Most of these graphics have a "transform" attribute that is used to reduce the dimensions/stroke-width of each path. On open, Illustrator handles the dimensions correctly, but does not appear to apply the stroke-width correctly. I've written a PHP script that removes the transform by manually overriding each coordinate/stroke and the SVG's seem to now work correctly. Here's the link to the library if anyone wants to try it:

   https://github.com/bpopp/svgtransform/

   There's also a more in-depth description of this bug.

   7 votes

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Offset Path Bug

   OS: Windows 10
   Illustrator CC 2018 Build 22.1 (64-bit)
   When working with Outlined Letters 9 times out of 10 it works.
   However 1:10 when I do Object > Path > Offset Path - one of the Anchor Points does not move. When this happens it always seems to occur within the plug of the letter and it appears to be an Anchor point that would have been straight down from its original position.

   In the Attached Image I show the original Path and Offset Path as outlines and the Anchor Points are illustrated by Cyan Circles.

   Thank you!

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   1 vote

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Bryan, as per the comment, please share the test file and provide the clear reproducible steps so the team can try to replicate this on their side.

6. Unwanted characters appearing when outlining text.

   When using Type > Create Outlines, there is a chance of unwanted characters appearing.

   Attached is a file where the error is reproducible. Notice how an additional "d" and "g" appear with you outline the text.

   This file was created using Ai CC v22.0.1 and according to forum posts ive found, this issue has existed since CS4 or possibly earlier.

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   10 votes

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

7. 'Transform Again' doesn't adjust to center of new object

   Please allow 'Transform Again' to transform the new object around it's center. Currently it will transform the current object around the center of the previously transformed object.

   2 votes

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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8. Clipping mask not working

   When I try to create a clipping mask with a photo and a vector shape nothing happens. I draw a circle over the photo and use shortcut Ctrl+7 and absolutely nothing happens.

   3 votes

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

9. Unable to click on colour swatches in colour guide panel with Wacom Intuos pen

   It has been a couple of years now, and I still can't click on the swatches in the Colour Guide panel using my Wacom Intuos Pro Pen. It works fine if I'm using the touch setting to select the colour swatch but the pen will not allow me to select a swatch. I 3 pens and none of them allow me to do this. This issue has been ongoing with this tablet and pen and my previous one. I can't get a straight answer from Wacom or Adobe, they both claim it is the other that is at fault. No update to either computer or tablet has made any difference to this issue. I'm running all the latest software on brand new computers using High Sierra 10.13.5. Machine Imac Retina 5K, 27 inch, 2017 3.8ghz intel core i5, Radeon Pro 580 8192 MB, 40 GB 2400 MHz DDR4. But in listing all that it doesn't work on my Macbook Pro 17 Inch 2011 either or my Macbook Air. Is this a bug other people are having an issue with...it must be?!

   It has been a couple of years now, and I still can't click on the swatches in the Colour Guide panel using my Wacom Intuos Pro Pen. It works fine if I'm using the touch setting to select the colour swatch but the pen will not allow me to select a swatch. I 3 pens and none of them allow me to do this. This issue has been ongoing with this tablet and pen and my previous one. I can't get a straight answer from Wacom or Adobe, they both claim it is the other that is at fault. No… more

   3 votes

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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10. Paint Brush and Blob Brush Sizing Issues

    There is annoying sizing issues with Paint Brush and Blob Brush.

    1- Whenever i resize the paint brush tool, and then use the blob brush tool, ( which takes the same size as the paint brush ), then switch back to paint brush, the size of the paint brush reset to the default, although New art has basic appearance option is not active in the appearance panel.

    here is a video for better understanding.
    https://www.youtube.com/watch?v=68CZEh224Lc

    2-when i use the paint brush tool with it's default settings, it draws with 1 pt stroke weight ( although in the brush panel it says 3ps stroke weight ).
    the issue is when i resize the brush using [ and ], in the stroke panel it still says it's 1pt stroke weight.

    here is a video for better understanding
    https://www.youtube.com/watch?time_continue=22&v=MJv5K4qk-bM

    3- when i draw with the paint brush tool, in the brush panel it says 3pt but it draws with 1pt, and after resizing it using [ and ], and then edit the brush preset in the brush panel, it resize them.

    here is a video for better understanding
    https://www.youtube.com/watch?v=ETsEvPnWTqk&feature=youtu.be

    and i found a lot of people asking about different issues about the sizing of these tools.

    i believe there are a lot more of bugs related to the paint brush and the blob brush, please take your time to find out all the issues and fix them, thanks.

    i'm using windows operating system, and illustrator cc 2018, but these issues occurs also in older versions.

    There is annoying sizing issues with Paint Brush and Blob Brush.

    1- Whenever i resize the paint brush tool, and then use the blob brush tool, ( which takes the same size as the paint brush ), then switch back to paint brush, the size of the paint brush reset to the default, although New art has basic appearance option is not active in the appearance panel.

    here is a video for better understanding.
    https://www.youtube.com/watch?v=68CZEh224Lc

    2-when i use the paint brush tool with it's default settings, it draws with 1 pt stroke weight ( although in the brush panel it… more

    1 vote

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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11. Devanagari scripts

    The use of devanagari scripts in most Creative Suite is really laborious. It took me a long time before finding the way to have a correct display of simple copy/paste from Word or any other source of hindi or sanskrit texts by adjusting, in TWO différents dialog boxes the appropriate settings. I finally found the way to do it but, as I wanted to use a composition in a webpage, I exported my composition as SVG, and the result was just terrible: no word was correctly spelled and I had to retype all of them in Dreamweaver (which has a ton of bugs, but poses no problem with devanagari script!).

    So, please make this feature work!

    Thanking you in advance,
    Regards
    Pascal Garin

    The use of devanagari scripts in most Creative Suite is really laborious. It took me a long time before finding the way to have a correct display of simple copy/paste from Word or any other source of hindi or sanskrit texts by adjusting, in TWO différents dialog boxes the appropriate settings. I finally found the way to do it but, as I wanted to use a composition in a webpage, I exported my composition as SVG, and the result was just terrible: no word was correctly spelled and I had to retype all of them in Dreamweaver (which has a… more

    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please post the .ai file and exported SVG file

    -Rama
    Illustrator Team

12. Uninstalling Duet Display fixes Premiere and Illustrator crash on file open and file create

    I spent an hour trying to get Adobe Illustrator and Adobe Premiere to simply open a file or create a new file. They would both crash immediately with the dialogue box that sends a crash report.

    I uninstalled without saving settings and reinstalled both. I also ran the Adobe CC Cleaner tool These made no difference.

    Finally, on a hunch I uninstalled Duet Display, a program that allows you to use an iOS device as a second monitor. This fixed the issue.

    6 votes

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    Resolved (Comments Open)  ·  9 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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13. Visible Text unable to be edited.

    While trying to edit a line of text in illustrator, i couldn't select it. While i could see the text in preview mode, in outline mode it does not show. After saving and reopening the file, the text is editable again and visible in outline mode. This has happened to me for years, it just happened a lot today and got on my nerves. pics below of the issue. same section of the file, just different view modes.

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    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    It is difficult to find the root cause without seeing the Illustrator file. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

14. Scale Strokes only seems possible, but is greyed out.

    Scale dialog: Make it possible to scale Strokes only (Deactivate Transform Objects - which should be possible, but is always greyed out)

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    2 votes

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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15. Animated zoom and smart guide STUCK!!

    Smart guide didn't work, then i try to press Ctrll+U. The screen splash and animated zoom is disabled.

    2 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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16. Files don’t get displayed when opened or displayed corrupted with Application Frame enabled

    These are not 'ideas' they are bugs, errors, problems - stop with the Orwellian language, just makes you look insincere and untruthful.

    The problem:
    When Application Frame is selected, files either do not display when opened or have a corrupted display. Doesn't happen every time, but quite often.
    Mac Pro macOS 10.12.6, Illustrator 22.1

    4 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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    Need More Info  ·  Anish Kumar responded

    Hi,

    We have made a fix in latest version for the same. Can you please upgrade to 23.0.3 and let us know if you still face this issue?

    Thanks
    Anish

17. Text can no longer be moved by its entry point

    How are we supposed to align it with other elements or other type?

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. chain icon in properties-window problem

    the little chain icon in the properties-window usually displays the wrong state by startup of the program. as its klicked the first time it works fine. but not from the beginning. big issue i know but its annoying ;)

    1 vote

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    0 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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19. TorqExtension.aip error

    When opening Illustrator CC, I get this error on launch:

    "The procedure entry point ?getAvailableLocales@Collator@icu@@SAPEBVLocale@2@AEAH@Z could not be located in the dynamic link library icui18n.dll."

    This is followed by an error:

    "Error loading plugins.
    TorqExtension.aip"

    Please advise how to resolve these errors..

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    6 votes

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    4 comments  ·  Launch  ·  Delete…  ·  Admin →
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20. Illustrator CC 2018 - Error code 145 during updates

    Simply fix this bug once and for all.
    It happens over and over and over again.

    Exit Code: 145
    -------------------------------------- Summary --------------------------------------
    - 2 fatal error(s), 0 error(s), 1 warnings(s)

    FATAL: Error (Code = 145) executing in command 'MoveDirectoryCommand' for package: 'AdobeIllustrator22-Core', version:22.0.1.253
    FATAL: Error occurred in install of package (Name: AdobeIllustrator22-Core Version: 22.0.1.253). Error code: '145'

    WARN: Target directory already exists: 'C:\Program Files (x86)\Adobe\Adobe Illustrator CC 2018\Support Files\Contents\Windows'

    12 votes

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    17 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    This issue is fixed in Creative Cloud Desktop 5.2 update.

    If you have not updated to Creative Cloud Desktop 5.2 update then you can try restarting the machine to proceed with installation.

    -Rama
    Illustrator Team