Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7711 results found
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Certain shapes make illustrator change from GPU to CPU. Can't change back until a fresh reinstall.
I created this glass effect on my laptop and exported it to drive to download onto my PC. It opens normally with GPU preview but it switches to CPU if I zoom into my work. After some experimenting I found out it's only because of my shapes that create the glass effect. It affects both my laptop and PC. Laptop uses 1660 Max Q, not intergrated graphics.
It also affects other files (not consistent), that I open at the same time. Other files that are affected can't be changed back to GPU preview despite reopening the files individually. PC restart…
3 votes -
color doesn't reflect to the object except black and heavy color in all color modes
the colors pnale is going very weired it only color the dark colors only and when trying to change to lighter colorit wondnt respond.
pleas note this error ocured in any color mode. and the color slider interact differently than mouse cursor.
please see the attached GIF
operating system Windows 10 last update
Illustrator 27.3.11 vote -
Livetracing Bitmaps gives results with random shades of black
Up until recently, if I used the Livetrace and Expand command on a bitmap it would produce results with only pure white and pure black, as you would expect. Now it randomly assigns values to every piece of what should be black. Instead of 100% black they are 99.29% or 99.67%. Normally I would select one piece, select all by color and move it. Now I need to click on every single piece and apply black to them. Very tedious.
1 voteKeith, the team reverted the Image Trace panel back to the more stable version. If you use 27.7 version, you can try to update to Beta, or revert to the older version, or wait until the Beta version will go stable.
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compound paths and gradients
So I made a pie chart, then applied 3D, expanded its appearance, and then made it a compound path to apply a gradient to it and it has been **** on earth to work with. It has funny artifacts that I can't even edit or look at. One of the elements fills the element with the gradient instead of just the outline. I managed to fix it by moving it around and playing with it but it will probably happen again.
1 vote -
Se cierra automáticamente
No me deja habilitar el acceso a Illustrator, se cierra sin consentimiento.
2 votes -
Manually scaled text can’t be selected
If I click to select my text and double-click to scale manually, I am no longer able to select it again. If I want to select the text again I have to click and drag the select tool over other objects to select the text. Sometimes that works sometimes not. Doesn't work at all with a single object that's broken.
On Windows Desktop 64 Bit, Illustrator Version 27.5, last updated 5/6/23
1 vote -
Fan runs constantly after update to 27.4.1
Updated to 27.4.1 yesterday. Today whenever I run Illustrator, my fan kicks in on high. Activity monitor says "Adobe Illustrator Web Content" is using 100% of my CPU.
Using: MacBook Pro 2019, running Catalina 10.15.7
Restarting doesn't help. Only thing that helps is to quit Illustrator or run previous version (26.5.3)3 votes -
Illustrator goes not responding every time Font is scrolled through
I had my Illustrator 'not responding' every time i scroll the font character. I tried to install the old version but still no avail.
This issue has happened since a month ago and I had reported many times through feedback from the app itself.
1 vote -
join tool crash
Join Tool Complete Crash!
It happened twice and the second time around the recovery file was lost! Everything done to that point was lost! It's so irritating I can't believe it!
2 votes -
Tools to create will not load at all
Tools to create will not load at all
1 vote -
Move tool not working
I am trying to use the Move tool in Adobe Illustrator 2023 (version 27.2) on an iMac (macOS Catalina version 10.15.7) to make copies of an object at specified intervals. However, when I enter values into the Horizontal and Vertical position boxes, nothing happens. If I click Copy, Illustrator ignores the Horizontal and Vertical specs and just creates a copy in the same location as the original.
2 votes -
[ExtendScript] Incorrect paragraph count when linefeeds are used.
MacOS 13.3.1, Adobe Illustrator 27.4.1
To see the issue, run this script:
```
(function () {var doc = app.documents.add(); var tf1 = doc.textFrames.add(); tf1.position = [100, 100]; tf1.contents = 'Paragraph one\u000DParagraph two'; var tf2 = doc.textFrames.add(); tf2.position = [200, 100]; tf2.contents = 'Paragraph one\u0003still paragraph one'; alert('Paragraph counts\n2 paragraphs: ' + tf1.paragraphs.length + '\n1 paragraphs with forced line break:\n ' + tf2.paragraphs.length);
})();
```I expect the left text frame to have 2 paragraphs and the right text frame to have 1 paragraph, but the right text frame is incorrectly shown to have 2 paragraphs.
This discussion revolves around…
3 votes -
GPU preview greyed out
Mac Mini M2 Pro 32GB/1TB
Ventura 13.4 (22F66)Illustrator 27.5
Just opening a file and the View using GPU is greyed out, which results in slow performance.
The file has 6 linked images (2 jpg + 4 png) which are totally below 40 ΜΒ.Here are the files.
https://we.tl/t-OKm14RRB5aThanks in advance
1 vote -
Glitch signs introduced by illustrator when opening a plot created by R
Hi everyone,
I mainly use Illustrators to manually edit plots/figures created by R (a statistical programming tool). R creates PDFs which can (normally) be opened and edited using Illustrator.
However, I recently encountered a strange bug. My plots look just fine when I open the PDFs using Acrobat Reader, but they contain glitch signs instead of points when I open them using Illustrator 2023.
I am attaching a (zoomed in) picture showing these symbols. If anyone can help, that would be very appreciated :).
1 voteThe problem got resolved with changing the font manually in the imported PDF. However, it does not explain the problem completely. Please comment if you have new information on this.
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Pattern Brush 'Hue Shift' does not result in correct appearance of stroke color
This issue is not new and occurs for a few years at least.
I i apply at a pattern brush > Colorization > Method: Hue Shift, the key color does not represent the same color of the choosen stroke color when the brush is applied to a Stroke. The color is always way off. I am well experienced in Illustrator (and certifeid by Adobe) but i can not find any thing i did wrong. That's why i am almost sure this issue is a bug. But please, tell me i am doing something wrong. That way i can help my…2 votesThe solution provided in the comments below.
However, when the key color is automatically gets set as the white (or any grayscale tint) as the most prominent color, the hue shift gets calculated wrong.
If you think Illustrator should pick another color in cases like this — please continue voting.
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Can't save changes
The illustrator doesn't save changes. I have been saving double file because otherwise I lose what I already worked on
1 vote -
V26.5.1 Path re-open after using pathfinder tool
V26.5.1
The steps you were taking when you experienced the issues:
1. pen tool to do a open path
2. close the path using "add to shapes" in pathfinder
3 use pen tool to start a new point, the previous closed shape will reopen and join the new pointYour expected result :
using pen tool to start a new point should give a single point, not joining the previous closed shape
the closed shape should remain closed9 votes -
Illustrator 27.3.1 Typing bug
Hi all, its a weird bug on Illustrator 27.3.1 which were lot unstable issue of version.
as video u can see :
- When I typed 1st word「背」it fine !
- But when I typed second word 著,illustrator just kept add my 1st word(被:its a same prononciation but different look in chinese ) on the right side
🌟 Before 27.3.1 , all good ! this version caused software lot lagging too !
Laptop Version:
MacOS 13.2.1 (for now)
Apple Silicon Chip M1 Max
Illustrator ver: 27.3.1
Type name : Noto Sans CJK TC3 votes -
Illustrator on Mac, updated to Ventura. Freeform gradients are not showing up in saved PDF
Hi, i just updated to Ventura. My company invoice banner has a freeform gradient that isn't showing up.
It shows up in adobe acrobat, not in preview. However when i sent it as a trial to a friend on whatsapp via the desktop app, the gradient showed up. On the phone in the whatsapp app it doesnt. This discrepancy is highly frustrating.4 votes -
You just updated Illustrator and now can't connect to Pantone Connect
When you guys updated Illustrator you made it so I can't connect to Pantone Connect - the arrow button to sign in to Pantone Connect after I type in my email address refuses to click so I can go to the next screen and type my password. And when I try to connect through one step sign in it doesn't recognize i already have a Premium account and wants me to pay again! This needs to be fixed immediately! I have work that needs Pantone colors right now!!!!
1 vote
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