Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7711 results found
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I can't use the freeform gradient tool in Illustrator for some reason.
For some odd reason, freeform gradient is not usable. I add in rectangles and saved images but nothing works. In addition, the other gradient tools are available for selection but have no impact on the image as well.
I'm using version 27.4 (64 bit) on a Samsung.
2 votes -
Action "Save" is recorded as "Save As".
When a user creates an action in the form of recording work, the "Save" is recorded as "Save As".
The user must replace the command with "Insert Menu Item" to work around this glitch.I have confirmed that this has been reproduced since version 23 (CC2019), but it seems to be a bug that has existed for a long time.
This is not good.<にほんご>
ユーザー作業でアクションを記録すると「保存」が「別名で保存」として記録されてしまう。
「メニュー項目を挿入」でコマンドを差し替えるしか対策がない。
手持ちのCC2019以降で再現を確認したが、もっと以前から不具合があった可能性がすごい高い。8 votes -
Save as... it is not working in my MACBOOK Pro
I was working a a project requested by my Teacher. I saved the final project .AI plus I needed it PDF version as I needed share both with my Teacher for grade purposes. But, it is not possible save as PDF or export as image nothing.
When I save, a message error shows up and If I try to open the pdf the same message appears. But, if i look the PDF document saved I can see a miniature of the work. I shared with 3 colleagues and also with my Teacher and all the people said they can visualize…
1 vote -
照片進行影像描圖失敗Photo image tracing failed
Image tracing with the same PNG file is low-fidelity. At different times, the display results have different drawing effects, and become a failed image drawing. Please correct or explain the reason
同一張PNG圖檔進行影像描圖 低保真,在不同時間,顯示結果出現不一樣的描圖效果,變成失敗的影像描圖,麻煩修正或是解釋原因3 votes -
1 vote
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Free Distort effect doesn’t work properly with Freeform gradients
When Free Distort effect is applied to a path with a freeform gradient fill (we all now know it’s not a real fill), the stops just vanish if they happen to 'fall out' beyond the resulting path — the same way they get dropped when you edit a path with a Direct Selection tool (which can also be treated as a bug, because you are just ditching user data — these color stops should be able to be placed outside of the path!)
Images 6 and 7 show what happens if you try to make the shape larger than the…
15 votes -
Unmatching sizes for identical circles with Preview Bounds
When Use Preview Bounds option is enabled, Illustrator lies about the sizes of some of the identical circles on artboards.
See the GIF and the .ai document attached.Enable the option, open Transform or Properties panel and select each circle. Three at the top right will display the proper size, with the stroke weight included — 8.5 + 3.5px.
Three at the left bottom will be only 8.5 id diameter, without the stroke accounted for.5 votes -
The align tools don't work on rectangle in perspective plane
In particular, the center align button in the align menu doesn't work correctly on a rectangle in a perspective plane. I notice that the bounding box does appear to be correct, but the shape is no longer align with its bounding box. Again, this problem only occurs with objects in a perspective plane. And yes, I am using the perspective selection tool to select the object.
2 votes -
Cutting a line with Scissors tool then resizing it works wrong
1: Windows.
2: 2022 26.5.0.
3: Cutting a line using the Scissors tool then resizing it using the handles.
4: Expected to be able to grab the handle at the newly cut end and re-size the line from there accordingly. However as soon as I do this Illustrator reduces the size of the line by approx 50%, often meaning the handle that I have hold of is off the screen. Have to let go of handle, go and find it again and drag the line back to where it originally ended after being cut. Very annoying.6 votes -
BUG: Saving file breaks paragraphs created with Area Type Tool into separate objects
I am a comic book letterer who has been using Illustrator for this purpose for several years. I have separate layers for artwork, captions, and text. I have been using the area type tool to place text for the speech bubbles, which are oval in shape. While working the layers look fine. Upon Save and then re-opening, however, each of the lines in the speech bubble is saved as a separate text object rather than as a paragraph. On some pages, the text is broken up even further so that the letters are different objects.
1 vote -
Can't finish previewing. Could not complete the requested operation.
I applied a pattern to a stroke by accident and received this error. I'm using v25.0.1 on a PC with 16 gb RAM and a dedicated graphics card.
743 votes -
文字をアウトライン化した時、文字ズレが発生した
Windows10 Illustrator 27.4にて文字をアウトライン化した時、文字ズレが発生した。
1 vote -
v27.2. Rulers are glitching out.
The rulers are only showing when i mouse over them, even though Show Rulers is ON. And when using Direct Select Tool, the anchor points only show on mouse hover, so impossible to edit shapes - as you need to move off the point to grab the handle. I reset my settings to essentials classic, restarted, but no improvement. What to do??
1 voteThe issue got resolved by pasting the artwork in a new document. However, the cause of the bug is unknown. Please vote and comment if something similar happens for you.
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White Lines After Using Image Crop
I am running into an error when I go to crop an image. The original image does not contain any white lines or grid lines running through it, however when the image is cropped these evenly spaced white thin lines appear across the image. These lines will even show up after the image is exported. Any fixes or resolutions? Illustrator is up-to-date, I'm running macOS Ventura 13.0. (This does not happen with other images that are cropped in this file). To crop the image I am just simply going to Object>Crop Image
3 votes -
Export PSD is aborted with error
When exporting Illustrator documents to PSD via Export As…, documents that would succeed with JPEG or PNG stop with an error.
The error dialog appears twice, and the messages are as follows
1. Unable to export at this resolution. Please lower the resolution and try again.
2. The operation cannot complete because of an unknown error. [RES!]![error1.png](error1.png)
![error2.png](error2.png)The generated image is 4px in total and the resolution is not too high.
Environment:
- Illustrator 2022 (26.5.0)
- macOS 11.6.8
The same error occurred when I tried with Illustrator CS6.
Steps to reproduce:
- open the attached file 16383.ai
- Select [File >…
14 votes -
Illustrator crashes while working
Hi! I have a problem, illustrator crashes while working. It started after reinstalling windows. I've already reinstalled Windows too and tried many versions of illustrator. I bought a new computer hoping that the power will be good and everything will work. But illustrator keeps crashing while working. There are no alerts. It just shuts down while drawing. I didn't find a similar problem on the internet.
2 votes -
Recolour tool does not load custom colour palettes (AI 27.3)
I have restarted my machine already multiple times, but when I try to use the recolour tool, the added colour palettes I created do not load on the right hand side
1 voteThis happens because the swatches from the local library should panel should be added in the document’s Swatches panel for the Recolor to use it.
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1 vote
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Keyboard Shortcuts (hotkeys) get reset to blanks when Illustrator is updated to 2023 / 2024 / 2025...
All typical mac menu commands are not working in Illustrator 2023. Command 0, Command +, command N etc. are not working.
3 votes -
Linked Text Boxes DEFORM
When spreading text over more than one text box, the first one is fine, but any consecutive one deforms so the copy is stretched.
1 voteThe problem was probably caused by scaling area type objects with another art selected. Illustrator treats these selections differently. Take a look in the comments for a more detailed explanation and demonstration.
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