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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7711 results found

  1. Illustrator 2023 - 27.5 Arabic Right to left alignment issue

    Hi, I am using illustrate 2023 [27.5] / MacOS Ventura 13.3.1 - Mac mini M2 Pro. Here we are facing an issue in Arabic text alignment. As per your help, when we paste Arabic, it detects automatically the language and when we select the language alignment and orientation would change according to the language. But here, even if we select the above steps the orientation remains exactly like English. Older versions we had a manual text orientation [Right/ Left] tool on the bottom side of Paragraph settings box, now only "Hyphenate" is available. Attached screenshot of the same. In the…

    2 votes

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  2. Eye icons are broken in AI in all panels

    Unlike Photoshop, Alt+clicking an eye icon in Layers and Appearance does not hide everything else but the clicked item. The second Alt+click should revert the operation.

    Same should apply for lock icons.

    Then, clicking and dragging the cursor down through eyes to show/hide everything below the pointer works only in Layers — but no in the Appearance, where this is as much important.

    13 votes

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  3. PDF export misses

    After performing "Save a copy" and choosing the PDF, the PDF created does not contain all the art of the artboard. It seems random with no consistency as to what is affected.

    - Sometimes ungrouping helps, 50%. Most often I have to delete the art and replace it.
    - Could even be the same art that appears on another page, so its not errors in the art.
    - Could be copy or vector work.
    - Does not matter if its save as smallest size or other size

    1 vote

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    The team would need the test file you can reliably reproduce the problem, the steps to reproduce it, the exact OS specs and the version of Illustrator used. A video can also help to study the issue.

    If you can share the file publicly — please attach it in the comments. If if you are not allowed to do so or you do not want to make it public — you can send it over to sharewithai@adobe.com

  4. Fechamento repentino / Using Pen tool crashes Illustrator

    O programa fecha sem mais nem menos e de repente.
    Não identifiquei um padrão, ou um sintoma recorrente no momento da ação. apenas que estava utilizando a ferramenta caneta.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  5. Colors don't match

    The color picker rounds the CMYK to the nearest whole number but the color window does not. They should be made consistent.

    2 votes

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  6. The software crashes very often

    The software crashes every few minutes and for no apparent reason
    What could be the reason?

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  7. Delete Artboards command can’t be recoded in actions

    You can’t force Illustrator to record a deletion of artboards in an action, whatever method you use — a button in the panel, a panel’s menu, with or without Insert Menu Item workaround.
    How stupid is this.

    EVERYTHING is Illustrator should be recordable.

    11 votes

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    0 comments  ·  Actions  ·  Admin →
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  8. Color guide options reset to default on Illustrator restart

    1. Windows 10 22H2 build 19045.2486
    2. Illustrator 27.2
    3. Open Color Guide Options from Color Guide panel -> customize Steps and/or Variation value -> close and open Illustrator
    4. Expected: Color Guide panel remembers options Result: options reset to default values (4 steps, 100% variation) so you have to re-enter them every time you start Illustrator
    5. not file specific, also happens when setting options with no file open - screenshots attached
    4 votes

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  9. When working with hi-res Black and White Bitmaps Illustrator goes to CPU preview disabling GPU Animated / Scrubby Zoom.

    When using hi-res BW bitmaps, 'Scrubby Zoom' or 'Animated Zoom' disables itself even if it's enabled in preferences. This happens after roughly 1 or 2 seconds after opening a file with this kind of images. The window goes from CMYK/Preview mode to CMYK/CPU mode as if it was in Separations Preview or CPU preview, even though it wasn't set to either of those. View>View Using GPU becomes grayed out so I can't go back.

    This bug is happening on a file with 2 1200dpi bitmap 5"x5" (embedded and/or linked), each under 1MB in size, making the Illustrator file 3MB total,…

    3 votes

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  10. illustratorだけ正常にフォントが表示されない

    TTEditで自作したフォントを10個インストールしましたが、Turetypeの日本語フォントのみillustratorでだけ表示されません。フォント名は連番で作成していますが(例:WA-01、WA-02など)環境にないフォントとしてフォントファミリーとして認識してしまします。
    手動でフォントを変更することは可能ですが、他のPCでは同じフォントと認識しません。
    Excelでは表示されます。

    PC:Windows10 21H2
    illustrator:26.0、27.0どちらでもダメでした
    実行:フォントリストの再作成、フォント名の英語表記ON/OFF、環境設定ファイルの再作成、Adobeのログアウト、PCの初期化、日本語IMEの旧バージョンON/OFF、Adobeの必須ファイルへ直接フォントファイルを入れてのインストール、Windows/Fontsへコピーしてのインストール

    いろいろ試しましたが変わりませんでした。
    PCも変更してみましたがダメでした。

    まず、フォントリストが削除出来ませんでした。
    (写真参照)

    解決策があれば教えていただきたいです。
    よろしくお願いいたします。

    1 vote

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  11. Please repair selection of path text objects in a group

    When text on a path is part of a group, it is no longer possible to select and delete it.
    In previous versions Alt-Shift-Direct Selection allowed to select the path text and delete it, but in the latest version, this tries to delete the path from the text object, which results in 'Can't clear the Objects'.

    2 votes

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  12. Bitmap images change color

    I'm using Illustrator 27.4.1 on Mac OS Ventura 13.2, but I've had this problem for several years.

    I link to 1-bit BMPs and color them with a swatch.

    When I have multiple BMPs using multiple colors, the preview will often change to one of the other swatches. It does not export this way, but makes it a challenge to design.

    The fill color is still displayed in the toolbar correctly, but previews incorrectly until I swap the fill and stroke color twice. When i click somewhere else it will change again. In the screen recording, the bottom bmps should be…

    1 vote

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    1 comment  ·  Images, Links  ·  Admin →
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  13. unresponsive after remote desktop disconnection

    While using AI (2023, Windows) via remote desktop, AI becomes unresponsive and must be force-quit each time the RDP connection drops.

    To reproduce:
    - Connect remotely to Windows
    - Start AI
    - Break network connection
    - Restore network connection

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  14. Lost partial fraction capabilities for OpenType

    It seems that Illustrator has lost partial fraction OpenType capabilities recently. I was able to create various types of fractions using the 'Fractions' option in the OpenType menu. As of recently, this capability has since been limited to basic fractions (1/4, 1/2, 3/4).
    Just to note that I did not change the font. I've been using the same font in both cases (Myriad Pro).
    Currently on Illustrator 2023 (Ver. 27.5).

    1 vote

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  15. Grüner Ampelpunkt

    mit dem Grünen Punkt oben links im Fenster (Ampel) lassen sich 2 Apps, Illustrator und InDesign, nicht mehr vergrößern und zurück. Geht nur noch groß zu stellen aber nicht mehr zurück.

    1 vote

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  16. Illustrator 2023 opening file crashes when there is a broken link (usually with effects applied)

    OS: Window 10
    Ver: Illustrator V27.4.1

    When I open a saved file on other machines (Same OS and Version),
    sometimes the link files are broken. However, the problem is Illustrator will crash when I click cancel on the relink pop-up window. And if the file has objects that have effects such as drop shadow/ outer glow, etc. applied. The rendering effect pop-up will load and get stuck loading, crashing the illustrator.

    It doesn't matter if I hit cancel on the rendering pop-up, which I suspect doesn't work, to begin with.

    Have to manually kill the program with the task manager.

    1 vote

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  17. Characters in font doesn't show up in Illustrator, but visible for that font in Acrobat

    Editing PDF in illustrator.

    I dont know why, but the Latin and also Latin Extended font in document is throwing me missing characters in illustrator.

    Font: Lobster (fonts.google.com)

    I havent had any problem with this yet. Any tips?

    Also I had a word "wellness". "welnes" was in correct font and another "s" was missing character...

    2 votes

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  18. Automatic hyphen turns in to different glyph character

    I have a strange phenomenon on my Mac (Ventura 13.0.1): in the example there are three identical texts in 3 different font types (purchased, Adobe and Google). All fonts are available in the font manager program (RightFont) and auto-activation is enabled (the fonts are NOT activated initially).

    I open the Illustrator (27.0.1) file and RightFont reports that missing fonts are available for activation (Illustrator also reports this, but I ignore this message, as RightFont already 'takes care' of it.

    As soon as the fonts are loaded, the purchased and Google fonts have a 'strange' symbol (usually a different kind of…

    1 vote

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  19. Measurement labels cannot be deactivated

    In "preferences" the option to disable "Measurement labels" does not work: they always remain active. It needs to be fixed because it is very annoying when drawing. Thank you.

    6 votes

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    7 comments  ·  Other...  ·  Admin →
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  20. Keyword Search on CC Libraries Not Working

    Keyword Search on CC Libraries is not working. The input area franked by Magnifier icon above the asset thumbnails does not accept any input. Clicks on that area gives zero interface response.
    This keyword search is important for many users who has a project library contains over 300 assets like mine. Much more so when CC Libraries provides the order-reshuffling group-invalidating default feature for any attempt to relinking assets.
    The only functional part there is "Search In" criteria drop down arrow on the right.
    Currently, it's happening on Illustrator version 27.4.1 but this issue has persisted across previous versions.

    1 vote

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