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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7840 results found

  1. Adobe Color panel not working - cut off

    The Adobe colour theme panel does not work - it is persistently cut off to the right hand side, the panel can not be dragged to the right and fully opened up. It is unusable. It does not behave correctly when docked with another panel either.

    Serious bug that has been around for ages, well over a year and not fixed.

    Current version of illustrator on fully up to date windows 10 machine 64 bit.

    Preferences have been cleared/re-set, as has cache. I've also reinstalled illustrator and get same behavior. I've also tried with general Ui font size setting, nothing…

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  2. Shift Alt resize of circle gets stuck

    When resizing an existing circle using Shift-Alt, the circle should fix at the dimension when the mouse is released, but very often it continues to resize after releasing the mouse and sometimes it is difficult to get it to stop it doing this and finish the circle. This does not seem to happen when creating a new circle, only when resizing an existing one. Windows 10 Illustrator 25.2.2 64-bit

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  3. Set the leading with arrows occasionally strip fractional widths

    When using the arrows to adjust the leading on type with fractional leading (e.g. 29.95) the period is stripped out and a new leading is the same numeral amount just without the period (e.g. 2995)

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  4. Embedded Bitmap .Tif Files slowing down performance

    MacOS Big Sur 11.2
    iMac Pro (2017)
    Processor: 3 GHz 10-Core Intel Xeon W
    Memory: 64GB
    Graphics: Radeon Pro Vega 63 16 GB
    Adobe Illustrator: V 25.2.1

    Embedded bitmap tif files have suddenly starting causing hindered performance. While still "linked", the bitmaps seems fine. But after embedding those linked files, they cause considerable "beach-balling" while attempting to transform them in any way, toggling their visibility on/off, or zooming in/out. All vector layers remain unaffected when the embedded bitmap layers are hidden. This is occurring on both newly created files, and older .ai files that previously had no issues. These embedded…

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  5. Illustrator2021 V25.2.1 always not responding when working

    There is always loading icon and not responding happened while I working it happened after every command.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  6. Illustrator RulerUnits returns Unknown for 'Feet' and 'Feet and Inches'

    Illustrator recently added 'Feet' and 'Feet and Inches' to the available ruler units; however, when a user selects one of these units, the scripting side returns 'RulerUnits.Unknown' for 'activeDocument.RulerUnits'.

    For scripting, the corresponding 'RulerUnits.*' value should be added so that developers can respond to the selected units.

    14 votes
    5 comments  ·  SDK and Scripting  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  7. Illustrator impossible d'enregistrer des fichiers sur un NAS Synology

    Bonjour,
    Depuis quelques temps, je ne peux pas enregistrer mes fichiers .ai sans qu'Illustrator ne créé de fichiers .tmp ou .ai en les renommant "Acr...."
    Je ne peux pas toujours enregistrer les modifications effectuées dans mes fichiers. Apparemment c'est encore pire si j'utilise un script d'action.
    En local aucun problème. Que faire s'il vous plaît ?
    Mac Os Big Sur 11.1
    NAS Synology
    Illustrator 25.2.2 2021

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  8. symbol shortcuts

    some of the Ctrl + symbol shortcuts are not working suddenly

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  9. Layers don't dim

    I set a layer to Dim, and nothing changes.

    2 votes
    0 comments  ·  Other...  ·  Admin →
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  10. Isolation Mode Will not work if live text is in a group

    If a group contains live editable text (ie-non outlined text) I cannot enter isolation mode unless that text is deselected.

    1 vote
    4 comments  ·  Isolation  ·  Admin →
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  11. Can't load DxfDwgFileFormat.aip

    CC v25.2. I can't install DxfDwgFileFormat.aip on bootup

    12 votes
    13 comments  ·  Other...  ·  Admin →
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  12. AI crashes when zooming on IPad Pro 12- April 2021

    AI was working fine on my iPad Pro, but it’s been crashing almost every time I pinch zoom the past two days. I have no imported fonts in the file I’m working on. The only difference from previous files I’ve worked in with no issue is: I’ve used the mirror function in several layers. Could those be responsible?

    Currently, I’m unable to accomplish the most basic tasks because the app either crashes when I zoom, or the image freezes in place without updating any of the commands or strokes I put in.

    How do I fix this? I need to…

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  13. anchor point inaccuracy

    latest version of illustrator is not fit for purpose when it is doing things like this.
    macOS 10.15.7

    2 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  14. Angezeigte Höhe eines Kreises und Position ist falsch.

    Windows Illustrator Version 25.2.1 64bit

    Zum radialen Anordnen von Zahlen benutze ich immer einen runden Aussenkreis.

    Wie folgt gehe ich dabei vor:

    • Arbeitkreis Zeichnen XY auf 0, Ø40mm
    • zu positionierende Zahl anwählen > und positionieren : X 0 Y 13mm
    • Kreis und Zahl anwählen drehen um 18°
    • nächste Zahl anwählen > und positionieren : X 0 Y 13mm
    • Kreis und Zahl anwählen drehen um 18°
    • und so weiter

    jedoch musste ich jetzt feststellen, dass sich die angezeigte Höhe des Kreises in der Werkzeugleiste der Höhe der sich im Kreis befindenden Zahlen anpasst und auch die Y Position dadurch ändert. Obwohl…

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  15. Update 25.2.2 closes all the tabs instead of one tab at a time

    Just after downloading the latest update, instead of closing one tab/page at a time, Illustrator started to automatically close every single opened page. It's happening with both Command + W and via the close button at the top of the page.

    Please advise.

    Joanna

    12 votes
    16 comments  ·  Documents and Artboards  ·  Admin →
    How important is this to you?
    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  16. place lets me bring image in but then after resizing image it disappears

    Windows 10 latest build, CC latest build, Illustrator latest build. Using File->Place with a .jpg brings the image in and allows me to place it in the workspace, but when I resize it and try to move it to the artboard the image disappears.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  17. Overprint fill

    Overprint fill, if all layer is chosen sometimes it shows like not all elements are chosen like overprint fill or oposite. It is serios mistkake as can cost a lot of money and lost reputation companies by this bug. This kind of error should be corrected immediately by Adobe. If not all elements are overprint filled maybe it can be a good idea to show like mid terms used? Dear Adobe Team, please answer the bug solution.

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  18. spell check bombs

    Spell check bombs Beta 25.3.208

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  19. Overprint Setting & colour settings

    Issue one
    overprint cant be applied to groups, individual objects within that group remain unset to overprint, even tho the tick box claims its overprinting, it is not - this is misleading & downright dangerous

    further more the color issue shown in the video , your objects should not do that , it again expands the risk for error , basically all the print sensitive setting in AI latest version have stopped functioning logically if you ask me & really up the risk for errors in print, never mind that going through all objects individually is tedious & unnecessary, prolongs…

    1 vote
    0 comments  ·  Print  ·  Admin →
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  20. Incorrect file extension when exporting to *.png

    Hello! When I try to export an illustration to *.png, the file generated ends up with a *.dwg extension. If I rename the *.dwg-file to *.png and open it it's still a valid *.png file.

    The export is done using File->Export->Export As... Select *.png as file type, type a filename (with no dot in it), press Export. Select Resolution 150ppi, press ok. A *.dwg file is now created at the selected path

    1 vote
    3 comments  ·  Other...  ·  Admin →
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