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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7715 results found

  1. Can’t zoom out after editing a text

    When I zoom in on text with a magnifying glass.
    Then switch to the text tool, change the text and switch back to the magnifying glass, then I can no longer zoom out with the Alt key.
    I have to switch to the selection tool first. And then back to the magnifying glass to zoom out with the alt key. Does that make any sense?
    When I want to zoom out with the Alt key, the hand always appears to move.
    Only when I have switched to the selection tool and then back to the magnifying glass, the minus symbol…

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  2. copying from more than one layer

    On Macbook, Big Sur OS, Illustrator V25.2.1, CC.

    Illustrator only copies from one layer when objects from multiple layers are selected. Attached is a video where I select paths from two layers and attempt the methods; ALT+Drag, Transform-COPY, and CMD-C + CMD-F to copy the desired objects.
    Each time illustrator selects the paths I want, but only ever copies the paths from one layer. Even when using transform, illustrator previews all the paths, but when I choose COPY, it then reverses and only copies the top layer.

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  3. Color shift when distilling .ai files

    Colors in distilled files switch from CMYK to RGB since software update on March 14, 2020. This is very disruptive to my work flow.

    Big Sur 11.2.3 using AI 2021

    1 vote

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  4. Illustrator continues to crash when trying to place an image

    I can do other things within Illustrator, but I can't seem to place images without the program crashing. I've tried restarting my machine, updating, and reinstalling the program, but nothing seems to help.

    1 vote

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  5. 25.2.1 Windows 10 - Occasionally No Fonts Load

    I am not sure if this is a reproducible but on Windows 10 1909, since upgrading to Illustrator 25.2.1 will occasionally not load any fonts after opening. The font selection dropdown list is entirely blank and no system fonts or activated typekit fonts show. I have no issue with fonts in any other programs.

    2 votes

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  6. Find Font dialog

    I'm testing the Illustrator Beta version 25.3.192@232370 running on Big Sur 11.2. There seem to be quite a few display issues. Measurement labels are covered in a gray box so can't be seen and the Find Font dialog box is corrupted so can not be used.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. No puedo copiar objetos entre pestañas utilizando alt+click izquierdo y arrastre

    Cuando copio un objeto (elemento) por el método Alt+click izquierdo y arrastre del ratón y quiero trasladarlo de pestañas no se abre la pestaña de destino. El objeto se copia, aparece el símbolo + y la pestaña cambia de color pero el documento de destino no se abre. Esto no pasa si paso un objeto de AI a PSD ni entre pestañas de PSD que si se abren y los elementos se copian sin problema.

    Mi versión de Adobe Illustrator es la 25.2.1.

    1 vote

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  8. Eye Dropper picks up the wrong values when sampling a filled clipping mask

    I am using Mac OS 10.15.7 and am able to consistently reproduce this bug in both AI CC 2021 but as far back as AI CS5 running in Mac OS 10.6.8

    When a fill is applied to a clipping mask, the eye dropper will pick up incorrect CMYK/RGB values. This is especially problematic when a pure black is replaced by a 4 color process build in the printing industry.

    I would expect to eye drop the exact values applied to the object I've clicked on.

    2 votes

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  9. Create New Sublayer button

    I have a group that I want to make a sublayer instead.

    I click it in the Layers panel and try to click Create New Sublayer button.
    It’s grayed out.

    OK, think I, I must target it then, right? I do it.
    The button is still grayed out.

    I select other objects, in Layers or on canvas.
    Still grayed out.

    Then I click a layer name.
    Surprise! Now and ONLY now the button is active... what?
    What else can I mean when having selected anything else inside of a layer?

    Fine, I target my group, select a layer without targeting…

    15 votes

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  10. Mudança no perfil de cores toda vez que o illustrator é aberto ou muda de janela

    Meu illustrator está apresentando constantes bugs no perfil de cores. Toda vez que alterno as janelas de trabalho, ou abro algum arquivo novo, ou inicio ele do zero ele muda a configuração de gerenciamento de cores para uma opção "emular adobe illustrator 6.0" já tentei salvar as configurações de gerenciamento, já tentei utilizar o Bridge pra sincronizar as cores entre os apps e nada funciona.

    Poderiam me ajudar com isso?

    1 vote

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  11. When a AI file is opened and the fill color of some entities is changed, Save command is not available

    On Several Files, I open the file, change five entities simultaneously to have a different fill color, the "SAVE" command under File is not enabled and the filename does not show the asterisks.

    Windows 10 Version 10.0.19041 Build 19041
    Adobe Creative Cloud
    Adobe Illustrator 25.1 (64 Bit)

    Steps:
    1. Open File
    2. Select 5 entities
    3. Click on Fill Icon
    4. Select new color for fill
    5. Color is applied to the entities
    6. Go to save file
    7. SAVE command under FILE is not enabled.

    Expected Result:
    File should be marked as modified and allow me to save

    Actual…

    1 vote

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  12. Image trace poor results

    Mac 0S Big Sur 11.2.3, MacBook M1, Illustrator 25.2.1. Very poor trace function on almost every choice with image trace. Maybe Rosetta issue?

    1 vote

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  13. Typeface combo box doesn't work in Glyphs palette

    Cannot open list of typefaces.
    Clicking on down arrow next to field results in highlighting the whole field, next click switches highlighting off.
    Starting to type in field (to provide typeface name) just empties the field and does nothing more.
    Next field - typeface style (bold, italic etc.) works fine.
    Windows 10 20H2, Illustrator 25.2.1

    1 vote

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  14. Mac Os Big Sur

    Keep getting "An unknown error has occurred" when saving Illustrator file. THis is costing us time and money now as every-time we create a new file the start working it decides all of a sudden we cant save our work.

    Need Help on this!!!!!

    2 votes

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  15. illustrator and PS is not sync with each other

    When I tried to create a document and I have included an EPS file in photoshop. and after that, I modified the eps file it's not syncing with photoshop. it's asking for saving as in other locations.

    1 vote

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  16. Video driver error

    I have 2 video drivers on my computer, the base version and the fully upgraded one. Each time I open Illustrator, it warns me that my driver is outdated yet both drivers register as connected.

    1 vote

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  17. Live Paint bucket tool preview error

    1. Adobe Illustrator CC 2021 (25.2.1 64-bit) on Windows 10 Home Edition.

    2. After the Live Paint Bucket tool is selected, out of the 3 preview swatches above the pointer, the center one is always wrong / inverted. This bug is consistent when we press the left & right arrow keys on the keyboard to select a swatch. On the other hand, the Swatches panel would reflect the correct option when the Live Paint Bucket tool is in used.

    3. When the Live Paint Bucket tool is selected, the center swatch in the 3 preview swatches should accurately reflect the color option, just…

    11 votes

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  18. Color discripancy between "View on CPU" and "View on GPU" on a Mac with M1 chip

    I'm now running AI on a macbook pro with M1 chip.
    I noticed that when I switching "View on CPU" to "GPU", all colors became whiter and inaccurate (images inserted in AI became much whiter than the objects created and colored in AI).
    I've checked my older Macbook pro with intel CPU and AMD graphic card, the colors keep the same and accurate when I switch from CPU to GPU.

    15 votes

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  19. Bug na função criar

    Quando tento criar um novo arquivo, o Illustrator não disponibiliza a opção para escolher o tamanho do arquivo que quero criar.

    1 vote

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  20. GPU Preview Disabled when Importing CMYK/RGB Vectors through CC Libraries

    In the latest version of Illustrator (25.2.1) If you try place a linked vector file through Libraries into a document that is in a different format eg. CMYK into an RGB document or RGB into a CMYK Document and it is a vector, GPU acceleration is disabled. This does not occur in Illustrator 24.

    I've tested this by opening a CMYK Document, placing a linked CMYK file and everything works as expected. If you place a linked RGB vector it will cause the GPU to stop working. The opposite works the same way, placed a linked CMYK file into an…

    1 vote

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