Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7715 results found
-
Cannot Preview - Mac m1
Cannot Preview in Illustrator on Mac m1, running Mac OS 11.2.3.
I just upgraded Illustrator. I have worked on this file for a couple of hours. It is a file with several items and many paths. All of a sudden I lost Preview mode. Even after restarting the computer, I cannot get the preview back on all of these items by using Command Y. I manually turned on eyeballs in the layers pallet, it turned on a couple of items but then warning dialog appeared again. I don't know if this is a bug or my computer gone awry..1 vote -
Color settings Reversing to default
AI is constantly reverting back to a default color setting "Emulate Adobe Illustrator 6.0". Even after im made changes, saved the settings and pressed okay. When I quit the app and relaunch it, i lose my setting.
This started after I updated Illustrator on March 9, 2021. Im running version: 25.2.1
4 votes -
3d
The 3D effects (eg. Extrude and Bevel) don't work at all, I can see only flat outline in preview and after saving.
1 vote -
Pen tool makes an "invisible" outline
When drawing with the pentool it shows a "outline" that cannot be removed.
1 vote -
Colors in entire file are suddenly completely wrong (when not in pixel preview mode)
I just encountered this bug on macOS 10.14 with Illustrator 2021. After pasting a PNG into my document, the colors of everything suddenly look very different and washed out.
I can "fix" this by using Pixel Preview mode OR "View using CPU", but that slows down my workflow. I even tried opening an earlier version before I pasted the PNG, and the colors are still completely wrong! Can anyone help?
2 votes -
File cannot be saved as png
Windows 10 Pro version 1909. Illustrator v 25.2.1.
I am trying to export a file as a .png. It is very large (15000 px x 9000 px at 300 dpi), and it comes up with this error every time: The operation cannot complete because of an unknown error. [!now].
I have also tried exporting the image as a much smaller file with the same error. The file I'm trying to export is a floral pattern I've created using the pattern tool.
2 votes -
No me permite guardar el archivo como pdf o imagen solo guarda como Ai
Al momento de querer guardar cualquier archivo en cualquier formato solo se forma un documento sin temporal .tmp ya he intentado generar un archivo nuevo y guardarlo desde ese y tampoco ha funcionado la versión que manejo es Adobe Illustrator 2021 25.0.1 simultaneamente tengo la versión 2018 y no me da problemas
1 vote -
Pencil tool in Illustrator 2021 less smooth (when editing existing line) than in Illustrator 2020, even with same settings
When using the pencil tool to edit existing lines, instead of a smooth transition at the start and end of the edit, it's always a little jagged no matter how carefully I draw it. Toggling and using the smooth tool afterwards helps, but that adds an extra step every time I use this tool to edit lines. The 2020 version didn't have this problem, and I compared my pencil tool settings between the two versions and they were the same. Even tweaking the settings on the 2021 pencil tool doesn't resolve the issue.
Pic attached showing a line after I…
3 votes -
Overprint
Overprints do not show in presentation mode, both overprint attributes and Pathfinder trapping. See attached image shots.
This is true in both version 25.2.1 (64bit), as well as beta version 25.3.192@232370(64bit) - Windows 10 Home version 19091 vote -
illustrator v25.2.1 color profile keeps changing to emulate adobe illustrator 6.0
illustrator v25.2.1 color profile keeps changing to emulate adobe illustrator 6.0 once I set it to our teams color profile. Especially if I switch from AI to PS. Even after changing the profile in Bridge and synchronizing them.
137 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi ,
The bug will be fixed when PS is upgraded to the latest version 22.3.1 . Kindly update PS to 22.3.1 and Bridge to the latest version. If the issue still happens, kindly reset your Settings in both PS and Bridge.
Regards,
Aishwarya G Gadodia -
Auto Spellcheck Squiggly does not go away when adding a word to dictionary...
The red squiggly that appears under words when auto-spell check is enabled does not automatically go away when you add the word to the dictionary. If you edit the text somewhere afterwards, it looks like auto spell check is ran again, and only then is the squiggly removed.
1 vote -
Direct Select Tool Not Working in Illustrator
Direct Select Tool Not Working in Illustrator 2019
2 votes -
リンクファイルが見つからない時、置換ファイル選択時フリーズ
windows10 20H2
Adobe Illustrator 2021リンクファイルが見つからない時、置換ファイル選択時、フリーズします。応対の程、よろしくお願い致します。
1 vote -
Bug: In-app "Learn" window is just a peach colored rectangle
Computer:
MacBook Pro (Retina, 15-inch, Mid 2014)
2.8 GHz Quad-Core Intel Core i7
16 GB 1600 MHz DDR3
NVIDIA GeForce GT 750M 2 GBOS:
Mac Big Sur 11.2.3
AI version:
v.25.2.1
Steps:
I have never accessed the in-app "Learn" tutorial feature, but after updating to AI v.25.2.1 today, I decided to try it by clicking the lightbulb icon in the upper toolbar.
Expected result:
The Learn window would open up displaying various clickable tutorials.
Actual result:
The Learn window opened up, but instead of displaying clickable tutorials, the entire window is filled with a peach colored rectangle. Hovering over…
3 votes -
Scrubby Zoom Suddenly Stops Working
2019 MacBook Pro with Catalina 10.15.7. Adobe Illustrator 25.2.
Scrubby zoom suddenly stops working, even though GPU and Animated Zoom are still enabled within Preferences. This happens once or twice a week; the only way I have found to resolve is restarting the MacBook.
It happens while working in relatively small/simple documents, all of a sudden, without making any changes to Preferences.
3 votesAnimated zoom works only in GPU rendering mode and won’t work in specialized modes like Pixel or Overprint Preview — they still rely on CPU calculations.
-
background to artboard flickering when mouse moves
MacOs 11.2.2 - flickering occurs in areas surrounding artboard when the mouse cursor moves.
6 votes -
Falla al guardar los documentos de ilustrator
Al momento de guardar los documentos, por muy sencillo que sea, solo trazos básico, no importa lo que contenga, siempre se demora muchísimo al guardar, y al hacerlo, la pantalla se vuelve negra y solo se visualizan algunas ventanas de herramientas, y queda todo en negro hasta que regresa a la normalidad cuando finalmente guardó los cambios. Estoy trabajando con la última actualización (25.2.1), hoy la desinstale y la volví a instalar para ver si tenía alguna mejoría, pero sigue igual.
3 votes -
If an AI doc is opened, every other AI document pops up
Mac desktop 11.2.2, AI 25.2. Opening a new AI document, or even just selecting AI, causes documents I've minimized to the Dock to pop up. That's annoying, I minimized them because I want them available but only when I want them. Please give us an option to stop this behavior.
1 vote -
Shaping tool
Details of your operating system and version of Adobe Illustrator (desktop)
The steps you were taking when you experienced the issues - I attempted to use the tool, my workspace is in grey and was white, when I opened it. There is a cursor over the tool and nothing works
Your expected result to be able to select the tool and options.
Your actual result - nothing
[Optional] Upload your Illustrator file or a video3 votes -
Bug: Newlines become Carriage Returns on Mac
On Mac this outputs a file with "test1^Mtest2^M"
f = new File([path]);
f.open("a");
f.writeln("test1");
f.writeln("test2");
f.close();it uses carriage returns which means things like tail -f [path] won't work. Workaround is to use the "BINARY" file encoding
1 vote
%20screenshot.jpg){kind=link}
- Don't see your idea?