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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7717 results found

  1. Illustrator won't replace existing PNG file; creates copy and adds "-01" to filename

    When I update an Illustrator file and wish to export/replace the previous PNG file, Illustrator asks me if I would like to replace the existing file. I click "Replace". However, the result is a new file with "-01" added to the end of the file name. The old version still exists. Why bother asking me if I want to replace it if it insists on creating a copy?

    MacBook Pro Catalina / Adobe Illustrator 2021

    1 vote

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  2. 1 vote

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    0 comments  ·  Tools  ·  Admin →
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  3. Find & Replace Freezes Illustrator

    Whenever I open a file with missing links, I'm prompted to find and replace those links as per usual. Within the last couple months, however, this feature has stopped working. I can choose to replace a missing link, and my file browser will open, but nothing is clickable and the entire software just freezes. I have to open task manager and force Illustrator to quite and then reopen it. It works if I'm already in the design file and select the link and choose to replace it, just not when I initially open the document.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  4. Same keyboard shortcut (Alt + C) for two different options in the Place dialog box

    In the Place dialog box two different options (Open Cloud Document and Replace) have the same shortcut — 'C' key. In both cases the 'C' letter in the option titles is underlined. See attached screenshot.

    Windows 10, Illustrator v25.2

    14 votes

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  5. 文字パネルフォント表示の不具合

    文字パネルにて全てのフォントを表示できません。
    下部がかけており、その下にいくつかまだフォントがあってもスクロールできず途中で非表示になっています。そのため選択できません。以前から気になってはいたのですが、いつまでも改善されないため報告します。

    1 vote

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  6. Add title in svg export

    I would like a way to add a title to exported SVGs.

    You should be able to set this at the artboard level, not just at the document level.

    This would greatly improve the accessibility of exported SVGs and simplify workflows.

    3 votes

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  7. Regular Text in SVG opens as Italics

    Please check the attached AI which was saved from an SVG exported from Avid Sibelius 2021.2 on macOS 11.2.1 — in Finder and Spotlight the preview is correct and corresponds to what was in the source program (Sibelius).
    Opening the file in Illustrator makes all text objects which were in Academico font, Regular weight, become Italics weight.
    Opening the file in Affinity Designer doesn't show this particular problem.

    I cannot attach the SVG so I'll attach the AI.
    I hope you can investigate it in the same way.
    This is the Dropbox link to the SVG: https://www.dropbox.com/s/l4aja38o3iu0txu/bach-inventio4_0001.svg?dl=0

    1 vote

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  8. Library Panel Thumbnails Too Dark

    I have always used the darkest setting of the Brightness UI preference. All the items in my library were easily viewable and readable as each thumbnail had a white background. Now they are all dark and the text is unreadable and my logos are harder to tell apart. The panel can be dark but I need the background of the library asset itself to be white.
    Version: 25.02
    Windows Version 10.0.18363 Build 18363

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  9. Bounding Box changing sizes from entering it in to viewing it in PROPERTIES

    Hi, when I create a bounding box for a part of a vehicle wrap to be 52" x 98" or any size then view the size in properties it changes the size by minute amounts. Please see attached. Please note we are running on Mac OS Big Sur 11.2.1 and Illustrator 25.2.

    1 vote

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  10. Problem with Large Illustrator files when copying files to a new document

    Hi,
    We work with physically large files like 200+ inches wide for vehicle wraps, full wall wraps etc. When I break them down with a mask to the size out printer uses. For taking a graphic from 200" file making the mask at 26" and wanting to place it in a new 52" document so I can blow it up to 200% of it's original size. I get the following message and then it changes the size from 26" to 25.1006" which isn't the size I originally started with then I get a message "Artwork exceeds the canvas bounds and…

    1 vote

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  11. Scale, move and rotate dialog boxes don't hold most recent values when you press return to open dialog box

    MACOS MOJAVE 10.14.6
    ILLUSTRATOR 24.3

    When i open the scale dialog box it has always held the most recent scale value, so if i wanted to scale something up 5% i would Press "S" on the keyboard, then type 105, hit return. then if i wanted to go another 5% i would hit return (to open the dialog box) and it would remember 105 in the active field. then i would hit return again to apply.

    When I hit return to open the dialog box now (in this example to increase by ANOTHER 105%) some random number comes up. it's…

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  12. Bad image quality on Export Asset

    If I use Export Asset, fine details in patterns get smeared and destroyed in the resulting bitmap (png). This happens regardless of whether I scale the object up, or export at super high resolution.

    If I use normal Export, the detail is as expected. In fact, this happens even at very low resolutions where you naturally expect to lose detail. Regardless, Illustrator does attempt to preserve brightness and detail as best as possible given the resolution when choosing normal Export. But with Export Asset, the behavior is totally different and, honestly, unusable in most cases.

    3 votes

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  13. File won't SAVE nor SAVE AS; only SAVE AS COPY

    Working on MacBook Pro, Catalina OS, Illustrator 25.2
    The "SAVE" file is not an option. Whether an existing (an existing file with or without changes), or a new file - I cannot "SAVE".

    The "SAVE AS" option looks to be available, but then it does not work.

    The only thing that is a workable option is "SAVE AS COPY". Which is nonsense. This just started happening and I can't fix it. I've tried uninstalling Illustrator and re-installing. No change.

    This is completely unacceptable and I've wasted 3 hours of precious deadline time trying to figure this out. HELP!!!

    ARGH!!!!

    6 votes

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  14. 0 votes

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    0 comments  ·  User Interface  ·  Admin →
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  15. Curser at the end of document name field during "save as"

    When you "save as," the curser automatically appears at the end of the document name in the document name field - i.e. right after the file name extension. I never need to edit the file name extension, as I can do that in the dropdown menu, but I DO need to edit the name of the document. This, combined with the fact that there's now a lag of a few seconds before you can type in the document name field (submitted in separate comment), is making saving different versions of the same file veeeery annoying.

    1 vote

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  16. Lag before you can edit a document name during "save as."

    There's now a lag of a second or two before you can edit a title when you "save as" a document. It's super annoying if you have to resave multiple files.

    1 vote

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  17. Smart guides not snapping to artboard or other objects when multiple objects selected.

    If you select more than one object and try to snap to the artboard bounds it does not show any snapping. This also happens if you have a lot of objects selected and try to snap to a guide or another group of objects.

    6 votes

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    2 comments  ·  Snapping  ·  Admin →
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  18. Exporting assets as SVG with asset export tool is buggy

    Asset export in illustrator is a very convenient tool, the only problem I found is when exporting my drawings to SVGs they get distorted, but when I take my objects one by one to a single document and fit them in an artboard and save the document as SVG the problem resolves (a big process), essentially because SVG saving settings for saving a document isn't the same when for exporting with asset export, I believe it isn't a big problem to solve and I hope for it to get fixed soon, I can reply with images to assist my point.

    8 votes

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  19. Opening a v.24 file with v.25.2 illustrator doesn't work properly.

    I have to go ''file'' then ''open'' and after a long period of time (way longer than usual) it opens the files. If I click directly on file icon: it says corrupted file.

    1 vote

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  20. GPU & Clipping Masks

    Since the v25.2 update, AI is having trouble showing backgrounds with clipping paths and displays as all white. When I turn off GPU acceleration, the graphic returns.

    Also, when I PDF the file or open in the previous version, 25.1 or 24.3, everything displays properly.

    Running macOS 10.14.6 on a late 2014 Retina iMac.

    2 votes

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