Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7717 results found
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Shaping tool
Details of your operating system and version of Adobe Illustrator (desktop)
The steps you were taking when you experienced the issues - I attempted to use the tool, my workspace is in grey and was white, when I opened it. There is a cursor over the tool and nothing works
Your expected result to be able to select the tool and options.
Your actual result - nothing
[Optional] Upload your Illustrator file or a video3 votes -
Bug: Newlines become Carriage Returns on Mac
On Mac this outputs a file with "test1^Mtest2^M"
f = new File([path]);
f.open("a");
f.writeln("test1");
f.writeln("test2");
f.close();it uses carriage returns which means things like tail -f [path] won't work. Workaround is to use the "BINARY" file encoding
1 vote -
While creating simple vector files Illustrator lags
Since updating to 2020 and 2021, Illustrator is slow and laggy on creating simple vector files.
3 votes -
Previews no longer available
Since upgrading to Catalina I no longer have previews of documents. They are now all empty boxes. Any idea how to bring them back?
1 vote -
Black png
my png transparent images are showing up as total black images after export . They show fine for a few seconds and in the viewer window but the png it self is totally black. Works sometimes and others not I would say 2 out of 25 show up black.
1 voteThe case was solved by reinstalling the app.
If the same thing happens to you — please share details below in comments.
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Deleting Files V25.0.1 and V25.1
When saving, files will randomly be deleted, with and without error messages. There is no way to tell when this is going to happen, and the file is having to be recreated from scratch.
1 vote -
Crashing with every SAVE 25.2
Every time I go to save, AI crashes and my new "Save As" document is empty (zero bites).
1 vote -
Text edits dont show in GPU mode
Windows 10 20H2
Omen 15 Ryzen 7 4800, GTX 1660Ti , 16Ram
Illustrator 2021On going issues since if i remember 2016 or so.
When GPU is enabled, lots of time when i edit a textframe it wont show the updates. The textframe keeps showing old text, zooming doesnt fix it. Only thing which fixes this is either move the textframe or deactive GPU and restart illustrustrator.
I first noticed this issue on my old Mac at the office, this cant be updated due to old OS its running. Now i still noticed it on my Windows system running 2021
…
1 vote -
1 vote
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Text subtracted form a shape looks incorrectly with GPU Preview rendering
Having issues with text and some compound paths acting like they are open paths when previewing with GPU. Viewing in CPU preview renders correctly.
We have had this issue on both 2017 iMacs and new Windows 10 machines.Adobe Illustrator 25.2
Windows 10
Nvidia RTX 2070 Super (457.07 drivers)9 votes -
Stop "Get started with fun and interactive tutorials" permanently
Every single time I open Illustrator I get accosted by the "Get started with fun and interactive tutorials" tooltip.
There's two options on it:
- "Remind Later", which temporarily hides the tooltip
- "OK", which opens a tutorial panel and temporarily hides the tooltipThere needs to be an option for "Never show this stupid thing again"
5 votes -
Artwork becomes blueish when zoomed in 400%
When I'm 300% zoom it looks normal and works as it supposed to but when I go to 400% or more I get this weird blue that covers my image
1 vote -
G-Sync
I don't understand why, but all Creative Cloud apps get affected by G-Sync. The mouse cursor while using any Creative Cloud app lags severely. But, as soon as you turn off G-Sync, it's smooth as butter.
1 vote -
tutorial
My goodness please get rid of the tutorial window that automatically pops up every time I use illustrator. It obscures the window, it keeps coming back, and half the text is missing so I can't see the options. It is glitched.
It is under a lightbulb icon. Please make it so that it never shows up again or make a way to remove it.
3 votes -
Point d'ancrage texte ou objet disparait en zoomant en mode tracés
Il est impossible de travailler correctement avec cette nouvelle fonction où les points d'ancrages (x) d'un texte et d'un objet disparaissent lors du zoom au delà de 140% (mode tracés). Pouvez-vous me confirmer que c'est un bug en vu d'être corrigé ? dans l'attente, merci.
1 vote -
presentation mode - HDR Bug
Whenever I exit presentation mode my screen becomes super washed out and it disables HDR from the Windows settings.
1 vote -
App crashes after attempting to save document
App will crash if saving with Cmd + S or manually saving from File-Save or File-Save As.
1 vote -
Why am i getting image info when i click on an image in Libraries to open it??? I used to just click and open!!
I have to now add an extra click, just to open a licensed image. WHY? So frustrating! i want to double click on the dogs below and open the file, but i click as i always did, and it shows me image info. THEN I need to click on the pencil icon top left to finally open it! I don't want the image info!! I just want to open it! I've been using this for 20 years so don't know how on earth this suddenly started acting up. Any help appreciated.
1 vote -
1 vote
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The file keeps crashing whenever I zoom in or out
Usually, everything functions perfectly; it is just I started to have a problem whenever I zoom in or out. The whole file crashes sometimes, then it turns back to normal, or it might keep freezing until I close the Illustrator.
This is a weird issue because it only happens with zooming in or out, and it happened with Illustrator 2021 and 2020. I think it is from my computer, but everything is updated; I updated my drivers recently, and I still have the same issue.1 vote
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