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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8067 results found

  1. When undoing in artboard naming random artboards rename.

    When undoing in artboard naming random artboards rename and cannot be redone.

    3 votes

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    1 comment  ·  Other...  ·  Admin →
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  2. Bug on the All Caps (case) open type feature

    If the typeface uses GPOS in the "case" feature to relocate a glyph, Illustrator seems to ignore it. It is working well no InDesign and and Photoshop.
    So the "case" feature is broken for glyphs that reposition with GPOS.

    I am a typeface designer and developer, but I found the same complaint from another person: https://forum.glyphsapp.com/t/contextual-gpos-adjustments-for-brackets-symbols-question/17569/3

    7 votes

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    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  3. Multiple copy of .ai file is created as increment file version.

    Multiple copy of .ai files is created automatically in the folder as "ai16230609285531274_" as I save illustrator files.

    Files are like incremental versions. "ai16230609285531274" "ai16230612596031274"

    Using illustrator version 25.23 on Mac Catalina.

    Please see the screenshot attached.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  4. Export for Screen; Advanced settings; Include ICC profile checkbox doesn't work

    When I choose Export for Screen... Gear icon (Advanced Settings for exported filetypes... JPG 100... uncheck "Embed ICC profile"... Save Settings; The ICC profile is still embedded upon export, and when I open the settings dialog again, the box has rechecked itself.
    This feature works correctly in the legacy "Save for web" tool.
    Please fix!

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  5. ctrl+shift+alt+Dが反応しません

    1.
    windows 10
    illustrator 25.2.3

    2.
    常時 ctrl+Shift+Alt+D のデフォルトショートカットキーが効かない

    3.
    ショートカットキーに準じた動作をしてくれる

    4.
    ctrl+shift+alt+Dだけ効かない
    ctrl+D は作動する
    ctrl+alt+Dも作動する

    試しにカスタムショートカットキーで再登録しようとしたら
    それもできない（ctrl+shift+alt+Dだけが反応しない）

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Ctrl + Shift + Alt + D does not work if Skype app is launched — no matter if it’s active or not.

    For some reason intercepts this hotkey at some lower level (probably because Microsoft allows this for their won apps).

  6. Illustrator found an issue with wacom driver…

    Hello,
    First issue: see the attachment.
    Second issue: I can't change the welcome window to not appear with launching Illustrator. The setting for it is greyed out.

    Regards
    Vladimir

    4 votes

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    5 comments  ·  Launch  ·  Admin →
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  7. Compound Path Visibility Crash

    Hey y’all. When I have a hidden compound path in a layer and I try to make the path visible again, the app the freezes. This is a bit frustrating and not my art that I created is at a halt due to this bug.

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  8. Window size is unchanged when unplugging from an external display

    Illustrator version: 25.3

    OS: macOS
    Version: 11.4
    Process Architecture: arm64
    Built-In Memory: 16384 MB

    I use my laptop either by itself (13" display) or in clamshell mode (connected to an external 24" display). If I have been using the external display and unplug it to use the laptop's display, the Illustrator window remains the same size as it was on the external monitor. The window is much larger than the screen size and needs to be manually resized. Double clicking on the edge of the window does not resize it.

    Expected result: Moving the illustrator window from one display to…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Replacing image does not match position of original

    When replacing an image, the placement of the new image is in a (seemingly) random position on the canvas rather than in the same position as the original image.

    1 vote

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    1 comment  ·  Images, Links  ·  Admin →
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  10. Open dialog box Dimmed items that open

    When opening files, and navigating with the Open window to a new folder. There are times items that clearly will open but are dimmed. Even folders have been shown dimmed today. Same with last version of Beta.

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  11. Wacom tablet pen problem

    The buttons on the Wacom tablet pen has been set to scroll up/down, but it doesn't work in illustrator. When pressing the button, a hand sign appears and vanishes instantly. The buttons work fine in other adobe and non-adobe apps. I have tried reinstalling the Wacom drivers and also disabled and enabled the wacom device on preferences but nothing seems to work.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  12. Out of GPU memory issue

    Using JS to batch processing for hundreds of .ai files, Out of GPU memory warning popup. You can find the warning information in attachment.
    During batch processing, each loop will close the processed image by using document.close() function.
    Thanks!

    OS: macOS Big Sur
    Illustrator: 25.2.1

    4 votes

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. 配置した画像のバウンティングボックスが勝手に大きくなる

    OS:Windows10
    Illustrator Ver:25.2.3

    psd画像を配置して回転（90°）させると勝手にバウンティングボックスが画像サイズ以上になります。

    新しいドキュメントで試すと、最初は回転させても通常のサイズですが、作業を進めていくうちにまた上記のようなエラーが起こります。

    1 vote

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    Under Review  ·  0 comments  ·  Other...  ·  Admin →
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  14. Macmini ベータ版　ガイドラインのバグ

    パスをガイドライン化するとガイドライン化したツールが一定方向に移動してしまう。ルーラーからガイドラインをアートボード上に引き出しても同様。一定方向に移動してしまう。ガイドラインも異常な太さで、ロックしていない状態で移動ツールを使っての移動ができない。

    1 vote

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    Completed (Comments Open)  ·  0 comments  ·  Tools  ·  Admin →
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  15. Keyboard shortcuts not saving. Unable to change certain keyboard shortcuts.

    Latest updates are not storing keyboard shortcuts or reverting back to default with no way to resolve.

    I changed the CPU/GPU preview shortcut (cmd+E) to something else and set cmd+E to be a shortcut for Expand. It doesn't update in the menu and reverts back after restarting Illustrator. I've tried reinstalling, reseting preferences and deleting my custom keyboard shortcuts and resetting them with no success at keeping the shortcuts as I've set them.

    I should be able to overwrite or change keyboard shortcuts, especially those that aren't used as often and I don't personally see the need to have a…

    3 votes

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    0 comments  ·  User Interface  ·  Admin →
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  16. 投げ縄ツール

    投げ縄選択ツールが機能しない。

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    ご報告いただいた現象は再現できず、追加情報もございませんので、こちらは一旦、対応終了とさせていただきます。
    今後、同様の現象が発生した場合には、こちらにコメントをお寄せください。

    よろしくお願いいたします。

    Illustrator チーム

  17. Illustrator 25 extremely slow

    Illustrator 25 (the past several versions; currently running 25.2.3 on two separate Macs) on Mac OS (Big Sur) has been running extremely slowly for me. I've reinstalled the app, reset prefs, removed plugins, removed fonts, etc., unticked "GPU performance," ensured that dictation is disabled at the OS level, and Illustrator is still giving me the beach ball of death for things like selecting items in the menu with a dead-simple file.

    I have downloaded Affinity Designer, but it's not making my socks go up and down — twenty years of Illustrator muscle memory makes it hard to switch. I'm not clear…

    3 votes

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    0 comments  ·  Performance  ·  Admin →
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  18. Home screen user interface not fully loading - looks like script - can't open templates either

    when I open Ai, the home screen UI doesn't seem to be loading correctly or all the way. see image below. I've tried uninstalling/reinstalling, updated my graphics card (Radeon AMD Vega 64) and made sure windows 10 was up to date. I'm able to open a blank file by clicking on the templates, but if I try to create my own new project, I just get a blank pop-up box.

    3 votes

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    2 comments  ·  User Interface  ·  Admin →
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  19. Jagged artefacts on edges of objects with gradient fills or transparency

    Revisiting a Logo Artwork that I did last year (created using V.24x), the artwork has now changed ... there are jagged lines around the edges of shapes that were filled with transparency gradients. (see pic 1) This is not due to any extra nodes; the underlying geometry is the same (see pic 2).
    If I use 'Flatten Transparency' it solves the jagged lines, but adds extra 'blocks' in the corners (see pic 3). This is not something that used to happen.
    This is not multiple objects stacked, so can't Ungroup and it isn't a compound path so I can't Release.

    …

    44 votes

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    39 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  20. The escape button does not close the Save As dialog box

    mbp m1 latest os.

    1 vote

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