Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7716 results found
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Package in Illustrator 2021 not copying fonts - Windows 10
The package functionnality in Illustrator 2021 does not copy the fonts to the package folder. The report doesn't display any error.
The same job was packaged on Mac and worked fine.3 votes -
type tool is fundamentally broken.
Why did you f up the type tool?? It, like almost everything else in Illustrator, doesn't work as good as it did a few versions back. I don't mind you making changes, but when it starts to impede productivity, it's a problem. I hate this program now. HATE. It's a buggy, aggravating, and just does not work seamlessly as it once did.
With the type tool, I have issues placing the cursor in the type. if I use the hand tool in conjunction with the type tool, it overrides the hand tool and starts adding spaces. Neve been a problem…
3 votes -
clipboard copy bug
I have iMac (Retina 5K, 27-inch, 2019), the latest OS BigSur 11.2, memory 64 GB 2667 MHz DDR4, video card Radeon Pro 580X 8 GB. The latest regularly updated version of Illustrator (25.1) and since last year or some I noticed that once in a while there were problems with clipboard memory. Whenever you copy or just select some object on artboard, immediately you get a garbled text box pasted. Very nasty, and after the latest update it has gotten considerably worse. Now I literally cannot simultaneously select several objects without having this garbled block pasted. So I cannot align…
1 vote -
Masque Illustrator
Bonjour,
Jusqu'à présent quand on créait un masque sur un objet, la visualisation se faisait en temps réelle. Je travaillais sur le masque de l'objet et je voyais le résultat. Maintenant je dois obligatoirement passer par la visualisation (option clic sur le masque) puis revenir sur l'objet pour voir le résultat de mon masque.
Autant dire que cela limite grandement son utilisation.
Du coup je suis revenu à la version 2020 qui fonctionne très bien.
Config système dans le fichier joint.
Cordialement.1 vote -
long file names
If the file name is too long for Windows 10, no error message is generated but the file is not saved.
Interestingly, the thumbnail on the Home page for AI shows the final version of the artwork, but clicking on it opens the last one actually saved instead. I didn't know what had happened and closed/reopened AI to get AI to open the correct file, then saw the file did not actually exist.
I was able to recover my work because the last 3 tmp files were not removed, so I renamed the extensions to "ai" and got my work…
1 vote -
Adobe Fonts Agenda Light not appearing in font menus
I've downloaded and activated the Agenda typeface family - 54 fonts.
Adobe Fonts website indicates this. The 'Find More' font menu within Illustrator indicates this. Extensis Suitcase Fusion indicates this.
However, only 53 fonts appear in application menus, Agenda Light is not available even though Adobe Fonts and Suitcase Fusion indicate it is.
I've restarted apps and rebooted my computer, Agenda Light is more evasive than Big Foot.
I've contacted support at Extensis to see if it is a Suitcase Fusion issue and/or if it is Adobe's issue.
Any idea of why this is happening? The attached ZIP file contains…
1 vote -
Smart Guides snaps to document origin
iMac 5K 2019, OS X 10.16
3.6 GHz 8-Core i9
32 GB DDR4Illustrator 25.1
Moving an item or group while working outside of artboard causes snapping effect where group snaps to bottom left corner of artboard instead of moving smoothly from original position. This occurs when Smart Guides are turned on. Turning off Smart Guides seems to return to expected behaviour.
1 vote -
Copy/paste elements from Illustrator to Keynot
I just bought the new Mac Book Air and I’m desperatly trying to copy-paste elements from Illustrator to Keynote and it’s not working. I never had this problem before doing that.
2 votes -
Text tool crashes version 25.x
In version 25.0x and later, every time I draw a text box, Illustrator hangs. After it catches up with itself, I'm left with a text box that I can't access -- if I click on it, Illustrator hangs again. It's unusable.
I had to uninstall and go back to 24.3.
Thanks.
1 vote -
Additional Plug-ins folder preference ignored
On Macos X with Adobe Illustrator CC 2021 (25.1), the preference "Additional Plug-ins Folder" in the Plug-ins & Scratch Disks section is not handled correctly.
When I'm trying to change it, this preference is not set when the application is restarted. The option is enabled but the path is empty.
This behaviour prevents Illustrator to load my plug-insAdobe Illustrator CC 2021 (25.1) ne gere pas correctement la preference « Additional Plug-ins Folder" dans la section Modules externes et greffons
Quand j’essaye de la changer, la preference ne semble pas être sauvegardée. Quand Illustrator redémarre, l’option est activée mais il n’y…1 vote -
"View using GPU" greyed out since Illustrator 2021
Since we have updated to Illustrator 2021, on one of our machines (Mac mini 2018) "View unsing GPU" (CMD+E) is greyed out and can’t be activated. GPU IS activated in the Illustrator Preferences! Using Illustrator 2020, this function works as usual.
An other glitch, that we noticed on both of our machines (the 2018 mini and a 2019 iMac): When opening a document in Illustrator 2021, the window turns black for a moment until the document is shown. This does not really cause any problems, it is just strange and does not occure with Illustrator 2020.
6 votes -
Prestazioni GPU
Su PC, una volta entrati in "visualizza contorno" esce dalla modalità GPU e non si riesce più ad attivarla a meno di chiudere ed aprire un nuovo documento.
Windows 10, NVIDIA RTX 2080, ultima versione di Illustrator
2 votes -
Erratic Behaviour When Selecting Large Amounts of Outlined Text
When I select large amounts of outlined copy - 200+ words - all of a sudden my screen display is very erratic (see attached images - these are all shot from the same file it flickers like that until I deselect the copy).
This has not happened in the past (this is something I have been doing on a regular basis for almost eight years now).
The text is all outlined. The document size is 38x58 inches. It happens with or without layers (the document has 3 layers and the art is on the bottom layer).
It does not happen…
1 vote -
UI Glitches, but can still edit and save project
Sometimes when I'm working the UI in illustrator CC 2021 will glitch out and cease to work. However, keyboard shortcuts & saving the file still works. Usually when this happens I just save, close and re-open my file and it goes away, but it can be annoying.
I'm running the most recent version of illustrator with a Ryzen 5 3600X, 16gb of ram, and a GTX 1660 Super graphics Card.
2 votes -
Filename Underscore Bug
Since updating to 25.1, each time I print to our Flexrip, an underscore is added to the filename. It appears as "_Filename" after ripping.
Mac OS Catalina - 10.15.7 (19H512)
Illustrator 25.1
ESKO Flexrip. FlexripC v.5.1 / Dispatcher v2.0.201 vote -
Learn tab prompt covers necessary tabs
I hate the learn tab with the fire of 1000 suns and I long for the sweet release of death to keep me from seeing this prompt I have no ability to disable.
Every time I start Illustrator I get this prompt to use the Learn tab. I don't want to use the Learn tab, I have work to do and this prompt covers important parts of the interface that I need to do my job.
There's no affordance to turn it off, the links just open a tab I do not want. It take 3 click to dismiss it…
5 votesThis got solved by eliminating the Bulb button altogether. Instead we now have the Discover panel now, which can be called with Help > Illustrator Help / Tutorials / What’s New(they all lead to different sections of the same panel).
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Buffer memory glitch
I have iMac (Retina 5K, 27-inch, 2019) running the latest BigSur 11.1, Illustrator the latest version 25.1. For the last year or so I was upset by glitches while working with complex shapes. In recent weeks it became so severe as to stop my work completely. Whenever I copy an object, especially several objects, it immediately pastes a text block with gibberish. I turned off "including SVG code" in clipboard handling option yesterday and it helped for some time, now it came back with full force.
1 vote -
Close, Minimize, and Expand Window Icons Missing
When working on a file, the Close, Minimize, and Expand window icons are not visible and cannot be used. I can only use them once I fully close out from all projects in order to close window. Please see images attached to see issues.
2 votes -
illustrator 2021 won't open large files created in 2020 version
Opening large files created in the 2020 version gives a message " Illustrator could partially read this file. We recovered as much of the file as possible, but some content might be missing. Open to view the recovered file."
Any file with multiple layers or artboards only shows one artboard and layers are missing. The weird thing is the preview shows the full file and artboards, they just won't open.
Is anyone else having this problem? I've found that if you install illustrator 2020 and open it there it usually works (although not always)
3 votes -
Knife leaving behind graphical artifacts on low opacity
I just updated Illustrator on my Mac OS and I am really unhappy. One of my most used tools, the knife, leaves behind little, uneven and ugly shapes on the edges of the cut objects. This only happens on objects that have a lowered opacity. That ruins my work as I like to cell shade with low opacity blacks. Please fix that.
1 vote
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