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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. Kerning not working between first two characters of any word

    No matter what I do, I can't adjust the kerning between the first two characters of any word in illustrator. The rest of the word can be spaced just fine, just not between the the first two letters. Please help, this is sort of an essential duty of this software.

    Windows 10, Adobe Illustrator 24.2.3

    2 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  2. Select Next Object Below

    Running Windows 10 (64-bit) and the latest version of Adobe Illustrator. The bug I am experiencing is the shortcut to Select Next Object Below (Alt+Ctrl+[) is not working properly. Neither is the Select Next Object Above, nothing new is selected when I press the buttons, it remains on my already selected layer which is neither the top most or bottom most.

    2 votes
    0 comments  ·  Other...  ·  Admin →
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  3. Can't place circle or square in middle of other circle or square.

    On circle tool.
    1) Draw a circle
    2) Go to the middle of the circle to draw another cirlce.
    3) It does not let me. (Changes to some selection tool)

    This did not used to happen in older versions of illustrator. When it changed I just lived with it, but working on a file now where I have to create a bunch of objects in middle of other objects and its driving me mad. Anyway to revert it back to the way it used to be? (probably worked fine in about 2010)

    2 votes
    0 comments  ·  Tools  ·  Admin →
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  4. Your software keeps crashing

    With every new release your software becomes more unstable and unusable. There are alternatives out there that are way more inexpensive and soon might be better. And if you don't thinks giants can't fall. look around you.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  5. art brush direction

    I created a new art brush. When applied to a stroke it rotates 90 degrees. The same bug was reported by another user in July 2020. How many months will it take to fix this?

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  6. Instead of adding features, fix what's already broken and been ignored.

    Since the launch of V25 ( 2021 )

    -The Surface Dial does not work
    -The properties panel is all screwed up when trying to select a number in a field.. you cannot just change one digit
    -The shear panel does not remember the angle applied anymore.
    -Scaling with multiple monitors is none existent. ( use the resolution from the monitor Ai is open in , NOT from the display set as main.. Apply the smart scaling like you did with Photoshop )

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  7. Locked Layers No Longer Safe?

    I have the lock icon turned on, pull up Blob Brush or Text or any other tool, locked layers below still active. HELP!!
    Layers also active when I turn them off completely (no eye icon).
    Really need help, slowing down workflow a lot

    1 vote
    1 comment  ·  Layers  ·  Admin →
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  8. Illustrator 2021 (25.1.0) slows, freezes, crashes every 1-3 hours.

    I have tried to use Illustrator 25.1.0 on 3 different laptops, ALL instances resulted in the same problem. The application will perform normally for a while, then at some point, typically between 1-3 hours of constant use, the function you are asking for via mouse input will freeze. (examples: moving a text box or shape, highlighting text, etc.) Sometimes the freeze will be preceded by a slight slow down in responsiveness. Once there is a freeze, the menu pull downs are inoperable too, so you can't ask it to save. When it freezes, a recovery file may or may not…

    4 votes
    1 comment  ·  Performance  ·  Admin →
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  9. Bug d'affichage

    Bonjour je possede illustrator 25.2 sur un systeme MAC os BIG SUR 11.2, je rencontre un bug d'affichage sur des courbes simples, il y a un trait qui apparait sur le tracé, voici 2 copies d'écran pour illustrer le problème.
    merci d'avance.

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  10. Escape Button not working with latest Illustrator 2021

    Escape doesn't exit Type tool and change to Selection tool anymore.

    Very disturbing.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  11. Making an Envelope Distort with mesh using an image limits the number of nodes

    I have been using the envelope distort feature (make with mesh) for a few years without any issues. It normally works exactly as I need it to. However, there now seems to be a problem...

    What I normally do is I embed an image (usually a tiff) into the illustrator file. Then Object > Envelope Distort > Make with mesh. Then I input the number of rows and columns I would like to use and distort as necessary. The number of rows and columns is normally not an issue. But now for some reason I am limited in the number…

    1 vote
    0 comments  ·  Meshes, Distortion  ·  Admin →
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  12. Expand and Expand Appearance Greyed out since update

    My 'Expand" And "Expand Appearance" has been greyed out ever since the recent updates. Its like this with every file of mine. They are NOT on locked artboards, they are all expandable files and I tried changing color settings and importing different file types, to see if that would fix it but nothing changed, everything is still greyed out.

    4 votes
    2 comments  ·  Tools  ·  Admin →
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  13. Unit increments for Large canvas documents have fractions

    Since the introduction of the large canvas sizes (which is awesome, by the way) I have been noticing that my increments of measure particularly in type and keyboard increments within the preferences have been scaling down to microscopic numbers when I change from feet to inches or points. I then get these odd numbers when scaling type with the keyboard shortcuts.

    3 votes
    0 comments  ·  User Interface  ·  Admin →
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  14. Fehler bei Dateisicherung auf Netzlaufwerk

    mit Adobe Illustrator 2020 konnt ich ältere Dateien nicht richtig im Netzlaufwerk speichern. Es hat ständig eine tmp. Datei erstellt und die Originaldatei hat sich nicht geändert.

    Ältere Dateien konnte ich mit Illustrator 2019 auf dem Netzlaufwerk bearbeiten und speichern ohne Probleme.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  15. paths missing in export

    When exporting a vector image, some of the paths in my pattern fill are disappearing. It's weird because on the export panel it shows up fine, but when actually exported the paths are missing.

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  16. Removed a middle anchor, then an infinite long "handle line" caused the file and the recovery file to crash AI

    I placed a line with 3 anchors, removed the middle anchor.
    Then AI created automatically an infinite long handle from one of the remaining anchor points.
    I coudln´t save the file, it crashed immediately and the recover file got the same bug, so I couldn´t even save the recovery file. the whole infected file is lost completely. (I lost 6 hours of work because of this bug).

    _
    A HANDLE of a remaining anchor point automatically calculated to be infinite.
    I did something like what is in that gif, perhaps something different but the same logic.
    I did that and…

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  17. AI2Key plugin not showing when exporting

    Using Mac OS Big Sur 11.2, on an iMac (Retina 5K, 27-inch, Late 2014), 4 GHz Quad-Core Intel Core i7, 32 GB 1600 MHz DDR3, AMD Radeon R9 M295X 4 GB

    The option to export Illustrator files to Keynote files: File > Export > Export as... doesn't show the Keynote file Option any more. I am using the plugin created by Christian Holz – @cholz – for over 5 years but it doesn't show up since the last updated of Illustrator a couple of weeks ago and it last update v.25.1 from yesterday didn't fix it. Will it be possible…

    4 votes
    0 comments  ·  Other...  ·  Admin →
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  18. Package in Illustrator 2021 not copying fonts - Windows 10

    The package functionnality in Illustrator 2021 does not copy the fonts to the package folder. The report doesn't display any error.
    The same job was packaged on Mac and worked fine.

    3 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  19. type tool is fundamentally broken.

    Why did you f up the type tool?? It, like almost everything else in Illustrator, doesn't work as good as it did a few versions back. I don't mind you making changes, but when it starts to impede productivity, it's a problem. I hate this program now. HATE. It's a buggy, aggravating, and just does not work seamlessly as it once did.

    With the type tool, I have issues placing the cursor in the type. if I use the hand tool in conjunction with the type tool, it overrides the hand tool and starts adding spaces. Neve been a problem…

    3 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  20. clipboard copy bug

    I have iMac (Retina 5K, 27-inch, 2019), the latest OS BigSur 11.2, memory 64 GB 2667 MHz DDR4, video card Radeon Pro 580X 8 GB. The latest regularly updated version of Illustrator (25.1) and since last year or some I noticed that once in a while there were problems with clipboard memory. Whenever you copy or just select some object on artboard, immediately you get a garbled text box pasted. Very nasty, and after the latest update it has gotten considerably worse. Now I literally cannot simultaneously select several objects without having this garbled block pasted. So I cannot align…

    1 vote
    1 comment  ·  Tools  ·  Admin →
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