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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7717 results found

  1. Illustrator font panels shows wrong data

    When I have a text selected on Illustrator, the fonts panel shows a wrong font, it shows a font what I previously selected for a different text and not the font that the selected text actually is.
    in other words, I cannot see what font is used unless I copy the text, and find the font that looks the same.

    Same thing with font size etc. if I have a text active and the font size is for example 47 px, and I just changed a different text size to 15 px, the fonts panel shows that all of my…

    2 votes

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  2. Small increment movements gone

    I cannot move small increments since new launch.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  3. Color Nightmares in 2021 version!! Nothing matches or stays the same!

    Colors are NOT staying the same between HEX values and RGB settings in Illustrator 2021. WE are having a major shitstorm here on this as we are finalizing a Brand Manual and NOTHING is matching of staying the same when we reopen the file. HELP!!!!

    And some RGB colors are showing up as BLACK in the color sliders when they are NOT black at all!

    4 votes

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  4. Apple M1 Illustrator tool problem

    I am using the new iMac mini with M1 chip and I am trying to use illustrator for the first time. Photoshop works great, InDesign works fine...but illustrator has issues. All of the tools in the tool bar, when I try to select a line, type, point, etc. are shaky and flashing other tool symbols in a strobe-like effect. I need to use this app! Please help!

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  5. Disappearing Blinking Cursor

    This was previously listed as COMPLETED for "Dialog box text selection missing blinking cursor", but the fact is that this issue is STILL occurring.

    Can you all please fix this blinking cursor issue? This has been happening for a while now and it still hasn't been fixed. Some people have suggested that resetting the preferences fixes this issue, but resetting the preferences does NOT fix the issue.

    It seems to occur when you change the "User Interface" color to either the lightest grey or the 2nd to lightest grey (see attached file).

    When you change your User Interface to one…

    1 vote

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  6. Export jpeg files become Recent Files

    In my recent files when I first launch AI along with in the File Menu. If I choose to export jpegs files from an AI file, those files now become part of the Open Recent Files. Can we remove this so only files that were actually "opened recently" apprear in this menu, instead of opened recently and exported recently.

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  7. 1 vote

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  8. Files save backwards

    Saving files (even new ones) is not functioning correctly. I will save a document only to next make a PDF for client review and go back to make changes and either nothing is there or the file is saved as a previous revision, not the one I saved as. Very harmful for my work environment. This is a MAJOR issue, not a minor bug.

    2 votes

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  9. Illustrator 2020 keep shutting down

    Illustrator 2020 keep shutting down by itself in less than 1 minute after launching it.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  10. Plug-ins du Marché

    Je n'arrive pas à installer ce (ou autres) plug-in pour Illustrator du Marché. Je clique sur le bouton «Free» une roue de progression apparaît puis disparaît sans que rien s'installe. J'utilise MacOS Catalina (10.15.7). https://exchange.adobe.com/creativecloud.details.103304.ean-13-barcode-generator.html

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  11. BUG - Fresh Install, Stuck on Brush Tool

    I just installed the newest version of Illustrator (25.0.1/WIN 10) and it's stuck on the brush tool. Clicking on the other icons selects them, but it 0still just the brush tool. Nothing works.

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  12. Opening template ruins entire program

    I launch the Illustrator and click on open new template and the entire program freaks out and any of my previous works are cannot be made out

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  13. save as window resize

    Save as window keeps getting smaller every time. I'll resize it and it goes back to small.

    4 votes

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    1 comment  ·  Performance  ·  Admin →
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  14. Layer's not working - Bring Forward Not working

    I have tried various ways to get this graphic to show OVERTOP of the blue box. At first I tried just the "object arrange bring to front" and after that didn't work for some reason, I just used the layer panel. As you can see... even having the head on the top later OVER the bottom layer... it still will not show upfront.

    Using macOS Catalina version 10.15.6
    Adobe Illustrator 2021 Creative Cloud

    2 votes

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  15. alt + mouse

    When holding down alt and moving the mouse, the cursor lags almost like it is being processed at 10 fps. I'm using all high-end components, so it's not an issue with processing power.

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  16. Image trace does not limit colors in grayscale

    When using the grayscale mode in image trace and limiting the number of colors image trace creates an unlimited range of grays. I selected ten grays, expanded, and when clicking "re-color artwork", more grays than I would waste time counting are shown (at least 50, but maybe more).

    3 votes

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    0 comments  ·  Tools  ·  Admin →
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  17. déplacement du centre de rotation d'un objet c'est impossible à replacer, illustrator se plante...

    Windows 10 français 20H2_Illustrator 25 01 64 bit français et aussi une tablette WACOM Intuos Pro L!!!!!!.
    Le déplacement se fait sans problème avec une souris

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  18. Can't see anything on screen except a lot of white and black horizontal lines.

    I have no clue why but if I open or create a new project, the screen goes full screen and a lot of white and black lines that are horizontal appear and i can not see any tools, buttons, anything. The links and buttons are still there but I cant see them.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  19. assemblage

    l'assemblage est grisé

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  20. Canvas goes white and blue when selecting object.

    Whenever I select anything on the canvas, the entire canvas goes full white, and alternates between blue and white. Clicking anywhere on the canvas returns to the previous view, but it makes it impossible to make adjustments. I'm using Illustrator 25.0.1, on a 2019 16" MacBook Pro running macOS Big Sur. I tied reverting to 25.0.0 but the same problem occurred.

    16 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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